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Joe's Crab Shack - Des Moines

3.4
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34 Reviews
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$30 and under
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American
Joe's Crab Shack is an American chain of beach-themed seafood casual dining restaurants. Founded in Houston, Texas, the restaurant now operates locations all across the United States of America. It serves seafood and American cuisine

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 34 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.2
food
4.1
service
3.1
ambience
2.9
value
Noise · Moderate
50% of people would recommend it to a friend
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B
vipBetter
Omaha
26 reviews
Dined on February 23, 2020
Overall4food3service5ambience4

Shannon and the manager were great! My first time there and the food was ok.

FA
FANTASTIC
Minneapolis
4 reviews
Dined on February 14, 2020
Overall4food4service4ambience5

Our experience at Joe's was great. We went there on Valentine's Day and it was busy, but never felt like we were not waited on appropriately. Two of us love seafood and the other two do not, but all four of us enjoyed eating there. It was all served hot and was delicious. Thanks Joe's Crab Shack!!

OT
OpenTable Diner
Des Moines
1 review
Dined on January 4, 2020
Overall4food4service5ambience4

Food was overpriced for what we got. The crab was great, rest of seafood boil was not. Overcooked

L
mikeL
Greensboro
2 reviews
Dined on December 14, 2019
Overall4food3service4ambience3

Service was a little slow at the beginning. Food was marginally hot and in fact the corn on the cob was cold. The crab legs were very small and the meat lacked texture.

AG
AmyG
1 review
Dined on August 17, 2019
Overall1food1service1ambience2

We were very disappointed in our visit. We didn't receive our soup / salads before hand. We finally saw our waitress a half an hour later and asked for them. We did receive them just in time for our dinners to come. All of our meals were barely warm. Definitely not HOT as they should be. We didn't see our waitress for another 20 mins so we didn't send our meals back to the kitchen. To top it off, she gave our bill to the table next to us and theirs to us. Luckily she gave the right debit cards to the rightful owners before any transactions were made. We will not be returning to Joe's anytime soon.

TH
TracyH
1 review
Dined on August 10, 2019
Overall2food2service4ambience2

Not a very good selection at all on the menu. Did not even have any good t shirts in stock to buy.

J
Jami
1 review
Dined on August 2, 2019
Overall1food1service2ambience1

The food was expensive and tasted horrible. I would not recommend this to anyone.

DM
DaniellM
1 review
Dined on July 26, 2019
Overall4food5service3ambience3

Good food and atmosphere. Coconut shrimpnwas delicious.

l
leikynt
1 review
Dined on July 17, 2019
Overall5food5service5ambience5

I don’t eat seafood myself, but we came in to celebrate my sons 11th birthday! He picked Joes for dinner! Food was great, hot and fresh! Our server was very friendly, also! Tessee, was her name. I probably spelled that wrong-but she was awesome!!

TG
TimG
St. Louis
1 review
Dined on July 6, 2019
Overall3food3service2ambience3

The food was very good however a bit over priced. Service was great to start with as the manager said they would comp us a free dessert since my free appetizer coupon hadn’t been emailed to me yet. Food came out quickly and tasted great except the lobster tails were a bit over cooked and dry. The fire grilled seasoning on the crabs was awesome. As it started to get busy our waitress was nowhere to be found and when we ordered our dessert it took over 45 minutes to receive it. Even though things started great it’s the bad service and the end of the meal is what will keep people from coming back. I would probably give them another chance but will dine at a time when it’s not going to be too busy.

AC
AshleyC
1 review
Dined on June 1, 2019
Overall5food4service5ambience5

We had a wonderful patio dinner. It was a great atmosphere. The service was prompt and the food was good. Will be back and bring the kids to play on the patio playground!

MH
MelissaH
1 review
Dined on May 18, 2019
Overall5food5service4ambience2

Good food, our service was not outstanding, but it was decent.

DR
DanielleR
1 review
Dined on May 11, 2019
Overall5food5service5ambience5

A must try place. Fun atmosphere! Great food! A little loud when you have little ones. However, a great time!

MN
MichaelN
1 review
Dined on May 10, 2019
Overall5food5service5ambience5

We had a great time at Joes Crab Shack. 100% would totally be back again.

AJ
AshleyJ
1 review
Dined on May 8, 2019
Overall1food1service1ambience2

Waitress was awful. Food, not good. My coconut shrimp was mushy. Just overall poor food and service

TT
TonikaT
1 review
Dined on April 8, 2019
Overall1food3service1ambience1

I waited 20 minutes before a server even came to the table

SB
ShannonB
1 review
Dined on April 6, 2019
Overall5food5service5ambience5

Our waitress was outstanding, thank you Joes for a great evening!

F
Flora
1 review
Dined on March 16, 2019
Overall5food5service5ambience5

We had a great experience and the entree introduction was great!

B
Bobm
Des Moines
6 reviews
Dined on March 2, 2019
Overall1food1service1ambience1

Not good. Food was too hot or too cold on the same plate.

DM
DevinM
1 review
Dined on November 17, 2018
Overall3food3service3ambience3

My overall experience was really good! I was however, really disappointed in the portion sizes. Spent nearly $75 for two people and were no where near satisfied

OK
vipOKICU812
Atlanta
61 reviews
Dined on August 6, 2018
Overall5food5service5ambience5

Received great service. Sat outside on the deck, much quieter and pleasant. Crabs were great and cooked properly.

OT
OpenTable Diner
Des Moines
1 review
Dined on July 21, 2018
Overall5food5service5ambience5

Excellent service and great time on the pstio

MM
vipMaryM
Birmingham
7 reviews
Dined on July 19, 2018
Overall2food2service3ambience3

Not worth the hype. Definitely not the place to buy seafood.

l
viplovetheatre
New England
4 reviews
Dined on July 14, 2018
Overall1food2service1ambience2

The waitress was clearly too busy for us. She ignored my very specific requests due to allergies and brought a salad with tomatoes in it anyway. She brought the wrong dessert for my daughter (the more expensive one too) and argued with us that she brought the right one. She never corrected the overcharge for the dessert difference. She never came back to check on us during our meal and it took us more than 45 minutes to get her attention to order the dessert in the first place.

OT
OpenTable Diner
Des Moines
1 review
Dined on July 13, 2018
Overall5food5service5ambience5

Amazing meal and fantastic service!

SF
SamF
1 review
Dined on July 13, 2018
Overall5food5service5ambience5

Our waitress was incredible. Friendly and properly attentive. It was his birthday and we were not disappointed.

I'd love to visit again relatively soon.

P
vipPhil
Jacksonville
30 reviews
Dined on July 5, 2018
Overall4food4service3ambience4

We took the family for an evening meal and the restaurant met our expectations. We chose this restaurant so we could sit outside next to the pond at Jordan Creek and let our two small grand children use the outdoor playground which adjoins the dining area. That part of the evening worked perfectly and everyone enjoyed their entree.
The only negative was very slow service from the kitchen. It took 40 minutes from the time we ordered until the food came and our waitress never apologized for the slow service. It was good that the small children could use the playground because that is too long for them to wait in a restaurant.

OT
OpenTable Diner
1 review
Dined on June 15, 2018
Overall5food5service5ambience5

Great we will be going back loved Joe Classic my favorite

KB
KaraB
Des Moines
3 reviews
Dined on April 1, 2018
Overall2food3service2ambience1

It was freezing cold in there and smelled like sewage! Our waitress was very distracted and it wasn't busy at all. Food was ok, but nothing spectacular. We were charged almost $5 for tiny chocolate shakes (kids size). Based on this experience we will stick with locally owned and operated seafood joints.

JA
JeremyA
1 review
Dined on February 16, 2018
Overall3food3service1ambience3

The food was good but the service was horrible and it wasn't even busy yet. I feel this visit was not representative of the restaurant as a whole. This is one of our favorite restaurants and we've always had good service up until this point.

OT
OpenTable Diner
Des Moines
1 review
Dined on January 20, 2018
Overall5food5service5ambience5

Everything was perfect. Not a bad bite by anyone and the service was great!

OT
OpenTable Diner
Des Moines
1 review
Dined on December 2, 2017
Overall4food3service1ambience3

First time, pretty good. My boys loved it and can’t wait to be back. We are from out of town so don’t have a Joe’s nearby and was excited to go tonight.

MC
MomicaC
San Francisco
1 review
Dined on November 18, 2017
Overall4food4service5ambience2

The waitress was delightful. So kind, polite, and Johnny on the spot with drinks. Joe’s itself was freezing though. (One waitress was wearing her coat). Turn up the heat just a tad and people might be able to enjoy themselves more without freezing.

AC
AnthonyC
Minneapolis
3 reviews
Dined on November 4, 2017
Overall3food2service4ambience3

Almost everything was fried. Wasn't very good either. Fish and chips were below average and the crab cakes were mushy and greasy. The plank salmon was nice.

FAQs

Joe's Crab Shack - Des Moines does offer delivery in partnership with Uber Eats.

Joe's Crab Shack - Des Moines is rated 3.4 stars by 34 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.