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Everything was decent except the food. Food was average. Nothing special.
Great outdoor setting with beautiful views of Rochester. Food was fabulous for all 6 people. Service is weak and needs improvement.
Great food and a great space outside on the water. There is a bar outside that can get a little noisy (they had a big group) but otherwise it was great. Food was delicious.
My wife and I went there for our anniversary. We sat outside by the river as it was a beautiful night. Waiter came over asked us if we wanted anything to drink said yes and we also ordered an appetizer of grilled octopus, which
unfortunately my wife could not eat. She asked the waiter if they could grill the calamari instead of frying it,he said he would check and in a few minutes he came back with the manager Tim. Tim went and talked to the chef and said that would not be a problem. We were not charged for the octopus. I loved it and took the rest home. I ordered the poseidon and my wife ordered the lemon Greek chicken Both were very tasty. The server came back a number of times to check on us and make sure everything was OK. Our water glasses were filled all the time. Very attentive but not overly in your face. Over all it was a very enjoyable evening and we will be back.
A lot of things to work out, the food was mediocre at best, the 1st appetizer we ordered was grilled octopus, we had to send back, flavor was awful, and I’ve had plenty of grilled octopus. So in place we ordered arancini, that came out when we were done eating our meals. I ordered the lamb with rice pilaf, it came out with potato’s, I brought that to our servers attention,then he brought the rice, which was just a bowl of what seemed to be brown rice. My friend had the half chicken, that was dry.
We each ordered a glass of house. Pinot Grigio, we received our bill to see each glass was $13. That’s very expensive for a glass of wine.
I’m sorry for all the negativity, I eat out a lot, I know you would like to know. The silver lining is the staff, the hostess, the bartender, the server and the manager were all very nice, and very attentive.
It was clear to me that the kitchen needs help.
We love this new restaurant on the river! The food is delicious , the service is excellent and the ambiance is delightful! Also, every time we return, they’ve made improvements. Flowers, lanterns, umbrellas on the patio and now an outside bar - thoughtful additions that add to the customers’ experience.
We have been to your new location twice now and enjoyed it very much. We first meet you at your old location in Charlotte and we enjoyed our meals there as well. I love the spanakopita it’s outstanding my husband love the octopus salad
Waitress was new, long wait, wrong order , no water or refills on drinks offered
Great experience. Went with my wife and inlaws. We all enjoyed the food and service. We will be going back for sure. Also the menu was huge so there is plenty more to try.
We messed up our Open Table reservation but the staff especially Chuck and JJ were amazing. Great food and drinks were perfect and a big discount on the tab. We will definitely be at Kainod on our next visit to Rochester!!!
We enjoyed sitting out on the patio, with a wonderful breeze on a hot Thursday night. Our server, Denise, was superb: friendly, informative, attentive. Appetizers were generous portions and delicious. The Greek soup was amazing. We all enjoyed our entrees, including octopus salad, Grecian chicken pasta bake, Chicken Aphrodite, spanakopita. We're hoping to see some umbrellas on the patio on our next visit, in case of direct sun. The interior of the restaurant is stunning. Now if Google maps can just give correct directions to the restaurant, it will save some time finding the restaurant. It's right next to Joey D's on Exchange St., NOT on S. Fitzhugh St, as Google directed us. We're looking forward to returning soon!
Good vibe. Good food. Had to wait over an hour after ordered because of a big party they were serving. Other than that, was ok. I’d go back. Trying the brunch next time!
Not good. We had a grumpy server that was inefficient. The food was over cooked and tasted frozen/thawed. Not worth the prices.
Had reservations for dinner Saturday night. Upon arrival, nobody was at the hostess desk so we just stood there. Eventually, what appeared to be a server noticed us and asked if we had a reservation. I told him we did, but there still seemed to be some confusion (plus there were also many empty tables). He then start to lead us to a table outside, not asking if we'd like to sit outside in the heat and humidity. I asked him for a table inside and he said, "oh, I thought you were here for the band". I didn't know a band was even there and he didn't ask us, so how would he have known that? He then led the three of us to a table inside and gave us ONE dirty menu for the three of us to share, because that's all he had. After about 10 minutes, a waitress stopped by to tell us they're short staffed and how someone called out and the personal reasons for why they called out. Totally inappropriate. Someone else stopped by with water. Another 10 minutes went by, no sign of the waitress and we just got up and left. It just felt like if we ever did get the opportunity to order, we'd be waiting forever for the meal to be served. It was just a bad vibe from the minute we walked in. We will not be giving it another try.
Not at all what we expected. We expected a high end Greek resturant for fine dining. We’re taken to a table outside which was a plastic picnic table for 8 and told some one else would be seated with us. The outside deck was very tightly packed which made it difficult for the wait staff to work. The a Beatles tribute band started playing the music was so loud that conversation was impossible. The food was ok but not as anything like discribed on their web site.
It was a big party which would of been fine with burgers, hots and beer. So we probably will not return. I was very disappointed
Im sorry your experience was sub-par but to answer a few things the table and chairs were rentals from the 4th of july and we had them for the Beatles event, when you were aware of a band playing your should have requested indoor seating. We are as our website states a fine / casual dining establishment. Please give us atrying again and you will find a totally different experience thank you
Kainos is a favorite restaurant for us. Not only is the food delicious, but the chef/owner also bends over backward to accommodate food allergies and preferences. The staff is friendly and also very accommodating to our needs (which makes every visit a relaxing pleasurable evening.)
Our burgers were served on the wrong plates, but we all enjoyed them without any instance. Greek flavors are outstanding.
sorry about the mixed up but we are glad you enjoyed thank you
I’ve been here twice. The first time was lovely; the second was not. The waitstaff was minimal and the food was cold (my dish was undercooked)
we are sorry for your experience we are truly taken by this and would love to treat you to a dinner on Kainos please try us again please
Being Greek myself it’s hard to find real Greek food in Rochester, but Kainos comes very close! The food was really good and the service very friendly. We’re eefinit going back!
We were seated on the patio, which was pretty, overlooking the river. We waited patiently for a server to come take a drink order, as we read previous reviews that there was a wait time for this.
After 20 minutes, we saw a waiter come out to the patio, pick up the paid check from another table, and go back inside...never even acknowledged us. We decided to leave at that point, and on the sidewalk outside of the front door we passed the host who seated us...in a cheery voice he said "have a great night folks, come back soon"...um, seriously?
Needless to say, we have no review of the food, can't even comment on the taste of their tap water. We won't bother to go back and give them another try. Won't be surprised when they are closed before Christmas either.
well all i can say is sorry as the owner im in the kitchen making everyones food the only fault is on my staff but rest assure this wont happen again please try us again you wont be disappointed
First time going. Nice to sit out by the water. Food was very tasty as well.
Absolutely awful food, menu and service and no umbrellas outside.
We went for breakfast on a beautiful Sunday morning (around 11 am). We sat outside and enjoyed the time outside. The food was very good, and were some nice selections (in both variety and the cost). We will go back again.
The food was delicious and the water was outstanding and very attentive.
Great experience overall. The food was the best Greek we both have ever had. Great value for the food. Our server was exceptional, great personality. Only gave 4 stars as we waited 20 minutes just to be seen (believe the waiters are still working on who serves who) and the wait time for food was a little long. My boyfriend and I are both in the service industry and understand as a new establishment these small kinks need time to be worked out. We will definitely be back though!
We ate outside overlooking the river, which is a nice feature. Our server, Bella, was great. We’re planning to go again, and are hoping the noise level inside is not too high; this has become a deal breaker for us. Food was creative and delicious, and a nice value for the price.
We had an absolutely incredible waiter and I am kicking myself for not getting his name but we were there on 5/26 and had a group of 10. He was attentive. And HYSTERICAL. thank you so much for our incredible meal and experience. Also the garlic dip is incredible. Thank you!!!!
I wanted to like it really! I've been to Greece and was looking forward to experiencing Greek food. The Moussaka was described perfectly. Reality was different. It was served with tomato sauce. No. Just no. It was awful. Husband had Greek lasagna. It was just ok. Drinks were great perfect cosmo! I don't think we'll be returning.
Nice place, with good food and service. Menu strategy is classic Greek + classic Rochester. Notable wine list including several Greek varietals. Our waiter was attentive without being hover-y. We'll go again!
thank you for dining with us We appreciate your kind words Please come back and dine with us soon God bless
My family and I came to Kaino’s for Mother’s Day. Group of 6 including a child. We had a reservation for 5:45 we arrived at 5:45 the restaurant was pretty empty and our table somehow wasn’t ready which was odd. We went to the bar and grabbed a drink before we were seated. They had just opened so we knew they were working out the kinks. The menu was AMAZING, almost TOO MUCH GOOD TO CHOOSE FROM. I ordered the Grecian and I could have bathed in that sauce. My dad ordered a shrimp pasta dish and the sauce and seafood were great however the pasta was undercooked. The way it was handled though, made up for it. The staff truly treats you as family. Order the flaming Saganoki or like 3 orders. The calamari was a smaller order but cooked well. We will be back for sure!
Thank you for dining with us. sorry for the poor communication with my staff. We do offer to go to the bar while we prep your table but not when the night is just starting Please try us again soon God bless
It was a pleasant evening, the food was delicious but what made the difference for me was the friendly service. Our waitress was very friendly as was the entire staff, making us feel very welcome. The location is also great being right on the river.
Kainos had an awesome ambiance. The staff was very nice and inviting But they were all out of a lot of the food that people would go there to eat. You would think that it being Mother’s Day they would have everything available to choose from. My husband did not eat that day because both dishes that he wanted to try they were out of. They also have their drinks way to expensive. My Pepsi was almost $7. Our bill was way to expensive for what we ate. Hopefully Kainos gets better in time.
We are always out to make every guests experience a memorable one. Being said, we did stock for the entire weekend and with the overwhelming reservations we did run out of dishesm but no suppliers deliver on weekends, also our Pepsi products are $3 Please come try us again we will definately make it worth your time God Bless
Food was great, service a little slow but ok for a Sunday brunch. Poor communication between kitchen and server led to an ordered item not being available. This was communicated to us as the rest of the food was being served. This resulted in a delay in getting food for 1 member of the party.
We thank you for dining with us. and being new we do have a couple kinks to work out We do hope you try us again since we have ironed things out ( i bought a new Iron LOL ) God bless
The restaurant just opened so it seems that they are working out a few kinks. Nice server and lovely interior.
Thank you for dining with us and we definately working out the kinks i even bought a new iron to iron them out LOL come back and dine with us soon
Traveling to Greece several times made me appreciate the quality and authenticity of this new restaurant!
I don't know the owner so my feedback is unbiased!
I'll be back within a few weeks!!
We appreciate the kind words and review we strive to make your experience and food memorable God bless
Had a great experience at Kainos. We ordered the fish fry and the beef/lamb gyro. All of the staff were welcoming and friendly and the food was amazing. Definitely would return.
The food was great along with the service. We will be back.
The waitress was great. The food was excellent. The place is very clean. I suggest you turn the music up a bit and dim lights way low and put some candles or lights on the table. Also some pita points in a basket to start with would be nice. For a Saturday night there were not enough people there and I am convinced it the ambiance was more cozy by dim lights and the music a bit louder it could be great because the food was fantastic.
Food was fantastic! Many home-made items. The soups and lasagana are out of this world!! Service was wonderful. Great value for money.
Food was GREAT, Serving was outstanding. Talked to the chef/owner and he was GREAT. Made us feel comfortable.