Jack Astor's - Ottawa (Kanata)
In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.
But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
We couldn’t believe that a sangria with 2oz of wine cost $13+. The waitress came to the table, opened what looked like pineapple juice in a glass bottle and then had 2oz of wine to which she pored 1oz on top. No fruit, no wine, no good! We expressed our dissatisfaction but the waitress didn’t even acknowledge. The food was good, the restaurant was nice, but the drink and the waitresses lack of wanting to be on shift wasn’t fun.
We had a large group here for dinner and it was pretty decent. I’m not sure if it was because it was a bigger group or not but we waited quite awhile for our food. Our waitress was very nice. In particular I had Chicken Parmigiana but noticed a faint chemical or off taste to the bowtie pasta, nothing horrible just strange.
Would not recommend, food was awful. Had lunch at 1pm and everything seemed reheated and pre-prepared. The burgers were dry and cold and bland, definitely not prepared in house. Veggies were wilted. Even desserts were bad. Go there if you want fast food in a nice place. Not suitable for children, had unpleasant images, even on their kids menu.
We had good service and I was impressed that the manager asked about my food allergy/sensitivity and modified my meal accordingly. Thank you.
Best thing of all was the server; a lovely, friendly young lady with lots of personality!
Was a special super for Mother’s Day.
The service was great and the staff were are awesome.
Jack Astor's Kanata is my favorite special occasion place. My husband and I don't eat out a lot but when we do it is always Jack Astor for our favorite chicken quesadillas. Thank You. See You again soon.
We reserved very early on (using OpenTable) for a table for 6 for a special Mother's Day occasion and was given a poor narrow table in the middle of busy corridor! Seating was very cramped for us and pretty much impeded wheelchair access to washrooms for other people sitting nearby.
There were a lot of better tables available when we arrived but I guess they liked to keep all their customers bunched up in the same corner of restaurant to make it easier for servers.
Food was okay for what it was but not a large or interesting selection to choose from. Menu is more casual and middle of the road and safe. Kid's menu had good variety with healthy selections.
We were there for family lunch but found music was very loud so it was difficult to talk sometimes with the heavy bass speaker thumping away.
Jack Astor's also sent out this misleading email advertising about all mom's getting a glass of Rosee on Mother's Day but it turned out to be more of a "suggestion" and not a "promotion" as first thought.
My sons order was wrong. Server was ok. No longer make frozen margaritas which was very disappointing.
Service was slow for a lunch sitting. The restaurant didn't even seem that busy.
Our server was fantastic, surely outstanding & hilarious! Restaurant atmosphere was awesome, not too loud. Food was excellent for a first time visit, I was very pleased & we will be back again!
Great service, great food! And the fact that they take reservations, certainly alleviates stress for anyone who has event tickets for the CTC.
The service was beyond bad with a waitress who needs a career change. My wife's fish in her fish and chips was disgusting. Lots of batter, the a layer of grease then an itty bitty piece of fish. They have the nerve to charge $21 for a 10 ounce glass of Santa Margarita wine. We will never go back.
The service was outstanding and the staff t-shirts were a nice touch. The food was excellent with the exception of the fish and chips: the fish was overcooked yet the batter was undercooked, and the fries were not hot. All the other dishes were delicious.
I had the 7oz classic steak with loaded mashed potatoes and seasonal veggies. Everything was fantastic and the steak was cooked perfectly.
Would have preferred a better table. I made reservations in advance but we were seated right by the entrance to the bathroom and the kitchen. It was very noisy and very busy. People who walked in on the same day had better tables then we did
I ordered the steak medium rare and it was anything but. It definitely was not worth the price. The food ordered by others in the party was so so. I won’t be going back to this location.
Great service and food. This place always delivers on a great meal.
Food was good, waitress was very nice, but food took bit long to get to us.
Very nice waiter
Our server was outstanding
Just a lovely young woman
It took our waitress over twenty minutes from the time we sat down to ask us what we would like to drink.
Overall the food was good, two bacon cheese burgers, a bow tie pasta dish and the 11 oz New York Classic steak. However, I'd recommend changing the mashed potato side to a baked potato.
The service was excellent.
As it was a Sunday evening the restaurant was relatively quiet. The menu was not very exciting. Cost of steak meal was expensive and the 7 oz steak looked much smaller, more like 5 oz.
We were seated immediately, waitress was at our table within 5 minutes with menus. 5 distinct orders were delivered to our table within seconds of each other. Food was hot, fresh and exactly was we ordered it. Hockey gsme in city but still able to easily converse with everyone at table. All guests enjoyed their meals.
We just found $3.99 for a flat fountain drink was a bit much and we weren’t even offered refills.
Disappointing on all levels, food, service, ambiance. Won't be rushing back.
We had both my sons birthday dinner here at separate time and both fantastic.
Well done to all involved, keep the great work.
The fajitas for 2 were disappointing. We had shrimp and steak and there was very little steak. Us and 5 kids and the kids seemed happy with their adult meals...
The food and atmosphere were very good..we will be back
Tried some of the new options on the menu....new since the last time I was there and was very surprised by what I had. Normally I get the sundried tomato pasta, this may have been a new fav for me
Excellent service. Good value. Food presentation excellent.
On reservation, I had requested a low level table since the group included 4 seniors. All meals bit one arrived relatively at the same time. One meal did not arrive, when questioned the missing meal arrived, but was wrong. Was sent back and replaced when everyone else had finished their meal. That meal was wrong also. The meal had been ordered with chicken, first arrived with tofu, next arrived without chicken. There was no monetary compensation for the error. At the very least, that meal should have been free! There was no apology and no table visit from the manager. So disappointing!!
As always, Good food. Service was ok, we had a newer server and she was a bit slow to bring drinks and the cheque. I really like the renovations
Excellent. Food and service was great. Menu options plentiful.
Went out for a Christmas supper, staff were excellent and treated us very well. Food arrived as order and timely. Over all one of the best experiences we had in casual dining in Kanata. Great job to all and Thank you.
As always, Good food, quick service and I really like the renovations!
The service was good and the beer choices are always great. Usually love Jack astors food but my mom ordered fajitas and everything was cold by the time it got to us, which was quite long. Chicken, wraps. I ordered a veggie burger and it was very disappointing. Went before a hockey game so maybe they were just too busy. Several tables around us who got there after us got their food before us.
Amazing menu selection of delicious appentizers and main dishes. Good beer and coctails. Cozy, warm atmosphere. Friendly expert service. Our meal was prepared to perfection and ready fast. We made reservations for dinner for a group of eight before seeing a movie. I will definetly be returning.
Had not set our expectations high and were still left disappointed. I understand a party of nine can get complicated but the restaurant was not that busy and the only thing that was truly accurate was the bill.