JOEY Southcenter

JOEY Southcenter reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Darryl VIP

   Seattle7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   All the service staff were excellent as in past visits. Food tasted good, however my Joey burger meat patties were thinner and smaller than previous times.
   

   JOEY SouthcenterResponded 2 days ago

   Hi Darryl, Thanks for the feedback! We're thrilled to hear that you've enjoyed our service and food at JOEY Southcenter. We regret that our meat patties didn't meet your expectations this time. We take all feedback seriously and will use your comments to improve. We look forward to serving you again soon! Best regards, Grace Cepeda Guest Service Manager
   

   Is this helpful?

2. J

   Julie

   Seattle2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great lunch! Food was awesome and Natalie our server was funny, witty and made the experience even better.
   

   JOEY SouthcenterResponded 2 days ago

   Hi Julie, Thank you so much for the great review! We're truly glad to hear Natalie provided excellent hospitality and that our food hit the mark for you. We look forward to hosting you for another great lunch! Best regards, Grace Cepeda Guest Service Manager
   

   Is this helpful?

3. K

   Kurtis

   Seattle1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good and Ryan did a great job as our waiter. Nice touches to celebrate a birthday, appreciate that very much.
   

   JOEY SouthcenterResponded 2 days ago

   Hi Kurtis, Thank you for the lovely feedback! It was an absolute pleasure to host the birthday festivities and we're glad we got to play a small part in adding to the very special day. Thank you for taking the time to share your experience with us. We can't wait to welcome the three of you back in soon! Best regards, Grace Cepeda Guest Service Manager
   

   Is this helpful?

4. S

   Saurav

   Seattle1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was aulwe professio ans fantastic . Love the ambinece
   

   JOEY SouthcenterResponded 2 days ago

   Hey Saurav, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and ambiance! It's always our goal to provide a great experience for our guests. We look forward to welcoming you back soon! Best, Grace Cepeda Guest Service Manager
   

   Is this helpful?

5. S

   Selena

   Seattle1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice outdoor seating. Lunch was delicious. Our server Natalie was amazing and attentive!
   

   JOEY SouthcenterResponded 2 days ago

   Hi Selena! Thanks for the review! We're thrilled to hear that you enjoyed our outdoor seating, food, and service at JOEY Southcenter. We always strive to provide top-notch experiences for our guests and are delighted to know you received just that. We appreciate your kind words and look forward to serving you again soon! Best regards, Grace Cepeda Guest Service Manager
   

   Is this helpful?

6. J

   Jadine

   Seattle1 review

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Your team was great. They changed our reservation at the last minute to the patio with no problem & just a 5 minute wait to set up the table for our group of 9.
   

   JOEY SouthcenterResponded 2 days ago

   Hi Jadine, Thank you for the kind feedback, it was a pleasure to host you and your group! We appreciate hearing about your experience and are glad to know our hospitality hit the mark for you. Thank you for sharing and we look forward to your next visit! Best regards, Grace Cepeda Guest Service Manager
   

   Is this helpful?

7. M

   Michelle

   Seattle4 reviews

   2.0

   Dined on April 23, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   We were there for a reservation at lunch, were seated for 45 minutes before we flagged down a manager to take our orders. Food was good, service was terrible.
   

   JOEY SouthcenterResponded 5 days ago

   Hi Michelle, Thank you for taking the time to share your feedback and bring this to our attention. I'm incredibly disappointed and truly sorry to hear about the lack of hospitality you received during your visit. Please know this is absolutely not our expectation of service and I will personally be following up with my team to ensure this is not an experience we give to another guest of ours. I'm hoping to connect with you further to make this right with you, please reach out to me at grace.cepeda@joeyrestaurants,com at your earliest convenience. Thank you again, Michelle, I hope to hear from you. Best regards, Grace Cepeda Guest Service Manager
   

   Is this helpful?

8. G

   Gary

   Seattle71 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   First time at Joey Southcenter. Server was great and the food was very good. Rated 4 versus 5 stars because it seemed a bit pricey. Still a good restaurant though.
   

   JOEY SouthcenterResponded on April 20, 2025

   Hi Gary, Thank you for taking the time to share your feedback with us. While I’m glad to hear you enjoyed the food and service I’m disheartened to hear you found our prices to not be in line with the value you received during your visit. Please know we take our guest feedback incredibly seriously and will learn from your experience to better ourselves for your next visit. If you’re open to it, I would the opportunity to connect with you further to invite you back in as a personal guest of mine to oversee that you get the full and true JOEY experience, and that we are able to make this up to you. Please contact me at grace.cepeda@joeyrestaurants,com at your earliest convenience. I hope to hear from you. Best regards, Grace Cepeda Guest Service Manager
   

   Is this helpful?

9. P

   Pera

   Seattle2 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If I could give the service a 6/5, I would! Incredible staff that was NOT overbearing BUT extremely attentive.
   

   JOEY SouthcenterResponded on April 13, 2025

   Hi Pera, Thank you so much for sharing your feedback! We're truly delighted to hear our service hit the mark for you. We truly appreciate your review and can't wait to welcome you back in soon! Grace Cepeda Guest Service Manager
   

   Is this helpful?

10. A

    Angela

    Seattle19 reviews

    5.0

    Dined on April 6, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Last Night I Celebrated My Birthday. At Joey’s and Let Me Say. The Service Was Top Tier. I Had Never Had A Restaurant. Celebrate My Birthday Like that Ever Before.
    

    JOEY SouthcenterResponded on April 13, 2025

    Hi Angela, It was truly a pleasure to host you for your special day! I'm thrilled to know we hit the mark for you and we genuinely appreciate your feedback. Thank you for sharing about your experience and we can't wait to welcome you back again! Best regards, Grace Cepeda Guest Service Manager
    

    Is this helpful?