Jospers at Ten Square
We should’ve known it was not going to be a good experience from the minute we were seated at a table for 4, when we had booked for 5 people. Waited 45 minutes on starters, when I asked why it was taking so long, I was told ‘we’ve a table of 35 and a table of 18 to deal with.’ Wow! Not my problem. Starters and mains were horrendous - inedible and the orders were wrong. Service was shocking. We had to leave without eating a bite. We did not pay for the ‘food’ they did bring, we paid for drinks only.
Family were left hungry, tired and so upset that what was meant to be a birthday celebration ended in such disappointment.
We were in for dinner on Sunday night as we were staying in the hotel. However we received our food and the side dishes were not great. The chips were hard and had a funny taste. My husband didn’t eat his. Also we were placed at a table near the doffer and the music was overpowering in the restaurant. Every time the door was opened you could barely hear yourself speak. I wouldn’t recommend Jospers for these two reasons.
Service wasn't great and we had to ask to be served for drinks and food. Food wasn't bad and reasonable value. Kids portion s were huge which they loved. There was a live band in the adjoining bar and everytime the door opened you couldn't hear yourself speak.
Great night. Just the right number of people in the restaurant and a steady change of people do it is popular. A little noisy coming in from the doffed every time the door opened but overall lovely. Would recommend it.
Quick service from good staff. Nice food. Nothing to be unhappy about
Great food , great service , highly recommended and great central location
Very noisy but everything was beautiful would recommend to anyone
Service and food had been decreasing each time I have visited and will not be back
Steak night on Thursday. Starter tasty, Steak ok ( quite thin), basket of skinny chips, small pot of "pepper sauce", that was it...no veg or even a side salad for £20 a head, poor value for money!
Service was very poor. Had to ask several times for drinks menu, then for dessert menu and several times to pay the bill. Lots of staff doing very little and not looking after customers. Noisey 60th birthday party nearby us
Amazing service from we walked in door till we left.
Food was to die for. I'm just sad I didn't find this place sooner. Def would've eaten here both nights we were in Belfast.
Def a anniversary we won't forget.
Will be back again at Christmas with the gang.
Excellent food in lovely surroundings. Great choice and reasonably priced
We arrived just before our booking time but were shown straight to the table. Drinks were ordered quickly and our food order taken. Our starters arrived promptly and our main food order was just as prompt. The steaks were absolutely delicious as was the accompanying side dishes. No complaints to be made. Excellent and highly recommended.
Easy to book, friendly service (particularly Charmaine). Good food - too much to eat!
We have been here several times the staff are excellent food delicious good value but sometimes very noisy so hard to have conversations it was a very hot day and we had a problem with flies around but put it down to being so hot. Otherwise really enjoyed our lunch
All the staff we encountered were very friendly. The waiters were very attentive and very knowledgeable about the food and wines. The choice of dishes was exceptional. I will definitely return again to try other dishes. We decided to go to the bar after lunch for a drink. Once the waiter realised this, he secured us a table in the bar without any fuss. A nice extra touch. Well done Ten Square:-)
A decent meal comparable to many other restaurants in Belfast.
A great evening with my husband and our 2 teenage kids. We are all happy with our foods, generous portion, cook to our likings, and taste good. We are very satisfied with the service, all staffs are attentive and friendly. We had a very good experience. Thank you!
We booked a table of 25 for Sunday dining after my daughters Christening Day. Staff were very attentive and accommodating. The food and cocktails were beautiful and everyone enjoyed their meal. Kids under 12 dine for free on Sunday too and they had a great selection to choose from. Great value! We will definately be back! Thank you!
We booked this restaurant last minute and were very surprised to get a table. From start to finish we received the very best service. Staff were friendly and helpful. Food was beautiful. Portions a little large but wow amazing. It was our friends little girls birthday and we brought a cake with us, your staff came out with the cake,beautiful presented on a platter also helping us sing happy birthday. Overall experience was excellent especially as it was holiday season. Many thanks.
Very busy but we were giving first class service and excellent food
Awful service, horrible food. Need to ask water three times despite I said I was very thirsty. I asked for a rare stake, I had am over cooked one, quite thin, bad sauce. Potatoes were not crispy at all. Never again.
Our main course was terrible and non edible . When the waiter collected our plates he asked was there a problem we explain that the pasta sauce was very watery and was over seasoned with chilli and he just said okay and took it away .
When paying the manager took the payment and asked was everything okay for us and I explained about the main course and his response was I should of said something, they would of got us something else I told him I did say it to the waiter he just said okay and took fully payment for our meal.
Left unhappy to say the least and definitely wouldn’t return or recommend this restaurant
Manageress and staff were polite and attentive from the start and delisted it being a busy night waiting times were not bad at all.
The food was good value for money and steaks excellent. Even the house red was excellent value for a nice drinkable wine.
Only negative is please stop placing tables for coup,e so close to one another. We felt we were joining the couple beside us for a meal and it stunted conversation for both parties. It slightly spoiled an otherwise flawless meal, and might actually put us off going in future as a couple.
The food was great and the service was very friendly and efficient. There was a great ambience and we thoroughly enjoyed our evening. Would definitely recommend.
Beautiful food and fantastic service! My family and I visited after my daughters graduation ceremony. We were given a bottle of Prosecco free of charge from the very friendly staff. We all had three courses and a bottle of wine and the bill was extremely reasonable. My daughter had steak and I had ribs and the meat was cooked beautifully. The dishes were tasty, flavoursome and well presented. Overall we had a fantastic time and would not hesitate to return in the future.
Food was average. Service was ok but completely shocked to be brought the bill with a loud belfast annoucement of how much it was rather than discretly setting the bill down for us to look for ourselves the whole restaurant heard we owed £81.20!!!! A bit like ordering in the local chippy! Not really what you expect in a hotel restaurant
Went for tea on Saturday evening and food in bar looked lovely. The way want to dining room and felt like being in a roadside cafe. Tables randomly set out and staff rushing about. Starters were poor . I had vegetarian food and just a lot of food which was too large and lacked taste.
Steak my husband had was delicious so I would recommend steak and chips. Fish and chips looked lovely too so perhaps better being considere code bar food rather than a restaurant
Disappointed as still cost significant amount.
Place was very busy when we arrived which is a good sign. Great menu, I had the salmon and risotto, it was fantastic. Service great, overall, really enjoyed it
My party and I really enjoyed ourselves on Friday night. However one gripe would be you don’t have a good selection for people who require gluten free food. Also I asked that instead of potatoes with my chicken could I have chips, but why was I charged for both. I will pay more attention to what I am being charged for in future.
The staff were amazing. The food was served very promptly after ordering and it tasted first class. Would definitely return again.
We ordered two steaks which came out over cooked and the meat was pretty fatty
Food was lovely and great value on early bird menu. Only downside was meringue nest being served as pavlova
We booked a table for 5 on Saturday evening. We were served promptly by a very pleasant waiter. The food was exceptional. So tasty, hot and plenty of it. Couldn't fault it in anyway. We hadn't been before but we will definitely be back. 5 stars!
We had a lovely lunch and the service was excellent. I was very impressed.
Lovely food, good customer service and we would definitely return.
Excellent restaurant ..never lets our family down! Friendly staff...will definitely be back!
Food was really delicious. Staff were very friendly and helpful
Main of raviolli was chewy and sauce it was in was watery. Husband had fish and chips. Batter wasnt crispy. We were surprised at how quickly the mains appeared after we ordered (5 minutes) so guessed the food wasn't made to order. During the night i was ill with stomach pains...would not return or recommend as for the price we paid, there is a lack of quality in food.
First time staying and eating in this hotel. Fantastic meal - recommend the fillet steak. Will definately be back