JoJo's ShakeBAR - Scottsdale

JoJo's ShakeBAR - Scottsdale​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. a

   alison

   フェニックス・アリゾナ州評価・口コミ (31)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 4

   As having grown up an 80s teenager the sense of nostalgia was so fun. The Gold Digger Shake and New Yorker were so good! I even had enough to bring home for leftovers.
   

   • 

   JoJo's ShakeBAR - Scottsdale6日前に返信済み

   Hi Alison! Thank you so much for the great review! We’re so glad the 80s nostalgia brought back some fun memories for you. We’re also thrilled to hear you loved the Gold Digger Shake and New Yorker! It’s always a win when you have leftovers to enjoy later. Hope to see you back soon for more delicious food and good vibes!
   

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2. A

   Alyssa

   Unspecified評価・口コミ (1)

   5.0

   2025年4月25日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great place to hang out! Very friendly staff and great food.
   

   JoJo's ShakeBAR - Scottsdale3日前に返信済み

   Hi Alyssa, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at JoJo's ShakeBAR - Scottsdale. It's always a pleasure to know that our friendly staff and great food are appreciated by our valued guests like you. We strive to provide an exceptional dining experience and your feedback helps us to do just that. We look forward to welcoming you back soon for another great time!
   

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3. C

   Cassi

   フェニックス・アリゾナ州評価・口コミ (2)

   2.0

   2025年4月20日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 1
   4. 雰囲気 4

   Worst experience! The service was absolutely terrible. We were ignored the majority of our visit and were there for 3 hours!!!! I paid a lot of money for this experience for my family and forced to pay a 20% gratuity on 2 separate bills for the worst service I have ever had. To just sit there and watch every table around you be taken care of. Tables coming in after you and leaving before you. While we just sat there watching our sever walk by us multiple times and not even acknowledging our existence. Our drinks sat at the bar for a good 15 minutes before someone even thought to bring them over . Our milkshake sat at the milkshake bar and we’re melting before we even got them. I had to remind our server I paid for this experience at least a dozen times. It took asking our server and 2 other employees before we got any help in getting our stupid eggs. Then the cherry on top the server tried to charge me for 2 more people we didn’t ever have. I had to prove to him that I paid for the 6 I had. Ignored and then accused! Worst experience! Saddest part I have been to JoJo before and didn’t have this experience and that is why I brought my family. HUGE mistake and I won’t be returning.
   

   JoJo's ShakeBAR - Scottsdale2025年4月24日に返信済み

   Hi Cassi, We’re truly sorry to hear about your recent experience—it’s incredibly disappointing to know we let you and your family down, especially after you chose to return and share JoJo’s with them. That means a lot, and we hate that it didn’t live up to what it should’ve been. What you described is not the level of service we stand for. Being ignored, delayed, and then not listened to is completely unacceptable. We take your feedback seriously and are addressing this with our team to ensure it doesn’t happen again. We’d love the chance to connect with you directly and make this right. Thank you for taking the time to share this—we value your honesty and are committed to doing better.
   

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4. J

   Joanne

   Detroit評価・口コミ (4)

   3.0

   2025年4月19日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 2
   4. 雰囲気 2

   Decor is somewhat inappropriate for kids yet it is supposed to be for kids… restroom decor is not appropriate… this place can’t decide who they are trying to attract there. Service was fair although they tried Won’t go back
   

   JoJo's ShakeBAR - Scottsdale2025年4月22日に返信済み

   Thank you for your honest feedback—it’s truly appreciated. We’re sorry to hear that the decor and overall vibe didn’t align with your expectations. We aim to create a playful, nostalgic space that’s fun for all ages, but it’s clear we may have missed the mark in your experience. We also understand that the restrooms and certain design choices may not have felt family-friendly, and that’s something we’ll definitely take a closer look at. It’s important to us that every guest—especially families—feels comfortable and welcome. Thank you again for sharing your thoughts. We’re always working to improve, and your input helps guide that process.
   

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5. MW

   MaryW

   ロサンゼルス評価・口コミ (4)

   3.0

   2025年3月17日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 3
   4. 雰囲気 5

   Food was mediocre at best, but shake was AMAZING! Went in for a friend’s bday. Cute place, but help needed in the food dept for sure!
   

   JoJo's ShakeBAR - Scottsdale2025年3月18日に返信済み

   Thank you for your feedback! We're so happy to hear you loved the shake and enjoyed the atmosphere! We’re sorry the food didn’t meet your expectations, but we truly appreciate your thoughts as we strive to improve every aspect of the experience. We hope you’ll give us another chance to wow you with both the food and the shakes next time!
   

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6. OT

   OpenTable ダイナー VIP

   フェニックス・アリゾナ州評価・口コミ (3)

   2.0

   2025年3月16日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 3
   4. 雰囲気 2

   Menus were sticky as was the table we sat at. Bathrooms were not well kept and attention was overdue. Soft pretzel appetizer came cold but thankfully kitchen replaced with a fresh hot one. Entrees were all good and satisfying. It was my birthday which I had indicated on the reservation but staff never made mention of it. Our waitress failed to enter my shake order and forgot about it so I left disappointed as that was my birthday treat. Gratuity was included because we were a party of 6, but I felt like the experience wasn’t deserving.
   

   JoJo's ShakeBAR - Scottsdale2025年3月20日に返信済み

   Hi, Thank you for sharing your feedback with us. We’re truly sorry that your birthday celebration didn’t go as smoothly as it should have. It’s disappointing to hear that the atmosphere and service didn’t meet your expectations, especially when it comes to your shake order and the lack of recognition for your special day. We sincerely apologize for the inconvenience caused by the sticky menus and table, as well as the missed details around your birthday and shake order. Your experience is not reflective of the high standards we strive to maintain, and we’re addressing these issues with our team to ensure they don’t happen again. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance to make it right.
   

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7. OT

   OpenTable ダイナー VIP

   サンディエゴ評価・口コミ (6)

   5.0

   2025年2月28日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Love the vibe, great service and great food! Dom was amazing!
   

   JoJo's ShakeBAR - Scottsdale2025年3月3日に返信済み

   Hi, Thank you so much for your kind words and perfect ratings! We're thrilled to hear that you loved the vibe, service, and food at JoJo's ShakeBAR - Scottsdale. It's always our goal to provide a great dining experience for our guests. We appreciate your support and look forward to welcoming you back soon!
   

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8. K

   Kejuana

   フェニックス・アリゾナ州評価・口コミ (3)

   5.0

   2025年2月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Food was delicious and everyone was friendly and professional.
   

   JoJo's ShakeBAR - Scottsdale2025年2月21日に返信済み

   Thanks for visiting us, Kejuana! We're thrilled to hear that you enjoyed your dining experience at JoJo's ShakeBAR - Scottsdale. It's great to know that our food and staff made your visit memorable. We strive to provide our guests with friendly, professional service and it's always rewarding to hear when we've succeeded. We appreciate your kind words and look forward to serving you again soon! JoJo's ShakeBAR - Scottsdale Management Team
   

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9. j

   jenn

   ハワイ評価・口コミ (3)

   4.0

   2025年2月15日にご来店

   1. 総合評価 4
   2. 料理 3
   3. サービス 5
   4. 雰囲気 5

   Fun place to go. food is mid. Shakes were good. Kids liked it
   

   JoJo's ShakeBAR - Scottsdale2025年2月17日に返信済み

   Thank you for sharing your thoughts! We're glad to hear that you had fun and that the shakes were a hit with the kids. Hope to see you again soon!
   

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10. A

    Alexis

    フェニックス・アリゾナ州評価・口コミ (1)

    1.0

    2025年2月15日にご来店

    1. 総合評価 1
    2. 料理 2
    3. サービス 4
    4. 雰囲気 5

    I did the fond of u experience for Valentine’s Day it was a waste of money I wouldn’t recommend doing that. Maybe for just dining there in general the place would be great but the package just wasn’t worth it. We did go on Valentine’s Day but they were short staffed only 3 servers it seemed. The shakes are huge which was good but the taste wasn’t anything to brag about.
    

    JoJo's ShakeBAR - Scottsdale2025年2月17日に返信済み

    Thank you for sharing your feedback with us. We’re sorry to hear that the Fond of U experience didn’t meet your expectations, especially on such a special day. We truly appreciate your input about the staff and shakes, and we’ll make sure to address the concerns about the package and the quality of the shakes. We understand how important these experiences are, and we want to ensure every guest leaves happy. We hope you’ll give us another chance to provide the great dining experience we strive for!
    

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