Jack's

4.7
17 Reviews
$30 and under
American
Just steps away from the casino floor, Jack’s Bar + Grill is a classic American
fare restaurant that offers guests amazing waterfront views and a large variety of
eats. Jack’s menu features favorites like the Liberty Bell pretzel served with beer
cheese and spicy mustard, and a crab cake platter that includes two house-made
crab cakes served with garlic mashed potatoes, a seasonal vegetable and Cajun
aioli sauce.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 17 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.4
ambience
4.3
value
Noise · Moderate
88% of people would recommend it to a friend
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JB
JustinB
Philadelphia
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Food was excellent,Service was great had zero complaints would definitely go back again

JW
JamieW
Philadelphia
9 reviews
Dined on April 16, 2021
Overall3food2service4ambience3

Food lacked flavor and was very greasy. Waitstaff was attentive. Restaurant was well decorated and decent enough for a bite in a casino.

LB
LarryB
Philadelphia
1 review
Dined on April 9, 2021
Overall3food2service4ambience3

I had the special, white fish with the creamed shrimp on top, it was burut and very dried out,had no flavor,brussels sprouts also burnt and hard. Larry had cheesesteak sub, it was just, OK, seafood chowder tasted like a veggie soup,

MW
MoWood
Philadelphia
1 review
Dined on February 14, 2021
Overall2food1service2ambience1

Hubby and I wanted to enjoy a valentine's dinner and belated anniversary out of the house; After reading reviews about Jack's we were interested in trying it. For those unaware, as we were, Jack's is situated INSIDE the RiverCrest Casino. We had our temperature checked upon entrance into the casino. A manager closed a terminal after checking my husband's temperature because he needed to use the machine, and insisted I move to another line. I was separated from my husband and was behind 5 others--who were not socially distancing within the line. When we were both in the casino, signs were well-placed indicating directions to Jack's--took about 4 minutes to get there upon entrance. When we arrived at the hostess stand, we were greeted and asked if we wanted a table or booth. There was no reference to asking if we had reservations, and no indication that we were celebrating something special as indicated on the Open Table app. I responded that we had reservations, and would like a booth. Our wait staff was attentive at first, and then was M.I.A after we placed our order. We had to ask another server when we needed something. My husband ordered the Chicken Alfredo, which came with charred chicken and a bowl of sauce with few noodles. It was a soup! He then ordered a burger which also came out charred. Our experience left us hungry and disappointed.

EV
EVELYNW
1 review
Dined on February 13, 2021
Overall5food5service5ambience4

The food was amazing and worth every penny. I will returen

OT
OpenTable Diner
Philadelphia
6 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Pre valentine day brunch , great outing

J
Janer
1 review
Dined on January 27, 2021
Overall4food4service5ambience3

Good comfort food prepared quickly and served hot.

J
Joannes
Philadelphia
1 review
Dined on January 16, 2021
Overall5food5service5ambience5

My husband & I enjoyed a delicious lunch at Jack's with excellent service. It was so nice to be out & know we were in safe, relaxing surroundings. All safety protocols were in place & we had a wonderful date night! Thank you!

OT
OpenTable Diner
Las Vegas
2 reviews
Dined on October 24, 2020
Overall4food4service3ambience3

Service was good. But the food and drinks were amazing. I had the Salmon with the Sweet Rita drink. While my husband had the Bang Bang shrimp, BBQ dry rub wings, & rolls.

k
kathypal
Philadelphia
3 reviews
Dined on October 21, 2020
Overall5food5service5ambience5

We had a pleasant experience eating at Jack's. We were seated outside in beautiful weather. The staff served us promptly and they were very pleasant. My friend ordered a great cocktail and we both had the burger platters. The price was great and we will most certainly eat there again.

AH
ArmittaH
1 review
Dined on September 27, 2020
Overall5food5service5ambience5

My family and I had a really good time . We felt safe, relaxed I would come back again.

MG
MikeG
1 review
Dined on September 22, 2020
Overall5food5service5ambience3

I have been to Jack's three times. Twice I had the salmon which was delicious, The vegetables under the salmon were very tasty, meager serving of vegetables, but tasty. On my most recent visit, I had the salmon. I noticed I didn't have as much guacamole this time, but the meal is still a favorite of mine at Jack's. I did not care one iota for the key lime pie which I ordered on my first visit. I will not order that again, and I have warned my friends about the key lime pie. Is it even food? It tasted like something out of a test tube. I described it to a friend as a sweetened, artificially-colored synthetic lard. I suspect the cheese cake might be similar. I would be reluctant to order it. The root beer float however was fantastic. The serving staff were also fantastic.

JJ
JoyceJ
Philadelphia
4 reviews
Dined on September 11, 2020
Overall5food5service5ambience5

Very pleasant dining experience. My meal was delicious and the service was excellent! Hasam was very attentive and had a great personality!

OT
OpenTable Diner
Baltimore
2 reviews
Dined on March 1, 2020
Overall2food1service1ambience2

They messed up two out of 4 of our food orders

ND
NoelleD
1 review
Dined on February 15, 2020
Overall1food1service1ambience3

Unfortunately we did not have a good experience. The service was awful , so slow to even get our drinks and food and then no one came back for awhile to see if we needed anything else. The food was just O:K.

KG
KenG
1 review
Dined on February 14, 2020
Overall3food4service3ambience4

I was pleasantly surprised by the experience, a remarkable value for a casino restaurant. The food was much better than I anticipated, cooked perfectly with crisp veggies & creamy mashed. Prices were good. There were some minor service issues, probably to be expected for a new joint only recently opened. The host, however, should have done better with the little things.
3 solid stars, with a good chance of rising to 4 on our next visit.

OT
vipOpenTable Diner
Philadelphia
7 reviews
Dined on February 11, 2020
Overall4food5service5ambience4

I was pleasantly surprised at the quality of the food for a restaurant in the middle of a casino. Everything we we ordered was delicious, especially the pot roast!

FAQs

Jack's is rated 4.7 stars by 17 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.