JW Steakhouse - Marriott LAX

4.5
365 Reviews
$31 to $50
Steakhouse
JW Steakhouse, located at the Los Angeles Airport Marriott, just blocks away from the airport on Century Boulevard. Plan a celebration, an important business meeting or a private party and JW Steakhouse will make it perfect.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 365 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.7
service
4.3
ambience
4.1
value
Noise · Moderate
90% of people would recommend it to a friend
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CB
vipCraigB
Tampa
30 reviews
Dined on November 15, 2020
Overall3food2service3ambience4

In light of COVID, this restaurant has done a very nice job with creating outdoor seating by the pool with many heating lamps all around.

As far as our meals, I ordered the 4 Onion Soup and the Lobster Tart. My spouse ordered the fresh catch of the day, which I don't recall what type it was. The Onion soup had a spice in it that I didn't like, but it didn't go to waste as my spouse was able to consume it while his fish had been sent back (which I'll explain). The Lobster Tart was just ok and nothing that I would write home about, nor recommend or order again.

My spouse sent the fish back, because it was cold inside. The server came back to explain after speaking with the chief and said it was cold, because that's the way he cooks it so that it's pink on the inside and that it doesn't get dried out. He then wanted to confirm that we wanted the fish cooked to warm temp in the middle. When the fish was brought back (not sure if it was the same pieces or a new one), it was cooked just fine.

Other than having to wait a while to get our servers attention at the end for the check, he was fine, nothing outstanding nor nothing poor.

Not sure I'd consider dining here again.

JW Steakhouse - Marriott LAX
Responded on November 20, 2020

Craig, Thank you for taking the time to write your review. We are delighted you enjoyed the ambience and the poolside dining set up. I am so sorry to hear that the food did not match your expectations. We value your insight and will be sharing it with our culinary team. We'd love for you to join us again to try our new menu which includes additional seafood offerings. Please reach out to me directly and I'll ensure you have a memorable experience! Thank you.

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R
vipRichard
Houston
3 reviews
Dined on November 5, 2020
Overall5food5service5ambience5

Phenomenal team. Augustine, Willie, Elvis, Lisa and the entire team are incredible. Cannot wait to return. Excellent service, food and ambiance.

JW Steakhouse - Marriott LAX
Responded on November 20, 2020

Richard, Thank you for the excellent review! We are so glad our team took such great care of you. We have debuted a new, expanded menu this week and hope you will join us again soon to try it!

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h
viphumbertos
San Antonio
3 reviews
Dined on November 5, 2020
Overall5food5service5ambience5

Cowboy Steak was awesome. Well Marbled juicy and cooked perfect. Margarita was also awesome.

JW Steakhouse - Marriott LAX
Responded on November 20, 2020

Humbertos, Thank you for taking the time to write your review. We are so glad you enjoyed your meal. We have just debuted a new, expanded menu and hope you will join us again soon!

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MP
vipMPT1
London
25 reviews
Dined on October 31, 2020
Overall4food4service5ambience4

JW at LAX has done a great job providing great service and food while coping with the current imposed restrictions on dining. Dining was outdoor poolside and it was worth the visit.

JW Steakhouse - Marriott LAX
Responded on November 20, 2020

We are delighted that you enjoyed our poolside dining set up. Thank you for taking the time to write your review. We hope you will join us again to try our new, expanded menu!

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JS
JazminS
Los Angeles
2 reviews
Dined on October 30, 2020
Overall5food5service5ambience5

This little hidden gem tucked away inside the LAX Marriott was quite the find! They have done a beautiful job setting up an outdoor space during such troubling times. The Lobster Tart was delicious and the Cowboy steak is a must! Danny from the kitchen was kind enough to come out and dress our market fish and tell us about our dishes. It was a really nice touch. Shoutout to whoever chooses the restaurant playlist! We will definitely be back!

JW Steakhouse - Marriott LAX
Responded on November 20, 2020

Jazmin, Thank you for writing such a wonderful review! We are delighted to hear that you enjoyed the outdoor dining set up and that Danny and the team took such great care of you. I'll be sure to let our hostess, Kim, know that you enjoyed her music selection! We look forward to having you join us again soon!

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OT
OpenTable Diner
New York Area
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

Great experience
Place where I had my birthday dinner
The lamb chops were AMAZING
Great service
Great staff
Thank you

OT
OpenTable Diner
Los Angeles
3 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Service and food was amazing! Given the pandemic the ambiance was perfect, under the lights and heat lamps. The menu is limited but still provides good selections. Will definitely be back.

JW Steakhouse - Marriott LAX
Responded on October 31, 2020

Thank you for your review! We are so happy you enjoyed the service and our poolside seating. We will be debuting a new, expanded menu later this month. We hope you will join us again to try it!

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OT
OpenTable Diner
Los Angeles
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Service and food were phenomenal. Came in for a long overdue date night. Augustin our server was very attentive and his recommendations were excellent. The manager Sam was very nice and came over to make sure we were having a great time, while chef Victor came out as well to check on our dining experience. Will be back again soon!

JW Steakhouse - Marriott LAX
Responded on October 31, 2020

Thank you for taking the time to write your review. We are so glad you enjoyed the service and food. We will be debuting a new menu later this month. We hope you will join us again to try it!

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S
Susanh
Palm Springs
2 reviews
Dined on October 15, 2020
Overall4food3service5ambience4

Caesar was great! Not onion soup or lobster puffed pastry.

JW Steakhouse - Marriott LAX
Responded on October 31, 2020

Susan, Thank you for taking the time to write your review. We are so happy you enjoyed the service and Caesar salad. We value your feedback regarding the other dishes and have shared it with the Chef. We will be debuting a new menu in the coming weeks. We hope you will join us again to try it!

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JW
JimW
1 review
Dined on October 15, 2020
Overall3food3service4ambience4

Baked potato was enormous, Caesar salad was delicious, but $48 steak was tough and served overdone. They did graciously replace the steak, but overall we wouldn't return to this restaurant. Each side item was a separate charge none less than $10.

JW Steakhouse - Marriott LAX
Responded on October 31, 2020

Jim, We are glad you enjoyed the service and ambience. I am so sorry to hear that your steak was not cooked properly. We value your feedback and would love an opportunity to make things right. Please message me directly to discuss further. Thank you for taking the time to write your review.

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OT
OpenTable Diner
Los Angeles
1 review
Dined on October 9, 2020
Overall3food3service4ambience3

Due to Covid restrictions, they moved their dining outside by the pool.

JW Steakhouse - Marriott LAX
Responded on October 31, 2020

Thank you for taking the time to write your review. We are happy to hear you enjoyed the service! We value your feedback and would like to hear more about areas that we can improve. Please contact me directly to discuss further. We hope you will join us again soon. Thank you!

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p
vippdrdiner
Los Angeles
45 reviews
Dined on October 3, 2020
Overall4food4service4ambience4

We had a great meal with great service. Agustin took excellent care of us! Did a creative job with the outdoor dining, and we had a wonderful time.

JW Steakhouse - Marriott LAX
Responded on October 31, 2020

Thank you for your review. We are so glad to hear you enjoyed the poolside dining and that Augustin took great care of you! Please join us again soon.

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Q
Quel0217
Baltimore
2 reviews
Dined on September 24, 2020
Overall5food4service5ambience5

We throughly enjoyed our experience here. My husband was looking for a good steak dinner and we found it here. Cocktails were delicious as well. The staff did an exceptional job following COVID regulations and the outside seating looked superb. We will definitely revisit in the future.

JW Steakhouse - Marriott LAX
Responded on October 31, 2020

Thank you for taking the time to write your review. We are glad to hear that you enjoyed your meal and the poolside seating. Your safety is our number one priority. We hope you will join us again soon!

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OT
OpenTable Diner
Los Angeles
1 review
Dined on August 28, 2020
Overall2food2service2ambience2

Disappointed the subject was wrong location.

EC
EdgarC
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

Our server Elvis was accommodating and polite. The food was AMAZING!!!!
Would definitely visit again.

MP
MarkP
New England
4 reviews
Dined on March 4, 2020
Overall3food3service3ambience3

Dinner with 3 colleagues - food was mediocre, drink orders took a while and were a bit different vs order but not bad. Decent option, but was overrated on the opentable app for sure

C
vipC8ter2
New York Area
60 reviews
Dined on February 29, 2020
Overall4food5service5ambience4

Dinner was very good. The Lobster Baked Potato was yummy! Lots of Lobster and worth the 30 bucks! Scallops were awesome, with this cauliflower spinach side that was the best I ever tasted! Rib steak was good, a little overdone (asked for medium rare), but tasty as well. Nice experience! Thanks Elvis for the great service!

k
ktdipip
Los Angeles
3 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

Chefs heard it was a birthday and sent some delighters to the table. So fantastic!

OT
vipOpenTable Diner
Los Angeles
65 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Excellent steaks and service

ER
ErikR
San Diego
3 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Nice big juicy pieces of meat. Cooked to perfection. Excellent wine list with many new selections to choose from each time we are there Good service is always a plus and our server Elvis was great.

OT
OpenTable Diner
Orange County
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

We stay at the LAX Marriott every year for a convention. My husband and I have eaten here for the last two years. The steak is one of the best In the city. The French Onion soup is so delicious a few hours after our meal I got another bowl to go for a nighttime stack. Service is excellent. Seating is comfortable.

T
vipTony
Tampa
14 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Elvis our server is s legend. The food and everything was outstanding. Always enjoy eating there

c
vipcaryntwex
Las Vegas
71 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Repeat visit for us. Everything was outstanding!

OT
vipOpenTable Diner
Los Angeles
65 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

Excellent service and great steaks

NW
NorthwestWineFan
Portland
8 reviews
Dined on February 10, 2020
Overall4food4service5ambience4

Stayed at LAX the night before we were flying out. Called J.W’s to see if we could split the Rack of Lamb on menu. They said sure!

Ordered the Lamb, Brussel Sprouts, Garlic mashed potatoes and salads. All were excellent. The sear and medium rare cook on the lamb was spot on.

Had a bottle of Pio Cesare Barbera d’Alba off the wine list that perfectly paired with the lamb.

All in all, a bit expensive but definitely worth it!

LW
LauriW
Miami
6 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Delicious. Service was amazing. The hostess was outstanding.

YM
vipYveMarie
Charlotte
20 reviews
Dined on February 5, 2020
Overall5food5service5ambience5

A nice surprise after a long day of travel. Delish!

RO
vipRobertO
Las Vegas
7 reviews
Dined on January 3, 2020
Overall3food4service3ambience3

Everything was very good. There was nothing wrong with the service but when charging that much for food, the level of service should have more expertise and attentiveness. Again, nothing wrong with the service, just comparing to other restaurants that charge that much for food this venue was under par.

IP
vipIngridP
Houston
14 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

Excellent service and food

M
Marcia
Los Angeles
10 reviews
Dined on January 1, 2020
Overall5food5service5ambience4

It was far above my expectation. Best martini I ever had. Food very good. A bit pricey for the setting but delicious!

PM
PeggyM
Los Angeles
5 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Staff as usual terrific. Noise level was a louder than usual, but it was New Year’s Eve and expected. Still could have a nice conversation.

B
Barbierule
New England
2 reviews
Dined on December 31, 2019
Overall4food4service5ambience3

Excellent service. Food was wonderfully prepared and delicious.

SC
vipSueC
Sacramento
12 reviews
Dined on December 31, 2019
Overall4food5service1ambience5

We had an excellent meal at JW's on New Years Eve. The salad was cold and crisp, the scallops were perfectly prepared but we didn't make it to dessert. When we were finished eating, we waited 10-15 minutes for someone to notice. Our waitress was nowhere in sight. My husband got up from the table and went to the hostess to request that someone come and clear the table. Someone came and bused the table. We then sat for another 10 minutes hoping to order dessert and coffee. Again, our waitress was nowhere in sight. My husband again got up from the table to speak with the hostess and request the check. She was very apologetic and came over to the table to let us know there would be no charge for the meal including a $40 bottle of wine. So, the food was excellent, the service was mediocre because of one person. The rest of the diners seemed to be adequately tended to. I normally don't complain about bad service, I just reduce the tip, but at a restaurant of this caliber where entrees range from $36-$70, I felt it was justified. And, I also want to make the point that the manager did the right thing by us. She was gracious and apologetic. I would go back and try this restaurant again next time we're in LA.

S
vipSheri
Palm Springs
13 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Excellent service , the food was amazing, you must try the lemon cheesecake with blueberries , unlike any cheesecake I’ve had before , our server was amazing and attentive , can’t wait to go back

R
Ruud63
1 review
Dined on December 25, 2019
Overall5food5service5ambience5

Beautiful restaurant and atmosphere. Delicious lobster bisque and lovely lambs rack and steaks. Very nice service at the table. So for us it is a 10 +.

l
localeater
New York Area
7 reviews
Dined on December 24, 2019
Overall3food4service4ambience2

Overall very nice. Attentive service. Steak and lamb chops very good.

H
Higs
New England
28 reviews
Dined on December 13, 2019
Overall4food4service5ambience3

Great Place to have a nice dinner at LAX! Very good service and food.

V
vipVail77
Los Angeles
316 reviews
Dined on December 11, 2019
Overall4food4service4ambience4

We were pleasantly surprised with the service, quality of food and fairly good prices on high end wines at a Marriott hotel adjacent to LAX. Thank you!

RZ
RamiroZ
New York Area
8 reviews
Dined on December 10, 2019
Overall5food5service5ambience5

Great Steakhouse. Lamb chops were fantastic! We do recommend!!

LB
vipLindaB
Los Angeles
3 reviews
Dined on December 4, 2019
Overall5food5service5ambience5

The waiter was friendly and very attentive. Food was great! And ambiance was fabulous. I’d go there again

FAQs

JW Steakhouse - Marriott LAX is rated 4.5 stars by 365 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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