Jack's Lobster Shack

Jack's Lobster Shack reviews from people who’ve dined at this restaurant. Based on recent rating.

1. NC

   NatalieC

   New York City6 reviews

   5.0

   Dined on February 22, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great
   

   Jack's Lobster ShackResponded on February 28, 2020

   Hi. Thank you for coming in. we appreciate the 5 star review. Hope to see you again. Jack
   

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2. Y

   Yaya

   New York City8 reviews

   3.0

   Dined on February 9, 2020

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The coffee was really acidic and the shrimp were pretty small which surprised me considering that its a seafood restaurant.
   

   Jack's Lobster ShackResponded on February 22, 2020

   Hi. Thank you for coming in. sorry that you weren't 100% satisfied. How was everything else besides the coffee and shrimps. Jack
   

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3. MG

   MarkG VIP

   New York City28 reviews

   5.0

   Dined on February 8, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great little place. Super nice people and great food!
   

   Jack's Lobster ShackResponded on February 22, 2020

   Hi. Thank you so much for coming in and taking to write this nice review. Hope to see you again soon. Jack
   

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4. OT

   OpenTable Diner

   New York City2 reviews

   5.0

   Dined on January 20, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my dad’s 76th birthday and the server, Mikayla (spelling may be wrong) was so absolutely amazing! The food was fantastic. The entire staff was warm and welcoming. We could not have asked for anything more.
   

   Jack's Lobster ShackResponded on February 22, 2020

   Hi. Thank you for coming in and choosing us for such a special occasion. We appreciate the 5 stars. Jack
   

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5. MS

   MarkS

   New York City6 reviews

   3.0

   Dined on January 8, 2020

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   I have been to this restaurant before and was happy with my meal. However, I was disappointed this time. I ordered the 11/2 lb lobster special. The lobster was small, not soft and tasteless. The corn on the cob was inedible.
   

   Jack's Lobster ShackResponded on January 19, 2020

   Hi. First Thank you for coming back. Our lobsters are always weighed. As far as taste we really don't do anything to the lobster but steam it and give butter on the side, and the corn is a hit or miss in the winter. Hope you come back and your experience will be better. Jack
   

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6. L

   Lisa VIP

   New Jersey243 reviews

   4.0

   Dined on December 31, 2019

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   I had to have a lobster roll on New Year's Eve and knew there's no place better than Jack's Lobster Shack! We like to pop into the Ridgewood location, but my husband wanted something cooked, which you can't get in Ridgewood, so we drove down to Edgewater and had a delicious end-of-the-decade lunch. Love the friendly service and the food is so fresh and delicious!! Highly recommend this casual spot!
   

   Jack's Lobster ShackResponded on January 19, 2020

   Hi. WOW Thank you so much for this great review. We appreciate you visiting both locations. Happy New Year. See you again. Jack
   

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7. h

   hatecheapfood

   New York City67 reviews

   1.0

   Dined on November 19, 2019

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 1

   Not a pleasant dining experience for an empty restaurant night with a screaming toddler running around the place and employees talking to each other from across the room Service was good and friendly. Portions were smaller than their other sister restaurant.
   

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8. t

   teach29 VIP

   New York City67 reviews

   5.0

   Dined on November 17, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I have been to Jack's Lobster house many times. We've brought several friends and family with us and they always want to go back. We are never disappointed. Food and service are always great!
   

   Jack's Lobster ShackResponded on December 29, 2019

   Hi. Thank you so much for coming back and specially bringing your friends. So sorry for the late response to your kind review. Wishing you a very Happy and Healthy New Year. Jack
   

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9. BC

   BenC

   New York City7 reviews

   4.0

   Dined on November 10, 2019

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   For no fuss lobster---Jack's fits the bill. I had the warm lobster roll and it was very good---as was the Key Lime Pie. It's fairly easy on the wallet too!
   

   Jack's Lobster ShackResponded on November 15, 2019

   Hi. Thank you so much for coming in. We appreciate the review. Jack
   

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10. L

    Luv2eat VIP

    New York City26 reviews

    5.0

    Dined on October 20, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Love Love this restaurant! Device cannot be better. The food is always good.
    

    Jack's Lobster ShackResponded on November 15, 2019

    Hi. Thank you for coming in. We appreciate the 5 star review. See you again soon. Jack
    

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