Joey Burrard

Overall this was the most disappointing dining experience in the past 12 months. We even had to complain to the manager.

Choose earls or cactus club instead :/

Wonderful!

An Excellent way to ring in the New Year!
The food was amazing
The service was excellent!

Service was slow and food wasn’t that great. Mediterranean bowl was horrible

Great for business lunch meetings

2 thumbs up

Apart from all our food coming out at the same time...it was an excellent experience.

I think the restaurant was short staffed so service was slow. But very nice server and food very good.

Great service and good food! The music was a bit loud…..

I like this location normally but last night they must have had Covid staff issues. The bar tender was forced to do double duty and is a terrible waiter. Had to keep going to bar and asking for refills or food. Other tables also complained. Yet whole time some bloody was butterflying around distracting the people actually working and NOT helping. Must be the owners daughter or girlfriend to get away with that when so short staffed.
Too bad could be a regular place to visit as we go out often, may be best to wait till cerb is cancelled entirely and the young go back to work.

Wonderful evening in the lounger having dinner and drinks before going to a concert at the commodore. Great location in Vancouver close to parking and walking distance to all entertainment!

Its was my friends birthday as when i was booking the table i special mentioned that please it u can put candles on tue table with a decorated plate with happy birthday and a choco lava cake but there was nthing like that table was empty
I really felt disappointed

Service was poor, steak was not cooked to desired doneness.

Meal was not as expected very bland, would have expected more from Joeys,

Had to ask where our drinks were as it took along time to receive our second drinks 2 people had finished their meal.

I would only recommend if it improved

To start with we walked out as they had a terrible table in the bar , a booth with no distancing and people everywhere close by. The manager came outside as we were walking away and said he would give us a better table which he did and was great. However our server although she was wearing a mask it kept coming off her nose and she kept leaning in closer to talk right in our face. Probably because it was so noisy but still made us very uncomfortable. There are places that are doing a better job such as the Keg which has been awesome so will go back there instead.

Outstanding service, the girl attending my table was so nice and helpful. The food was delicious, a classic steak with mashed potatoes, they were so tasty

Very good food and pleasant atmosphere. The service was friendly

We eat at this Joey's almost weekly and never have a problem. Unfortunately this visit was not like that. One of the guests ordered the Salmon Bowl but before ordering he asked if the dish was at all spicy. The server said it was not spicy. The Salmon Bowl arrived and both the rice and fish was spicy. We requested plain white rice, which we got, and the guest tried to finish the salmon but it was still too spicy so he did not finish it. This is where things went sideways. The bill arrived and we were charged $4 for the white rice and full price for the Salmon Bowl. We asked, and got, the $4 removed but did not ask for the Salmon Bowl to be taken off the bill. The Salmon Bowl should have been taken off the bill without us having to ask. So surprised at how this was handled. I know Joey's can do better.

Service was very slow. Food arrived Luke warm and missing some of our order.

It was great

Service attentive. Food (sliders and a noodle salad) just average.

Our server Rachel was amazing! She was super sweet, made recommendations and overall made our night!

This Joey's is our go-to restaurant because the food is consistently good and the service is even better. We keep coming back because the overall experience never disappoints. And it helps that they have pretty good happy hour specials.

I had a great dinner. Food was good and service was excellent

Business lunch

Always a great experience the patio is a nice bonus!

Great experience , Excellent food! Our server Scott was so nice ! He provided us with excellent service!

great atmosphere and AMAZING food. we were a little confused who our server was but everyone did a great job

Our server we was great. A little slow in the beginning taking drink order. Food was good, limited menu for kids.

The buffalo wings that I ordered did not come with the blue cheese dressing described on the menu; instead it was a mixture of an Asian infused dressing WITH the blue cheese. It was a terrible combination, not sure if this was an honest accident, but it had an awful taste.
The presentation of the food was nice.
Server was attentive and helpful.

In the bar area there was a group of guys that came in that seemed inebriated, and tried to start a huge fight with another group of men that were dining. It was loud and completely ruined the atmosphere of the area, where people were enjoying themselves.
An employee did ask the disruptive men to leave, and handled things properly and diplomatically. (I know this was not the fault of the restaurant and they could not predict something like this).
A female employee had to handle this situation. I did not see any 'male' managers come over or help with this dispute.

Unfortunately I had a poor experience here due to the staff at this location.

Upon entering, the hostess did not make eye contact with me once and was whispering something and looking down. I had no idea what she was saying. I'm assuming something about my table? She then walked away so I assumed that meant follow her but again had no idea as I could not hear a word she was saying and I was unsure if she even spoke.

At our table we had average service, average food, and above average prices. Everything was okay until after paying the bill, the server came to lecture me about tipping culture and the expectations in Vancouver. Keep in mind I did not pay, so I'm not sure why he was telling me this. He asked if there was a problem with the service and I said no as I didn't feel comfortable bringing up the hostess encounter as I did not want to get anyone in trouble.

He then lectured me about tipping and a tipping pay-out. He shared he is losing out and has to pay out of his pocket for my experience. I explained how I am not from Vancouver. He then continued his lecture, and seemed to be expecting me to tip him which I did not because I did not appreciate the lecture. I found it extremely impolite and unprofessional. I came out to have an enjoyable experience, not be to lectured by my server. I have never experienced anything like this at any other restaurant I have been to. I then felt extremely uncomfortable and left the restaurant immediately. I'm hoping no one else has to experience anything like this.

Tipping culture is bonkers to me and it really seems to be getting worse. We are subsidizing wages and allowing employers to pass the buck onto customers. The system is broken and really needs an overhaul. I find the expectation to support a clearly unfair and broken system that encourages worker exploitation quite ridiculous. Ultimately, I would love everyone to be paid a living wage.

We waited over 30 minutes for wine to arrive. Apparently only their managers could open a bottle of wine at the table and only two managers were on staff. Our server didn’t know what a decanter is. Food arrived and looked beautiful but my steak was well done when I ordered medium rare. I showed the server who agreed that it looked well done. She apologized and took it back but then came back to relay a message from the kitchen that the shed stands by it being medium rare but because it was an end piece the medium rareness was closer to the centre. So they thought it was right for me to eat half my steak well done and the centre piece medium rare. I waited another 40 minutes for them to redo my meal. My partner was well finished with his. Then they forgot my add-on, so after getting my main meal, I had to wait another 10 minutes for my prawn add-on. Fail

Loved the large patio!

Love it every time we go !!

Wonderful place, great food and service, patio experience is well done. Wait staff are friendly and attentive. Phenomenal chicken Cobb salad, great selection of beer and drinks.

Great food, nice ambiance, great staff. Only con, if you are going here for a date or to have some great conversation we found it was difficult to do that over the loud music in the background. Other than that, would definitely come back.

Eat lava cake.

We are from Toronto and are celebrating our honeymoon in Vancouver. On our final night in town, we dined at Joey Burrard and they made our dinner experience very special. Thanks to our waitress and the rest of the team!

Just went for drinks , was fantastic

Price points for beer and alcohol are sub standard. Serve pints already