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ITZAM, SOLIDARIDAD, Playa del Carmen, ROO

ITZAM

4.6 (48)
MXN310 to MXN500
Traditional Mexican
CARRETERA FEDERAL 307 CANCÚN - TULUM, Km 302 - 340, LOTE 013, MANZANA 02, REGIÓN 04, SOLIDARIDAD, Playa del Carmen, ROO 77730

Make a reservation

2 people
7:00 PM
Booked 8 times today

About this restaurant

  • Charming
  • Romantic
  • Great for scenic views
The intoxicating smell of freshly made tortillas and fire-roasted corn, being made throughout the day on the life-size wood-fired comal, welcomes diners into Itzam. Inspired by Mayan tradition but with a contemporary approach, Itzam’s menu is conscientiously focused on local products that are both sustainable and organic. Community and convivial experience are encouraged through sharing plates, enticing guests to experience an abundance of unexpected flavors.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN310 to MXN500
  • Cuisines
    Traditional Mexican, Mediterranean, Mexican
  • Hours of operation
    Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    984 122 4033
  • Website
    https://aubergeresorts.com/etereo
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Carlos Segura
  • Location
    CARRETERA FEDERAL 307 CANCÚN - TULUM, Km 302 - 340, LOTE 013, MANZANA 02, REGIÓN 04, SOLIDARIDAD, Playa del Carmen, ROO 77730
  • Neighborhood
    Playa del Carmen / Riviera Maya
  • Cross street
    Complejo Kanai
  • Parking details
    Valet
  • Entertainment
    Enjoy a specially curated DJ set where Mexico's culture meets the cosmopolite world of Miami, Milán and Latin América. Live music on special occasions, inquire with the restaurant reservation team.
  • Additional
    Bar Dining, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, View, Wheelchair Access, Wi-Fi available, Wine

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 48 people are saying

ITZAM reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.7Ambience
  • 4.1Value

Noise • Moderate

Loved For

  • Playa del Carmen / Riviera Maya

    Best Ambiance

  • Playa del Carmen / Riviera Maya

    Great for creative cocktails

  • Playa del Carmen / Riviera Maya

    Great for scenic views

  • Playa del Carmen / Riviera Maya

    Lively

48 Reviews

  1. Melissa VIP

    Atlanta8 reviews

    5.0

    Dined on May 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had such a wonderful experience at ITZAM with OSCAR SOSA - he was attentive and timely with service. His recommendations were also exactly what we were looking for - THANK YOU!

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  2. OpenTable Diner VIP

    Atlanta1 review

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Luis was a great server! We really enjoyed our experience.

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  3. OpenTable Diner VIP

    Dallas - Fort Worth1 review

    5.0

    Dined on March 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful food and experience! Excellent recommendations and service!

    Is this helpful?

  4. darcy VIP

    Denver / Colorado4 reviews

    2.0

    Dined on March 8, 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4
    Neglectful service ! Poor knowledge and sharing of menu. The worst rectangle shaped firm block of chicken. I was here last year - very disappointed this year Will not go back .

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  5. Mason VIP

    Houston4 reviews

    5.0

    Dined on February 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great dining experience the best food we had in Cancun

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  6. Philip

    Atlanta1 review

    5.0

    Dined on February 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had dinner at Itzam on the second night of our visit to Kanai (we are staying at the St. Regis next door). It was very easy to get from the St. Regis to the Etereo Hotel where Itzam is located via a short golf cart ride. The staff at the restaurant were very welcoming upon our arrival and the restaurant had a great, warm and cozy ambiance, as well as the hotel overall. We started our meal with a cocktail and then decided on the Tasting Menu with the wine pairing which gave us a good tour of the overall menu. The food, wines and service were spectacular (our server was Juan with a team of others making everything come together of course). Lots of different and flavorful tastes and ample portions - I could probably eat the Tuna Taco and Tamales for the rest of my life and be happy We left very happy with our visit and would highly recommend getting the Tasting Menu with the wine pairing. While not an inexpensive menu choice, it was certainly a good value for the quality, flavors and diversity of the items and portions.

    Is this helpful?

  7. paula VIP

    Atlantic City / South Jersey Shore3 reviews

    3.0

    Dined on January 23, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5
    Beautiful restaurant, very friendly staff. Unfortunately my husband and I got extremely sick within 2 hours of eating at the restaurant. We can not figure out what made us so sick, since we had entirely different meals. We did have butter on our bread and the chocolate ice cream. An expensive dinner that ended horribly!

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  8. jay VIP

    Caribbean18 reviews

    5.0

    Dined on January 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We stayed at the St Regis and came over to Itzam for diner and we are glad we did. The ambiance was quiet and romantic. It had a southwestern feel to it but also very classy. Our waiter George was great. We were not sure what to order but he made the perfect selections. My wife and I shared the shrimp as an appetizer and had the octopus and the fish of the day. It was the best meal we had during our whole trip. I highly recommend going there if you have the opportunity.

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  9. Patrice VIP

    Atlanta3 reviews

    2.0

    Dined on January 6, 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4
    Poor rating is based primarily on food. The restaurant is lovely and the staff was friendly and attentive. But our ribeye was grey all the way through (microwave?) and the mashed potatoes were more of a puree served with lettuce on top. Very disappointing.

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  10. Jennifer VIP

    New York City5 reviews

    5.0

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our favorite meal of our trip! Everything was delicious and there was so much! Service was exceptional. We did the cena de abuela special menu. We loved hearing the methods of cooking and how special each dish was to the culture of the area. Absolutely would recommend !

    Is this helpful?

FAQs

ITZAM is rated 4.6 stars by 48 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. Mexico
  3. Cancun / Riviera Maya
  4. Playa del Carmen / Riviera Maya
  5. Playa del Carmen / Riviera Maya

Make a reservation

2 people
7:00 PM
Booked 8 times today
Google Map for ITZAM

CARRETERA FEDERAL 307 CANCÚN - TULUM, Km 302 - 340, LOTE 013, MANZANA 02, REGIÓN 04, SOLIDARIDAD, Playa del Carmen, ROO 77730

Dining areas

Additional information

  • Cross street
    Complejo Kanai
  • Neighborhood
    Playa del Carmen / Riviera Maya
  • Hours of operation
    Dinner Daily 6:00 pm–11:00 pm
  • Price
    MXN310 to MXN500
  • Cuisines
    Traditional Mexican, Mediterranean, Mexican
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Carlos Segura
  • Entertainment
    Enjoy a specially curated DJ set where Mexico's culture meets the cosmopolite world of Miami, Milán and Latin América. Live music on special occasions, inquire with the restaurant reservation team.
  • Additional
    Bar Dining, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, View, Wheelchair Access, Wi-Fi available, Wine
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