Kasai - Teppanyaki

4.6
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218 Reviews
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$31 to $50
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Teppanyaki
Kasai Asian Grill announces its grand opening at 14344 N. Scottsdale Rd. Scottsdale, AZ,. The new restaurant is a complete re-branding and overhaul of the restaurant formerly known as Sapporo. Kasai is a dining experience like nothing else in the Phoenix area. Teppan-Yaki, Sushi and Asian Fusion along with an amazing Happy Hour. Kasai is a sleek Japanese eatery complete with elevated teppanyaki tables, a redesigned sushi bar, Asian fusion menu, and an expanded bar patio. Named after the Japanese Kasai, for fire, the restaurant showcases a dining room and framework inspired by the element of fire. The Valleys best Happy Hour which includes 50% off of all drinks, beer and wine by the glass, and 25% off appetizers everyday from 4 p.m. till 7 p.m.

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Daily 4:00PM - 4:45PM

What 218 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.4
value
Noise · Moderate
93% of people would recommend it to a friend
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PR
Phoenix
31 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

From the moment you step in the door, you know you are at a customer focused restaurant. JASON, who we have known from past restaurants, is incredible. His motto must be "more than satisfy your customers" and passes that concept on to his team. They not only "more than satisfy" their customers, they also go the extra mile to be sure you leave with a "WOW" on your mind. Looking forward to our return to this outstanding restaurant.

OT
Phoenix
2 reviews
Dined on October 8, 2019
Overall 4food 4service 4ambience 4

Experience was nice except when I got home I got an email from Open Table saying we were a No Show. (???)
We arrived at our 5:00 reservation time. I
gave my name saying I made reservation through Open Table to which the hostess replied that I had a reservation for a Teppanyaki table. I told her no, it was for happy hour which I had stated in my comments box when I booked the reservation on Open Table. I do not understand why they marked us as a no show???? I
Would like that INCORRECT information changed and n my account
Jnh

OT
Phoenix
4 reviews
Dined on October 5, 2019
Overall 3food 5service 3ambience 5

Was there to celebrate our anniversary with another couple set to be married in a week. We got sat at 830. The waitress took our drink orders at 850 and we didn’t get our drinks until 915. 9:15p the waiter finally took our food orders. So our typenyaki show started an hour after we were seated!!! Which was annoying because our reservations were for 830. The dinner food and show host was amazing as always. However during dinner it took forever to even try to get drink refills and once refilled i didn’t even get the right drink!! So just a super disappointing anniversary dinner. I know they can do better we go here very often. We love this place must have been an off day or the waiter not sure. 😰

SL
Phoenix
2 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Family all home for Fall Break!

OT
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

This restaurant, what ever name they go by now, has never failed to be high quality deliciousness. I can"t resist the teppan sea bass! Fried rice is to die for. The only thing I am disappointed in is the little cake desserts at the end. The home made ice cream and sorbet was amazing when it was Sapporro so I'm hoping that comes back. The quality, ambiance, service and variety are still amazing.

GB
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Staff was very accommodating for my parents 50th anniversary gathering. Thank you everyone at Kasai for helping to make it special!

OT
Phoenix
3 reviews
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

Great happy Hour menus

F
Phoenix
2 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

We had a wonderful food and fun night at Kasai.

OT
Phoenix
5 reviews
Dined on September 17, 2019
Overall 4food 3service 5ambience 5

Was ok. Not the same as previous ownership...

OT
Phoenix
61 reviews
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

Food was awesome ( Teppan)... loved it

IQ
Phoenix
3 reviews
Dined on September 15, 2019
Overall 5food 5service 4ambience 5

Everything was great except for a long wait for our chef. But the manager brought additional edamame and drinks for the table until chef could get to our table.

SS
Phoenix
37 reviews
Dined on September 13, 2019
Overall 3food 3service 3ambience 2

Took so long for me to get my beef filet, everyone else was done & I had to gulp down my food :-(

FT
Caribbean
13 reviews
Dined on September 13, 2019
Overall 2food 2service 2ambience 2

It was very bright for no reason, it was also very hot!!!!! It was 20 degrees cooler on the other side of the restaurant, brought it up to the managers, they just smiled!!! BAD!!!

HB
1 review
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Great food and atmosphere. This is the first time we have visited since the name change but everything was as good as it used to be.

d
Phoenix
6 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

Great food Great service. Fun atmosphere! A++++++

C
Phoenix
47 reviews
Dined on September 13, 2019
Overall 2food 2service 1ambience 1

In comparison to Benihana this place is McDonald's. It's a hipster joint. The food is ok but overpriced. It's so loud you can't hear your partner.

M
Phoenix
31 reviews
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

I still miss the original Sapporo but I must say they are bouncing back. I did not feel rushed and service was excellent. The food is great and the architecture is gorgeous. If you were like me and hadn’t been going as the quality had dropped I recommend trying it again.

OT
Phoenix
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 3

Not sure how I feel about the new design. But the food and service were still right on point for what I would usually expect - which is superb.

GP
Los Angeles
2 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Beautiful ambiance, amazing service, delicious food. We had a great time and made our anniversary a very special occasion.

VA
Phoenix
3 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Thank you so much! We always enjoy ourselves each time we visit.

ES
Phoenix
30 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

We had an absolute blast! Started off in the lounge for happy hour, which is great. Then moved to our table. The server and the chef were fun. Loved the flames. The food was delicious and I had enough for lunch the next day. Thanks for a great night!

BU
Phoenix
9 reviews
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

We were there for our 11 year olds Birthday dinner. Our chef/cook Jaime was the best I’ve ever experienced. He had the group laughing from the moment he walked up to our table. Food was delicious and we tried the sea bass on the grill top that we will definitely get again. If you want to be entertained and have a wonderful dinning experience, you’ve got to try Kasai...

GG
Phoenix
3 reviews
Dined on September 2, 2019
Overall 3food 2service 3ambience 4

We loved the place, now not so.... poor quality meat, tough lobster dumplings, which use to melt in your mouth, not as flavorful sauces. Disappointed to be honest.

OT
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Can never go wrong with tempanyaki! Plus they have happy hour everyday until 7!

Kasai - Teppanyaki
Responded on September 4, 2019

Thank you for the 5 stars and review!!!

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OT
1 review
Dined on August 26, 2019
Overall 5food 5service 5ambience 5

It was great first time there. The service and attention was very good. But the food was excellent. Also the servers were attentive the whole time. Great ambience definitely returning again with my family.

Kasai - Teppanyaki
Responded on September 4, 2019

Thank you so much for the review and 5 stars!!! Very glad to see you enjoyed yourselves.

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OT
Caribbean
1 review
Dined on August 24, 2019
Overall 1food 3service 3ambience 4

We had a reservation for 6:30- when arriving at 6:30we were told the table wasn’t ready. For us to wait in the bar and have a drink. Well, there were no tables for 5 so they offered to open the doors so we could sit outside. So in 100* heat we are seated at a dirty table outside. We waited for 20 min before our table was ready. No offer to buy us drinks for the inconvenience so it was an extra expense while we waited in the heat.
The dining experience was good until the end. After finishing our meal we didn’t see our server for quit awhile. When coming back to our table she had 5 small brownie bites- one for each of us and the check. No offer for us to order desert or coffee... and this was a birthday celebration.
As we waited for the server to come back someone else came and started setting the table up for the next group while we are still sitting there. Needless to say our birthday boy didn’t have desert and we all felt pushed out. I guess the first group running over cut our time short. It was embarrassing to treat someone to a birthday celebration and be treated like this. We had to leave and go else where for desert. We will NEVER go back there!

OT
Phoenix
80 reviews
Dined on August 24, 2019
Overall 4food 3service 4ambience 5

Very nice ambience. OK food. Very good theater but a little pricey for our appetites

Kasai - Teppanyaki
Responded on September 4, 2019

Loren, Thank you for taking the time and writing a review. Hope to see you back soon.

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R
San Francisco
1 review
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

Love everything . Great experience ! We loved meeting others on the table . Food is fresh and taste great !

LL
1 review
Dined on August 17, 2019
Overall 4food 5service 5ambience 3

Food was amazing! Service was impeccable - The area however was extremely hot, the air was not working that night. Other than that we will absolutely return again

T
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Only bad thing was making reservations on line needs some work.

B
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

So nice, excelent food and teppanyaki show, great ambient.

VW
1 review
Dined on August 16, 2019
Overall 4food 4service 4ambience 4

Our servers were excellent . I'm sorry but I don't remember his name but it began with a D.

t
Los Angeles
9 reviews
Dined on August 9, 2019
Overall 5food 4service 5ambience 5

Our chef was extraordinarily enthusiastic so it was a good time for all. Food was excellent and especially loved the Sashimi special for $21. Shared the filet mignon and salmon. Portions are large enough to share. only miss was the miso soup was too salty. Otherwise wiuld have given 5 stars for food.

RM
Denver
1 review
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Our waitress, chef and everyone were extremely helpful. Everyone made our experience absolutely wonderful! I would highly recommend Kasai to everyone!

B
Phoenix
12 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 4

Our Chef was amazing. He was entertaining while he presented our meals with perfect timing. We found the atmosphere to be a bit noisy but not to the point of distraction. Nicely done.

OT
Washington DC
2 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 4

Great food with a hilarious chef. Will be back soon!!

JE
1 review
Dined on August 5, 2019
Overall 5food 5service 5ambience 5

Everything was perfect!! I thank our waiter was Chad(not sure what his name was) he made our experience amazing! Great experience! One thing I was disappointed in was there was no longer the drink call Forever Young! But besides that is awesome! Will be back soon
Jacey Estes

RR
Phoenix
85 reviews
Dined on August 5, 2019
Overall 5food 5service 5ambience 5

The food was great and the portions large. Will go back!

M
Phoenix
16 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Family gathering for our adult sons birthday. The chef was outstanding, food was great, table lively —overall fantastic experience! Will return!

OT
Phoenix
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Happy Hour drinks - awesome

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