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Jade- New Asian + Sushi Bar- East Bank, Cleveland, OH

Jade- New Asian + Sushi Bar- East Bank

4.3
4.3
134 Reviews
$31 to $50
Asian
Cleveland’s hottest new entertainment destination, Jade New Asian & Sushi Bar is located in Cleveland’s vibrant East Bank of the Flats on the water. Perched at the mouth of the Cuyahoga River with stunning views of rowboats, freight ships and Lake Erie, our passionate service in a sophisticated, cosmopolitan environment is the perfect dining and entertainment destination for your celebrations.

Our talented Chefs serve fresh takes on Creative Asian Fusion Cuisine across 3 levels:

Sushi Floor 1: elevated sushi and cocktail lounge on the first floor. WALK IN ONLY.
Dining Floor 2: upscale Asian inspired Cocktail Bar, Jade Dining Room and Private Dining Room. RESERVATION ONLY. ALL RESERVATIONS MADE VIA OPEN TABLE ARE FOR JADE DINING ROOM ONLY.
Jade Social Floor 3: membership based rooftop patio Social Club. PRIVATE.

For inquiries, kindly email jadeeastbankflats@gmail.com and we will assist you shortly. We look forward to serving you!

Make a reservation

2 people

7:00 PM


Booked 17 times today

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Asian, Sushi, Steak

  • Hours of operation

    Mon–Thu 4:00 pm–10:30 pm Fri, Sat 4:00 pm–11:30 pm Sun 4:00 pm–8:30 pm

  • Phone number

    (216) 815-8700

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Neighborhood

    Downtown Cleveland

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

What 134 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.2Service
  • 4.6Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Scenic View

  • Cleveland

    Scenic View

Sort by

Filters

  1. H

    Hungry

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food2service2ambience4
    Waited an hour for my appetizer only to find out bartender never ordered it. Then waited for my dinner and found out they placed the order to go, so it sat for 20 min before they brought my cold dinner boxed up. My friend never got her dinner cause they also forgot to put in her whole dinner order.
  2. YS

    YolandaS

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Awesome experience! We will definitely return and share our experience.
  3. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food3service5ambience4
    We arrived excited for sushi. We heard good things and and scoped put the menu and wanted to give it a try. Separate from the service, lounge-like atmosphere, and location, is the lack of value in the food. We ordered the temporary truffle (4 pcs), shaggy dog (8 pcs), crunchy crab (8pcs). Each order just under $20. It was good BUT…the portion of crab and shrimp was laughable. I have NEVER received such a small piece of shrimp in sushi before?? And each role for 20? I thought for sure we would be full, You can get peeled, frozen shrimp in a box store that is bigger. The edamame was delicious. We had one beer and one cocktail. No dessert. Total bill was $102 not counting tip. Service was excellent. Left disappointed in value for money and literally grabbed a burger in the way home.
  4. OT

    OpenTable Diner

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Excellent care. Sushi was terrific. Menu inventive and delightful. Dreaming about Truffle Butter Corn now.
  5. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service5ambience5
    Good food, ambiance and company!
  6. OT

    OpenTable Diner

    Cleveland

    2 reviews

    vip
    5.0

    2 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5
    The best food I had in a very long time!
  7. R

    Rachel

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on September 17, 2022

    overall4food3service5ambience3
    The service was great and food had elevated presentation. The sushi rolls themselves were fun but very Americanized so if you’re looking for more authentic sushi or simple rolls, they won’t have it here. The crispy rice starter and shishito peppers are amazing tho!
  8. OT

    OpenTable Diner

    Cleveland

    1 review

    vip
    3.0

    1 review

    Dined on September 16, 2022

    overall3food4service1ambience4
    Food was good, but service was terrible. Poor communication between the hosts upstairs and down. Gave away our reserved table upstairs while we were checking in downstairs and then could figure out how to rectify. Ended up seating us downstairs but wouldn’t let us order off the full menu despite our reservation being for the restaurant upstairs. Definitely need better front of house management
  9. OT

    OpenTable Diner

    Cleveland

    2 reviews

    vip
    5.0

    2 reviews

    Dined on September 16, 2022

    overall5food5service5ambience5
    Jade is absolutely a fabulous restaurant. There are different experiences on all three floors, each is uniquely wonderful. The food has always been outstanding and the service is awesome. Jade is Cleveland’s number one restaurant!
  10. a

    afoodiefrommhs

    Cleveland

    12 reviews

    vip
    1.0

    12 reviews

    Dined on September 16, 2022

    overall1food4service2ambience3
    Good service and good food but the food arrived very late. Some of us in our party of 10+ got our main course 30 minutes before the others. Manager offered free desserts but still the experience was not good with the very long wait times and the food being delivered only partially.
  11. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on September 14, 2022

    overall5food5service5ambience5
    Awesome A Cleveland version of Nobu!
  12. r

    rubylith

    Cleveland

    1 review

    2.0

    1 review

    Dined on September 14, 2022

    overall2food2service4ambience5
    Birthday dinner- strange limited menu depending on the floor you’re on. Horrible and over priced cocktail. Great waiter though!
  13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5
    It was not very crowded and the service was a little slow. Food was good but wasn’t impressed with the waygu steak. Sushi was great and fresh. Pretty loud with the noises from surrounding bars and activity on the river.
  14. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 11, 2022

    overall4food5service5ambience5
    Portions are small and pricey, but food is great. If money isn’t an object, highly recommend. If you want a bit more bang for your buck, look elsewhere.
  15. r

    rmp4

    Cleveland

    1 review

    3.0

    1 review

    Dined on September 10, 2022

    overall3food3service2ambience3
    Food was good and sushi was fresh. However, portions were small for the prices (even considering increases for inflation). Margarita was $16 for a small glass. Service was fair. Our server was very friendly and knowledgeable of the menu. Things took a turn when the food was served and my entree was missing. We reminded him and he said it would be right out. My entree never arrived. Fortunately, my husband shared some of his dinner with me, but by the time we could even find our server to see where my entree was everyone was finished eating. We dined on the first floor outside near the boardwalk. That was perfect as inside the noise/music was very loud. It was a little windy & we actually put down an umbrella near us to avoid an accident. It still managed to crash, nearly missing my husband. All of the umbrellas had been removed earlier except the one near where we were seated. Overall, we had a nice evening out with our friends, but probably will not dine at Jade again.
  16. OT

    OpenTable Diner

    Cleveland

    2 reviews

    2.0

    2 reviews

    Dined on September 4, 2022

    overall2food1service4ambience4
    Was excited to try some sushi along the river in the flats. The sushi menu itself was very small. I ordered some apps- nothing special. Ordered the “ miso black cod”. I am not kidding, there is no way the portion was more than 4 oz. Maybe 3.5 ounces. It was so small my dining partner and I just laughed. It was 4 bites once I pulled the skin off. Her entree was a 4/10 at best. One and done- I expect this place will last a year or less. Huge space, great view, but way too much real estate to survive in an area that restaurants struggle- unless you are serving spectacular food- which this place is definitely not.
  17. WW

    WesleyW

    Dallas

    10 reviews

    vip
    5.0

    10 reviews

    Dined on September 2, 2022

    overall5food5service5ambience5
    What a great environment, food, and service. The views of the river are nice, and if you can get up to the third floor, (rooftop bar) the views are even more stunning.
  18. L

    Love2022

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined on August 28, 2022

    overall5food5service5ambience5
    We had an amazing time for brunch. The margarita flight was Everything. The Korean fried rice burrito was to die for. Use their Korean hot sauce. It is so good. The buffet was nice too, but the ala cart menu had some good picks. The staff was so friendly and the DJ was a good touch. We came for my monthly brunch. I visit different restaurants for brunch and Jade is in the top 3. I would go here again. Our waitress was Karina (I think I spelled her name wrong) but she was amazing.
  19. OT

    OpenTable Diner

    Cleveland

    2 reviews

    vip
    3.0

    2 reviews

    Dined on August 28, 2022

    overall3food3service3ambience3
    Brunch was ok but not terrible by any means. The flight was a beautiful presentation but the jalapeño and peach did not taste well at all to me and the peach was watered down. The French toast and pork belly tasted great.
  20. Z

    Zach

    Cleveland

    14 reviews

    vip
    4.0

    14 reviews

    Dined on August 28, 2022

    overall4food4service5ambience5
    Great decor and great staff
  21. OT

    OpenTable Diner

    Charlotte

    8 reviews

    5.0

    8 reviews

    Dined on August 28, 2022

    overall5food5service3ambience5
    Music too loud for brunch. They’re used to a night vibe and still getting used to a daytime vibe.
  22. LS

    LizaS

    Cleveland

    20 reviews

    vip
    5.0

    20 reviews

    Dined on August 28, 2022

    overall5food5service5ambience5
    Jade is a spectacular restaurant. The view is sheer perfection and the food is amongst the best in Cleveland!
  23. OT

    OpenTable Diner

    Cleveland

    3 reviews

    vip
    5.0

    3 reviews

    Dined on August 26, 2022

    overall5food5service5ambience5
    Wonderful meal, gorgeous setting, and a server, Dori, who went out of her way to make our evening exemplary . She even ran outside to bring my husband his hat after the meal! We will return! How lucky we Clevelanders are to have a restaurant with Nobu quality food-the rock shrimp tempura is not to be missed!
  24. BH

    BruceH

    Cleveland

    8 reviews

    5.0

    8 reviews

    Dined on August 23, 2022

    overall5food5service5ambience5
    Fantastic experience from start to finish. A class operation with great food presentation skills and tasty food. Best salmon and spare ribs we’ve had… maybe ever! Nice job Jade!
  25. AI

    AshleeI

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 21, 2022

    overall5food5service5ambience5
    Great vibe, beautiful restaurant! The food was excellent and the staff was friendly! Definitely will be returning!
  26. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined on August 20, 2022

    overall4food5service4ambience5
    The menu selections were great. Our group also appreciated that the restaurant accommodated both sushi and floor 2 menus on 1st floor. Food was excellent. Service was good, but server was a little pushy with “upsell”. We enjoyed the fun ambiance with a live DJ. Only true miss was espresso martinis we ordered- they did not taste like espresso martinis whatsoever and we had to send back after first sip. Dirty martinis and manhattans were good. We dine out quite a bit and while we thought the food was very good, our bill for 4 women was $550.00 for 2 cocktails each, edamame, shrimp, and sushi. Will certainly return.
  27. PK

    PashaK

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience5
    Amazing new sushi place in the heart of Cleveland. One of the best from the many we tried.
  28. l

    lancers

    Cleveland

    20 reviews

    vip
    5.0

    20 reviews

    Dined on August 19, 2022

    overall5food5service5ambience5
    Nice ambiance with 3 different levels to choose from. Rooftop has great views and a DJ. 2nd floor is suppose to be more formal with different menu. A little pricey for the layout and ambiance on 2nd floor.
  29. LM

    LaMonteD

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on August 19, 2022

    overall5food5service5ambience5
    Wanted to try something new and different. Excellent choice. River view patio and it was poppin!
  30. JZ

    JenniferZ

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined on August 14, 2022

    overall5food5service5ambience5
    Very friendly. Reservation was on time and seated promptly. Food was delivered quickly. Drinks took a minute but totally worth the wait. Very limited menu for brunch but everything was delicious. Smaller portions for the price, but bigger than tapas. Very loud music but fun music, and we could still have conversations. Brunch buffet is definitely not worth the price tag ($35). The buffet is eggs, bacon, sausage and waffles. A le carte was the way to go! The margarita flight was beautiful. The view is nice. If you are a bloody Mary snob, you will not be disappointed with the brunch bloody Mary, it is packed with treats, absolutely deliciously, and the made with garlic vodka 🤯😀😍🥰
  31. NN

    NatalieN

    Cleveland

    10 reviews

    vip
    3.0

    10 reviews

    Dined on August 13, 2022

    overall3food5service2ambience3
    Food is awesome and it’s in a great location. Service was not the best though… We had a reservation and specifically talked to someone about sitting downstairs (because that’s where you can get the sushi menu). They didn’t record this in the notes and essentially said we had to be done within 1.5 hours for the best reservation. They also missed a few drinks and an entree that we ordered. The whole experience felt rushed and a little disappointing.
  32. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on August 13, 2022

    overall5food5service2ambience5
    Can tell that the servers were quite inexperienced, but the food was great. Salmon crudo appetizer was incredible.
  33. MF

    MikeF

    Las Vegas

    20 reviews

    vip
    5.0

    20 reviews

    Dined on August 13, 2022

    overall5food5service4ambience5
    Great experience was perfection!
  34. OT

    OpenTable Diner

    Cleveland

    1 review

    3.0

    1 review

    Dined on August 12, 2022

    overall3food3service4ambience5
    The restaurant has a nice ambiance and decor. We sat outside on the water which was nice. The food lacked flavor and creativity. Definitely not my favorite place for sushi.
  35. CS

    CindiS

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 7, 2022

    overall5food5service5ambience5
    Food and service were excellent. It is beautifully decorated.
  36. OT

    OpenTable Diner

    Berkshire

    7 reviews

    vip
    5.0

    7 reviews

    Dined on August 7, 2022

    overall5food5service5ambience5
    Everything was great. Host Olivia was so sweet, server William was a pleasure, and busser smiley was working harder than anyone in there with a smile on her face. Food was great but smileys check ins and hardworking positive attitude made my dining experience 10/10. Will be back
  37. OT

    OpenTable Diner

    Cleveland

    8 reviews

    vip
    4.0

    8 reviews

    Dined on August 5, 2022

    overall4food5service5ambience5
    Times on open table weren't really available but they squeezed us in. Service (jordan) was excellent. Food was wonderful. A bit pricey for portion sizes.
  38. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on July 31, 2022

    overall4food4service4ambience4
    We had reservations but still had to wait about 15 mins to be seated. Drinks and food were good and our server was attentive. Overall a good experience I would go back.
  39. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on July 30, 2022

    overall4food4service3ambience5
    Very yummy. Took forever to get drinks though. Server was very nice!
  40. TL

    TonyL

    Cleveland

    26 reviews

    vip
    2.0

    26 reviews

    Dined on July 30, 2022

    overall2food2service2ambience2
    Way overpriced. The Maguro was old. The drinks for 18 were weak.

FAQs

Jade- New Asian + Sushi Bar- East Bank offers takeout which you can order by calling the restaurant at (216) 815-8700.

Jade- New Asian + Sushi Bar- East Bank is rated 4.3 stars by 134 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 17 times today
Google Map for Jade- New Asian + Sushi Bar- East Bank

1048 Old River Rd, Cleveland, OH 44113

Dining areas

Additional information

  • Neighborhood

    Downtown Cleveland

  • Hours of operation

    Mon–Thu 4:00 pm–10:30 pm Fri, Sat 4:00 pm–11:30 pm Sun 4:00 pm–8:30 pm

  • Cuisines

    Asian, Sushi, Steak

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

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