Jack's Place at The Rosen Plaza Hotel

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1. SR

   SheilaR

   New York Area

   17 reviews

   5.0

   17 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   We were in town for a convention and dined here. The food was exceptional, our server, Amal was outstanding. They were most accommodating of friend’s gluten free needs. I had the filet that was cooked to perfection and a garden salad that was the best I have ever had. The restaurant is filled with wonderful caricatures of famous people. Highly recommended!

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2. OT

   OpenTable Diner

   Orlando

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   When we’re in Orlando we always have dinner at Jack’s Place. The food, service and ambiance are all Top notch. We don’t get up to Orlando more then three times a year but somehow the staff remember us and our names. My friend had a Tuna steak which was cooked to perfection only slightly seared. I usually have Jack’s boneless Ribeye which I ordered medium and had a pink center which was as always Great. Both meals are served with mixed vegetables. I forgot to mention to try Jack’s salad. Each serving is quite large and includes large chunks of Gorgonzola, raisins and pecans. Our server was Hadassa. She was new to Jack’s Place but was knowledgeable and made good suggestions. We hope to see her again. If you’re a return customer or first time diner I can assure you that Jack’s staff will treat you like nobility.

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3. AH

   AlisonH

   1 review

   4.0

   1 review

   Dined on May 17, 2022

   overall4food5service5ambience4

   Great food and service Really empty so it was very quiet

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4. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined on May 14, 2022

   overall5food5service5ambience5

   It was our 9year anniversary and food and ambiance were great. Will dine again

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5. OT

   OpenTable Diner

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on May 14, 2022

   overall5food5service5ambience5

   Wonderful evening at Jacks!

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6. G

   Griffster407

   Orlando

   26 reviews

   vip
   5.0

   26 reviews

   Dined on May 7, 2022

   overall5food5service4ambience5

   Pre Prom dinner with family for high school senior orom

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7. JS

   JimS

   Raleigh

   1 review

   4.0

   1 review

   Dined on May 6, 2022

   overall4food4service4ambience4

   We were looking for a good steakhouse to celebrate our last evening in Orlando and decided to try Jack's Place. We knew it was a hotel restaurant but did not know it was part of the Convention Center as well. However, that really did not affect the restaurant experience or the ambiance of it. We all order the Filet Mignon dinner and were all very happy with our selection. We did not order any appetizers and that may have led to a longer wait for our meal than expected, but when it arrived, it was very well presented and we all thought that the meal was very good. Although the restaurant did have a group celebrating both a graduation and a birthday, it did not appear to be overcrowded; so we were a bit surprised that we had to request another serving of bread but our server did check back with us on a couple of occasions so overall, we were satisfied with the service. I would say that Jack's Place is a good place for a celebration and to enjoy a steak dinner (they have other selection types as well) and I would definitely recommend it.

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8. RU

   RyanU

   1 review

   1.0

   1 review

   Dined on April 30, 2022

   overall1food5service1ambience3

   Food was good..service was poor..had to keep asking for things..like butter and sourcream with our baked potatoe..it seemed like they were short staffed but we evan had to wait very long to get our bill..we had to ask for our refills and they said “coming right up” and nobody came…it was horrible..

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9. MD

   MarkD

   1 review

   2.0

   1 review

   Dined on April 23, 2022

   overall2food3service1ambience5

   Terrible service! My family was nearly finished eating before the server made an appearance on the floor. Server disappeared for 15 minutes at a time. Steak was overcooked, and to try expediting a new one, it wasn’t seared; it had grill marks, but it looked almost grey in appearance. Very disappointed overall. We were looking forward to dining there. I would not recommend.

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10. DR

    DavidR

    1 review

    4.0

    1 review

    Dined on April 22, 2022

    overall4food5service5ambience3

    Not even background music. Said it had been broken for awhile. Food was excellent

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11. CD

    ChristyD

    Minneapolis

    1 review

    5.0

    1 review

    Dined on April 13, 2022

    overall5food4service5ambience5

    This place was good!! I had the sea bass and it was amazing. My son chose a ribeye steak. He said it was very good but they only seared and crusted the one side. He would have preferred both sides seared. My other son had the pasta and he said it was very good. We loved the pesto that was served with bread.

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12. D

    Doc59

    Washington DC

    13 reviews

    5.0

    13 reviews

    Dined on April 10, 2022

    overall5food5service5ambience4

    The service at Jack’s was absolutely phenomenal; from the hostess who seated us, to the person serving the water, to our main server for the evening. Everyone was so cordial, happy, attentive, and such fun-spirits. The service and attitude of the staff was worth the visit! However, the food was awesome too - with great portions. We were celebrating my wife’s birthday and our group of seven thoroughly enjoyed the experience.

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13. GM

    GennM

    Orlando

    12 reviews

    5.0

    12 reviews

    Dined on April 2, 2022

    overall5food5service3ambience5

    The food was outstanding and delicious! We enjoyed looking at all of the wonderful caricatures and even having our kids drawn while waiting for food as well. It was a beautiful restaurant. The service was almost that of fine dining and the food was a reflection of that upscale feeling as well. We will definitely be returning!

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14. FG

    FrankG

    Orlando

    1 review

    5.0

    1 review

    Dined on March 31, 2022

    overall5food5service5ambience5

    From the beginning to the end, everything was AMAZING. THANK YOU

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15. JR

    JimR

    E. Tennessee

    22 reviews

    4.0

    22 reviews

    Dined on March 26, 2022

    overall4food4service4ambience4

    Enjoyed a dinner at Jack's - great food & service, not too crowded or loud, and the setting is decidely upscale w/o the stuffiness.

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16. RH

    RichardH

    Miami

    19 reviews

    vip
    2.0

    19 reviews

    Dined on March 22, 2022

    overall2food2service2ambience3

    Menu too limited. Very noisy. Food quality not good. Server never around.

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17. OT

    OpenTable Diner

    San Diego

    2 reviews

    vip
    3.0

    2 reviews

    Dined on March 16, 2022

    overall3food1service5ambience4

    Good place to have a business meal because it’s quiet but the food was really bad.

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18. NG

    NicholasG

    Orlando

    1 review

    5.0

    1 review

    Dined on March 4, 2022

    overall5food5service5ambience3

    I was expecting a steakhouse experience. But my experience with the food and the professionalism of the staff was outstanding.

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19. IG

    IrwinG

    Orlando

    15 reviews

    vip
    3.0

    15 reviews

    Dined on February 26, 2022

    overall3food2service4ambience4

    We are local so after many years of pleasurable dining at Jack's Place this visit was disappointing. Our Prime New York Strip Steaks were visually different by shape and texture than normal for this cut, and tougher as well. Our New York Cheesecake for dessert was smaller than what you would expect and collapsed in on itself. Not a pretty presentation and surprised it escaped from the kitchen in this condition. On the plus side, my wife enjoyed her salad and her Sea Scallops entree. Service was adequate by staff but the standard "everything OK?" inquiry by the lady manager on duty was not seriously interested in our reply. Another convention hotel with a restaurant for convention people from out of town who will return home and not be back. And likewise, we probably won't also anymore.

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20. DL

    DianeL

    Birmingham

    7 reviews

    5.0

    7 reviews

    Dined on February 25, 2022

    overall5food5service5ambience5

    Wonderful. Our waitress was exceptional. I think her name was Amal. She provided us with the history of Rosens and a artist did our caricature for free during dinner. Ver good food and great location.

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21. K

    Kendra

    Orlando

    1 review

    5.0

    1 review

    Dined on February 18, 2022

    overall5food5service5ambience5

    We had such a lovely evening...amazing food, phenomenal service from our server Alberto, and the caricature artist was phenomenal. Not to mention the restaurant was very beautiful, clean and the entire staff was welcoming, polite, and friendly. Thank you so much for such a wonderful night!

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22. RN

    RodneyN

    Denver

    5 reviews

    4.0

    5 reviews

    Dined on February 15, 2022

    overall4food3service5ambience5

    It was a great valentines day spot! Lowkey and the service is amazing! Will recommend.

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5

    Food was delicious and the Valentine deserts were the best thing I’ve ever had will definitely be back!!

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24. P

    Priscilla

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    I went with my husband for Valentine's Day and we ordered off of the regular menu. Daniel was amazing, as always, along with the rest of the staff. So many friendly faces (I'm familiar with the restaurant) and a wonderful dinner! The chocolate torte is insanely delicious - I definitely recommend it! There were plenty of parties but no big, noisy tables and it felt intimate and relaxing. Love Jack's and the staff!

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25. DL

    DarrenandLorraine

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    We live north of Orlando and came down for dinner! We were so impressed ! Every single person we met had a great attitude and was so welcoming and service-minded making sure everything was great ! We even had a complimentary caricature drawn while we ate! Even the Rosen General Manager Jay came over to make sure our evening was perfect ! Thank you all so much for such a Memorable evening at Jack's !!!

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26. JO

    JenniferO

    Orlando

    17 reviews

    4.0

    17 reviews

    Dined on February 14, 2022

    overall4food4service4ambience5

    We had the Valentine 3 course dinner menu. Appetizer we chose escargot. Served in shells it was a challenge to eat but very tasty. The main course we had surf & turf which was cooked perfectly! Dessert was an assortment of delicious sweets including chocolate covered & liquor infused strawberry. We enjoyed the mid-century vibe and the interesting caricature art displayed throughout the restaurant. As a surprise we received a caricature of us!

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27. OT

    OpenTable Diner

    Orlando

    10 reviews

    5.0

    10 reviews

    Dined on February 14, 2022

    overall5food5service5ambience5

    Great place with great food. Went for the V-day special and was not disappointed. Will return!

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28. DR

    DavidR

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food2service2ambience5

    Most awkward server think Iv ever had , never even got his name. Service was slower than the escargot we ordered. I’m assuming they only cook their steaks one way because I wasn’t given an option for my filet. To be honest Iv had better steaks at my local ale house. But the restaurant had a fun atmosphere to it with all the characters on the walls. Don’t believe me and my fiancé will return in the future

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29. DI

    DIANAC

    Orlando

    4 reviews

    4.0

    4 reviews

    Dined on February 14, 2022

    overall4food4service3ambience4

    Food was very good! Escargots we ordered for appetizer was ok, but you could not even get the escargots out of the shell! I think they were to done, someone them we gave up on! Everything else was really good! Our waitress was not very attentive as we would have liked. She maybe ask how things were twice during our dinner, as she was passing by to go do something else?? We went for Valentine's dinner and I will have to say, the atmosphere was awesome. We were supposed to get something special for dining on Valentines day, but it never happened! From what I can gather, it was supposed to be a "character portrait of the two of us". The gentleman that was doing this, never came to our table?????

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30. V

    Vertellis

    Orlando

    4 reviews

    3.0

    4 reviews

    Dined on February 14, 2022

    overall3food5service3ambience5

    Had 2 servers, one was much more attentive than the other. They equally did not really stay around in case you gad a question. They continously rushed away. We were not pleased paying this amount for food. We expected better service and it was not busy either. We came due to seeing the story on channel 35 in Orlando. There needs to be more attentive to guests Other than that, the good was great. We felt RUSHED

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31. MD

    MarshallDal

    Orlando

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food5service2ambience5

    I have been to Jacks 3 times now! I love the hotel and the food. They do an excellent job. The last 2 times were great!! The service and food were on point. This time we came service was significantly lower, but we still loved the food! Did the valentines pre fixe menu

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32. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5

    Valentines dinner special was amazing

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33. SC

    ShelesheyahC

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on February 13, 2022

    overall4food4service5ambience5

    Valentine’s Day

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34. S

    Stebo

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience4

    One of the nicer dinners I've had in the past year. Everything was awesome. Would highly recommend to visitors or locals. 2 thumbs up, all day long...!

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35. LB

    LyndaB

    1 review

    5.0

    1 review

    Dined on February 9, 2022

    overall5food4service4ambience4

    Convenient to have a nice dinner option inside hotel. Service was great, sea bass was excellent.

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36. KS

    KimberlyS

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on February 8, 2022

    overall3food1service1ambience1

    Our steak was over cooked and not very flavorful. By the time the steak came back correct, I was completely finished with my dinner and the refired steak still hadn’t come out

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37. MC

    MsCris

    Hawaii

    16 reviews

    vip
    5.0

    16 reviews

    Dined on February 6, 2022

    overall5food5service5ambience5

    It was a p

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38. KU

    KayU

    Denver

    1 review

    1.0

    1 review

    Dined on January 29, 2022

    overall1food1service1ambience1

    What a disappointment. All we wanted was a light meal. The food was mediocre and the service was terrible. Unless you are spending big bucks don't bother and even then, don't bother.

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39. KC

    KarolC

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on January 23, 2022

    overall3food3service3ambience2

    Hotel was crowded and noisy. We got a table almost at the door. Food is average. Very limited and what is offered is basic. Service was fine. I liked they have someone painting complimentary cartoons for clients.

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40. JH

    JanetH

    1 review

    4.0

    1 review

    Dined on January 23, 2022

    overall4food4service4ambience5

    Excellent and fun. Meal could have been warmer, but wait staff is trying hard!

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