Joy Luck - East End

4.4
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56 Reviews
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$30 and under
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Asian

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Casual
At The Joy Luck, we are all about wholesome, belly-warming comfort food in a friendly and cozy atmosphere. Our philosophy is simple and honest, and we don’t rely on pretenses. Good food, good drinks and good company. We would love for you to join us! Make it your lucky night at The Joy Luck.
What 56 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.0
ambience
4.2
value
Noise · Quiet
50% of people would recommend it to a friend
5
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RJ
Houston
3 reviews
Dined on October 8, 2019
Overall 5food 5service 5ambience 4

Excellent service and food!

M
Jacksonville
14 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Loved our private room in the back for our party of 10! Food and service were perfect as usual. One of our favorites!

S
Atlanta
14 reviews
Dined on August 18, 2019
Overall 4food 3service 4ambience 3

Nice people. Expected more creative dishes. Food ok but not extraordinary. Priced right for what we ate.

OT
Louisville
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

First of all, service was great!! Drinks were fantastic. Food was great!

E
Louisville
119 reviews
Dined on August 10, 2019
Overall 3food 3service 3ambience 2

First time here. I expected a better atmosphere. Food was ok. I had fish and requested not breaded but it came breaded. My husband had duck which he said was really good. Not a do-again for me. Just ok.

OT
1 review
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

Great service and a quiet relaxed atmosphere.

GH
Louisville
25 reviews
Dined on July 13, 2019
Overall 3food 2service 3ambience 3

I’ve eaten at Joy Luck several times at both locations. The last couple at this one, and it seems to be going down hill. The restaurant was mostly empty on a Saturday night at 6:30. I made a reservation and didn’t even need it with all the empty tables. The service was okay but I could tell they were short staffed. An empty table beside us had a cleaning bottle and rag on it during our entire meal. Not very appetizing! The food was just okay so we are not likely to return. Louisville just has way too many good restaurants to settle for “just okay”.

CD
Louisville
5 reviews
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

Highly recommend the Beijing Roast Duck and the Farmers Beef. My husband and I ordered each and shared them. Plenty to eat for both of us but also a little leftover to take home for lunch the next day. Also, shared the steamed pork dumplings...OMG! So delicious! Joshua, our server was fantastic!

OT
Louisville
3 reviews
Dined on July 1, 2019
Overall 5food 5service 5ambience 5

Very good food. A but over priced but all in all it's worth it.

S
Louisville
1 review
Dined on June 15, 2019
Overall 3food 5service 5ambience 2

The chair backs were torture. The food was heaven!

J
Louisville
25 reviews
Dined on May 24, 2019
Overall 3food 4service 2ambience 3

The food was good yet for the price compared to other Asian style restaurants it struck me as high. At this price point plus an automatically applied 20% gratuity (due to party size), I expect finished plates to be cleared in a reasonable time. The main order should be taken before appetizers arrive not coinciding with apps so food does not sit on table in front of customers while waiter asks for main order from all. These are details yet details matter at this level.

OT
Chicago
13 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Amazing food, service, will definitely be back!

M
Jacksonville
15 reviews
Dined on April 29, 2019
Overall 5food 5service 5ambience 5

Always the best meal and service at Joy Luck, our favorite go-to restaurant for our friends’ get together. Every dish we ordered was wonderful. Keep on with your high quality of food taste and presentation. You are outstanding.

JC
Louisville
48 reviews
Dined on April 24, 2019
Overall 5food 5service 5ambience 4

We wanted "better than takeout" Asian food and that's exactly what we got - along with some nicely done cocktails. The menu is a great mix of well-known dishes and some signature specials (the ginger fish is really tasty). You can confidently order the "usual" dishes and see how much better they taste when done at a true dine-in Asian restaurant.

SL
Louisville
18 reviews
Dined on April 20, 2019
Overall 3food 3service 5ambience 5

Not as good as usual. I fet kung pao beef and it didnt taste like it did all the other times i had it.

F
Chicago
15 reviews
Dined on March 16, 2019
Overall 3food 3service 3ambience 3

Interesting menu with tasty food that is not necessarily authentic (except for the pot stickers, which were very good).

PE
Louisville
23 reviews
Dined on March 16, 2019
Overall 3food 3service 3ambience 3

Good flavors. Meal was rushed; in and out in one hour. Beverages, apps, soup, entrees. Each course came out too soon; not a relaxed meal flow. Get the Oriental Fashioned if you like an Old Fashioned.

OT
Cleveland
2 reviews
Dined on February 14, 2019
Overall 4food 5service 4ambience 4

Understaffed but food excellent as always

OT
1 review
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Food was delicious, drinks were great. Staff was pleasant. Plenty of food with each dish we ordered. We will be back!

PM
Louisville
44 reviews
Dined on January 3, 2019
Overall 5food 5service 5ambience 5

Enjoyed our meal with out of town friends. Served in a timely manner and piping hot when needed. Enjoyed the tempura green beans especially

5
Louisville
41 reviews
Dined on December 2, 2018
Overall 2food 3service 1ambience 3

Have had inconsistent responses from waitresses on food allergens from waitress. Last visit has to ask for soup reheat, silverware, refills on drinks.

Cocktails are excellent but last visit only two tables occupied besides ours and took 10 min to get water and another 5 to get my old forester on the rocks and then had to ask for the rock.

WS
Louisville
1 review
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

Joy Luck never disappoints. Love the food, love the cocktails!

5
Louisville
41 reviews
Dined on October 12, 2018
Overall 4food 3service 4ambience 2

Was a little disappointed this time with my cashew chicken (meat seemed deep fried and oil was old)?and hated to see we were one of three tables on a Friday night @ 6:30. Still like this place as it is notches above different from the run of the mill Chinese restaurant and their craft cocktails are very good.

M
Louisville
23 reviews
Dined on October 11, 2018
Overall 4food 4service 4ambience 4

The lunch menu was reasonable and delicious. They have great vegetarian options!

D
Indiana
2 reviews
Dined on August 31, 2018
Overall 3food 5service 3ambience 3

We really want to like this restaurant!! The food is always amazing but feel the service can lack attention to detail.

Usually we can deal with this for a casual dinner. However, our last visit was with a bigger group and it was a special occasion. We made reservations for our group and asked to be put in the back. We confirmed this request over the phone, right before our dinner. When we arrived, we were told that another group took priority over our request. Because we had to be seated up front, we couldn’t really talk and and it took away from the enjoyment of the evening.

We would have also really appreciated more of an apology for being bumped, instead of a “take it-or-leave it” attitude.

PF
Louisville
23 reviews
Dined on August 15, 2018
Overall 4food 4service 4ambience 4

We have a large weekly group and Joy Luck is always more than accommodating for us.

OT
Louisville
2 reviews
Dined on August 7, 2018
Overall 5food 5service 5ambience 5

Always fast, friendly service and excellent food and drinks.

OT
Louisville
3 reviews
Dined on July 11, 2018
Overall 4food 3service 5ambience 5

A lovely quiet place. I do like the pot luck, had the Mongolian. So tastey!

OT
Atlanta
2 reviews
Dined on July 7, 2018
Overall 3food 3service 4ambience 3

Food was decent with good pricing, but not memorable. Dish was supposed to be spicy, but had no heat to speak of. The menu could be made to be clearer.

OT
New York Area
1 review
Dined on June 23, 2018
Overall 5food 5service 4ambience 4

Great food for the price

S
Louisville
1 review
Dined on June 20, 2018
Overall 4food 5service 1ambience 2

Food is plentiful with many options and good. Unfortunately the service we had left a little to be desired. I think our server was new, which is fine, but wasn't trained properly.
We had a reservation and our server is the one who greeted us. Unfortunately they either didn't hear or just did not understand... but set us up at a table for four when it was only two of us.
The drinks before dinner were very good but the two drinks we ordered were delivered several minutes apart.
The server was nice, but I don't believe had eaten out at a nice restaurant to know the polite basics of a server.
Finally, they delivered the wrong check to us... ugh!
Again, great food and we hope to return... with better service.

ST
Cincinnati
14 reviews
Dined on June 1, 2018
Overall 5food 5service 5ambience 5

Our first time here and we were impressed. Delicious flavor...we had the Beijing duck and the steamed dumplings. Enjoy!

JC
Louisville
3 reviews
Dined on May 13, 2018
Overall 5food 5service 5ambience 5

Went for Mother’s Day with large group. They were great and food was beautiful and delicious.

PF
Louisville
23 reviews
Dined on May 9, 2018
Overall 5food 4service 5ambience 5

Excellent service. Had a party of nine, seated us in a very nice private area in back. Food was great. Very nice evening.

P
Louisville
35 reviews
Dined on May 7, 2018
Overall 5food 5service 5ambience 4

Excellent as always!

H
Louisville
16 reviews
Dined on April 14, 2018
Overall 3food 4service 2ambience 2

My husband chose Joy Luck for his birthday dinner. It was way more casual than we expected, but that's not a slight on the restaurant. The food was fantastic. The service, however, was very slow. They did comp our appetizer though since it took so long to come out. I'd booked thru Open Table and said it was a birthday celebration for two people, so I was quite disappointed that they sat us right next to the door, and alongside a table of about 8 adults and lots of small children that ran around the table most of the evening. They don't have double doors there, so it was quite chilly when people went in and out. And people coming in with no reservations were seated in much better spots than we were. I won't go back. But I would order thru GrubHub as the food would be worth it.

OT
Louisville
2 reviews
Dined on April 6, 2018
Overall 4food 4service 4ambience 4

Nice casual atmosphere; tasteful food with lots of options; service was timely, knowledgeable and effective.....but not overwhelming

OT
Louisville
1 review
Dined on April 1, 2018
Overall 5food 5service 5ambience 5

We went to Joy Luck for Easter lunch. It was PERFECT! We had good conversation, and almost had the place to ourselves. Service was sufficient, but things didn’t seem to be made from scratch because I was unable to customize some items. We had a mix of vegans and omnivores and everyone was pleased! I specifically had the mushu and it was excellent. When I asked for additional wraps to go, they said they would have to charge me for it. Given the amount of money that we collectively spent, and the tip given, I would have appreciated this curtesy. But it was a small annoyance and not something that would keep me from coming back again. Definitely something for everyone - which is PERFECT when you have a mixed group of people.

s
Louisville
1 review
Dined on March 31, 2018
Overall 1food 2service 1ambience 2

No one came to our table for at least 15 minutes after we were seated. The waitress took our drink and food order and our food came to the table within 5 minutes and it was warm not hot. The drinks arrived about 25 minutes after our food. I will not go back!

p
Louisville
2 reviews
Dined on March 28, 2018
Overall 5food 5service 5ambience 4

Good, as always. Can count on easy entry from a friendly face.

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