KASAI non-Teppanyaki

4.4
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77 Reviews
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$30 and under
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Japanese
Kasai Asian Grill located at 14344 N. Scottsdale Rd. Scottsdale, AZ,. The new restaurant is a complete re-branding and overhaul of the restaurant formerly known as Sapporo.
Kasai is a dining experience like nothing else in the Phoenix area. Teppan-Yaki, Sushi and Asian Fusion along with an amazing Happy Hour. Kasai is a sleek Japanese eatery complete with elevated teppanyaki tables, a redesigned sushi bar, Asian fusion menu, and an expanded bar patio. Named after the Japanese Kasai, for fire, the restaurant showcases a dining room and framework inspired by the element of fire. The Valley's best Happy Hour which includes 50% off of all drinks, beer and wine by the glass, and 25% off appetizers everyday from 4 p.m. till 7 p.m.
What 77 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.3
ambience
4.2
value
Noise · Moderate
88% of people would recommend it to a friend
5
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E
Phoenix
7 reviews
Dined on October 13, 2019
Overall 5food 5service 5ambience 5

Kasai (formerly Sapporo) never lets us down. The sushi is fresh and excellent, the drinks are creative and their happy hour specials can't be beat!

DD
1 review
Dined on October 7, 2019
Overall 5food 3service 5ambience 5

The calamari was tough, but the seasoning of the food was nice. Great salad.

PC
Phoenix
1 review
Dined on September 29, 2019
Overall 4food 4service 5ambience 3

Americanized Japanese food, done pretty well. Choices are plenty, with generous portions. The teppanyaki grills generate signficant noise, with many parties obviously having a grand time. If you're looking for a more intimate dinner, this may not be a good choice.

OT
Phoenix
7 reviews
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

Delicious Meal - Great Restaurant Week experience & Steven was a great server with menu knowledge

n
Phoenix
235 reviews
Dined on September 17, 2019
Overall 3food 3service 2ambience 3

Have been to Kasai many times for happy hour and for dinner. This time there were 5 of us who went for happy hour and we were celebrating a birthday. The food is always good and the value is decent for happy hour but this time the service missed the mark. Seemed like they were short handed since it took awhile to order and the beverages took 1/2 hour to get to our table. The requested appetizers never arrived ahead of the meal which took another 1/2 hour and one member didn’t receive her meal along with the rest of us. We couldn’t find our waiter so we got up to find a manager. The manager was apologetic and explained the order was processed incorrectly and so he did take the appetizers and the late meal off the bill but it was an unnecessary foul up. The restaurant is popular and I’d like to see it remain popular but the service needs to improve.

AM
Phoenix
2 reviews
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

Dinner was good. We were eat here again

e
Phoenix
12 reviews
Dined on August 21, 2019
Overall 4food 4service 4ambience 4

Good happy hour, drinks and food tasty and well prepared. Not your greasy food and watery drinks. Lasts till 7pm which is also a plus. Reserve in advance though.

MS
1 review
Dined on August 16, 2019
Overall 3food 2service 3ambience 3

Good happy hour pricing. However, if you want great sushi, this is not your place. Most rolls are made with a “mix”, and the meat was not cold.

Y
Phoenix
4 reviews
Dined on August 15, 2019
Overall 5food 5service 5ambience 3

The service was outstanding and the Happy Hour prices were great.

NS
Phoenix
22 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Every time we go it’s always fabulous. We enjoy our drinks and food and keep on coming back for more!

M
Hawaii
11 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Highly recommended. Great food and beverages. Our server was fantastic and attentive which was refreshing nowadays. Portions were very good. Sushi was excellent. Desert? OH YEAH! Very noisy, hard to hear but that is probably due to a younger crowd for happy hour, which by the way is also every good. Better have reservations Friday, Saturday and Sunday. The teppanyaki tables are great fun for families.

OT
1 review
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

Birthday dinner was magnificent. I appreciated the birthday dessert. Will definitely return!

LB
Phoenix
12 reviews
Dined on July 13, 2019
Overall 4food 5service 4ambience 4

Food great and atmosphere really nice as well. The restaurant is beautiful and interesting. The only complaint is that it gets very loud and hard to have a conversation.

R
Phoenix
9 reviews
Dined on July 12, 2019
Overall 2food 2service 3ambience 3

Sea bass was tasteless even after pouring on the much-needed salt. Sushi rolls were so-so. Service was extremely slow. We didn't try the Tepanaki, which the waitress recommended strongly. However, the ambiance was loud, felt cheap and mass-produced, chain-restaurant style, so I don't think I'll go back.

RL
1 review
Dined on July 5, 2019
Overall 3food 2service 5ambience 3

Justin was our waiter and he did an amazing job. If I owned a high end restaurant he would definitely be someone I would recruit to work for me. The restaurant is under new ownership and probably going through some organization pains. Food was mediocre, not great! We did get comped our meals along with a $25 gift certificate so we will give them some time to perfect their operation and give it another try in the future. We only hope that Justin , our waiter, will still be there!

OT
Phoenix
2 reviews
Dined on July 3, 2019
Overall 5food 5service 5ambience 4

Our relatives were in town and wanted sushi so we suggested Kasai. They LOVED the food and we had a great time!!

n
Phoenix
235 reviews
Dined on June 29, 2019
Overall 5food 5service 4ambience 4

Excellent happy hour discounts. Wonderful portion sizes, eg coconut chicken and ahi poke tower and the shrimp PadThai was excellent. Can’t wait to return.

OT
Las Vegas
9 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Food was great and the service as well! Happy hour drinks and food were great for the price

E
Phoenix
8 reviews
Dined on June 25, 2019
Overall 5food 5service 5ambience 5

Kasai (formerly Sapporo) has the best sushi in town! Always fresh and great tasting unique rolls too! May not be the most authentic, but it is super delicious and the staff is attentive and good. This is my go to sushi in the valley!

AA
Phoenix
1 review
Dined on June 18, 2019
Overall 5food 5service 5ambience 5

Delicious food, friendly staff. A perfect date night

AM
Phoenix
2 reviews
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

Father’s Day

ML
Phoenix
1 review
Dined on June 14, 2019
Overall 4food 4service 5ambience 3

Much too loud. Only thing that has changed since Sapporo is the menu. Food was good and our server was great. But, been there, done that.

P
Phoenix
14 reviews
Dined on June 10, 2019
Overall 4food 4service 5ambience 4

Nice happy hour deals. Food quality was good. The teppanyaki stations around the edge of the restaurant generate a lot of excitement when chefs are cooking on them.

KASAI non-Teppanyaki
Responded on June 12, 2019

Thank you so much for the positive review. We are very glad you enjoyed your experience and hope to see you soon back at Kasai.

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PK
1 review
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

Food and service were exceptional. It was a bit loud

KASAI non-Teppanyaki
Responded on June 12, 2019

Thank you so much for the review. Very happy to hear the positive feedback. If at anytime to volume of music is too loud, please let a manager know in hopes to rectify it.

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SE
Phoenix
8 reviews
Dined on May 20, 2019
Overall 5food 5service 5ambience 5

The amount of food and the quality of the food was over the top!! Very impressed!!!

KASAI non-Teppanyaki
Responded on June 12, 2019

StarrE, thank you so much for the kind review. We are thrilled to hear about your experience. Hope to see you very soon back at Kasai.

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R
Phoenix
2 reviews
Dined on May 19, 2019
Overall 4food 4service 5ambience 4

My filet was medium not medium rare and the kitchen was slow with the main course. The sever was attentive and apologized for the kitchen problems.

KASAI non-Teppanyaki
Responded on June 12, 2019

Richard, very sorry to hear about the temp of your filet. We pride ourselves on our cuisine and disappointed that we dropped the ball on the temp. Sending a private message in hopes to rectify this.

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a
Phoenix
9 reviews
Dined on May 19, 2019
Overall 5food 5service 5ambience 4

We came for restaurant week. They ran out of the dessert that we came in for. The manager was amazing! He gave us all gift cards, brought us an extra dessert, and then went to the store to get us bananas to make the requested dessert. He went above and beyond to make are experience great!! We will for sure be back!

KASAI non-Teppanyaki
Responded on June 12, 2019

Thank you so much for the review. Very happy to hear about your experience and hope to see you soon back at Kasai.

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OT
Phoenix
2 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

We were there for AZ Restaurant Week! It was a great pick! Can we say HAPPY HOUR Everyday from 3-7pm!

KASAI non-Teppanyaki
Responded on June 12, 2019

Thank you so much for the review. Great to hear you enjoyed restaurant week an hope to see you soon back at Kasai!

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RS
Vancouver
1 review
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

Ours was a return visit to celebrate our 56th anniversary. Everything was done well. The manager, Ed, came by to wish us well visited with us for a few minutes. Very nice. Our waiter Michael did a good job as well. Chef Martin's cuisine was excellent as usual. Our only discomfort was the glare through the east window where we were seated, facing it. But Michael was kind enough to seat us at a more comfortable table. Plus, Ed comped our drinks as a gift for our anniversary.

All in all, a very nice experience.

KASAI non-Teppanyaki
Responded on June 12, 2019

Thank you so much for taking the time and writing a review. We are thrilled that you chose Kasai to celebrate your special day. We hope to see you very soon at Kasai.

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JE
Phoenix
5 reviews
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

I was pleasantly surprised with the food and the service! It’s a happening place with a great ambience. It’s my new go to Japanese restaurant

DN
Phoenix
10 reviews
Dined on April 30, 2019
Overall 3food 4service 3ambience 3

Great happy hour menu and prices.

JR
Las Vegas
11 reviews
Dined on April 18, 2019
Overall 5food 5service 5ambience 5

Excellent, fabulous atmosphere, great and fun food!

RS
Phoenix
82 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

always busy and always loud,but good food and service

KASAI non-Teppanyaki
Responded on April 29, 2019

Robert, Thank you for taking the time and writing a review. Very happy to hear you enjoyed the food and service. Hope to see you back at Kasai very soon.

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NC
Charlotte
13 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Came to Scottsdale for a look see visit for retirement later this year. Got to try a variety of restaurants for a week and Kasai was one of our favorites. Outstanding drinks, yummy food and a terrific hostess who tolerated my slightly goofy attempt at humor. ( I was under the influence after two great drinks that were definitely not watered down). Anyway... great meal. We will be back!

KASAI non-Teppanyaki
Responded on April 29, 2019

Thank you for the great review! We are glad you enjoyed your experience and hope to see you become a regular when you retire in Scottsdale!

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VC
Phoenix
7 reviews
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

One of my favorites to bring visitors for Sushi. Always have a good time. Been coming here for years. Never disappoints.

KASAI non-Teppanyaki
Responded on April 29, 2019

Vincent, thank you for the review and praise of our sushi! We hope to see you soon at Kasai!

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MG
Charleston
3 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

New menu was very attractive. Food delicious. Service excellent.

KASAI non-Teppanyaki
Responded on April 29, 2019

Maria, we are very glad that you enjoyed your experience. Thank you for the 5 stars! Hope to see you back soon.

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OT
Chicago
1 review
Dined on March 25, 2019
Overall 5food 5service 5ambience 5

Loved it! Sushi was fresh and loved the happy hour!

OT
Phoenix
4 reviews
Dined on March 23, 2019
Overall 2food 3service 2ambience 2

Service was not great. My waitress brought me hot tea I. A water glass because they were out of tea/coffee cups! Seriously?

B
Phoenix
46 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 5

Same space as the old Sapporo, but a COMPLETELY refreshed restaurant! Great new cocktail menu, fantastic happy hour menu. All the sushi we had was excellent, great preparation, new creative rolls! The new ownership has done a great job improving quality and service!
The bar was busy at 5:30, but I was surprised it wasn't packed!

B
Chicago
5 reviews
Dined on March 21, 2019
Overall 4food 4service 5ambience 4

Our server Alexandra did a great job, the manager was also very accommodating.