Jack O'Neill Restaurant & Lounge

4.2
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1043 Reviews
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$31 to $50
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Contemporary American
Channeling the spirit of Santa Cruz, and O’Neill himself, Jack O’Neill Restaurant and Lounge is Santa Cruz’s best new destination for coastal California cuisine. The approachable and family-friendly vibe at Jack O’Neill Restaurant and Lounge will welcome hotel guests and locals alike. Live music will be featured Thursday – Saturday year-round, introducing emerging local performers as well as neighborhood favorites.
With a strong emphasis on sustainability and local fare, Executive Chef Ken Drew will feature seafood from the Monterey Bay, meat and produce from small, local organic farms and local wine and craft beers. Jack O’Neill Restaurant & Lounge is also a member of the Monterey Bay Aquariums Seafood Watch program.
What 1043 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.3
service
4.5
ambience
3.7
value
Noise · Quiet
71% of people would recommend it to a friend
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R
San Francisco
7 reviews
Dined 2 days ago
Overall5food5service5ambience5

Beautiful location! I loved the scenery and ambiance of Jack O’Neill’s. We stopped by here for a quick bite to eat when heading up north; and was amazed! Good quality food that was fresh and tasted amazing.

t
Sacramento
12 reviews
Dined 5 days ago
Overall4food4service4ambience5

The restaurant has the best views of Santa Cruz. Dinner was a bit too salty but it was good. I had the bouillabaisse and it was good but too salty. I usually have bouillabaisse at Fish House in Monterey and it's excellent.

OT
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great place, great food, outstanding view of Monterey Bay. Valet service from hotel even delivered car to the restaurant when we finished.

OT
San Francisco
2 reviews
Dined on February 9, 2020
Overall1food1service1ambience1

We are locals and invited guests for Sunday brunch @ 1 pm- a busy time but end of brunch window. The food was underwhelming especially the seafood salad our guest ordered for $25. The presentation was all spinach in a bowl with 2 small crab claws, a small piece of tuna & tomatoes. It was embarrassing. Our drinks took a long time and I ordered beer so it wouldn’t have to be mixed. It was a very disappointing meal except for the valet parking service.

KP
1 review
Dined on February 9, 2020
Overall4food4service3ambience4

My brunch item was outstanding, eggs rancheros. My lunch date loved his homemade whip cream. The view was fantastic.

N
San Francisco
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Amazing view, great food. Loved the experience

OT
Los Angeles
2 reviews
Dined on February 1, 2020
Overall2food3service2ambience3

Young poorly trained but enthusiastic waitstaff. Food served Luke-warm. Fish cooked well though oversauced.

GS
San Francisco
2 reviews
Dined on February 1, 2020
Overall3food3service5ambience5

Sausage platter way too overcooked - xxxxxxxxxxxxxxx

OT
1 review
Dined on January 30, 2020
Overall3food3service3ambience3

Wife specifically ordered Filet Mignon with no mushrooms, they piled mushrooms sky high. This resulted in my wife getting sick. She tried to be a good sport and eat it but wasn’t happening. 40 dollar piece of meat wasted.

MJ
1 review
Dined on January 26, 2020
Overall3food1service5ambience5

The fish was the saltest thing I have every eaten.

DB
San Francisco
7 reviews
Dined on January 26, 2020
Overall4food4service4ambience4

Great views. Good food. Nothing really exceptional.

MB
San Francisco
9 reviews
Dined on January 25, 2020
Overall4food4service4ambience5

Beautiful views...Nice food and acceptable service. The views alone are worth a visit.

OT
Chicago
6 reviews
Dined on January 19, 2020
Overall5food5service5ambience4

Excellent cioppino

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JC
San Francisco
7 reviews
Dined on January 17, 2020
Overall3food3service5ambience4

Our server was great. My salad greed were not the fresh and the chicken was only so so.

a
Cleveland
8 reviews
Dined on January 12, 2020
Overall3food2service2ambience4

Very nice room and amazing location but the food was not good. We were so disappointed. Won't be going back.

MD
New York Area
18 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

We love the quick drive ‘over the hill’ from downtown San Jose for some beach time, amazing views and a great breakfast or lunch. Valet and easy street parking. Very good food and service is good.

M
1 review
Dined on January 11, 2020
Overall2food1service2ambience4

We went there for my wife’s birthday they were aware it was my wife’s birthday . We split the special T Bone steak and shrimp . The shrimp were not cooked and spoiled we showed the waiter he agreed and Mgr came back with a plate of cooked shrimp that we declined because we couldn’t get the bad taste of the shrimp . This stuff happens. But it is the response of the Manager. No offer for a dessert for free no adjustment to the bill A special birthday dinner sucked !

WO
1 review
Dined on January 8, 2020
Overall5food4service5ambience5

Only comment, food portions for the pasta were huge . . . perhaps a bit more appealing if not so much food on the plate. Love the restaurant, service was awesome and the food terrific.

MD
San Francisco
1 review
Dined on December 29, 2019
Overall3food3service2ambience4

We like O'Neill's and we'll probably go back again. But this last experience was less than stellar. It was a Sunday and the place did not appear to be busy. Our pre dinner drinks took way too long... They came after the first course. The server could have been a little more attentive. The main course was flavorful and there was ample food. But it came to the table barely warm, at best. If we had had attentive service and hot food, I'd be giving it maximum stars.

KS
San Francisco
1 review
Dined on December 25, 2019
Overall5food5service5ambience4

A very pleasant experience. The food was yummy and the ocean view was lovely.
The restaurant interior is very stylish!

MV
1 review
Dined on December 25, 2019
Overall5food5service5ambience5

Good food, great view and atmosphere and wonderful servers

p
San Francisco
6 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

It was a delicious Christmas Eve dinner. The prix fix menu had varied options for each course. The chef was on their game....my halibut was prepared beautifully.

DN
San Francisco
9 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

Peaceful and enjoyable setting with a beautiful view. The food was very good and the service was attentive but not intrusive. We will return with some of our friends.

j
1 review
Dined on December 18, 2019
Overall5food5service5ambience5

We had our office Holiday lunch in the restaurant and had a great meal.

BA
San Francisco
2 reviews
Dined on December 9, 2019
Overall5food5service5ambience5

Unbeatable view! Romantic! Beautiful restaurant and lounge! Quiet! Delicious food! Excellent service! Looking forward to returning soon!

JS
1 review
Dined on December 7, 2019
Overall4food3service5ambience5

Our cocktail, wine and entree were excellent, the mushroom asparagus salad was mediocre. Service was exceptional. Great ambiance.

r
San Francisco
9 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

We’re repeat offenders. Awesome views of the ocean, cliffs and pier. Food, service, wine selections are all gourmet class. Good price to value.

OT
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

My husband and I were celebrating are 24th Anniversary.

OT
San Francisco
14 reviews
Dined on November 23, 2019
Overall2food2service2ambience2

Did not meet expectations of it's rating (4.4) - maybe an off day?
Hanger steaks tender, but arrived lukewarm, $26
Steak knives brought when were almost done eating.
When waitstaff brought them, "I guess you don't need these."
Why were the steak knives not with the steaks?
Rice under cooked on Poke Bowl, only about 3-4 oz of fish, $24
Early Saturday night, not very busy-why didn't food come out hot?
$14 cocktail, not worth it.
Meal felt rushed, we were in & out in 40 minutes.

OT
San Francisco
2 reviews
Dined on November 19, 2019
Overall5food5service5ambience5

Great food and service can’t wait to go back

OT
San Francisco
1 review
Dined on November 16, 2019
Overall4food4service5ambience5

Beautiful restaurant. Food is pretty good. Price is quite high. Good service.

JJ
1 review
Dined on November 3, 2019
Overall5food5service5ambience5

Breakfast was great! Service was great! View was great!

OT
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

Service was awesome. We got attended quickly and very respectful. Our expectations were met.

MN
San Francisco
3 reviews
Dined on November 2, 2019
Overall4food4service5ambience5

This is the second time we have eaten here, this time for breakfast. The menu has a nice variety, the service was excellent and the view is to die for. There were three of us. Two had scrambles and one had eggs Benedict. Nice portions with fresh ingredients, however the Benedict arrived cold and the eggs were not medium as requested. The server immediately took it away and after a few minutes returned with a fresh plate, hot and eggs cooked perfectly. This is a beautiful place to enjoy a meal with an outstanding view and good food which is not easy to find in Santa Cuz.

AB
San Francisco
7 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

We were staying at the hotel so we had dinner and brunch at Jack O’Neill. I’m Celiac and they were very careful to make sure I didn’t ingest gluten and were willing to prepare items GF for me. I was very impressed with the attention to detail and service. With such a gorgeous view and great food, we had a happy and memorable anniversary.

b
1 review
Dined on October 20, 2019
Overall4food3service3ambience5

much too bright inside for dinner. Management said the lights do not have a dimmer. Unfortunate because it is soo bright inside at night you cant see past the reflection of the lights in the windows to see the view. Seat were very uncomfortable as the arm rests are too low and and cant relax in the seats.

MM
1 review
Dined on October 20, 2019
Overall1food1service2ambience4

The entire reason we went to O'Neils during restaurant week was to try different menu items, which we chose in advance. Our decision to go there, out of all the restaurants we could have gone to, was based on the menu that was posted on line. We had an early reservation (6pm) so we could catch the sunset, and thank goodness we did because that was the best part of the experience. Even though restaurant week was only 3/4 over (there were 3 more days featuring that menu) and it was early in the evening, they were out one of the three pre fix meal choices, the duck, leaving only the seafood pasta option and the vegetarian option. Not wanting the veg option we both ordered the seafood pasta option and it was very disappointing. There were 2 large prawns, slightly under cooked, and a piece of salmon over a huge pile of pasta with some cherry tomatoes and peas. Not what I'd call fine dining, more what I would expect at a touristy mid priced wharf restaurant. In hindsight I should have just ordered off the menu, but that defeats the purpose of restaurant week.

OT
San Francisco
2 reviews
Dined on October 20, 2019
Overall5food5service4ambience5

We had Casey as a server and my brother thought he was dower. But then he brought my daughter birthday cake with a huge smile on his face! Thank you for fitting us in

JM
San Francisco
29 reviews
Dined on October 18, 2019
Overall2food1service3ambience5

The food was not good. The hamburger was very weird, it had mashed potatoes on it. The view is great, but we wouldn’t go back.

HH
Denver
20 reviews
Dined on October 18, 2019
Overall2food1service3ambience5

We ordered the seafood trio. The fish was cold. The shrimp were overcooked and rubbery. The zucchini was mush. The purée on which it was all served was horrendous. Service good, though a little too over the top. Dessert was very good: chocolate lava cake filled with caramel. As good as the dessert was, we won’t be back (used to be a good place).