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Joe's Crab Shack - Des Moines

3.6
3.6
67 Reviews
$30 and under
American
Joe's Crab Shack is an American chain of beach-themed seafood casual dining restaurants. Founded in Houston, Texas, the restaurant now operates locations all across the United States of America. It serves seafood and American cuisine

Make a reservation

2 people

7:00 PM


Booked 2 times today

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Fish, Seafood

  • Hours of operation

    Daily 11:00 am–10:00 pm

  • Phone number

    (515) 226-9966

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

What 67 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on all time ratings
  • 3.6Food
  • 3.9Service
  • 3.5Ambience
  • 3.3Value

NoiseModerate

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  1. HV

    HeidiV

    1 review

    5.0

    1 review

    Dined on August 28, 2022

    overall5food5service5ambience5
    Service was AWESOME! Food was good & delivered to the table quickly! We will be back
  2. AB

    AngieB

    Des Moines

    1 review

    1.0

    1 review

    Dined on August 21, 2022

    overall1food3service1ambience1
    Terrible service. We were there for 2 hours and had to go to the bar more than once to get what we needed.
  3. SB

    SpringB

    Phoenix

    4 reviews

    1.0

    4 reviews

    Dined on August 13, 2022

    overall1food2service1ambience1
    Service was terrible. Waited 20 minutes and then had to go to the front to ask where our waitress/waiter was. Food was average at best. Never was asked about refills. Waited 15 minutes for waiter to come back to get credit card. Best part of experience was ease of obtaining reservation.
  4. SK

    ShariK

    Las Vegas

    1 review

    2.0

    1 review

    Dined on July 18, 2022

    overall2food1service1ambience4
    The restaurant was not all that busy, three to four tables. Our server took 1 hour to take our order. The individuals behind us left without being seen by the waiter. I felt that the food was okay, not something that I’d make a special trip to get again. I expected it to be a bit pricey, but for the quality of food? It seemed very over priced for food that didn’t even taste all that great. My daughter requested some ranch, it didn’t come with the meal. She asked for it again. To this day, no one has seen the ranch. I did like the kids play area, but again, not enough for me to justify a $100 meal. Red lobster gives me as much seafood for less price with better service.
  5. H

    Harley35

    Des Moines

    1 review

    2.0

    1 review

    Dined on May 27, 2022

    overall2food1service4ambience1
    Our waiter was excellent, however the food was bland and not good. Definitely not worth the money spent.
  6. JC

    JoeC

    Des Moines

    1 review

    2.0

    1 review

    Dined on May 22, 2022

    overall2food1service4ambience3
    What happened? Use to love coming here. Now food quality is poor at best.
  7. ST

    SteveT

    Des Moines

    6 reviews

    vip
    2.0

    6 reviews

    Dined on May 17, 2022

    overall2food2service5ambience3
    Basic chain food. Went for the bisque and it was almost average.
  8. AH

    AndyH

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food2service3ambience3
    I get trying to get fresh seafood in Iowa isn't cheap, but I would advise to try other restaurants in the area.
  9. CS

    ChelseaS

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food1service1ambience1
    We didn’t receive our appetizer until after I had already received my main course. My husbands meal wasn’t even brought to our table until I was almost done eating. Our waitress had a mental breakdown and walked out because the kitchen staff had no idea what they were doing.
  10. R

    Robert

    1 review

    1.0

    1 review

    Dined on April 29, 2022

    overall1food1service3ambience2
    My food came out raw in the center and partially frozen
  11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 8, 2022

    overall5food5service5ambience5
    We recently visited for our wedding anniversary. My husband (who doesn’t like seafood) had never been and I had not been for a few years. Our waitress was great, helpful and very friendly. Our food was AMAZING! I had the cedar salmon with clams and my husband ordered a streak. We were both extremely impressed with our meals and will definitely be back again!
  12. SN

    SandraN

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service1ambience1
    Food cold, no silverware because none was washed clams never came soup cold and terrible shrimp sampler surf and turf all cold
  13. RS

    RyanS

    Des Moines

    7 reviews

    5.0

    7 reviews

    Dined on March 18, 2022

    overall5food5service5ambience4
    Traveling. Wasn’t too busy this time.
  14. RP

    RaPS

    Orlando

    1 review

    1.0

    1 review

    Dined on March 12, 2022

    overall1food1service1ambience3
    Lets start by saying that I drove 2 hours to go there. We ordered 3 steam pots and they came without ANY seasoning at all when we ordered with garlic season. Not one of them but ALL of them. As part of the order we added some lobster tails that someone forgot, either the waiter or in the kitchen so they arrived 15 minutes after the food was in the table. We requested to talk to the Manager about it and he came to the table and what he said was totally non-sense. Because we complain, the waiter decided to not to come back to our table, so no more service. We asked for a split check, and guess what, they didn't do it either. The experience was AWFUL. And after all that I got to drive 2 more hours back home. Totally waste of a Saturday.
  15. DO

    DONNAL

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food4service4ambience3
    They had no reservations from Open Table. Somewhere between making Reservations on February 1st and dinner on the 12th the reservation was lost. Was not seated for quite some time.
  16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience5
    Our waitress was Lacey. She is a great waitress and provided outstanding service!!
  17. T

    Truth1

    1 review

    1.0

    1 review

    Dined on January 14, 2022

    overall1food1service1ambience1
    We made reservations showed up and they were closed went there the next night and they were closed and no sign on the door saying they were closed and doors were locked. This was a Friday and Saturday night. I don’t kno if there even open anymore.
  18. GG

    GaryG

    1 review

    5.0

    1 review

    Dined on January 9, 2022

    overall5food1service5ambience5
    Spencer was our server and she is fantastic and courteous. The food was horrible. Fish was rubbery. Shrimp was over cooked and the hamburger was burnt and dry. Part of my meal was missing as well.
  19. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 11, 2021

    overall2food2service2ambience4
    Food was not good
  20. GL

    GregL

    1 review

    1.0

    1 review

    Dined on November 6, 2021

    overall1food1service1ambience1
    7:00 and the place was qrt full. Out of bud, bud light,mich ultra. on a Friday night!Food was bad. Service was the worse we have ever seen. Never will he back
  21. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on October 17, 2021

    overall3food5service1ambience3
    Just wish. We got what we wanted before the food came out. We didn’t get our drinks or side salad till I asked if they were on the way.
  22. OT

    OpenTable Diner

    Des Moines

    2 reviews

    5.0

    2 reviews

    Dined on May 2, 2021

    overall5food5service5ambience5
    We had no wait and great service. The food was very good and plentiful.
  23. RB

    RachelB

    Des Moines

    1 review

    2.0

    1 review

    Dined on March 19, 2021

    overall2food2service3ambience1
    They were out of items. Food wasn’t great, especially for the price. Very loud in the restaurant.
  24. OT

    OpenTable Diner

    Minneapolis

    1 review

    5.0

    1 review

    Dined on March 19, 2021

    overall5food5service5ambience5
    Our waiter was amazing. Food was great!
  25. OT

    OpenTable Diner

    Des Moines

    1 review

    3.0

    1 review

    Dined on February 20, 2021

    overall3food4service4ambience3
    Tables spaced out
  26. RG

    RichardG

    Des Moines

    8 reviews

    3.0

    8 reviews

    Dined on February 15, 2021

    overall3food5service5ambience3
    Valentines dinner, Food great, service great but we had to wear coats in the restaurant while I know it’s bitterly cold outside but my house is warm, so was other retail stores. The food got cold before we could finish it. Should have got it to go. A memorable Valentines Day but not a good memory. We like Joes but we’re very disappointed in the temperature inside.
  27. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on February 14, 2021

    overall1food2service1ambience1
    It was 30 below zero and manager insisted on having the door open to the outside stating it was due to Covid. Everyone was forced to wear coats to dine. Very few staff wearing masks.
  28. JN

    JohnN

    Minneapolis

    1 review

    1.0

    1 review

    Dined on November 8, 2020

    overall1food1service1ambience1
    Food wasn’t good for what you pay for. Service was poor. Restaurant floors were sticky. Won’t be going back.
  29. R

    Ross

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on October 11, 2020

    overall5food5service5ambience5
    Always enjoy the Shack. Great food and prices.
  30. KS

    KelinS

    Des Moines

    1 review

    3.0

    1 review

    Dined on October 3, 2020

    overall3food2service4ambience4
    Just blah. For the price expected more in taste and quantity. Great friendly service though. Way over priced.
  31. MF

    MichaelF

    1 review

    1.0

    1 review

    Dined on September 5, 2020

    overall1food1service4ambience4
    Lobster claw was far, far overcooked. Rubbery, brown and no lobster taste Shrimp were cooked to hard and no shrimp taste
  32. OT

    OpenTable Diner

    Des Moines

    1 review

    5.0

    1 review

    Dined on August 22, 2020

    overall5food5service5ambience3
    We drive over an hour to visit Joe’s Crab and every time is worth the drive.
  33. OT

    OpenTable Diner

    Des Moines

    3 reviews

    5.0

    3 reviews

    Dined on August 14, 2020

    overall5food5service5ambience5
    Back to school shopping day with my daughter
  34. B

    Better

    Omaha

    27 reviews

    4.0

    27 reviews

    Dined on February 24, 2020

    overall4food3service5ambience4
    Shannon and the manager were great! My first time there and the food was ok.
  35. FA

    FANTASTIC

    Minneapolis

    4 reviews

    4.0

    4 reviews

    Dined on February 14, 2020

    overall4food4service4ambience5
    Our experience at Joe's was great. We went there on Valentine's Day and it was busy, but never felt like we were not waited on appropriately. Two of us love seafood and the other two do not, but all four of us enjoyed eating there. It was all served hot and was delicious. Thanks Joe's Crab Shack!!
  36. OT

    OpenTable Diner

    Des Moines

    7 reviews

    4.0

    7 reviews

    Dined on January 5, 2020

    overall4food4service5ambience4
    Food was overpriced for what we got. The crab was great, rest of seafood boil was not. Overcooked
  37. L

    mikeL

    Greensboro

    3 reviews

    4.0

    3 reviews

    Dined on December 15, 2019

    overall4food3service4ambience3
    Service was a little slow at the beginning. Food was marginally hot and in fact the corn on the cob was cold. The crab legs were very small and the meat lacked texture.
  38. AG

    AmyG

    1 review

    1.0

    1 review

    Dined on August 18, 2019

    overall1food1service1ambience2
    We were very disappointed in our visit. We didn't receive our soup / salads before hand. We finally saw our waitress a half an hour later and asked for them. We did receive them just in time for our dinners to come. All of our meals were barely warm. Definitely not HOT as they should be. We didn't see our waitress for another 20 mins so we didn't send our meals back to the kitchen. To top it off, she gave our bill to the table next to us and theirs to us. Luckily she gave the right debit cards to the rightful owners before any transactions were made. We will not be returning to Joe's anytime soon.
  39. TH

    TracyH

    1 review

    2.0

    1 review

    Dined on August 11, 2019

    overall2food2service4ambience2
    Not a very good selection at all on the menu. Did not even have any good t shirts in stock to buy.
  40. J

    Jami

    1 review

    1.0

    1 review

    Dined on August 2, 2019

    overall1food1service2ambience1
    The food was expensive and tasted horrible. I would not recommend this to anyone.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Joe's Crab Shack - Des Moines is rated 3.6 stars by 67 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 2 times today
Google Map for Joe's Crab Shack - Des Moines

130 South Jordan Creek Parkway, West Des Moines, IA 50266

Dining areas

Additional information

  • Neighborhood

    West Des Moines

  • Hours of operation

    Daily 11:00 am–10:00 pm

  • Cuisines

    American, Fish, Seafood

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Private Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cocktails, Full Bar, Happy Hour, Patio/Outdoor Dining

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