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Dine at JL Caspers at Roar - JL Casper's, Winston-Salem, NC

JL Casper's

3.8
3.8
69 Reviews
$31 to $50
Speakeasy
A Prohibition restaurant located on the Second floor of ROAR at 633 N.Liberty Street.
Join us for a wonderful dining experience. Cap off your meal with after dinner drinks on the roof or a game of bowling. Or, perhaps check out some of the live entertainment that may be going on in the food hall. Check out our website for schedules and details.

www.roarws.com

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Additional information

  • Dining style
    Casual Dining
  • Cuisines
    Speakeasy, Contemporary French / American, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Sat 5:00 pm–10:00 pm
  • Phone number
    (336) 917-3008
  • Dress code
    Business Casual
  • Neighborhood
    Winston-Salem
  • Cross street
    Located conveniently at the corner of Liberty and 7th St.
  • Parking details
    Valet
  • Additional
    Bar/Lounge, Entertainment, Non-Smoking, Wheelchair Access

What 69 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on all time ratings
  • 4Food
  • 3.8Service
  • 3.8Ambience
  • 3.5Value

NoiseModerate

117 Reviews
  1. LizC

    Indiana

    5 reviews

    1.0

    5 reviews

    Dined on May 20, 2023

    overall1food1service3ambience1
    The place looked ok, hostess not very friendly, seemed bored and not personable, she handed us 2 very dirty menus. (food dirty). The drinks were bad a cosmo didn’t taste like a cosmo and my husband ordered a vodka&tonic, and to tell you the truth I have never seen a pink vodka tonic, plus my husband said no alcohol, we ask why it was pink and waiter said bc bartender put cranberry juice!!! Salmon was raw, completely. Fortunately the waiter took that off our check. The place was very empty, the waiter was nice and pleasant but everything else was a lousy experience, will not go back.

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  2. doosan

    1 review

    2.0

    1 review

    Dined on May 18, 2023

    overall2food3service2ambience4
    Food took 2 hours to be ready. The space and service are good.

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  3. Georgia

    New York Area

    3 reviews

    vip
    1.0

    3 reviews

    Dined on May 14, 2023

    overall1food1service1ambience1
    There are other much better restaurants in WS. They are short staffed. Took forever to get food. We ended up leaving after apps it took so long. Food is sub par. The decor is also poor. Basically industrial loft with tables.

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  4. OpenTable Diner

    Greensboro

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food2service2ambience3
    Mothers day brunch reservations for 5pm. Was a buffe, shrimp and oysters were out, no server at the prime rib carving station. Food that was there looked awful...Turns out they close from 5 to 6 so they took a 5pm reservation for a closed rest. $55 per head for cold stale food and marginal service.

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  5. TaraS

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food5service1ambience2
    We went for the Mother's Day Brunch. The earliest time that I coud get a reservation was at 2:30. We had finished our shopping early and decided to see if we could get in early to our reservation. We went at 2:10 and there were only a couple of tables occupied. I had to wait for someone to come to the podium. When they did, we were able to be seated earlier, so that was a plus. However, we had no idea who our waitress was. We were told by the hostess to go ahead and get our food at the buffet. My mother and I had to ask for our drinks at the bar and bring them back to the table ourselves. Later, once we were halfway through our meal, our waitress came. She was amazing. Overall, I wouldn't go back. The food was outstanding, especially for the buffet price, but there wasn't any flow from the hostess to the waitress to the bar or anyone to tell us where to go or what to do.

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  6. OpenTable Diner

    Unspecified

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food3service1ambience3
    it was crazy to go for a $55 per person brunch that had self service water, no coffee, self service orange juice or mimosas, no desserts, no service , bus your own dishes. The only service was to charge us for the brunch and drinks. The food was good, but I the lack of everything else makes it unacceptable.

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  7. HeatherO

    Raleigh

    3 reviews

    vip
    1.0

    3 reviews

    Dined on May 13, 2023

    overall1food1service1ambience3
    Got seated quickly and was only one other table seated when we arrived. Some apps came out appropriately but others didn’t and had to ask several times for them. Several other tables were seated during this time. We watched at least 5 other tables who arrived after us get drinks, apps, entrees, etc rather quickly. Took an hour and 45 minutes for entrees to come out and after asking several times. Everything was cold and steak ordered medium rare came out well down and cold. Manager came over and apologized and comped half of the meal. After reading several mixed reviews before coming, we knew it was a risk, but wanted to support it as some reviewers mentioned being concerned that the restaurant wouldn’t make it. After this terrible experience, I’d have to agree that it won’t make it and we certainly will never be returning.

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  8. David

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on April 5, 2023

    overall3food5service3ambience2
    Place was empty except for the two of us, but we liked the quiet. Not sure of the intended atmosphere of the restaurant, because you wouldn’t expect to see so many TVs in a place with their kind of fare and pricing. That being said, the food was outstanding, albeit a tad pricey. Duck confit egg rolls were amazing, and my filet was cooked perfectly. Service was decent, but given that our server was “forced onto the floor” that night, we don’t think she had the appropriate training. We think she still did a great job though, especially considering how many people Roar had fired/laid off the previous week (not sure which was the case).

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  9. EpiDoc

    San Francisco

    1 review

    3.0

    1 review

    Dined on April 1, 2023

    overall3food5service2ambience2
    The food was excellent but the service was slow despite the restaurant not being busy. It took 30 minutes to get drinks. The live band was extremely loud to the point you could barely have a conversation.

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  10. bill

    Greensboro

    26 reviews

    vip
    4.0

    26 reviews

    Dined on March 9, 2023

    overall4food3service4ambience4
    This restaurant has a mixed bag on the reviews about the service and the food. My experience (3 people dining on a Thursday night and there were probably 3 other tables occupied (10 people) so not crowded at all, which was surprising being a Thursday but our experience was quite pleasant the apps were really good and 2 of us got steak which were tasty and cooked as ordered...we wanted to try the sea bass but they were out which was a little bit of a head scratcher since it was 6:30 and only 10 other people there... service was on point but again only 13 people so not sure how it would be with a crowd...Will definitely give it another try 👍

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  11. AshleyH

    Greensboro

    5 reviews

    3.0

    5 reviews

    Dined on February 26, 2023

    overall3food3service3ambience1
    Live music inside of an enclosed and intimate restaurant is never a good idea. The performance itself was decent, however if I go out to eat at a pricey restaurant, I’d like to at least be able to hear the people who are sitting with me at my table. Service was also decent, our cocktails took a very long time. Food was subpar for the price, not terrible but also not delicious. Food for my boyfriend and I was over $200 but we both valued it around $100 total, IF that. This included a 22% gratuity charge, which we were happy to pay because our waitress was the best part of our experience. We probably would not dine here again.

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  12. malcolmH

    Greensboro

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5
    It was incredible. Would definitely recommend to anyone, and will be back again!

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  13. OpenTable Diner

    Greensboro

    1 review

    3.0

    1 review

    Dined on February 15, 2023

    overall3food3service3ambience4
    We went for Valentine’s Day dinner, about all I have to say is that they serve food. I’m not overstating, each and every item was under seasoned, the amuse Bouche arrived late and served on stale crostini, the soup which was good but thin, arrived early, the appetizer arrived incorrect (wrong one) and after our entree, they did bring us the correct one eventually, Lamb meatballs were bland and tasted frozen, the egg roll was tasty but under seasoned, our entree arrived incorrect (with the wrong side items) with asparagus and rice instead of as advertised broccolini and potatoes au gratin. The scallops were of a phenomenally high quality, and yet bland, the scallops tasted like the color white even wrapped in anemic bacon. The rice they were served on was the only thing with flavor all night and it honestly tasted like someone had simply spilled hollandaise sauce on top of basmati rice very simple and overwhelming though the lemony notes did add to the scallop. The dessert did eventually arrive we both ordered the black cherry cheesecake, and received yet again the wrong item. However this time asked to switch it for the correct item cause the other looked horrible, the cheesecake was dry and flaky but had a good flavor. Would have assumed boxed except there were LARGE size discrepancies between the 2 slices of cheesecake. All in all I would have preferred to spend nearly $200 on a dinner for 2 almost anywhere else. Very very bland, they sell seasoning all over the place if y’all need some. Salt, pepper, and some herbs would go miles.

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  14. John

    Greensboro

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2023

    overall5food5service5ambience5
    Great Valentines dinner from A-Z! The music was perfect, food was delicious, and the drinks complimented everything! So much to offer in this historic building!

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  15. OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on February 12, 2023

    overall2food4service1ambience3
    Service was not good at all. I do understand it was Valentine’s weekend however we were seated 30 minutes and had to ask for a server and drinks. It was a 4 course meal and they skipped 2nd course, we had to ask for that. Food was brought out sporadically and rushed at the end all totaling a 3 hour dinner. Mind you we also booked reservations a week in advance. When requesting the manager he was very rude and defensive and never apologized or came back to follow up with us.

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  16. MichelleC

    Charleston

    9 reviews

    1.0

    9 reviews

    Dined on February 12, 2023

    overall1food1service1ambience1
    Wow, where to begin. This place has a lot of potential to be great but they need some serious work. We made a reservation for 7:15 for the Valentine’s Day meal. When we arrived we waited at the hostess stand for almost 10 minutes before we were even acknowledged. Another couple showed up behind us & that’s when someone told us they would fine someone. Once we were checked in we were told it would be just another minute & to have a seat in the lounge area by the bar. We did & after 25 minutes there my husband decided to grab us a drink from the bar. When my cocktail arrived there was lipstick on the glass from another customer. Then after 30 minutes of waiting and watching 3 other couples get sat I finally asked if there was a problem with our reservation & the hostess realized she had completely forgotten about us. She apologized several times, once using profanity & got us seated. Once at the table we were greeted by our waitress who took our orders. The Valentines Day meal came with 2 appetizers & soup before the main course. One appetizer came out & when the waitress came to check on us she realized the other appetizer & soup had not came out. She told us she would get it out right away but when our main course came out & the other two started still had not made it to our table she rushed back to bring them out. Our soup was fishy & thin, the filet was way over cooked & resembled roast beef. Dessert was the best part but made us believe it was store bought. The atmosphere was advertised as a Roaring 20s theme but other than some large photos on the wall there was nothing 20s themed about it. There was a scene of disorganized chaos & tension in the air between all the team members & you could tell that no one really knew what they were doing. The lack of professionalism & hospitality training was astounding. My husband & I literally ended up laughing about everything throughout our entire experience because we had simply never seen such a mess of a restaurant.

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  17. OpenTable Diner

    Orlando

    4 reviews

    vip
    2.0

    4 reviews

    Dined on February 11, 2023

    overall2food2service1ambience3
    I don’t ever write bad reviews but given the price tag on the valentines night menu, we were very disappointed. The lobster bisque had no trace of lobster meat, while it was seasoned well it lacked any substance. The spring rolls were under seasoned and bland. The asparagus was very overcooked and mushy. My steak was actually cooked well but the other two at the table were over done. We had to request our water get refilled and our waiter only refilled one of the water carafes at the table. The other sat empty the remainder of our seating. Our check was brought without the ask if we would like more drinks (we’d had two rounds but would have had a third given the opportunity). $200 per couple, the value was not there. Additionally there was a 5 percent “service charge” added to each check. We will likely not go back which is unfortunate since Roar itself is a very cool venue. We will stick with the food hall or the Italian place on the main floor.

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  18. DougC

    Greensboro

    3 reviews

    3.0

    3 reviews

    Dined on February 11, 2023

    overall3food4service5ambience5
    Options on the menu were very discouraging. Very limited menu to choose from. Chef was not willing to accommodate any requests. Probably will not return. Waitor was great.

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  19. Melissa

    Greensboro

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 5, 2023

    overall2food3service3ambience1
    We did not realize there would be live music when we made the reservations. The acoustics are horrible and it can be very loud in there even without live music, so my group would've planned to eat elsewhere. We were seated right in front of the band even though there were only a few other occupied tables in the entire restaurant. No one could hear each other talk the entire night and the music was too loud to even be enjoyable. Shortly after being seated, we asked if we could at least be moved to a table further away from the band, and we were told there were no other tables big enough for our party of six. We pointed out several longer tables on the opposite end of the restaurant and were told they were reserved. We never saw anyone show up, and all the other tables in the restaurant which could've easily been pulled together for a 6-top remained empty as well. Food was fine but not worth the price and certainly not worth that experience. We had been to Roar and JL Caspers a few times before this trip, but this trip was enough for us to swear off the entire establishment. There are so many better places in Winston-Salem to spend your money.

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  20. OpenTable Diner

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5
    Had a great double date. Brussels sprouts were amazing. Great service!

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  21. JoanC

    Western NC

    3 reviews

    vip
    3.0

    3 reviews

    Dined on January 19, 2023

    overall3food3service4ambience2
    The food was OK, but not great. The dining area was nearly empty. The bar looked much more popular.

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  22. BrandiM

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5
    Had Reservations and the were a little behind schedule so we were able to grab seating at a high table near bar. It was a little hectic but, let me tell you Carlton made all the difference. His customer service is absolutely amazing! He was very attentive and made sure our experience at the Restaurant was a good one!!!! You have an amazing person on your team that represents your establishment very well. My friends and i will definitely be back! Thanks! The food and experience ⭐️⭐️⭐️⭐️⭐️

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  23. NotOldGuy

    San Diego

    1 review

    1.0

    1 review

    Dined on January 13, 2023

    overall1food3service5ambience1
    WAY. TOO. LOUD. WAY. TOO. LOUD. TURN. DOWN. THE. MUSIC.

    2 people found this helpful

  24. OpenTable Diner

    Greensboro

    1 review

    2.0

    1 review

    Dined on January 7, 2023

    overall2food2service2ambience2
    The food was good but was very overpriced. A lot of the foods we wanted to try were sold out and the waitress even mentioned an item that was not recommended. It was pretty loud and freezing cold.

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  25. CAli

    New York Area

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience1
    Awful. Our server was in a hurry. When he came to the table he said "do you know what you want?" No hello or welcome to our restaurant. We didn't even have menus yet. The food was the worst, like bad wedding banquet pre-made, served room temperature. When we ordered the "prime" rib and requested it rare - we were told by the server - No you can't ask for how you like it, it's pre-done. The price they are charging does not at all reflect what you get. Bad service, awful food and a loud restaurant with tiny tables. Not for a date night out at all. This place looks fun for a group of friends for the bowling/golf and some simple bar food. Skip the fancy part, in my opinion, its not good.

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  26. McScotts

    Greensboro

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service3ambience4
    Unfortunately, we can only go by the New Year package, but we would recommend for that. We will have to visit for a regular meal. For the price we paid, it should have included a glass of wine or a glass of champagne as well.

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  27. 4realstho

    Greensboro

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food4service2ambience2
    The food was good. The service was rookie at best. The acoustics are terrible. Good luck having any communication without shouting. It's a novel idea but lacks execution.

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  28. CourtneyF

    Charlotte

    1 review

    2.0

    1 review

    Dined on December 30, 2022

    overall2food3service2ambience3
    We went here for my birthday as first time guests. We had a reservation a 6:45 and host stand was unattended and we stood there for several minutes before we were finally taken to our table. There was no bar menu which was fine for our party who knows their drinks. Server was nice but slow as can be. Dinner and appetizers were good. Perhaps slightly overpriced but prepared well. Dessert was not good. We had the smores brownie dessert which had a Pavlova. The dessert was stale and the Pavlova had the texture of Styrofoam. The big surprise really came when we got the bill. The drinks were charged by the shot of alcohol, plus a fee for the drink itself. Not having a drink menu and knowing this was how they charged for bar drinks was a less than pleasant surprise as a french 75 which is a shot of gin, champagne, lemon juice, and simple syrup was $15 each. This place has a lot of potential but not at the current price point or service level. Small tweaks would yield a much better restaurant.

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  29. BC25

    Greensboro

    2 reviews

    1.0

    2 reviews

    Dined on December 25, 2022

    overall1food1service1ambience3
    Service was extremely slow! The food was not good and very overpriced. Will not go back nor recommend this place!

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  30. OpenTable Diner

    Greensboro

    1 review

    vip
    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience4
    Truly exceptional Christmas Day lunch! It was a limited menu and everyone in our party tried something different. The set price included an individual appetizer, entree and dessert. Portions were plentiful and overall, the food was outstanding. We were very happy we decided to do this!

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  31. Chevelle7

    Greensboro

    1 review

    vip
    3.0

    1 review

    Dined on December 25, 2022

    overall3food3service3ambience2
    Atmosphere with all the TVs is distracting and makes it feel like a sports bar versus a classy restaurant as would be expected at the price. Two of the party bought chicken dish and both were very dry. In sum, overpriced for what it is.

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  32. Krock74

    Greensboro

    3 reviews

    5.0

    3 reviews

    Dined on December 24, 2022

    overall5food5service4ambience5
    I picked this restaurant to meet up with some friends. It was seated almost immediately upon arrival. The tables are not crowded so it didn't feel like we had to talk loudly to be heard over others. The setting met my expectations and more. It is an ideal location for a intimate dinner as well.

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  33. OpenTable Diner

    Miami

    3 reviews

    1.0

    3 reviews

    Dined on December 23, 2022

    overall1food1service2ambience2
    No wine menu, no beer, food took forever to arrive. I ordered the $68 surf and turf, arrived dry and overdone. Will never ever go back. Overpriced amateurs.

    JL Casper'sResponded on December 24, 2022

    Hi there. I am writing to inquire into the experience that you had last night. I am really sorry that you received poor customer service and inadequate food. The team strives to continue to improve every day. I am curious as to why you were not presented with a wine list and told that there was no beer available? I would really like an opportunity to send you a gift card; if you would come back and see me I will certainly try my best to improve on your opinion. - Joseph Correll 336-480-5180

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  34. OpenTable Diner

    Greensboro

    2 reviews

    2.0

    2 reviews

    Dined on December 10, 2022

    overall2food2service1ambience4
    We were the only ones in the entire place and service was still very slow for anything. Food was ok but nothing to write home about or that price. The atmosphere is great though. I probably won’t be back for dinner but could be a good stop in for desert and duck pin bowling.

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  35. MarkD

    Charleston

    7 reviews

    3.0

    7 reviews

    Dined on December 4, 2022

    overall3food3service5ambience2
    Arrived to find the bar area was reserved for a private party. Seating was ok and food was ok. Service was outstanding. She was doing her best while having to assist with the private party.

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  36. StacilynB

    Charlotte

    1 review

    1.0

    1 review

    Dined on November 24, 2022

    overall1food1service1ambience1
    We went for Thanksgiving to be charged for a buffet that had no food. They told us they wanted to make it up to us, so they kept our money and told us we had gift cards waiting to have a new experience. We decided to try their Christmas dinner event, but sat for 3 hours without getting our food. When the food finally arrived, it was cold and inedible. I highly advise you find a different place to make your reservation. So many others were having major difficulties with their food as well. Huge disappointment and the gift cards did not even cover what we paid for our thanksgiving meal

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  37. JanetP

    Greensboro

    43 reviews

    vip
    1.0

    43 reviews

    Dined on November 24, 2022

    overall1food3service1ambience1
    This was the most disappointing thanksgiving buffet I have ever gone to. Too many issues to even write down. But in the end the manager comped our Meal after several attempts to explain to the waitstaff that the bill was incorrect

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  38. JoeC

    New York Area

    7 reviews

    2.0

    7 reviews

    Dined on November 24, 2022

    overall2food1service3ambience3
    Made Thanksgiving day Reservations for Buffet When standing in line to get food chef comes out and says there out of Turkey he may be able to get up some scraps of turkey!!! Really you Charge $45 per plate and you tell me maybe you can get up some Turkey scraps from the back . They continue to seat people rather then informing them they where out of turkey !!! Terrible experience ruined my Holiday never again will I visit there .

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  39. JamesG

    Greensboro

    50 reviews

    vip
    4.0

    50 reviews

    Dined on November 24, 2022

    overall4food5service4ambience4
    We had the Thanksgiving buffet at Casper's. Food and service was very good. There was a good selection of sides, and most were gluten free which was nice.

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  40. AlyssaC

    Greensboro

    1 review

    4.0

    1 review

    Dined on October 29, 2022

    overall4food4service4ambience4
    Our waiter was awesome! I just don’t remember his name. The drinks were good, and the food, although different, was very good.

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FAQs

JL Casper's is rated 3.8 stars by 69 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


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Google Map for JL Casper's

633 N Liberty St, Winston-Salem, NC 27101-2912

Additional information

  • Cross street
    Located conveniently at the corner of Liberty and 7th St.
  • Neighborhood
    Winston-Salem
  • Hours of operation
    Mon–Sat 5:00 pm–10:00 pm
  • Cuisines
    Speakeasy, Contemporary French / American, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Additional
    Bar/Lounge, Entertainment, Non-Smoking, Wheelchair Access
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