Karen's Diner - Birmingham

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1. AB

   AndrewB

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food4service5ambience5

   Took my 15 year old daughter for her birthday, she was absolutely made up and wouldn't shut up all the way home saying her friends will be jealous, guess that's as good a praise as any. Everyone should experience this at least once. Thanks to the team

   Report
2. RP

   RebeccaP

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Amazing atmosphere, definitely an experience and a good night if you have a sense of humour. Staff didn't drop their characters once and was such a funny evening for my husband's birthday

   Report
3. ZM

   ZMac

   Birmingham

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food4service5ambience5

   We were terrified I won't lie lol Booked by choice of my daughter for her 13th Birthday. Suitably roasted birthday wishes. My older daughter was in her element and enjoyed being roasted by Jerome who did an amazing job at being awful and mean lol Would def recommend, beware if elderly or young, you will not be spared ! Really enjoyable evening, great atmosphere. Great burgers really tasty. Only downside was too much salt on the fries, be better to DIY.

   Report
4. MH

   MichelleH

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Had the best night out with a group of girls from work . Callum was amazing and entertained us all evening. . We all knew what to expect and loved the abuse. . Well done to Karen’s and especially Callum who made our visit. .

   Report
5. DD

   DeniseD

   Warwickshire

   9 reviews

   3.0

   9 reviews

   Dined 2 days ago

   overall3food2service3ambience3

   Didn’t really enjoy we all left quite a lot of food as it was not that good my daughter didn’t even touch her burger a good waiter would of asked why so much food was left on the plates I thought the bad language was a bit much in front of young kids but I suppose that’s the purpose of the restaurant

   Report
6. S

   Sarah

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Amazing from start to finish. Flew to Birmingham from Dublin just for karens diner. And it was worth it 👌.

   Report
7. JH

   JasminH

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Callum was absoutle gem! Such a fun bundle of joy would 100% recommend going Karen’s diner from the staff to entertainment it was just unreal!

   Report
8. m

   mathewb

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Honesty the most entertaining meal I’ve ever had and the food is honestly unreal will defiantly be back, the staff created the most entertaining venue !!!

   Report
9. OT

   OpenTable Diner

   Birmingham

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   We went on 25th March for a birthday. From the second we walked in, until we walked out I don’t think any of us stopped laughing! The food was delicious and we were served by Callum, who was absolutely brilliant. He played a ‘Karen’ perfectly and his interaction with all the customers was hilarious. Thank you for a great night! We will be back!

   Report
10. NH

    NicolaH

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food4service5ambience5

    Callum was absolutely amazing!!! We went for my mom's birthday and literally laughed the whole evening. He was a brilliant server and rest of the staff were great too but he made our experience top! Never been so happy to be called a bi**h!!! 😂 Oh and shout out to how they handled the massive table of drunk difficult customers!

    Report
11. B

    Berry

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food1service1ambience1

    Would have given more stars but man is it hard to get in contact with them. Tried many times to call/email and nothing back. Eventually, through OpenTable, they managed to get back to me and no issues. Got an email from Nikki later when it was too late quoting policy etc.. It already got sorted. Work with your customers. Ironic that the Karen restaurant had actual Karen management!!

    Report
12. KA

    KatieA

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Callum was an amazing host. Food was fantastic and were good portions too. Really enjoyed the experience!

    Report
13. CH

    CristieH

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    We had the most amazing time visiting Karen’s Diner - our waiter Callum was fabulous and funny! Food was delicious- deserts and milkshakes amazing Would highly recommend!

    Report
14. J

    Jamie

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food1service1ambience1

    I'd firstly like to say my problem does not lie with the staff members, I was pleased with how this situation was dealt with. I was disappointed that I'd had no commutation 48 hours prior to my booking regarding allergies, it was only on the door that we were turned away due to my friend having a peanut allergy, in his words " (to) deny service to anyone with an allergy is excluding such a large group of people". Before I tuned up for my reservation I had been charged £10pp for two people who had to cancel due to health emergencies out of their control earlier in the week. If I did receive information about the allergy situation 48 hours before as stated by the staff last night then I would not have expected my two other guests to show up anyway as we would have chosen somewhere else, it makes me feel that I have been unfairly charged a fee for not dining at Karen's Diner in the first place. I have left messages with the restaurant team regarding my complaint and would appreciate a response. It was a disappointment to all 4 of us that showed up for this and I hope this can be resolved as I would one day like to attend the diner but overall expect some kind of compensation for a less-than-optimal evening. I have unfortunately had to click I wouldn't recommend this to a friend but just on the basis of this unfortunate situation.

    Report
15. R

    Rosie

    Birmingham

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food4service5ambience5

    The service was spot on, let us eat out food while still being interactive. Food was good and came out quickly, prices were spot on

    Report
16. SL

    StephanieL

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    2nd visit and it didn’t disappoint. Callum was jokes even if our daughter didn’t punch him for ripping her picture up 🤣

    Report
17. CB

    CarolineB

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Brilliant! Such a laugh food was lovely really tasty. Service was exactly how you would expect it to be!

    Report
18. d

    dudley

    Birmingham

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Had a fantastic time for the wife’s birthday. Very funny dining experience! Will recommend people visit, plan on going back asap.

    Report
19. TW

    ToniW

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Staff were great and extremely entertaining even with their abuse! The service was poor but that’s what we expected and all part of the experience (especially with the menus being thrown at you)A burger with abuse thrown in Food was extremely good and quick

    Report
20. SH

    SallyH

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food3service5ambience5

    From start to finish we all had such a laugh!!! Everyone needs to experience this at least once in their lifetime The team were all brilliant but Callum and Amy were fantastic,don’t think we will be forgetting this for a long time still laughing now!!! Much love Roots !!!

    Report
21. JR

    JohnR

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food2service4ambience5

    Overall we liked it; the staff played their roles really well, atmosphere was also good. The food let it down for me. For the price you pay you shouldn’t be getting dried out burgers and nearly raw fries

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22. CJ

    ChrisJ

    Birmingham

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food2service3ambience3

    It’s exactly what I expected, great fun and not in your face. Food is very basic , poor Food Hygiene rated 1, so I found out later. Does what it says on the packet, no need to return.

    Report
23. HS

    HelSwing

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Absolutely brilliant. Had the best time ever. Not too abusive. Hardly stopped laughing and the food was amazing.

    Report
24. CA

    CatherineA

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food2service3ambience2

    Drinks were awful, didn’t feel like we could say too much.

    Report
25. SH

    StacieH

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Really worth visiting! Especially if Callum’s working! He’s hilarious! good atmosphere, good banter, food was nice, the other staff where funny too! Definitely a good giggle.

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26. OT

    OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Great experience Callum was the best. So funny will deffo be back

    Report
27. SG

    SarahG

    Birmingham

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food1service4ambience3

    Knew the concept and had a laugh just really disappointed with the food

    Report
28. JC

    JordanC

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    We had an amazing time visiting Karen’s diner, Ju Ju was an amazing waiter and made our experience much more enjoyable and kept us laughing the whole time.

    Report
29. HW

    HelenW

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    If you want to laugh until you nearly kiss yourself the minute you walk in the door, please please go!!! We had the best time all evening with a great and diverse staff team Food was bloody lovely too Can’t wait to go back x

    Report
30. P

    Pizz

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food4service5ambience5

    Had so much fun and laughed so hard, the servers make the whole restaurant, it was so funnyyyy. The food was good too, but not worth the price. But honestly it's worth it for the atmosphere. The other diners join in on the jokes too and it's really cool, absolutely loved it lol!!

    Report
31. CF

    CherylF

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Came for my sons 16th birthday he loved it thank you. Your staff were amazing

    Report
32. SH

    StephanieH

    Birmingham

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Went yesterday food was amazing best burger I’ve ate ever. Just the kind of diner service we liked, had a right laugh staff are amazing at what they do. Especially Steph (fizz) definitely be back again. Thanks Karen’s

    Report
33. JW

    JayneW

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Hilarious, good banter between staff and customers and added with lovely food.

    Report
34. W

    Warrichastilow

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food5service5ambience5

    It’s a very different experience to every other restaurant but I do have to say one of the best though. The waiters and waitresses put on a good show to keep everyone entertained and we will be going again.

    Report
35. PL

    PranayL

    1 review

    4.0

    1 review

    Dined on March 19, 2023

    overall4food4service5ambience5

    Was a fun experience the staff are really cool and the banter makes you laugh so much, food was good as well not many choices . Defined a place to visit

    Report
36. CH

    ColinH

    Birmingham

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food5service1ambience5

    Loved every minute of Karen’s ambience , what a fantastic concept ! The employees our fantastic and don’t break character , Keep up the great work guys The food is out of this world tasty, but I guess that speaks for itself when you taste it for yourself! If you like Burgers definitely the place to go 100%

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37. GA

    GemmaA

    Birmingham

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food5service5ambience5

    Absolutely loved this experience, dont think I've ever laughed so much, food was lovely. Will definitely go again

    Report
38. EW

    ElaineW

    Warwickshire

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food4service5ambience5

    Brilliant fun got everyone involved, food was nice service was quick and the staff were great.

    Report
39. L

    Lowey

    Birmingham

    1 review

    4.0

    1 review

    Dined on March 19, 2023

    overall4food4service5ambience5

    If you are happy to receive bad service and be abused then Karen's Diner is a must!

    Report
40. F

    Flange

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food5service1ambience5

    I took my mum for Mother's Day and it was brilliant from start to finish. Staff were rude and ignorant and I couldn't fault them. I was a bit unsure about them swearing at kids but have to assume parents know what they're taking their kids to before they go. We loved it and we're looking forward to going again.

    Report