Jack's Place at The Rosen Plaza Hotel

4.6
385 Reviews
$31 to $50
Steakhouse
Multiple-year recipient of Orlando Magazine’s “Best Restaurant on International Drive” award, offers superb dining while surrounding its guests with the world’s largest collection of autographed caricatures. Prime steak and fresh seafood are served in this casual fine dining establishment.

Featured specials

Select a special by choosing a date, time and party size

New Year's Eve Special Menus & Offers

Dine in
Starting Dec 31, 2021

Come celebrate New Year's Eve at Cafe Matisse. We will be offering a 3-course menu for $35.00 per person. There will be free self-parking. Temperature checks and masks are required to enter the hotel.

What 385 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.4
value
Noise · Moderate
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OT
OpenTable Diner
Tampa
1 review
Dined 4 days ago
Overall3food5service2ambience4

I read a lot of the reviews about exceptional service but ours was sub par. I felt that if we were paying $30-$40 a plate, service would be excellent. The hostess who sat us was great and pleasant, so was the manager. But after that, I felt everything was just rushed - which took away from the entire experience.

Upon taking our drink orders, the server asked if we were ready to put in our entrées without asking if we wanted any starters. We ended up ordering our appetizers and mains at the same time sensing his urgency. We weren’t offered bread service even though a bread plate and butter knife was pre-set at the the table (we had to ask for it). And the server assistant touched our bread with his hands to take it away before we were done with it.

Luckily the food was amazing, otherwise I would have scored this place lower.

DS
vipDanaS
Orlando
12 reviews
Dined 5 days ago
Overall5food5service5ambience5

Wow! What an incredible experience. This was truly ‘magical’. The service from Alberto was perfect, friendly and accommodating. The food was perfectly executed and their homemade pesto was the best I’ve ever tasted. The sea bass and filet were mind blowing as well as cheesecake.

DM
DebbieM
Orlando
1 review
Dined 5 days ago
Overall5food5service5ambience5

This was the 2nd year that we have chosen Jack's Place for our Magical Dining experience. We did invite friends this year and they were very satisfied with the choice. Our waitress was awesome!

M
Mediagirl
Orlando
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

We love to try new places during Orlando's Magical Dining. Jack's Place was one of choices this year. We're so glad we went. There is a real Hollywood-Brown Derby-type ambiance with all the celebrity caricatures and beautiful mica lighting. A young artist came around to do a complementary caricature of my husband and I....it's our new family treasure. From appetizers to dessert, everything was delicious. The choices were amazing. The best values were the grilled octopus appetizer and the porcini crusted sea bass without a $17.00 up-charge. Our waiter and wait staff were so attentive and graciously delivered every request. Most amazing was the cordial interaction with the restaurant's manager. Although it was a busy Friday night, he took time to talk to us about some of the history of the restaurant and some future plans. We now belong to the "I Love Rosen Club" thanks to our visit, and are looking forward to hearing about their next special offer.

OT
OpenTable Diner
Orlando
2 reviews
Dined on October 14, 2021
Overall5food5service5ambience5

Excellent service, very attentive. Magical Dining Menu was great!

CK
ComedianKT
1 review
Dined on October 10, 2021
Overall5food5service5ambience5

Everything was fantastic from start to finish. Great service!

WK
WandaK
Orlando
4 reviews
Dined on October 9, 2021
Overall4food3service5ambience4

It’s good but the steak was over cooked, potato’s & veggies barely warm. We did tell the waiter but didn’t send it back. The steak, however had an amazing flavor.

VF
VanessaF
Orlando
3 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

The food was delicious. From the french onion soup to the filet mignon with the delicious vegetables to ending with the chocolate chip bread pudding. Everything was magnificent. On Fridays and Saturdays they have a complimentary caricature drawing artist and it was such a nice keepsake of our date. I totally recommend Jack's Place!

RL
vipRitaL
Orlando
47 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Jack's Place was the best places that we have done for Magical Dining, and we have done 14 this year. The service was exceptional, and the food was fabulous! Will surely be back!

OT
OpenTable Diner
Orlando
3 reviews
Dined on October 7, 2021
Overall3food2service4ambience4

This restaurant used to be my favorite restaurant but this last time the food was not as good as before! My fish was bland, the scallops were burnt and the shrimp over cooked.

AK
ArnoldK
Orlando
2 reviews
Dined on October 7, 2021
Overall5food5service5ambience5

Our host (Jay Finkelstein) was amazing, he set the mood and his staff was engaging, entertaining and satisfying. Must do again as our family felt at home and comfy.

F
Frank
Orlando
4 reviews
Dined on October 7, 2021
Overall5food5service5ambience5

Food and service was excellent. The room was comfortable and decorated with caricatures of many historical people. The room had the feel of a small, intimate NYC nightclub. Self and valet parking are validated which makes it easy for locals to visit the restaurant.

o
vipotownrex
Orlando
15 reviews
Dined on October 7, 2021
Overall5food5service5ambience5

Food was great and Daniel was the best!

RB
RoyB
Orlando
29 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

From the rack of lamb to the sea bass Jack's Place can do it all! Meals were delicious, service impeccable and ambiance is intimate and relaxing. Looking for a special meal for an occasion or just because, this restaurant fits the bill.

D
Dondi
Orlando
5 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

The food was wonderful. Our waiter ( female) was fabulous, very pleasant and extremely attentive. She even brought us more bread! Couldn’t have asked for more.

DL
DianaL
Orlando
4 reviews
Dined on October 3, 2021
Overall5food5service5ambience5

It was my first time dining here and overall I’m happy with my experience. The food was great. The service was impeccable. Everybody was so kind and on top of everything. When I came in, there was people dining with children so it was kind of noisy for myself but it died down later on. I came to experience the magical dining for the first time and I was not disappointed. 10/10 would come again. Thanks for the awesome service and meal.

BU
BeccaU
Orlando
3 reviews
Dined on October 3, 2021
Overall5food5service5ambience5

Our waitress I didn’t get her name she’s Spanish she’s very attentive to our needs .

l
viplawrence
Minneapolis
8 reviews
Dined on October 2, 2021
Overall5food5service5ambience4

wife and I went to Jack's for the magical dining. had the filet and the sea bass and both were great . service was excellent also. very nice night out.

B
Bray
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Top notch service and food. This place is a true hidden gem of Orlando. The assistant manager Jay was a big part of our enjoyment last night as well. He was so knowledgeable of the menu, history of the restaurant and attention to detail for customer service. Thank you Jay for going above and beyond in service. We can't wait to be back and will tell all our friends and family of how great Jack's place is to dine.

OT
OpenTable Diner
1 review
Dined on October 1, 2021
Overall5food5service5ambience5

Celebrated our honeymoon. We the magical dining special. Food was outstanding. Our server was great. Would definitely go again.

CH
ChowHound
Orlando
1 review
Dined on October 1, 2021
Overall4food4service5ambience3

Dinner for two with selections from a special menu was included in our Magical Nights at Rosen Plaza package. Our party of three was satisfied with the presentation, quality & preparation of our meals. Attentive servers.

AM
vipAnnM
Orlando
14 reviews
Dined on September 29, 2021
Overall4food4service4ambience4

Waiter Manuel was very accommodating. Good presentation and quality of food very good. Brad service excellent.

TB
TeriB
1 review
Dined on September 28, 2021
Overall5food5service4ambience4

The filet mignons were great, and no complaints about the other entrées. Very nice that a side and vegetable was included. The special occasion meal was great from the appetizers/soup/salad through to the desserts!

MF
vipMarkF
Orlando
13 reviews
Dined on September 26, 2021
Overall5food5service5ambience5

Food is great. No stupid sauces, just good meat, potatoes, vegetables, dessert, and wine. Service was awesome. This is a really nice restaurant, we love it.

DR
DianeR
1 review
Dined on September 26, 2021
Overall5food5service5ambience5

Delicious food, steak cooked to perfection! Service was spectacular !0

OT
vipOpenTable Diner
Orlando
13 reviews
Dined on September 26, 2021
Overall5food5service5ambience4

Had a wonderful time. The service was excellent. I asked if they had sugarfree dessert and they did. The food is awesome!

JB
JoseB
1 review
Dined on September 25, 2021
Overall5food5service5ambience5

Very nice place to eat thank you for everything thank to manager and server

HC
HunterC
1 review
Dined on September 25, 2021
Overall5food5service5ambience4

Alberto was amazing. He was very attentive but never over bearing. The gentleman with the ice water was always circling around to make sure we had water. Food was amazing and well plated.

OT
vipOpenTable Diner
Orlando
5 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

Great service and ambiance. Short wait to get seated, complimentary drinks courtesy of the host while we waited. Food was excellent and great price (Magical dinning menu)

j
junm
Orlando
2 reviews
Dined on September 25, 2021
Overall4food5service3ambience5

Food great as always, server ok.. not as pleasant, caricature artist Excellent!

JS
JamieS
Orlando
3 reviews
Dined on September 25, 2021
Overall4food4service3ambience4

The dinner was good, but way too drawn out. A 3 hour dinner is a bit much.

GT
GTabak
Orlando
6 reviews
Dined on September 24, 2021
Overall5food5service3ambience5

Our server, while excellent when she was available, seemed to be quite over extended. We had to ask the bus boy for coffee and he said he would inform our waitress.

S
Snickersmomma
Orlando
35 reviews
Dined on September 23, 2021
Overall3food2service2ambience3

Food was OK ... I had the tuna, which turned out that I didn't like and didn't eat ... but was my personal taste. It was removed from my bill, which was appreciated. Disappointed that waiter asked to validate our parking ticket and valet did not honor it ... still paid $15 to park. Witnessed table next to ours a customer sent back his steak, which was corrected and he seemed satisfied after a new steak was presented. All in all the experience was "OK"

GB
GregB
Columbus
1 review
Dined on September 23, 2021
Overall1food2service2ambience3

I have to say I was really excited about this experience. My wife and I have been planning our anniversary trip for quite some time. This restaurant made the radar because it was highly rated on a few sites.

The experience started off just fine. The waiter was pleasant, very chatty but pleasant. As the restaurant started to fill up, the server started to get busy, really busy. Then Once our meal hit the table we were sorely disappointed. The filet was over cooked, grisly, and something I probably would not even feed my dog. As someone who has worked in a high end steak house, this is a poor excuse for fine dining and rate this up there with an Applebee’s. Did the server ask how things were? No. But he did walk by our table a total of 11 times, not once acknowledging us or making eye contact. At one point, I counted that this server had 9 tables. NINE. Insane. This restaurant needs a lot of work. Service, food quality, and management. Feel free to try, but I would look somewhere else.

OT
OpenTable Diner
Orlando
1 review
Dined on September 19, 2021
Overall5food5service5ambience5

We were taking advantage of Magical Dining. Food was delicious.

W
Wendy
Nashville
9 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

Excellent food, service and atmosphere! Dined on the Magical Dinner menu. Enjoyed tender Filet Mignons with appetizers and cheesecake and Key Lime Pie for dessert. Wonderful!

BO
BillO
Orlando
9 reviews
Dined on September 18, 2021
Overall4food4service4ambience4

Would only recommend with the advisory that we had to pay for parking and if we were dining only - Jack's Place could validate at no charge. Magical Dining locations generally don't charge for parking unless there's a hotel associated with the restaurant. I won't make that mistake in the future. The food was okay. The salads arrived and were served at room temperature (I'm used to having salads served chilled). The filet was okay, but not on the same par as other locations we have recently visited (e.g. Capital Grill, Seasons 52). Lobby was understandably busy since you had a full house with a convention next door. The hostess was very pleasant, efficient, and accommodated our seating preference. Our server did a great job as well and the manager stopped by the table to greet us and ensure all of our needs were being met. Overall, it was a good experience. I was just not expecting the pay for parking, which I should have anticipated because of your location and you are primarily a hotel. I do feel you could adjust and allow free parking with validation from the restaurant.

DL
DeLaineP
1 review
Dined on September 18, 2021
Overall4food5service4ambience5

End of meal it took more than 15 minutes to receive our bill.

OT
OpenTable Diner
1 review
Dined on September 17, 2021
Overall5food5service5ambience5

The food, service and the ambiance was wonderful! Recommend to everyone!!

B
vipBarrydog
Orlando
69 reviews
Dined on September 17, 2021
Overall5food5service4ambience4

Great experience food was crazy good loved the grilled octopus

FAQs

Jack's Place at The Rosen Plaza Hotel is rated 4.6 stars by 385 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Jack's Place at The Rosen Plaza Hotel