JW Steakhouse - Marriott LAX
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
In light of COVID, this restaurant has done a very nice job with creating outdoor seating by the pool with many heating lamps all around.
As far as our meals, I ordered the 4 Onion Soup and the Lobster Tart. My spouse ordered the fresh catch of the day, which I don't recall what type it was. The Onion soup had a spice in it that I didn't like, but it didn't go to waste as my spouse was able to consume it while his fish had been sent back (which I'll explain). The Lobster Tart was just ok and nothing that I would write home about, nor recommend or order again.
My spouse sent the fish back, because it was cold inside. The server came back to explain after speaking with the chief and said it was cold, because that's the way he cooks it so that it's pink on the inside and that it doesn't get dried out. He then wanted to confirm that we wanted the fish cooked to warm temp in the middle. When the fish was brought back (not sure if it was the same pieces or a new one), it was cooked just fine.
Other than having to wait a while to get our servers attention at the end for the check, he was fine, nothing outstanding nor nothing poor.
Not sure I'd consider dining here again.
Craig, Thank you for taking the time to write your review. We are delighted you enjoyed the ambience and the poolside dining set up. I am so sorry to hear that the food did not match your expectations. We value your insight and will be sharing it with our culinary team. We'd love for you to join us again to try our new menu which includes additional seafood offerings. Please reach out to me directly and I'll ensure you have a memorable experience! Thank you.
Phenomenal team. Augustine, Willie, Elvis, Lisa and the entire team are incredible. Cannot wait to return. Excellent service, food and ambiance.
Richard, Thank you for the excellent review! We are so glad our team took such great care of you. We have debuted a new, expanded menu this week and hope you will join us again soon to try it!
Cowboy Steak was awesome. Well Marbled juicy and cooked perfect. Margarita was also awesome.
Humbertos, Thank you for taking the time to write your review. We are so glad you enjoyed your meal. We have just debuted a new, expanded menu and hope you will join us again soon!
JW at LAX has done a great job providing great service and food while coping with the current imposed restrictions on dining. Dining was outdoor poolside and it was worth the visit.
We are delighted that you enjoyed our poolside dining set up. Thank you for taking the time to write your review. We hope you will join us again to try our new, expanded menu!
This little hidden gem tucked away inside the LAX Marriott was quite the find! They have done a beautiful job setting up an outdoor space during such troubling times. The Lobster Tart was delicious and the Cowboy steak is a must! Danny from the kitchen was kind enough to come out and dress our market fish and tell us about our dishes. It was a really nice touch. Shoutout to whoever chooses the restaurant playlist! We will definitely be back!
Jazmin, Thank you for writing such a wonderful review! We are delighted to hear that you enjoyed the outdoor dining set up and that Danny and the team took such great care of you. I'll be sure to let our hostess, Kim, know that you enjoyed her music selection! We look forward to having you join us again soon!
Place where I had my birthday dinner
The lamb chops were AMAZING
Service and food was amazing! Given the pandemic the ambiance was perfect, under the lights and heat lamps. The menu is limited but still provides good selections. Will definitely be back.
Thank you for your review! We are so happy you enjoyed the service and our poolside seating. We will be debuting a new, expanded menu later this month. We hope you will join us again to try it!
Service and food were phenomenal. Came in for a long overdue date night. Augustin our server was very attentive and his recommendations were excellent. The manager Sam was very nice and came over to make sure we were having a great time, while chef Victor came out as well to check on our dining experience. Will be back again soon!
Thank you for taking the time to write your review. We are so glad you enjoyed the service and food. We will be debuting a new menu later this month. We hope you will join us again to try it!
Caesar was great! Not onion soup or lobster puffed pastry.
Susan, Thank you for taking the time to write your review. We are so happy you enjoyed the service and Caesar salad. We value your feedback regarding the other dishes and have shared it with the Chef. We will be debuting a new menu in the coming weeks. We hope you will join us again to try it!
Baked potato was enormous, Caesar salad was delicious, but $48 steak was tough and served overdone. They did graciously replace the steak, but overall we wouldn't return to this restaurant. Each side item was a separate charge none less than $10.
Jim, We are glad you enjoyed the service and ambience. I am so sorry to hear that your steak was not cooked properly. We value your feedback and would love an opportunity to make things right. Please message me directly to discuss further. Thank you for taking the time to write your review.
Due to Covid restrictions, they moved their dining outside by the pool.
Thank you for taking the time to write your review. We are happy to hear you enjoyed the service! We value your feedback and would like to hear more about areas that we can improve. Please contact me directly to discuss further. We hope you will join us again soon. Thank you!
We had a great meal with great service. Agustin took excellent care of us! Did a creative job with the outdoor dining, and we had a wonderful time.
Thank you for your review. We are so glad to hear you enjoyed the poolside dining and that Augustin took great care of you! Please join us again soon.
We throughly enjoyed our experience here. My husband was looking for a good steak dinner and we found it here. Cocktails were delicious as well. The staff did an exceptional job following COVID regulations and the outside seating looked superb. We will definitely revisit in the future.
Thank you for taking the time to write your review. We are glad to hear that you enjoyed your meal and the poolside seating. Your safety is our number one priority. We hope you will join us again soon!
Disappointed the subject was wrong location.
Our server Elvis was accommodating and polite. The food was AMAZING!!!!
Would definitely visit again.
Dinner with 3 colleagues - food was mediocre, drink orders took a while and were a bit different vs order but not bad. Decent option, but was overrated on the opentable app for sure
Dinner was very good. The Lobster Baked Potato was yummy! Lots of Lobster and worth the 30 bucks! Scallops were awesome, with this cauliflower spinach side that was the best I ever tasted! Rib steak was good, a little overdone (asked for medium rare), but tasty as well. Nice experience! Thanks Elvis for the great service!
Chefs heard it was a birthday and sent some delighters to the table. So fantastic!
Excellent steaks and service
Nice big juicy pieces of meat. Cooked to perfection. Excellent wine list with many new selections to choose from each time we are there Good service is always a plus and our server Elvis was great.
We stay at the LAX Marriott every year for a convention. My husband and I have eaten here for the last two years. The steak is one of the best In the city. The French Onion soup is so delicious a few hours after our meal I got another bowl to go for a nighttime stack. Service is excellent. Seating is comfortable.
Elvis our server is s legend. The food and everything was outstanding. Always enjoy eating there
Repeat visit for us. Everything was outstanding!
Excellent service and great steaks
Stayed at LAX the night before we were flying out. Called J.W’s to see if we could split the Rack of Lamb on menu. They said sure!
Ordered the Lamb, Brussel Sprouts, Garlic mashed potatoes and salads. All were excellent. The sear and medium rare cook on the lamb was spot on.
Had a bottle of Pio Cesare Barbera d’Alba off the wine list that perfectly paired with the lamb.
All in all, a bit expensive but definitely worth it!
Delicious. Service was amazing. The hostess was outstanding.
A nice surprise after a long day of travel. Delish!
Everything was very good. There was nothing wrong with the service but when charging that much for food, the level of service should have more expertise and attentiveness. Again, nothing wrong with the service, just comparing to other restaurants that charge that much for food this venue was under par.
Excellent service and food
It was far above my expectation. Best martini I ever had. Food very good. A bit pricey for the setting but delicious!
Staff as usual terrific. Noise level was a louder than usual, but it was New Year’s Eve and expected. Still could have a nice conversation.
Excellent service. Food was wonderfully prepared and delicious.
We had an excellent meal at JW's on New Years Eve. The salad was cold and crisp, the scallops were perfectly prepared but we didn't make it to dessert. When we were finished eating, we waited 10-15 minutes for someone to notice. Our waitress was nowhere in sight. My husband got up from the table and went to the hostess to request that someone come and clear the table. Someone came and bused the table. We then sat for another 10 minutes hoping to order dessert and coffee. Again, our waitress was nowhere in sight. My husband again got up from the table to speak with the hostess and request the check. She was very apologetic and came over to the table to let us know there would be no charge for the meal including a $40 bottle of wine. So, the food was excellent, the service was mediocre because of one person. The rest of the diners seemed to be adequately tended to. I normally don't complain about bad service, I just reduce the tip, but at a restaurant of this caliber where entrees range from $36-$70, I felt it was justified. And, I also want to make the point that the manager did the right thing by us. She was gracious and apologetic. I would go back and try this restaurant again next time we're in LA.
Excellent service , the food was amazing, you must try the lemon cheesecake with blueberries , unlike any cheesecake I’ve had before , our server was amazing and attentive , can’t wait to go back
Beautiful restaurant and atmosphere. Delicious lobster bisque and lovely lambs rack and steaks. Very nice service at the table. So for us it is a 10 +.
Overall very nice. Attentive service. Steak and lamb chops very good.
Great Place to have a nice dinner at LAX! Very good service and food.
We were pleasantly surprised with the service, quality of food and fairly good prices on high end wines at a Marriott hotel adjacent to LAX. Thank you!
Great Steakhouse. Lamb chops were fantastic! We do recommend!!
The waiter was friendly and very attentive. Food was great! And ambiance was fabulous. I’d go there again
JW Steakhouse - Marriott LAX is rated 4.5 stars by 365 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.