J. Alexander's Restaurant - King of Prussia
This was our third visit and we have had great experiences each time. We were a little disappointed in two of our meals this most recent visit. We ordered the filet medallion trio special and the steak was just okay and one ordered wasn't cooked as expected. Our server was great and we will be back but we'll stick with the burgers and the fried chicken platter.
Wonderful as usual! Mikala was great! Service always too
Notch and food delicious!!
Excellent food and atmosphere. Staff is the most highly trained I have encountered - pleasant, responsive, and outgoing.
Good food. Nice presentation. Excellent service. The bar was able to make nice non alcoholic drinks
Great food and service. Reasonably priced. Restaurant has an upscale look with a laid back vibe.
The waitstaff were meticulous with keeping the space very clean.
The food was good, but we felt extremely rushed. We sat down, ordered and had our food and check within 30 minutes. The waiter didn’t stop by for us to order more drinks - we weren’t sure if it was just us feeling rushed. But a stranger approached us in the bathroom and asked if we felt like we were getting rushed out of there...because he and his wife felt that way. I understand turning tables, but let the patrons relax for a few minutes...
We had dinner here when it first opened. The service was fantastic as was the food. Fast forward a few months, we had two waiters show up to our table (very confusing). Our waiter was very rude in an indirect way (i.e., quickly walking away, heavy handed, minimal communication and enthusiasm, rushing the process, etc.) Now skipping to the food. Not sure what happened with our first night vs. now, the food just seemed too ordinary and bland (we had steak and salmon). When spending over $150+ for two, one expects some higher level of service On a last note, rather a tip, please update and refresh your appetizer options.
We, our family, had a pleasurable experience. Food and service was very good.
Best Service staff in town as far as speed. Waiters constantly vary as no time is wasted. Menu decent but not overwhelming. B+ not for the super foodie crowd but everyone else will find something. Alexander salad and soup for 11$ best deal in area. Try this place. Near mall, you can't go wrong.
Great experience from beginning to end and staff is beyond nice and very professional. Had calamari, chicken sandwich and fried shrimp. Brunch lunch or dinner highly recommend.
The food was outstanding, and the atmosphere was comfortable and quiet even though the restaurant was full. The stand out though, was the service. Our server was on point and knowledgeable and at one point the manager came over to have a short conversation and she was incredibly kind and new every detail on the menu. We will definitely come back and highly recommend.
Service and food were very good. Definitely will return.
We were very excited that J Alexander’s has opened in KOP, we have very fond memories of the restaurant they had in the Cleveland area. (I think is has since closed?)
The food was good, but they might need more servers? Or have specific drink runners from the bar double as food runners?
Overall, we had a great corner table, all enjoyed our food and will definitely be back again.
I’ve eaten at J Alexander’s many times over the years and in several different locations. They have all been exceptional and consistent.
The service at KOP was fast and efficient. I had Alex’s salad, Prime rib and baked potatoes. The salad was fresh and tasted great. The prime rib was cooked perfect and tender.
I was pleased with the meal, service and will return as soon as possible.
The hostess station had no system whatsoever. People would come in and they would take names then tell you to wait. Then she walked around all over the lobby and bar asking everybody “are you mr. jones? It was a terrible system. Make notes of what people look like or give buzzers but walking around bothering everyone was totally unprofessional. The sever was so overall attentive we couldn’t go 5 minutes of conversation without him asking if everything was ok. It was to the point of very annoying. The food was good and the special rose for each table was a lovely touch to Valentine’s Day.
Excellent service, delicious food, fabulous cocktails. This is our new favorite place!
Food was incredible, service was amazing and they gave a rose for Valentine's Day. Can't wait to go back!
Just moved here from the Palm Beach Gardens FL area where you have another restaurant. We always had an excellent meal there, and we were not disappointed in your King of Prussia restaurant. In fact, we were pleasantly surprised that you have the same manager in PA that you had in FL.
Food was great, service was great, ambiance as well.
Looking forward to many more wonderful dinners/lunches in your outstanding restaurant!
The Hawaiian steak was not good The waiter recommended it and it was overly pineapple taste and fatty On the other hand the soup and their Alex salad were great!
Really great food for not a large bill. The wine deal on Tues/Wed is a steal!
Outstanding as always! Best meal in town with the very best
Service! Thank you all, Emily, Hecham, kyra, Trevor, Luis,
Eugenae , Chris and all the ladies at the hostess desk!
I hope your CEO knows what a wonderful staff he has!!!
A special thank you to Mr. Cardinale who was gracious enough to stop and chat with us! Your people are outstanding in every
Way! We thank you all, again
Our experience at J. Alexander's was excellent! The service was outstanding and the food was delicious. The manager, Emily, went above and beyond to ensure the best experience possible for us. We will definitely go back and recommend to our friends. Thank you for a great experience!
I have been to J. Alexander's numerous times and will definitely return to try other dishes. The house salad and veggie burger were absolutely delicious! Nice selection of affordable wines too! And the appetizer/dessert of honey glazed croissants brought to the table are a delight! Ambiance is cozy & romantic, but great for a friends' gathering too! Service is impeccable!
My family loves this place!
The food was fabulous. We had the prime rib and it was perfectly cooked and seasoned.
Our server Shay was knowledgeable and very accommodating!
Great experience all around. Attentive waitstaff, fun and energetic! Great food drink selection.
Had an amazing dinner! Loved loved loved the carrot cake!
DO NOT show up without a reservation! We waited 75 minutes w/o reservation while others got seated. Most, if not all, other restaurants intermingle seating waiting guests and guests without reservations. Not this place. Very poor customer service and food is average chain food. With so many other choices, I will never go to this place again, mainly because of the poor and thoughtless way people are seated. Poor management.
Our server Cate, was wonderful - knowledgeable and attentive. Good value overall and will return.
The food & drinks were exceptional. Will definitely coming back and referring friends.
Delicious mojito, salmon dip, and miso cod fish. Croissants were a nice, light alternative to bread. All staff we met were pleasant and friendly. Only problem was when my friend asked our server how many rolls come in a sushi order. He replied one, one long one, and that he usually gets 3 for himself. My friend, who was not very hungry, ordered 2 sushi and a salad. Each sushi order came as 6 to 7 rolls. Needless to say, she ended up taking some food home.
The filet mignon with bearnaise sauce was excellent, cooked to my specification (medium rare) and served with a generously sized loaded baked potato. The server was attentive without being overbearing, even offering me a black napkin (as I was wearing black pants) rather than the white one that the table was set with. Another benefit is their ability to neatly wrap up and box any leftover wine if you order a bottle.
The menu had many choices that looked appealing. I will return another time to try other menu items.
Totally worth the read:
My wife and I went there for the first time. It was her birthday and I had made open table reservation and also called to make sure they had a booth available for her birthday dinner tonight. From the time I had called and from when we got there it was just such a welcoming experience. Shay our waitress made us feel so welcome & was just a pleasure to talk too from when we got our drinks to checking in on us after we got food and all. Obviously a place like this in king of Prussia wouldn’t be in business if the food wasn’t good but it was absolutely top notch. Steaks were wood fired & cooked to perfection, sides were great and just the whole experience of dining was fantastic.
I will say.... this is honestly my first online review of a restaurant EVER, and I am not just saying that. But from the time I made the phone call and they lady said, “we look forward to making your dining experience an excellent one” I don’t know it just made me think... wow is this place really nice or what. I am so surprised because It’s somewhat newer and I’ve never really heard much about it. But listen, just an overall fantastic dining experience. The manager Nicole came over and thanked us for coming and wished my wife a happy birthday and talked with us for a while. Just such a confident group of people she has working with her she should be proud of such an establishment she is running.
Fantastic group of people, great cooks/bartenders, will 100% be back for all future special occasions. Thank you for making it special
-Jon & Marsha
The food was enjoyable, very good calimari. Nice wine and cocktail list. Disappointed in service, felt rushed to order. Also, our entrees were served while still working on the appetizer despite waiting to order the entrees.
Excellent food and amazing service! We loved it here and will be back again. The whole family was happy!
It’s amazing! This was our 4th time in 12 days! Food is excellent, Darnell is an amazing server and the croissants r unreal! Can’t wait to go again!!
So so good. We love J. Alexander’s and can’t wait to come back!
As always, excellent! Never disappoints all around!!!!
J.Alexander became a favorite place were we go frequently - great food - excellent service!