Jack Astor's - Ottawa (Kanata)

4.5
160 Reviews
CAN$30 and under
Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 160 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
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OT
OpenTable Diner
Ottawa
1 review
Dined a day ago
Overall5food5service5ambience5

Travelled to Ottawa for Black Friday

F
Freddy
Atlantic Canada
1 review
Dined on November 5, 2021
Overall4food3service4ambience3

My dish was rice heavy and lacking chicken and not spicy as requested

CH
CourtneyH
Ottawa
11 reviews
Dined on October 11, 2021
Overall3food3service4ambience3

It looks like they got a new menu, and unfortunately, we were a bit underwhelmed :(. We ordered a salad and a new chicken sandwich, neither of which were great. The salad wasn't as described on the menu, and most of the lettuce was starting to rust, so not the freshest. The sandwich was ok, but nothing too exciting. My daughter loved her chicken fingers from the kids menu :). The service was very friendly, and their new app was prettly slick (ordering refills on our own, and paying directly).

SR
StephR
Toronto
1 review
Dined on August 11, 2021
Overall2food2service3ambience4

Menu has changed and prices are higher. Was disappointed. Food quality not as good as it was in the past

A
Ashwaq
Ottawa
1 review
Dined on July 31, 2021
Overall5food5service5ambience5

Love it.
It was my friends birthday and we had tons of fun

KM
KatieM
Toronto
6 reviews
Dined on July 9, 2021
Overall1food3service1ambience1

Called ahead to ask if their patio was dog friendly and were told yes and made a reservation. Showed up and were told we had to tie up our four month old puppy 20feet away off the the side of the patio. This is not what I call dog-friendly and we certainly weren’t tying our french bulldog pup off the patio and out of our site. Disappointing as any other options were booked up by this time on a Saturday evening and we were traveling so our options were also limited.

CJ
ChristianJ
Ottawa
5 reviews
Dined on July 5, 2021
Overall3food3service2ambience2

Food was cold, the lemon wedge was rock hard and dry. I was pretty sick at about 2am. It’s my first bad meal at a Jack’s.

DS
DavidS
1 review
Dined on June 24, 2021
Overall5food5service5ambience5

Went to Jack’s for a graduation lunch and enjoyed a great meal on the patio.
Chipotle steaks a very tasty dish with the loaded baked potato.
Sat on the patio, which was excellent

ES
ElizabethS
1 review
Dined on June 13, 2021
Overall4food4service5ambience4

Thanks we had a good time. Fun to be out again. Tables were a bit close and small so we were pleased we went mid afternoon.

AF
vipAimeeF
Montreal
7 reviews
Dined on April 2, 2021
Overall3food3service2ambience3

Food was just ok
Bill was expensive for quality
My steak was mostly fat
Our male server was very nice
But others brought our food and just dropped and ran off
So and we kept having to ask for things
Like salt and pepper, ketchup,
And at one point I asked for dressing on my balsamic dressing for my salad and was brought greek dressing.
We made a reservation and checked in with hostess
We were seated next kitchen so it was high traffic area, noises area and also near take out area and bathrooms
Then when I got home I rec’d an email on open table saying we never showed up for our reservation?

KW
KrisW
Toronto
9 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

Waitress was awesome!!!

OT
vipOpenTable Diner
Ottawa
2 reviews
Dined on March 10, 2021
Overall5food4service4ambience4

Wonderful birthday for my father-server was most kind and courteous

GD
GabrielleD
Ottawa
2 reviews
Dined on March 4, 2021
Overall5food5service5ambience5

Very friendly staff! Keep up the good work.

JM
JamesM
Ottawa
1 review
Dined on December 9, 2020
Overall5food5service5ambience5

The food was tasty and fast and the service was excellent. One of my favourite places to eat in Kanata.

OT
OpenTable Diner
1 review
Dined on September 9, 2020
Overall5food5service5ambience4

Food was excellent and our server Megan was wonderful

OT
OpenTable Diner
1 review
Dined on September 2, 2020
Overall5food5service5ambience5

Come here often always great service! :)

MD
MelinaD
Toronto
1 review
Dined on August 29, 2020
Overall5food5service5ambience4

we decided upon recommendation of the server to order the chicken fingers. Amazing!

R
Rose
1 review
Dined on August 8, 2020
Overall5food5service5ambience4

Great place for family dining - lots of choices even with the condensed Covid menu.

CP
CyndyP
Ottawa
1 review
Dined on August 3, 2020
Overall4food4service5ambience5

Glad to see waiters with masks. It was great to eat outside at a restaurant!
My steak frites well done was not impressive. Steak was a small piece-not cut in strips like it should be. As a result it was far too well done. Other two meals were good.

M
Mattgirl
1 review
Dined on July 13, 2020
Overall4food4service4ambience5

Jack Astor’s is my favourite, good service, great food, fair price & great atmosphere.
Milestones is also great with a more elegant atmosphere.
Whispers on Richmond Road, Ottawa is a fabulous restaurant/pub, friendly atmosphere, great service, good food and nice place to meet with your friends.
Then of course Busters Bar & Grill, in Kanata , good food, great open space atmosphere, to watch sports and wonderful staff.
Giovanni Italian restaurant , in little Italy. Fabulous

OT
OpenTable Diner
London
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

Great service. Great food. We always enjoy dining at this restaurant.

OT
OpenTable Diner
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

My family and I were there for a total of 3 hours and ordered food throughout that time and had a few drinks. The server was great and served us in a timely fashion. The food was all good, this is my 8 year old daughters favorite restaurant and one of my husband and Is favorite as well. Overall very good experience

OT
OpenTable Diner
1 review
Dined on November 30, 2019
Overall4food2service4ambience3

We miss the old menu!!

PW
PiaW
Orlando
4 reviews
Dined on October 19, 2019
Overall4food4service5ambience4

Food is always good. Our service was amazing. Ask for Winter. She is the best.

RM
RangerMS
Ottawa
3 reviews
Dined on October 4, 2019
Overall3food4service2ambience4

We couldn’t believe that a sangria with 2oz of wine cost $13+. The waitress came to the table, opened what looked like pineapple juice in a glass bottle and then had 2oz of wine to which she pored 1oz on top. No fruit, no wine, no good! We expressed our dissatisfaction but the waitress didn’t even acknowledge. The food was good, the restaurant was nice, but the drink and the waitresses lack of wanting to be on shift wasn’t fun.

SS
ScottS
1 review
Dined on July 13, 2019
Overall4food3service4ambience4

We had a large group here for dinner and it was pretty decent. I’m not sure if it was because it was a bigger group or not but we waited quite awhile for our food. Our waitress was very nice. In particular I had Chicken Parmigiana but noticed a faint chemical or off taste to the bowtie pasta, nothing horrible just strange.

O
Outoftowner
1 review
Dined on July 12, 2019
Overall2food1service4ambience3

Would not recommend, food was awful. Had lunch at 1pm and everything seemed reheated and pre-prepared. The burgers were dry and cold and bland, definitely not prepared in house. Veggies were wilted. Even desserts were bad. Go there if you want fast food in a nice place. Not suitable for children, had unpleasant images, even on their kids menu.

MM
MarionM
1 review
Dined on June 20, 2019
Overall4food4service4ambience4

We had good service and I was impressed that the manager asked about my food allergy/sensitivity and modified my meal accordingly. Thank you.

DP
DavidP
1 review
Dined on May 31, 2019
Overall4food4service5ambience4

Best thing of all was the server; a lovely, friendly young lady with lots of personality!

OT
OpenTable Diner
Ottawa
2 reviews
Dined on May 12, 2019
Overall3food3service5ambience5

Was a special super for Mother’s Day.
The service was great and the staff were are awesome.

D
Deankanata
Ottawa
1 review
Dined on May 12, 2019
Overall5food5service5ambience5

Jack Astor's Kanata is my favorite special occasion place. My husband and I don't eat out a lot but when we do it is always Jack Astor for our favorite chicken quesadillas. Thank You. See You again soon.

PH
PmcH
Ottawa
1 review
Dined on May 12, 2019
Overall2food3service2ambience1

We reserved very early on (using OpenTable) for a table for 6 for a special Mother's Day occasion and was given a poor narrow table in the middle of busy corridor! Seating was very cramped for us and pretty much impeded wheelchair access to washrooms for other people sitting nearby.

There were a lot of better tables available when we arrived but I guess they liked to keep all their customers bunched up in the same corner of restaurant to make it easier for servers.

Food was okay for what it was but not a large or interesting selection to choose from. Menu is more casual and middle of the road and safe. Kid's menu had good variety with healthy selections.

We were there for family lunch but found music was very loud so it was difficult to talk sometimes with the heavy bass speaker thumping away.

Jack Astor's also sent out this misleading email advertising about all mom's getting a glass of Rosee on Mother's Day but it turned out to be more of a "suggestion" and not a "promotion" as first thought.

C
Cyndi
Ottawa
2 reviews
Dined on May 10, 2019
Overall4food4service3ambience4

My sons order was wrong. Server was ok. No longer make frozen margaritas which was very disappointing.

EL
ELLIOTG
1 review
Dined on May 3, 2019
Overall3food4service3ambience3

Service was slow for a lunch sitting. The restaurant didn't even seem that busy.

VH
VH123
Ottawa
3 reviews
Dined on April 28, 2019
Overall5food5service5ambience5

Our server was fantastic, surely outstanding & hilarious! Restaurant atmosphere was awesome, not too loud. Food was excellent for a first time visit, I was very pleased & we will be back again!

L
Linda
1 review
Dined on April 24, 2019
Overall5food5service5ambience5

Great service, great food! And the fact that they take reservations, certainly alleviates stress for anyone who has event tickets for the CTC.

RO
ROBH
Montreal
2 reviews
Dined on April 19, 2019
Overall1food1service1ambience2

The service was beyond bad with a waitress who needs a career change. My wife's fish in her fish and chips was disgusting. Lots of batter, the a layer of grease then an itty bitty piece of fish. They have the nerve to charge $21 for a 10 ounce glass of Santa Margarita wine. We will never go back.

MM
MartheM
1 review
Dined on April 6, 2019
Overall4food4service5ambience3

The service was outstanding and the staff t-shirts were a nice touch. The food was excellent with the exception of the fish and chips: the fish was overcooked yet the batter was undercooked, and the fries were not hot. All the other dishes were delicious.

CC
ConnieC
Ottawa
1 review
Dined on April 5, 2019
Overall5food5service5ambience4

I had the 7oz classic steak with loaded mashed potatoes and seasonal veggies. Everything was fantastic and the steak was cooked perfectly.

KP
KPreview
Atlantic Canada
1 review
Dined on March 29, 2019
Overall4food4service4ambience4

Would have preferred a better table. I made reservations in advance but we were seated right by the entrance to the bathroom and the kitchen. It was very noisy and very busy. People who walked in on the same day had better tables then we did

FAQs

You can order delivery directly from Jack Astor's - Ottawa (Kanata) using the Order Online button. Jack Astor's - Ottawa (Kanata) also offers delivery in partnership with Skip The Dishes and Uber Eats.

Jack Astor's - Ottawa (Kanata) is rated 4.5 stars by 160 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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