Joe's Crab Shack - Colorado Springs
All in all it was a subpar experience. Food was not great at all. Server was slow getting refills and just disappeared for long periods. It was super slow as well so not sure why it was so hard getting anything.
Always a fun time.
Food was good and service was great. Good place to go as a family.
Great service. Great food. Highly recommended. I had never been before but I’ll definitely be back!
Used open table so that we could ensure a nice dinner for our 20th anniversary and even noted that it was an anniversary dinner. We ended up being sat right next to the kitchen opening and servers station. The hostess never even looked up our reservation. The food was less than we have come to expect from this restaurant. Overall a huge anniversary let down.
Our server was amazing especially for the 13 people we had she was attentive and quick!! 👍🏽👍🏽
Quickly seated and got comfortable. Not very crowded at 5pm,which was fine with us. Waitress was very nice and helpful. Got our food fairly quickly and it was hot. Food was very good and we enjoyed our dinner. Will eat here again.
A good casual place to have seafood. The decor is stuck in the 1990's, true of the entire chain. It would be a good a idea for them to revisit, re-imagine, and update their decor/ambiance concept.
Great family time at Joes
Really enjoyed the food, being from the East coast I really missed seafood, Joe's helped fill that void.
This was not a very good experience by any standard. From the cold, stale appetizer to the quality of the products. I was extremely disappointed in the restaurant. We had to painfully watch the waitresses dance to a few songs that they were not into. They did not appear excited nor enthusiastic about doing the routines.
The stuffed mushrooms appetizer was cold and not cooked. I was told by the manager that my Open Table reservation was cancelled and yet I received reminders about my reservation. Definitely won’t be going back.
Food was great. Service was wonderful and they made my granddaughter feel so special in her birthday!!
Only half full at dinner... loud, food just ok, and price too high for what you’re getting. Seems like Joe’s is going downhill in Colorado Springs, this will not return.
Food was great, the price was as expected. Our server was average. The only negative would be the booth we were seated at was in need of serious repair/replacement. The manager stopped at our table and we informed her.
Great time with my family. Fun environment with great food.
PowerWu Thank you for the great review! We hope to see you again soon!
It was late, but they still let us concede in and celebrate an early father's day with my man❤we will be coming back!
EmilyD Thank you for spending your Father's Day celebration with us. See you again soon!
My bday dinner was awesome
Thank you for the 5 star Review! An awesome dinner for an awesome person!
My wife's crab cake tasted like nothing but pepper and a lot of it. My shrimp was barely cooked and very bland. The bacon wrapped shrimp were burnt and tasted like nothing but charcoal. We ordered the 11.99 add on crab legs. My wife's cluster had 3 small legs and no claw. My cluster had 1 small leg and 1 claw. Neither of them were cooked properly to allow for cracking of the shells. My beer was flat and the selection of beers was abyssmal. The manager took 30 dollars off after we complained and the bill was still 70 dollars.
Thank you for taking the time to let us know about your experience. We apologize for not meeting your expectations on this visit. Please give us the chance to make it right, you can email us at email@example.com m.
Food was cold and bland long hair was found in my wife's food. My waitress was very friendly thoe
GjarrettH Thank you for letting us know about your visit. It is never our intention to serve sub par food. Glad your service was great! Come back in and try our NEW PIRATE'S PLATTER. You won't be disappointed.
So I'm not entirely sure what happened, but we went here for my daughter's bday. This was the first time we've ever been to Joe's. We waited almost an hour and a half for our food and when it did come out, two people at our table didn't get their food and had to wait about 10-15 more minutes (one of which was a very hungry kiddo). By time the food reach the table, everyone's food was cold, except for the two who had to wait longer for food. I'm not talking luke warm, literally cold. The manager did come out and apologize and also gave us a discount off of our bills, which was very courteous. I also want to say the waitress was very kind and had my daughter do the funniest thing for her bday. Although the service was great, I'm not sure we will try it out again.
We had to keep sending our food back because it was cold.
Honest Thank you for taking the time to give us review. We are sorry that your dinner was not up to par. Give us another shot and you wont be disappointed!
My first time there and it was horrible, my food was cold my food wasn’t cooked all the way, music was so loud you could not hear anyone talking at the same table. I was very disappointed. The only part that was good was our appitizer. No one even came to give us refills, asked to talk to a manager and manager never even came over.
LaceyC We are so sorry we didn't meet your expectations on your first visit here. Please give us the opportunity to make it right by contacting us at firstname.lastname@example.org m. Thank you
Loved it.... the food was amazing. And our waitress was right on top of it. 👍🏼
Thank you for the awesome review! We think you're great too!
Camielle was amazing! The manager was super friendly. The food was amazing!
Thank you for the feedback! We will pass on the compliment to Camielle!
Great service and food. Not many of these remain open so I’m happy this one still exists.
PatS Thank you for the awesome review! Next time you are in, try our NEW ArrrTICHOKE DIP!
It was a nice, casual experience. Food was up to par and very delicious. Their crab is kinda pricey. What I pay there for crab I can get twice as much as that at Walmart without compromising taste. Other than that, I love it. Been 3 times I would definitely come back
JoshuaH Thank you for the review! We will have seasonal COLOSSAL CRAB in soon, come give it a try!
Got one of the steam pots with Alaskan King, Dungeness and Snow crab. The Snow crab was overcooked. When they asked how the food was, and I told them, they fixed me some new Snow crab, but it wasn't any better. The waitress was not very attentive and disappeared for long periods of time.
Worst experience and food I have had at a Joe's Crab Shack!! I would never go back to this location.
Waited what felt like10 min for a greeting. They had no reservation for party. Food was just okay.
We are so sorry for not meeting your expectations during your visit. Your feedback has been shared with the team, and we hope you will give us another try.
Service was great she was very nice however the food quality needs to be addressed cool atmosphere though sadly wouldn’t want to return do to the food
The food was very good. Would go again. The waiter was nice.
The service was amazing! Our server was always checking on us to make sure that we are OK. Our drinks were always full. The food was amazing and was cooked perfectly. Love coming here for my crabcakes.
Server was friendly, but very slow and not attentive. Food was overcooked and over seasoned. And it was freezing cold in there.
Fun night with my grandson. Good service and a fine bucket of crab.
Hair on lemon in water glass, dirty fork, no fries came with east Coast platter just three burnt fries on plate, manager too busy to come talk to us
I'll put the best up front: The service we received was awesome. Our waiter and all the personnel were great to us. Everyone was nice and very communicative. Now, the food was hit or miss. The peel and eat shrimp was great. The crab legs were questionable. Some of the legs looked very small and as if they had been frozen for an extended period of time. The king crab legs were honestly about the same size as the snow crab, and we got the same amount of bunches. This tells me they do not really go off of weight, but rather a number of bunches. I ordered an extra side of king crab legs, and they were so thin I was really disappointed. If this place was a discount restaurant that's one thing, but the prices are very high for what you get. Steamed seafood is relatively cheap, and the flavoring was non-existent. I wanted to try several different flavors in their steam buckets, but they all tasted the same to me - bland. We ended up spending about $200 for the 3 of us, and I was still very hungry after the meal was over. We went to the grocery store and bought some stuff to make sandwiches later. Not at all how I expect to feel after eating $70 worth of seafood by myself. The only reason I liked this place was the service and the ambiance. If you want steamed crab legs and shrimp, I suggest going to a good buffet instead where you can get a better value with the same flavor.
Went with a group of people after a work meeting on a Wednesday night. The restaurant was quiet which i have no problem with at all. Ordered some drinks and dinner. The service was great and the servers made the experience fun for us all. The food was very good. Id go back again.
This is not Joe’s in CA or FL! Bad food. Bad service. Wore out building. Dirty bathrooms.