Jax Fish House & Oyster Bar - Kansas City
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Reunion of old friends.
Tim at the bar was amazing! We had reservations for 7:30 but arrived early so we sat at bar to have a drink waiting for our table. After ordering our first drink we decided to cancel our table reservation and stay at the bar to have our dinner. The atmosphere was amazing and the bartenders were all so accommodating. Tim was very attentive to us and kept our drinks full and our food was sent out in a timely fashion. Tim also helped with my oyster choices and I was not disappointed. We will definitely be back again soon!
Very consistent food. Better have reservations as it stays busy!
We waited a few more minutes to get served than I would have expected, and they were not busy. When I mentioned it, the manager said he was sorry and gave us a free appetizer. Very good service and food after that!
The food is always great but the service greatly lacked. With almost every course our server told us our food was "almost ready" only to wait over 20 more minutes. Drinks weren't refreshed and overall, I was disappointed with this visit. It was also a very slow night with less than a dozen tables occupied. Hope it is better next time.
Great experience all around
Pricey, go during oyster happy hour for the best deal.
Went for dinner Mother’s day. My mom had the asparagus as a side and had to return it because it was so salty she couldn’t eat it. I had the seafood pasta and the flavor was extremely lacking, very disappointing dish. My husband had the catfish, it too was very lacking in flavor. I had 2 cocktails that were very good though. This restaurant has a lot of hype, and I’m not sure why
Kayla, I'm so sorry to read that you did not enjoy your experience at Jax. We truly value your feedback and we are resolving all/any issues that presented themselves on Sunday. Chef and I are working on the Catfish dish and the Seafood Pasta right now. We are checking with the line cooks that night to identify any missteps that may have occurred, as I assure this is not the norm! I would love to invite you back in to showcase the food I am confident that we are capable of. Kindly, Kristi Quick
Nice food, nice atmosphere, very friendly staff. Got a last minute reservation for Mother's Day and was pleasantly surprised, particularly since the restaurant is on the Plaza.
The experience and food is always amazing. Its one our favorite places to go and never disappoints. Its a must try if you love fresh seafood!
Another fantastic experience at Jax. Service is always perfect and the food is amazing. Brunch is a great value. You can't go wrong here!
We have been to Jax a couple of times. They have very good seafood options and a great staff. I would go again.
I took my wife there to celebrate Mother's Day. The ambiance is very nice. Fresh water fish tank and oyster bar right in front of you! The appetizers and servers were good. The entrees were terrible! I had the scallops which were okay but overpriced. It came with a side of eggplant and spinach, which had no seasoning or flavor..BLAND. my wife had the catfish which was not seasoned. Her side of greens was made with sugar and the cornbread tasted like it was made with spoiled milk. I've had bad service and bad food, but this was just nasty. The manager was kind enough to let me give some feedback on the meal and did not charge for one of the entrees. You don't get what you pay for. We will not be back! We left the Plaza and went to get sour tastebuds satisfied on 18th and Vine.
Thank you so much for your feedback and comments. We are working hard to identify and resolve any and all issues that you experienced with your entrees. We do cook our Collard Greens 'southern style' with a hint of brown sugar, and our cornbread is made with buttermilk, however it should not have presented as sour. We are changing our cornmeal seasoning blend to present better flavor and re-working our cornbread. No excuses, we want to let you know that we hear you and are making changes. Kristi
Jax is a restaurant I frequent
Didn't love the menu or the food. The ombience was great though.
JLbecton, thanks so much for choosing to dine with us. Sorry to hear that you did not find a selection you were hoping for. Would love to hear more! Guest feedback is crucial to our success! Thank you! Kindly, Kristi Quick
Matthew was the best server! Great positive demeanor and knew the menu and options well!
We could have had the same quality of food and service at Red Lobster for half the price. We dined At 5:45 on a Sunday. Restaurant was not full. Waiter had 4 tables. We spent half our meal with no drinks. The oysters were the size of maybe a bit larger than a quarter and the food taste was mediocre. On a positive note, best Caesar Salad I have ever had! We are sad to say we will not go back.
Thank you so much for your feedback. I am disappointed that you did not enjoy your visit. I apologize that you were beverage service was slow. We were down a bartender unexpectedly which unfortunately negatively impacted the speed of service. I am sorry that this impacted your experience. We do have a wide variety of oysters and sizes. I'd love to offer you some that are more your style! If you would be willing to offer additional feedback, please reach out directly. Kindly, Kristi Quick GM
Incredible food & experience!
My wife and I enjoyed our Friday night dinner. It was an amazing experience.
Great atmosphere and exquisite food. The seafood was fresh and our waiter was friendly.
The all day happy hour on Monday is a great deal. Plus the food was delicious.
This place was just ok. Not a place I would recommend or return to.
Great food! Great drinks! Oysters are insanely good.
First time there. Previous reviews mentioned higher noise level but good food. That;s what we were expecting and it was pretty spot on. We enjoyed ourselves and the food was great.
Jax is always consistently delicious with great specials and memorable happy hour offerings! I bring out of town guests there because the restaurant always does a superb job.
Fantastic customer service. Staff was very knowledgeable and so friendly. Very time efficient with a fun feel. Jax has been one of my favorite restaurants in the past, however this time not so much. The food quality went from being excellent to way below average in my opinion. We couldn't tell if the calamari was actually calamari or clam sticks? We got about half the portion we usually get and it just wasn't tasty. Neither of our drinks were made accurately either. The lobster seemed very lousy as well. It was like our server knew we were getting sub par food as we were given 8 free oysters. Again, staff was outstanding, food and drink quality has just gone down.
As seafood lovers, we were excited to try Jax for our family's Easier dinner. We wanted to be able to write a positive review, but our experience was disappointing. My husband had the snapper, our son had salmon, and I had Crab gnocchi. All were just OK. My husband's Gin and Tonic wasn't very good either. Potatoes for the table were good. The greens were tough. The Raspberry Limeade was great. That's it.
The best place to get casual, up-scale seafood in KC. The crab cakes are amazing, fantastic clam strips and, the specials are always excellent.
We initially were only planning to eat brunch at Jax, but loved it so much we cancelled our dinner plans and returned for supper as well. Outstanding cocktails and seafood. My dinner companion had never eaten oysters before and the hot oyster appetizers were a perfect gateway for him to try them out! We'll definitely be back next time we're in KC!
Reservation was made for 7:45p, we got seated 8:10p. Maybe there was a glitch in the system.
Service, food, and drinks were fantastic as always. I recommend this restaurant for a casual night out or more intimate affair with loved ones.
It was a great night. Staff was friendly and helpful when we had questions, or needed someone to take our photo.
Food was outstanding.
Jax is always a great dining experience.
Always love celebrating at Jax! Great food and service!
We love Jax but have not been there in awhile. Sadly, we were a little disappointed this time. My fish was dry and had no flavor. My husband’s gumbo was underwhelming! Our service was excellent and perhaps it was just an off evening?
It was our 30th Anniversary and they were amazing. We would recommend to our friends.
Always wonderful food and service. Music seemed loud last few times we were there, which makes it hard for conversation.
Crab cake was amazing with almost all crab meat. A good selection of fresh oysters.
Oysters not as good as usual, could be bc of price special. Gumbo, wedge salads and peel and eat shrimp pretty good. Sangria good. Visited during happy hour for prices
we had a new server who did pretty good. We had an exceptionally long wait time for our oysters which was approx over 20+minutes. And another, 15 minutes for drinks - which the server had an old menu that a manager had to come back to say the wine ordered was obsolete - which took another 10/15 minutes until it came to the table.
The highlight was seeing Kevin the puffer fish in rare form, we were told!
Great service food and pricing was doable.