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Joe's Crab Shack - Des Moines
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Shannon and the manager were great! My first time there and the food was ok.
Our experience at Joe's was great. We went there on Valentine's Day and it was busy, but never felt like we were not waited on appropriately. Two of us love seafood and the other two do not, but all four of us enjoyed eating there. It was all served hot and was delicious. Thanks Joe's Crab Shack!!
Food was overpriced for what we got. The crab was great, rest of seafood boil was not. Overcooked
Service was a little slow at the beginning. Food was marginally hot and in fact the corn on the cob was cold. The crab legs were very small and the meat lacked texture.
We were very disappointed in our visit. We didn't receive our soup / salads before hand. We finally saw our waitress a half an hour later and asked for them. We did receive them just in time for our dinners to come. All of our meals were barely warm. Definitely not HOT as they should be. We didn't see our waitress for another 20 mins so we didn't send our meals back to the kitchen. To top it off, she gave our bill to the table next to us and theirs to us. Luckily she gave the right debit cards to the rightful owners before any transactions were made. We will not be returning to Joe's anytime soon.
Not a very good selection at all on the menu. Did not even have any good t shirts in stock to buy.
The food was expensive and tasted horrible. I would not recommend this to anyone.
Good food and atmosphere. Coconut shrimpnwas delicious.
I don’t eat seafood myself, but we came in to celebrate my sons 11th birthday! He picked Joes for dinner! Food was great, hot and fresh! Our server was very friendly, also! Tessee, was her name. I probably spelled that wrong-but she was awesome!!
The food was very good however a bit over priced. Service was great to start with as the manager said they would comp us a free dessert since my free appetizer coupon hadn’t been emailed to me yet. Food came out quickly and tasted great except the lobster tails were a bit over cooked and dry. The fire grilled seasoning on the crabs was awesome. As it started to get busy our waitress was nowhere to be found and when we ordered our dessert it took over 45 minutes to receive it. Even though things started great it’s the bad service and the end of the meal is what will keep people from coming back. I would probably give them another chance but will dine at a time when it’s not going to be too busy.
We had a wonderful patio dinner. It was a great atmosphere. The service was prompt and the food was good. Will be back and bring the kids to play on the patio playground!
Good food, our service was not outstanding, but it was decent.
A must try place. Fun atmosphere! Great food! A little loud when you have little ones. However, a great time!
We had a great time at Joes Crab Shack. 100% would totally be back again.
Waitress was awful. Food, not good. My coconut shrimp was mushy. Just overall poor food and service
I waited 20 minutes before a server even came to the table
Our waitress was outstanding, thank you Joes for a great evening!
We had a great experience and the entree introduction was great!
Not good. Food was too hot or too cold on the same plate.
My overall experience was really good! I was however, really disappointed in the portion sizes. Spent nearly $75 for two people and were no where near satisfied
Received great service. Sat outside on the deck, much quieter and pleasant. Crabs were great and cooked properly.
Excellent service and great time on the pstio
Not worth the hype. Definitely not the place to buy seafood.
The waitress was clearly too busy for us. She ignored my very specific requests due to allergies and brought a salad with tomatoes in it anyway. She brought the wrong dessert for my daughter (the more expensive one too) and argued with us that she brought the right one. She never corrected the overcharge for the dessert difference. She never came back to check on us during our meal and it took us more than 45 minutes to get her attention to order the dessert in the first place.
Amazing meal and fantastic service!
Our waitress was incredible. Friendly and properly attentive. It was his birthday and we were not disappointed.
I'd love to visit again relatively soon.
We took the family for an evening meal and the restaurant met our expectations. We chose this restaurant so we could sit outside next to the pond at Jordan Creek and let our two small grand children use the outdoor playground which adjoins the dining area. That part of the evening worked perfectly and everyone enjoyed their entree.
The only negative was very slow service from the kitchen. It took 40 minutes from the time we ordered until the food came and our waitress never apologized for the slow service. It was good that the small children could use the playground because that is too long for them to wait in a restaurant.
Great we will be going back loved Joe Classic my favorite
It was freezing cold in there and smelled like sewage! Our waitress was very distracted and it wasn't busy at all. Food was ok, but nothing spectacular. We were charged almost $5 for tiny chocolate shakes (kids size). Based on this experience we will stick with locally owned and operated seafood joints.
The food was good but the service was horrible and it wasn't even busy yet. I feel this visit was not representative of the restaurant as a whole. This is one of our favorite restaurants and we've always had good service up until this point.
Everything was perfect. Not a bad bite by anyone and the service was great!
First time, pretty good. My boys loved it and can’t wait to be back. We are from out of town so don’t have a Joe’s nearby and was excited to go tonight.
The waitress was delightful. So kind, polite, and Johnny on the spot with drinks. Joe’s itself was freezing though. (One waitress was wearing her coat). Turn up the heat just a tad and people might be able to enjoy themselves more without freezing.
Almost everything was fried. Wasn't very good either. Fish and chips were below average and the crab cakes were mushy and greasy. The plank salmon was nice.
Joe's Crab Shack - Des Moines does offer delivery in partnership with Uber Eats.
Joe's Crab Shack - Des Moines is rated 3.4 stars by 34 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.