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Joe's Crab Shack - Colorado Springs

4.2
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58 Reviews
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$30 and under
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American
Joe's Crab Shack is an American chain of beach-themed seafood casual dining restaurants. Founded in Houston, Texas, the restaurant now operates locations all across the United States of America. It serves seafood and American cuisine

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 58 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.4
service
4.2
ambience
4.0
value
Noise · Moderate
80% of people would recommend it to a friend
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KL
KatLynn
1 review
Dined on September 15, 2020
Overall5food5service5ambience5

The crab cake sandwich is making me want to fo back again today for lunch! I was seriously surprised by it! As an east coast gal, raised outside of Philly, that is how a crab cake should taste. But that sauce just takes it to a whole other level!

NR
NateR
1 review
Dined on September 6, 2020
Overall5food5service5ambience3

Service and food was amazing!!! They definitely need to remodel, the outside and inside is outdated compared to other Joes Crab Shacks that we have been to.

OT
OpenTable Diner
Denver
1 review
Dined on July 23, 2020
Overall5food5service5ambience5

Nicole was our server and she was ridiculously nice ! Loved her

VV
VeneV
1 review
Dined on July 11, 2020
Overall5food5service5ambience5

Good shrimp mac & cheese. Booking with open table made reservation easier.

RD
vipRayD
Denver
41 reviews
Dined on July 11, 2020
Overall3food3service1ambience3

The service we received throughout the dinner was not that great had to ask for a lot of things and had to ask others to get our waitress. The snow crab legs were very salty and not fresh tasting. The corn on the cob was overcooked.

C
vipChris
Denver
14 reviews
Dined on June 28, 2020
Overall5food5service5ambience5

Great! My pregnant wife was craving crab, so what better place than Joe's Crab Shack!? It was a bit pricey vs what we got, but everything was delicious.

Highly recommend to go at least once!

DW
DawnW
1 review
Dined on February 28, 2020
Overall2food1service3ambience2

I haven't eaten at Joe's in years, so we thought we would stop in. They have really gone down hill since the last time. We used to love this place. I had the dirty rice which was so-so, the hush-puppies were fairly bland but at least they weren't overcooked. The crab cakes were the worst, they tasted like mushy tune patties and were not very warm. My husband got a burger with a skewer of shrimp added. The shrimp never came, apparently the order was never put in for them. The waiter was great and very apologetic. We will not come back to Joe's the food just isn't worth it any more.

OT
OpenTable Diner
San Francisco
7 reviews
Dined on February 14, 2020
Overall3food3service5ambience4

The place was an absolute madhouse. The staff in the kitchen were overwhelmed. I we both ordered the shrimp sampler. My grilled shrimp and my bacon wrapped shrimp were both somehow burnt and cold when they arrived. My wife's was fine but both of our shrimp scampi, which more resembled soup than scampi were cold and undercooked. We had never tried crab legs before so we ordered a coaster to split. It arrived cold and missing a leg. Our dessert was key lime pie and it was good. Our server was great and took the time to teach us how to eat the crab. Sadly in Colorado there aren't many decent seafood places and this is another we won't be back to.

C
Cheshire
Denver
6 reviews
Dined on January 17, 2020
Overall2food2service2ambience3

All in all it was a subpar experience. Food was not great at all. Server was slow getting refills and just disappeared for long periods. It was super slow as well so not sure why it was so hard getting anything.

R
vipRapptor
Los Angeles
18 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Always a fun time.

JL
JimL
1 review
Dined on December 24, 2019
Overall4food3service5ambience3

Food was good and service was great. Good place to go as a family.

HH
vipHillHouse
Chicago
66 reviews
Dined on December 1, 2019
Overall2food3service2ambience3

It took 15 minutes to receive our beverages and then the waitress commented on how stinky my husband's bourbon was. Really? Crab was tough. If you can't get fresh crab and cook it well at Joe's Crab Shack, what are they good at?

MM
MonicaM
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Great service. Great food. Highly recommended. I had never been before but I’ll definitely be back!

SB
SteveBonnieT
1 review
Dined on September 7, 2019
Overall2food2service3ambience2

Used open table so that we could ensure a nice dinner for our 20th anniversary and even noted that it was an anniversary dinner. We ended up being sat right next to the kitchen opening and servers station. The hostess never even looked up our reservation. The food was less than we have come to expect from this restaurant. Overall a huge anniversary let down.

V
Villalobos
1 review
Dined on September 1, 2019
Overall5food5service5ambience5

Our server was amazing especially for the 13 people we had she was attentive and quick!! 👍🏽👍🏽

LD
LeeD
1 review
Dined on August 27, 2019
Overall4food4service5ambience5

Quickly seated and got comfortable. Not very crowded at 5pm,which was fine with us. Waitress was very nice and helpful. Got our food fairly quickly and it was hot. Food was very good and we enjoyed our dinner. Will eat here again.

GB
vipGarciaB
Denver
8 reviews
Dined on August 17, 2019
Overall3food3service3ambience3

A good casual place to have seafood. The decor is stuck in the 1990's, true of the entire chain. It would be a good a idea for them to revisit, re-imagine, and update their decor/ambiance concept.

OT
OpenTable Diner
Denver
1 review
Dined on August 17, 2019
Overall4food5service4ambience4

Great family time at Joes

JG
JamesG
1 review
Dined on August 10, 2019
Overall5food5service5ambience5

Really enjoyed the food, being from the East coast I really missed seafood, Joe's helped fill that void.

s
vipsengt
Las Vegas
25 reviews
Dined on August 9, 2019
Overall2food2service2ambience1

This was not a very good experience by any standard. From the cold, stale appetizer to the quality of the products. I was extremely disappointed in the restaurant. We had to painfully watch the waitresses dance to a few songs that they were not into. They did not appear excited nor enthusiastic about doing the routines.

OT
OpenTable Diner
Denver
1 review
Dined on July 15, 2019
Overall1food2service2ambience3

The stuffed mushrooms appetizer was cold and not cooked. I was told by the manager that my Open Table reservation was cancelled and yet I received reminders about my reservation. Definitely won’t be going back.

DD
vipDawnD
Los Angeles
11 reviews
Dined on July 13, 2019
Overall5food5service5ambience5

Food was great. Service was wonderful and they made my granddaughter feel so special in her birthday!!

OT
OpenTable Diner
Las Vegas
3 reviews
Dined on July 12, 2019
Overall3food3service4ambience2

Only half full at dinner... loud, food just ok, and price too high for what you’re getting. Seems like Joe’s is going downhill in Colorado Springs, this will not return.

DS
DavidS
1 review
Dined on June 28, 2019
Overall4food5service4ambience3

Food was great, the price was as expected. Our server was average. The only negative would be the booth we were seated at was in need of serious repair/replacement. The manager stopped at our table and we informed her.

PW
vipPowerWu
Denver
7 reviews
Dined on June 16, 2019
Overall5food5service5ambience4

Great time with my family. Fun environment with great food.

Joe's Crab Shack - Colorado Springs
Responded on June 22, 2019

PowerWu Thank you for the great review! We hope to see you again soon!

Report
ED
EmilyD
1 review
Dined on June 12, 2019
Overall5food5service5ambience5

It was late, but they still let us concede in and celebrate an early father's day with my man❤we will be coming back!

Joe's Crab Shack - Colorado Springs
Responded on June 22, 2019

EmilyD Thank you for spending your Father's Day celebration with us. See you again soon!

Report
OT
OpenTable Diner
1 review
Dined on April 24, 2019
Overall5food5service5ambience4

My bday dinner was awesome

Joe's Crab Shack - Colorado Springs
Responded on June 22, 2019

Thank you for the 5 star Review! An awesome dinner for an awesome person!

Report
P
Porox1
1 review
Dined on March 22, 2019
Overall1food1service3ambience1

My wife's crab cake tasted like nothing but pepper and a lot of it. My shrimp was barely cooked and very bland. The bacon wrapped shrimp were burnt and tasted like nothing but charcoal. We ordered the 11.99 add on crab legs. My wife's cluster had 3 small legs and no claw. My cluster had 1 small leg and 1 claw. Neither of them were cooked properly to allow for cracking of the shells. My beer was flat and the selection of beers was abyssmal. The manager took 30 dollars off after we complained and the bill was still 70 dollars.

Joe's Crab Shack - Colorado Springs
Responded on June 23, 2019

Thank you for taking the time to let us know about your experience. We apologize for not meeting your expectations on this visit. Please give us the chance to make it right, you can email us at 10680@krgops.co m.

Report
GH
GjarrettH
1 review
Dined on March 17, 2019
Overall2food1service5ambience4

Food was cold and bland long hair was found in my wife's food. My waitress was very friendly thoe

Joe's Crab Shack - Colorado Springs
Responded on June 23, 2019

GjarrettH Thank you for letting us know about your visit. It is never our intention to serve sub par food. Glad your service was great! Come back in and try our NEW PIRATE'S PLATTER. You won't be disappointed.

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LK
LeaK
1 review
Dined on March 17, 2019
Overall5food1service5ambience5

So I'm not entirely sure what happened, but we went here for my daughter's bday. This was the first time we've ever been to Joe's. We waited almost an hour and a half for our food and when it did come out, two people at our table didn't get their food and had to wait about 10-15 more minutes (one of which was a very hungry kiddo). By time the food reach the table, everyone's food was cold, except for the two who had to wait longer for food. I'm not talking luke warm, literally cold. The manager did come out and apologize and also gave us a discount off of our bills, which was very courteous. I also want to say the waitress was very kind and had my daughter do the funniest thing for her bday. Although the service was great, I'm not sure we will try it out again.

H
Honest
1 review
Dined on March 16, 2019
Overall2food2service4ambience2

We had to keep sending our food back because it was cold.

Joe's Crab Shack - Colorado Springs
Responded on June 22, 2019

Honest Thank you for taking the time to give us review. We are sorry that your dinner was not up to par. Give us another shot and you wont be disappointed!

Report
LA
LACEYC
1 review
Dined on March 15, 2019
Overall1food1service1ambience1

My first time there and it was horrible, my food was cold my food wasn’t cooked all the way, music was so loud you could not hear anyone talking at the same table. I was very disappointed. The only part that was good was our appitizer. No one even came to give us refills, asked to talk to a manager and manager never even came over.

Joe's Crab Shack - Colorado Springs
Responded on June 22, 2019

LaceyC We are so sorry we didn't meet your expectations on your first visit here. Please give us the opportunity to make it right by contacting us at 10680@krgops.co m. Thank you

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OT
OpenTable Diner
1 review
Dined on February 24, 2019
Overall5food5service5ambience5

Loved it.... the food was amazing. And our waitress was right on top of it. 👍🏼

Joe's Crab Shack - Colorado Springs
Responded on June 22, 2019

Thank you for the awesome review! We think you're great too!

Report
OT
OpenTable Diner
Denver
1 review
Dined on February 14, 2019
Overall5food5service5ambience5

Camielle was amazing! The manager was super friendly. The food was amazing!

Joe's Crab Shack - Colorado Springs
Responded on June 22, 2019

Thank you for the feedback! We will pass on the compliment to Camielle!

Report
PS
PatS
1 review
Dined on January 21, 2019
Overall5food5service5ambience5

Great service and food. Not many of these remain open so I’m happy this one still exists.

Joe's Crab Shack - Colorado Springs
Responded on June 23, 2019

PatS Thank you for the awesome review! Next time you are in, try our NEW ArrrTICHOKE DIP!

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JH
JoshuaH
1 review
Dined on December 24, 2018
Overall5food5service5ambience5

It was a nice, casual experience. Food was up to par and very delicious. Their crab is kinda pricey. What I pay there for crab I can get twice as much as that at Walmart without compromising taste. Other than that, I love it. Been 3 times I would definitely come back

Joe's Crab Shack - Colorado Springs
Responded on June 23, 2019

JoshuaH Thank you for the review! We will have seasonal COLOSSAL CRAB in soon, come give it a try!

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MS
MelindaS
1 review
Dined on December 18, 2018
Overall3food3service2ambience3

Got one of the steam pots with Alaskan King, Dungeness and Snow crab. The Snow crab was overcooked. When they asked how the food was, and I told them, they fixed me some new Snow crab, but it wasn't any better. The waitress was not very attentive and disappeared for long periods of time.

DW
DorothyW
1 review
Dined on December 16, 2018
Overall1food1service1ambience3

Worst experience and food I have had at a Joe's Crab Shack!! I would never go back to this location.

OT
OpenTable Diner
1 review
Dined on December 1, 2018
Overall1food1service1ambience1

Waited what felt like10 min for a greeting. They had no reservation for party. Food was just okay.

Joe's Crab Shack - Colorado Springs
Responded on June 22, 2019

We are so sorry for not meeting your expectations during your visit. Your feedback has been shared with the team, and we hope you will give us another try.

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DS
DennisS
San Francisco
1 review
Dined on September 15, 2018
Overall2food1service5ambience5

Service was great she was very nice however the food quality needs to be addressed cool atmosphere though sadly wouldn’t want to return do to the food

FAQs

Joe's Crab Shack - Colorado Springs does offer delivery in partnership with Uber Eats. Joe's Crab Shack - Colorado Springs also offers takeout which you can order by calling the restaurant at (719) 380-7620.

Joe's Crab Shack - Colorado Springs is rated 4.2 stars by 58 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.