Jack's Place at The Rosen Plaza Hotel
Hearts of Romaine, Fresh Shaved Parmigiano Reggiano, Herbed Focaccia Croutons
New Year's Eve Special Menus & Offers
Come celebrate New Year's Eve at Cafe Matisse. We will be offering a 3-course menu for $35.00 per person. There will be free self-parking. Temperature checks and masks are required to enter the hotel.
I read a lot of the reviews about exceptional service but ours was sub par. I felt that if we were paying $30-$40 a plate, service would be excellent. The hostess who sat us was great and pleasant, so was the manager. But after that, I felt everything was just rushed - which took away from the entire experience.
Upon taking our drink orders, the server asked if we were ready to put in our entrées without asking if we wanted any starters. We ended up ordering our appetizers and mains at the same time sensing his urgency. We weren’t offered bread service even though a bread plate and butter knife was pre-set at the the table (we had to ask for it). And the server assistant touched our bread with his hands to take it away before we were done with it.
Luckily the food was amazing, otherwise I would have scored this place lower.
Wow! What an incredible experience. This was truly ‘magical’. The service from Alberto was perfect, friendly and accommodating. The food was perfectly executed and their homemade pesto was the best I’ve ever tasted. The sea bass and filet were mind blowing as well as cheesecake.
This was the 2nd year that we have chosen Jack's Place for our Magical Dining experience. We did invite friends this year and they were very satisfied with the choice. Our waitress was awesome!
We love to try new places during Orlando's Magical Dining. Jack's Place was one of choices this year. We're so glad we went. There is a real Hollywood-Brown Derby-type ambiance with all the celebrity caricatures and beautiful mica lighting. A young artist came around to do a complementary caricature of my husband and I....it's our new family treasure. From appetizers to dessert, everything was delicious. The choices were amazing. The best values were the grilled octopus appetizer and the porcini crusted sea bass without a $17.00 up-charge. Our waiter and wait staff were so attentive and graciously delivered every request. Most amazing was the cordial interaction with the restaurant's manager. Although it was a busy Friday night, he took time to talk to us about some of the history of the restaurant and some future plans. We now belong to the "I Love Rosen Club" thanks to our visit, and are looking forward to hearing about their next special offer.
Excellent service, very attentive. Magical Dining Menu was great!
Everything was fantastic from start to finish. Great service!
It’s good but the steak was over cooked, potato’s & veggies barely warm. We did tell the waiter but didn’t send it back. The steak, however had an amazing flavor.
The food was delicious. From the french onion soup to the filet mignon with the delicious vegetables to ending with the chocolate chip bread pudding. Everything was magnificent. On Fridays and Saturdays they have a complimentary caricature drawing artist and it was such a nice keepsake of our date. I totally recommend Jack's Place!
Jack's Place was the best places that we have done for Magical Dining, and we have done 14 this year. The service was exceptional, and the food was fabulous! Will surely be back!
This restaurant used to be my favorite restaurant but this last time the food was not as good as before! My fish was bland, the scallops were burnt and the shrimp over cooked.
Our host (Jay Finkelstein) was amazing, he set the mood and his staff was engaging, entertaining and satisfying. Must do again as our family felt at home and comfy.
Food and service was excellent. The room was comfortable and decorated with caricatures of many historical people. The room had the feel of a small, intimate NYC nightclub. Self and valet parking are validated which makes it easy for locals to visit the restaurant.
Food was great and Daniel was the best!
From the rack of lamb to the sea bass Jack's Place can do it all! Meals were delicious, service impeccable and ambiance is intimate and relaxing. Looking for a special meal for an occasion or just because, this restaurant fits the bill.
The food was wonderful. Our waiter ( female) was fabulous, very pleasant and extremely attentive. She even brought us more bread! Couldn’t have asked for more.
It was my first time dining here and overall I’m happy with my experience. The food was great. The service was impeccable. Everybody was so kind and on top of everything. When I came in, there was people dining with children so it was kind of noisy for myself but it died down later on. I came to experience the magical dining for the first time and I was not disappointed. 10/10 would come again. Thanks for the awesome service and meal.
Our waitress I didn’t get her name she’s Spanish she’s very attentive to our needs .
wife and I went to Jack's for the magical dining. had the filet and the sea bass and both were great . service was excellent also. very nice night out.
Top notch service and food. This place is a true hidden gem of Orlando. The assistant manager Jay was a big part of our enjoyment last night as well. He was so knowledgeable of the menu, history of the restaurant and attention to detail for customer service. Thank you Jay for going above and beyond in service. We can't wait to be back and will tell all our friends and family of how great Jack's place is to dine.
Celebrated our honeymoon. We the magical dining special. Food was outstanding. Our server was great. Would definitely go again.
Dinner for two with selections from a special menu was included in our Magical Nights at Rosen Plaza package. Our party of three was satisfied with the presentation, quality & preparation of our meals. Attentive servers.
Waiter Manuel was very accommodating. Good presentation and quality of food very good. Brad service excellent.
The filet mignons were great, and no complaints about the other entrées. Very nice that a side and vegetable was included. The special occasion meal was great from the appetizers/soup/salad through to the desserts!
Food is great. No stupid sauces, just good meat, potatoes, vegetables, dessert, and wine. Service was awesome. This is a really nice restaurant, we love it.
Delicious food, steak cooked to perfection! Service was spectacular !0
Had a wonderful time. The service was excellent. I asked if they had sugarfree dessert and they did. The food is awesome!
Very nice place to eat thank you for everything thank to manager and server
Alberto was amazing. He was very attentive but never over bearing. The gentleman with the ice water was always circling around to make sure we had water. Food was amazing and well plated.
Great service and ambiance. Short wait to get seated, complimentary drinks courtesy of the host while we waited. Food was excellent and great price (Magical dinning menu)
Food great as always, server ok.. not as pleasant, caricature artist Excellent!
The dinner was good, but way too drawn out. A 3 hour dinner is a bit much.
Our server, while excellent when she was available, seemed to be quite over extended. We had to ask the bus boy for coffee and he said he would inform our waitress.
Food was OK ... I had the tuna, which turned out that I didn't like and didn't eat ... but was my personal taste. It was removed from my bill, which was appreciated. Disappointed that waiter asked to validate our parking ticket and valet did not honor it ... still paid $15 to park. Witnessed table next to ours a customer sent back his steak, which was corrected and he seemed satisfied after a new steak was presented. All in all the experience was "OK"
I have to say I was really excited about this experience. My wife and I have been planning our anniversary trip for quite some time. This restaurant made the radar because it was highly rated on a few sites.
The experience started off just fine. The waiter was pleasant, very chatty but pleasant. As the restaurant started to fill up, the server started to get busy, really busy. Then Once our meal hit the table we were sorely disappointed. The filet was over cooked, grisly, and something I probably would not even feed my dog. As someone who has worked in a high end steak house, this is a poor excuse for fine dining and rate this up there with an Applebee’s. Did the server ask how things were? No. But he did walk by our table a total of 11 times, not once acknowledging us or making eye contact. At one point, I counted that this server had 9 tables. NINE. Insane. This restaurant needs a lot of work. Service, food quality, and management. Feel free to try, but I would look somewhere else.
We were taking advantage of Magical Dining. Food was delicious.
Excellent food, service and atmosphere! Dined on the Magical Dinner menu. Enjoyed tender Filet Mignons with appetizers and cheesecake and Key Lime Pie for dessert. Wonderful!
Would only recommend with the advisory that we had to pay for parking and if we were dining only - Jack's Place could validate at no charge. Magical Dining locations generally don't charge for parking unless there's a hotel associated with the restaurant. I won't make that mistake in the future. The food was okay. The salads arrived and were served at room temperature (I'm used to having salads served chilled). The filet was okay, but not on the same par as other locations we have recently visited (e.g. Capital Grill, Seasons 52). Lobby was understandably busy since you had a full house with a convention next door. The hostess was very pleasant, efficient, and accommodated our seating preference. Our server did a great job as well and the manager stopped by the table to greet us and ensure all of our needs were being met. Overall, it was a good experience. I was just not expecting the pay for parking, which I should have anticipated because of your location and you are primarily a hotel. I do feel you could adjust and allow free parking with validation from the restaurant.
End of meal it took more than 15 minutes to receive our bill.
The food, service and the ambiance was wonderful! Recommend to everyone!!
Great experience food was crazy good loved the grilled octopus
Jack's Place at The Rosen Plaza Hotel is rated 4.6 stars by 385 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.