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Jae's at the Hilton Garden Inn - Pittsfield, Pittsfield, MA

Jae's at the Hilton Garden Inn - Pittsfield

4.6
4.6
18 Reviews
$31 to $50
Contemporary Asian
Welcome to Jae's Restaurant: Award Winning Pan-Asian Cuisine in the Berkshires! We offer indoor and outdoor dining, as well as takeout. Our unique menu features dishes influenced by Korean, Thai, Japanese, Chinese, Vietnamese, and American cultures. Our seasoned team also curates private events on or off-site and have facilitated hundreds of events for the Pittsfield community!

Make a reservation

2 people

7:00 PM


Booked 12 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Hours of operation
    Mon–Sat 11:30 am–10:00 pm Sun 11:30 am–9:00 pm Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am
  • Phone number
    (413) 464-8791
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Private Events: On or off site General Manager: Raya Stockton (413) 464-8790Jaesrestaurant@gmail.com
  • Neighborhood
    Pittsfield
  • Cross street
    Located behind Guido's inside the Hilton Garden Inn
  • Parking details
    Public Lot
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Private Room, Takeout, Vegan, Wheelchair Access, Wine

What 18 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.2Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Central and Western MA

    Kid-friendly

  • Central and Western MA

    Healthy

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for outdoor dining

  • Western MA

    Best Overall

  • Western MA

    Best Food

  • Western MA

    Best Value

  • Western MA

    Good for business meals

  • Western MA

    Innovative

  • Western MA

    Healthy

  • Western MA

    Hot spot

  • Western MA

    Neighborhood gem

  • Western MA

    Great for outdoor dining

  • Western MA

    Lively

18 Reviews
  1. OpenTable Diner

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on November 4, 2023

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2
    It was sort of like microwave Chinese food warmed up and served in the lobby of a Hilton Garden Inn.

    Is this helpful?

  2. MarcH

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on October 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Half price sushi on Wednesdays!

    Is this helpful?

  3. MarieS

    Philadelphia

    16 reviews

    vip
    5.0

    16 reviews

    Dined on October 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    On vacation so our first time at this restaurant. The food was outstanding and plentiful. Wish we were staying longer to go again.

    Is this helpful?

  4. PeterD

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on October 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Jae's is always wonderful Food and service are great. We always take some home as servings are so large. Tasty and fun. One of our favorites.

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  5. TINA

    1 review

    4.0

    1 review

    Dined on October 5, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Crab cake was good! Shrimp and Scallop dinner was great but wish the shrimp wasn’t overcooked. Sushi very good. We sat outside which was nice. So excited to see an outdoor hibachi and will try to bring family next time.

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  6. hellomls

    Jacksonville

    9 reviews

    4.0

    9 reviews

    Dined on September 16, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Party of 4 on time for our 6:30 reservation . Service was extremely slow and during the service we almost went to find our server who disappeared for long periods of time. Restaurant got busier as time passed and we watched other tables being served that were seated after us. Not sure what the confusion was in regards to lack of service. Maybe short staffed? However, we are happy to see a Berkshire Restaurant busy and succeeding. We are locals and first time guests. We will give the restaurant another try as the food was delicious!

    1 person found this helpful

  7. PatNPeggy

    Mississippi

    2 reviews

    5.0

    2 reviews

    Dined on September 5, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service were excellent! They accommodated us last minute, remade a dish that was a little to salty for us, and were super friendly! The food was authentic and flavorful!

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  8. 413Foodie

    Greater Boston

    33 reviews

    5.0

    33 reviews

    Dined on September 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was outstanding. Server was great.

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  9. Alvin

    Greater Boston

    63 reviews

    vip
    3.0

    63 reviews

    Dined on September 1, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    Too noisy Service poor Food was just above average Will not dine there again

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  10. fishy1

    Tampa

    73 reviews

    vip
    5.0

    73 reviews

    Dined on August 31, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Erin was a terrific server! Pad Thai dish was good.

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  11. Laurie

    Greater Boston

    11 reviews

    4.0

    11 reviews

    Dined on August 26, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Fresh food, great menu selection. Patio area nice if not windy.

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  12. gf502

    Greater Boston

    45 reviews

    vip
    5.0

    45 reviews

    Dined on August 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 3
    The Singapore Noodles were excellent and tested gluten-free on my Nima Sensor! Just a few miles from Tanglewood!

    Is this helpful?

  13. fishy1

    Tampa

    73 reviews

    vip
    4.0

    73 reviews

    Dined on August 20, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We dined outside on a very busy Sunday. We were seated far from everything but our server was great, came right over, explained things on menu and took our order. We like the large menu, lots to choose from. Food quality was good, and server was good. Person at host stand was not good, couldn’t find our reservation. But thankfully Jae’s takes reservations on Open Table and we had the email.

    Is this helpful?

  14. RichardF

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on August 20, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Jae's is one of the best restaurants in the Berkshires and definitely one of the most approachable and affordable. My only comment is that the dipping sauce that came with my appetizer (shrimp shumai) was not the usual soy based dipping sauce; it was a white dipping sauce that was more like salad dressing. I would have preferred the soy based dipping sauce. I do recommend making reservations on OpenTable instead of calling. I went there last Sunday and the Sunday before. The second week I made the reservation online and had no problem. The first week I called Friday and I was told "you're all set" but it turned out they never put the reservation in.

    Is this helpful?

  15. HowardJ

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on August 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love Jae's Excellent food, good service, pleasant ambience. Our visitors were surprised that such a great place is located in a Hilton Garden Inn, and that the outdoor area (which we prefer in summer) is adjacent to the parking lot (shielded by trees, so not an issue). Especially recommend the duck spring rolls, veggie dumplings, and OMG beef bulgoki

    Is this helpful?

  16. ElinorZ

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on August 6, 2023

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    Having dined at Jae's in the past, I have to say I was disappointed in my recent visit. I understand that, as a hotel restaurant in a very popular summer location, it can get very busy on a weekend night. However, the staff seemed very disorganized, especially at checkout-in, when we, who had reservations, were kept waiting while people who were picking up take-out were on the same line, and the woman who was checking reservations was also busy seating people and busing tables, and telling servers who needed what throughout the room. The food was very disappointing- appetizers of wings were greasy and overcooked, and Pad Thai was a gummy, gelatinous mess of noodles with a few pieces of chicken and a few shrimp thrown in. An order of miso soup was so salty that it was almost inedible. My husband's hanger streak entree was the only decent dish. We will not be returning.

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  17. Betsy1266

    Greater Boston

    6 reviews

    5.0

    6 reviews

    Dined on July 27, 2023

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Good fresh sushi, great staff. The rolls were outstanding. The apps less so but still good - we had the pepper shrimp and lettuce cups with chicken and three rolls.

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  18. GabrielaZ

    1 review

    4.0

    1 review

    Dined on July 26, 2023

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    We’ve been here very often and the quality of food was very good . This time , unfortunately the sushi was mediocre ( chewy and unflavored , both orders wrapped in way too much tasteless rice ) The entrees were very good though .

    Is this helpful?

FAQs

Jae's at the Hilton Garden Inn - Pittsfield offers takeout which you can order by calling the restaurant at (413) 464-8791.

Jae's at the Hilton Garden Inn - Pittsfield is rated 4.6 stars by 18 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 12 times today

Order delivery or takeout

Google Map for Jae's at the Hilton Garden Inn - Pittsfield

1032 South St, Pittsfield, MA 01201-8225

Additional information

  • Cross street
    Located behind Guido's inside the Hilton Garden Inn
  • Neighborhood
    Pittsfield
  • Hours of operation
    Mon–Sat 11:30 am–10:00 pm Sun 11:30 am–9:00 pm Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am
  • Price
    $31 to $50
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Private Room, Takeout, Vegan, Wheelchair Access, Wine
  • Phone number
    (413) 464-8791
  • Private party facilities
    Private Events: On or off site General Manager: Raya Stockton (413) 464-8790Jaesrestaurant@gmail.com
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