Jalao

Sort by

1. SB

   ScottB

   Atlantic City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Very good service and great food and drinks. We had a great time.
   

   Report
2. MF

   MFlaca

   New York Area

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   The Ambiance was great, the decor beautiful, service was great.
   

   Report
3. C

   Consumer

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food2service4ambience5

   I went w my family for Mother’s Day. I loved the appetizers, drinks & dessert. The outdoor space is pretty & definitely makes you feel like you’re no longer in the heights. The food, however, was disappointing. For a Dominican restaurant the food has ZERO seasoning. Definitely overpriced… my mom and I split the pecao’ frito (it’s a two person dish), presentation is beautiful, but there was zero flavor in the Moro, or even the fish. The other two in party ordered steaks, one Medium well & the other medium rare, both over cooked & little to no seasoning. Again gorgeous presentation, but no flavor. I really wanted to LOVE this place, since it was the first Dominican restaurant like this I’ve been to. Our server was amazing & all the other servers were really attentive to anything we needed. Only go here for appetizers, drinks & dessert honestly.
   

   JalaoResponded on May 15, 2023Hi, thank you for your feedback and honest review. We are glad to hear that you enjoyed our appetizers, drinks, dessert, and outdoor space. We appreciate your kind words about our service and presentation. We are sorry to hear that you were disappointed with the food, especially the pecao' frito and the steaks. We apologize if the food did not meet your expectations, we have passed your comments to our Chef. We value your input and we would love to have another opportunity to serve you better.
   

   Report
4. OT

   OpenTable Diner

   New York Area

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food3service3ambience4

   La comida llego un poco fría y pedí dos cosas y no la prepararon pero el lugar es bonito bueno el ambiente los trago excelente y lugar amplio.
   

   Report
5. J

   Jess

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food4service2ambience3

   The waitress wasn’t that great . I had to ask many times for basic items . She also forgot to put the food order in . My food was brought out before the other people in my party.
   

   JalaoResponded on May 15, 2023Hi Jess, Thank you for taking the time to share your feedback on your recent visit to Jalao NYC. We are sorry to hear that you had a disappointing experience with our service. We take your comments very seriously and we apologize for any inconvenience or frustration that you may have felt. We strive to provide excellent food and service to all our guests, and we are concerned that we did not meet your expectations. We hope you’ll afford us the opportunity to serve you better in the future.
   

   Report
6. G

   Gloria

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food5service5ambience5

   Great customer services. Waitress was friendly and helpful
   

   Report
7. GD

   GinaD

   1 review

   5.0

   1 review

   Dined on May 9, 2023

   overall5food5service5ambience5

   The food was delicious. They had great portions and variety. The cocktails looked and tested amazing!! The staff were all welcoming, friendly, and attentive. The decor was a perfect for taking photos.
   

   Report
8. SB

   SophyB

   New York Area

   11 reviews

   vip
   5.0

   11 reviews

   Dined on May 8, 2023

   overall5food5service5ambience5

   Located in the ground floor of the Radio Hotel. The team behind the decor did a great job incorporating elements of Dominican culture and Washington Heights. The food is a great representation of upscale Dominican cuisine.
   

   Report
9. r

   rosap

   New York Area

   1 review

   4.0

   1 review

   Dined on May 7, 2023

   overall4food4service4ambience4

   Love the vibes of the restaurant. We definitely needed a nice and clasic Dominican restaurant in NYC. Keep up with the good work.
   

   Report
10. NG

    NazziraG

    San Francisco

    1 review

    1.0

    1 review

    Dined on May 7, 2023

    overall1food1service1ambience1

    My group and I didn’t get to eat, we were seated and after that, no waitress took care of us. We ended up leaving somewhere else. We were really disappointed, it was our first time trying this place. Reservation was at 4:30, we were sitting in our table until 5 and not even water was served to us.
    

    Report
11. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on May 7, 2023

    overall4food3service5ambience4

    They only Issued I have was our good was COLD like been ready for an hour. That’s the only issued i have but overall was good.
    

    Report
12. MA

    MAYA

    1 review

    4.0

    1 review

    Dined on May 6, 2023

    overall4food5service3ambience4

    The food is amazing but maybe it was just me my waittess was not really attentive with drinks and things like that not very friendly other then that it's very expensive as well but good food
    

    Report
13. OT

    OpenTable Diner

    New England

    22 reviews

    5.0

    22 reviews

    Dined on May 2, 2023

    overall5food5service5ambience5

    Food was very good and fresh the drink was delicious
    

    Report
14. SS

    StefanieS

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food5service5ambience5

    Would ve love the music volume a little lower. But everything else was perfect!
    

    Report
15. D

    Diana

    New York Area

    1 review

    4.0

    1 review

    Dined on April 30, 2023

    overall4food5service4ambience4

    The food and the service were great. The only downsides were the loud music and the rude hostess. Other than that, we had a great time.
    

    Report
16. WL

    WalterL

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on April 29, 2023

    overall4food5service2ambience5

    The ambiance , food and drinks were great! However, the service from our server was lackluster. Nairobis was more concerned with the male patrons at the bar rather than the table she was serving. Multiple times she had to get our orders repeated as she showed little interest in actually serving us. The busser staff was more attentive to our needs. Otherwise, the food was delicious.
    

    Report
17. OT

    OpenTable Diner

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on April 29, 2023

    overall5food5service5ambience5

    Food was tasty and good portion sizes, server was on point and my drinks were strong. Good music.
    

    Report
18. DB

    DavidB

    1 review

    5.0

    1 review

    Dined on April 28, 2023

    overall5food5service5ambience5

    Great atmosphere and excellent food with tasty flavor. Drinks made to perfection.
    

    Report
19. PP

    ProfPete

    1 review

    5.0

    1 review

    Dined on April 28, 2023

    overall5food5service5ambience5

    Wonderful ambience. Colorful decor. Friendly service. Good food. Will definitely return.
    

    Report
20. IR

    IsisR

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on April 23, 2023

    overall3food3service4ambience5

    The ambience is perfect. If you are missing a little piece of Dominican Republic this is a great place to go. But for what it is (traditional dominican food) it was a bit expensive. I would go again only if im really craving something. But beautiful atmosphere
    

    Report
21. A

    Andelyn

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on April 21, 2023

    overall4food5service5ambience4

    Waitresses were very attentive and the food came out quickly! Only thing was that my mother’s plate was the last to arrive and came a while after everyone’s food but overall everyone enjoyed the night. Would come again! :)
    

    Report
22. DR

    DaveR

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on April 21, 2023

    overall5food4service5ambience5

    Great customer service from the employees I would definitely recommend this place
    

    Report
23. AD

    AnnD

    Dallas

    7 reviews

    5.0

    7 reviews

    Dined on April 20, 2023

    overall5food5service5ambience5

    Excellent food outstanding service. Don’t have more to say
    

    Report
24. SP

    ScarlettP

    1 review

    5.0

    1 review

    Dined on April 16, 2023

    overall5food5service5ambience5

    Great food, great service, just the bathroom is too far :(
    

    Report
25. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on April 15, 2023

    overall5food5service4ambience5

    Really loved the decor and space. The music was amazing as well from salsa,merengue to bachata. The food was very good as well and the drinks. Will come again.
    

    Report
26. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on April 14, 2023

    overall4food5service4ambience4

    Over all the food was good great drinks. Restaurant decor is cute. Service was good
    

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 13, 2023

    overall5food5service5ambience5

    The food was great! Service was great as well. Music was perfect not too loud. I would definitely go back
    

    Report
28. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on April 10, 2023

    overall3food5service1ambience5

    Buen ambiente, la comida excelente, pero tienen q mejorar el servicio.
    

    Report
29. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on April 9, 2023

    overall4food5service3ambience4

    Food was delicious. The service is good. The noise is something that is too loud if you are going to talk. The value of the food is a bit overpriced for typical Dominican food with a spin. The cocktail was well prepared, but it came after the appetizers. Overall 4/5 stars.
    

    Report
30. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5

    Overall the food & staff are great.. I would recommend & return.
    

    Report
31. JS

    JessicaS

    New York Area

    1 review

    5.0

    1 review

    Dined on April 5, 2023

    overall5food5service5ambience5

    My son and I visited this restaurant on a vacation. The food was amazing, the restaurant and decor were charming and interesting and our server was flawless. Highly recommend!
    

    Report
32. T

    Tomas

    New York Area

    1 review

    3.0

    1 review

    Dined on April 2, 2023

    overall3food4service2ambience4

    Made a reservation and still had to wait 45 minutes to be seated at the table. Also had to wait another 45 minutes to even get appetizers. Food was good but wait time is just too long.
    

    Report
33. VF

    VictoriaF

    New York Area

    1 review

    5.0

    1 review

    Dined on April 2, 2023

    overall5food5service5ambience5

    Wonderful restaurant, our Waitress was attentive and amazing! The food was delicious.
    

    Report
34. CF

    CelyF

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on April 2, 2023

    overall5food5service5ambience5

    Food, service and ambience was amazing. Drinks were delicious. Loved it there it felt like we were back in mother land. will come back.
    

    Report
35. OT

    OpenTable Diner

    Montreal

    1 review

    4.0

    1 review

    Dined on April 1, 2023

    overall4food5service4ambience4

    Food was great. There was a slight mistake as the kitchen added an ingredient that the waiter had requested be removed, but they fixed the meal right away.
    

    Report
36. HL

    HeidyL

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on April 1, 2023

    overall5food5service5ambience5

    Me gusto el ambiente, la comida y el servicio!!! Volvería a disfrutar de este lugar que es un pedacito de mi tierra que tanto extraño 🤗
    

    Report
37. LP

    LucyP

    New York Area

    13 reviews

    vip
    5.0

    13 reviews

    Dined on April 1, 2023

    overall5food5service3ambience5

    Just felt a little ignored by the hostess when we walked in. I haven’t had an issue before but this time I stood at the podium for two minutes before the hostess decided to acknowledge us. If a patron is standing in front of you (even if you are writing something) look up for a second and acknowledge the patron and tell them you’ll be with them in a minute, don’t just let them stand there like they’re invisible. Waitress was very sweet and accommodating, changed the whole experience around. Food was delicious as usual.
    

    Report
38. NR

    NathaliR

    New England

    1 review

    4.0

    1 review

    Dined on April 1, 2023

    overall4food4service1ambience4

    The personal needs to take training to be better with the customers.
    

    Report
39. g

    georgel

    New York Area

    1 review

    vip
    2.0

    1 review

    Dined on April 1, 2023

    overall2food3service1ambience3

    I’m Very disappointed at the service I was provided. It took them almost 40 minutes to bring me 2 appetizer and the restaurant was less than half capacity. In addition, after waiting 30 more minutes for our main entrees they brought something I didn’t order and told me if I wanted what I ordered I was going to have to wait another 35 minutes. Awful service, food was ok, price above average considering the location and the food they’re serving, but the service was awful.
    

    Report
40. JV

    JoanV

    New York Area

    1 review

    5.0

    1 review

    Dined on March 28, 2023

    overall5food5service5ambience5

    The food, ambience and service were great. The food was delicious and our waitress was very attentive. Great night out for our anniversary.
    

    Report