Island Shrimp Co.

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1. RZ

   RajaZ

   Richmond

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   overall2food2service5ambience2

   The shrimp tacos and calamari were okay. The grilled pineapple smelled wonderful. Service was excellent. The food wasn't anything to write home about but it was okay. I probably would only go back because the service was top notch.

   Report
2. MT

   MaryT

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service4ambience4

   My experience for my birthday dinner was a very good experience. The server was exceptional! Phylicia was very attentive and accommodating! The nachos were not a warm as desired; nevetheless, the overall experience was good.

   Report
3. OT

   OpenTable Diner

   Richmond

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Pina Colada - Best! Food and service great! I have read reviews about the online ordering system taking the place of service but that was not my experience. We were checked on often, asked if we needed water, etc. Kevin, the manager was very personable and we thoroughly enjoyed our evening!

   Report
4. JR

   JoeR

   Richmond

   3 reviews

   4.0

   3 reviews

   Dined on May 13, 2022

   overall4food5service4ambience4

   Food was good. I prefer a waiter or waitress instead of ordering by QR code and some delivery staff. Still a nice place. I will go again

   Report
5. EF

   ElaineF

   Richmond

   10 reviews

   4.0

   10 reviews

   Dined on May 12, 2022

   overall4food4service4ambience4

   The only negative was that a couple of guests did not have cell phones, one phone not charged up, so this made it difficult to do the scanning and ordering. Our 87 year old guest really needed a printed menu but none were available. The guests with no cell phones ended up being on the bill for those ordering for them, so it made paying a bit awkward. Glad the 20% gratuity was already added, but the extra tip choices at top and one labeled “no tip” confused everyone.

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6. NK

   NicholasK

   Richmond

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food3service5ambience2

   Good service. Hate computer orders . Good hospitality. Entree small

   Report
7. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food2service5ambience5

   Everything was nice, but the food didn’t match the total package.

   Report
8. M

   Monica

   Columbus

   6 reviews

   4.0

   6 reviews

   Dined on May 8, 2022

   overall4food5service5ambience3

   We enjoyed our meals and drinks at Island Shrimp. The crab dip was absolutely yummy!! I had the mahi mahi and my husband had the shrimp and lobster pineapple boat. The blue Hawaii was outstanding!!! We will definitely go back and become regulars :D

   Report
9. OT

   OpenTable Diner

   Raleigh

   1 review

   vip
   4.0

   1 review

   Dined on May 8, 2022

   overall4food5service3ambience4

   New restaurant and looks like there are some kinks to still figure out with their ordering system, besides that, AMAZING food and decent prices, highly recommend.

   Report
10. OT

    OpenTable Diner

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on May 8, 2022

    overall1food1service1ambience4

    The restaurant was not full and we had the worst service. The waitress was not attentive. She never brought extra napkins and we had to ask for refills. The cold drinks were warm. We ordered all at the same time as requested and my food did not come until everyone else was finished eating there and that was only because I asked about it. My order was incorrect. So I had to wait another 20 minutes for my food to be prepared correctly and everyone else in my party had to wait for me to finish my food. This was the worst birthday meal experience I’ve had. If gratuity wasn’t already included we would have definitely not left one. This is my first and last visit to this location.

    Report
11. LL

    LivingLocal

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service1ambience5

    I wanted it to be good. Cute place, with friendly people. super cute drinks. Food was ok. Service was very bad. Just nonexistant. If you're going to take an automatic 20% and the service is just runners It doesn't feel like eating out. You don't really get any service- just people dropping off food. People need to be dedicated to coming back to their table and checking on people to see if they need anything.

    Report
12. KW

    KevinW

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Very good food at reasonable prices. Food came out quick. Beer selection was very good. We will return.

    Report
13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 27, 2022

    overall5food5service5ambience5

    Very nice love it

    Report
14. TR

    TiffanyR

    1 review

    3.0

    1 review

    Dined on April 24, 2022

    overall3food1service5ambience5

    My entree was cold and did not taste good. My rice tasted like it was days old and had been heated in the microwave. I would only go here for drinks and appetizers if I had to

    Report
15. OT

    OpenTable Diner

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on April 22, 2022

    overall2food1service4ambience5

    The live band was the highlight of the evening. Our server was attentive but it took forever for our drinks to come. Our appetizers were cold and cold calamari is disgusting. My husband ordered the pork sandwich and fries. Cold! Thankfully I ordered the salad so it was supposed to be cold. Was not a good experience. This is what you get when there is an automatic service fee tacked on to the bill. Won’t be my first option as a dining experience again.

    Report
16. AM

    AshleyM

    1 review

    4.0

    1 review

    Dined on April 16, 2022

    overall4food5service3ambience3

    The food was outstanding. I disliked the QR scan and order from your phone process. Dining out is supposed to be an experience, interacting with a server is part of that experience.

    Report
17. MT

    MelbaToast

    Indiana

    7 reviews

    3.0

    7 reviews

    Dined on April 15, 2022

    overall3food5service3ambience3

    The food was good. I hate having to pick-up my phone to order because it gets dirty from food and takes my attention off the dining experience of convetsations with people and feels like work. The SERVICE CHARGE and TIP on a bill is confusing. I would order more food and drinks if I didn't see the cost. And are you asking for a double tip?

    Report
18. OT

    OpenTable Diner

    Richmond

    6 reviews

    5.0

    6 reviews

    Dined on April 12, 2022

    overall5food5service5ambience5

    Birthday dinner for my daughter. There were very few people there as it was a Tuesday. We had drinks out on the patio and then went upstairs for dining. Our waitress was very attentive and there was only one other family dining outside with us.

    Report
19. OT

    OpenTable Diner

    Richmond

    15 reviews

    4.0

    15 reviews

    Dined on April 10, 2022

    overall4food4service3ambience4

    The ambience is nice. Do not like the ordering on phone process and how the food comes out.

    Report
20. SL

    ShaunL

    1 review

    2.0

    1 review

    Dined on March 27, 2022

    overall2food1service2ambience1

    1st time there (summer 21) great drinks, food & service!! 2nd time (yesterday) food greasy, drinks so so - not worth the $$

    Report
21. KF

    KevinF

    Atlantic City

    3 reviews

    1.0

    3 reviews

    Dined on March 19, 2022

    overall1food4service2ambience4

    They make you order on an app and the service was very slow though the food was good. Drinks from the bar came slow as was evident by the melted ice in the drinks. Also they add 20% to your tab regardless of service levels and when checking out on the app trick you into tipping. So I tipped well over 35% on the bill and didn’t realize I til after the payment processed.

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22. DD

    DavidD

    New York Area

    1 review

    1.0

    1 review

    Dined on March 18, 2022

    overall1food4service1ambience3

    Terrible dining experience. They have an online ordering system and the wait staff can’t figure out which table to bring the food to. Then they hit you a 20% charge to order and pay online. Mediocre food. Terrible service. Ridiculously overpriced. Stay away.

    Report
23. JU

    JULS

    Austin

    1 review

    vip
    3.0

    1 review

    Dined on March 18, 2022

    overall3food3service3ambience4

    The food wasn’t that good. We ordered the nachos with pork and queso, the tuna tower, and the hot chicken sandwich. The nachos were good and the pork was tasty. The tuna tower was way too salty and the rice wasn’t cooked right. It was crunchy and completely hard in certain places. The chicken sandwich was over cooked and rubbery. The best thing was the drinks. We got one classic pina colada and one with strawberry. Would maybe go back for drinks but not food.

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24. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on March 12, 2022

    overall4food4service4ambience4

    It was nice just a bit cold upstairs

    Report
25. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on March 4, 2022

    overall5food5service5ambience5

    The food was excellent, atmosphere wonderful and the staff superb. A must for a date night, birthday celebration or just a night out with friends.

    Report
26. DB

    DennisB

    Orlando

    19 reviews

    vip
    4.0

    19 reviews

    Dined on March 4, 2022

    overall4food5service5ambience4

    Food was excellent. A little different ordering system but easy to understand. Overall it was a really good dinner.

    Report
27. SK

    SarahK

    Richmond

    1 review

    5.0

    1 review

    Dined on March 3, 2022

    overall5food5service5ambience5

    My kids and I are in an igloo. It was such a fun experience! The food was great as well as service.

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28. EC

    ExColoradan

    Richmond

    12 reviews

    4.0

    12 reviews

    Dined on February 27, 2022

    overall4food4service5ambience4

    We reserved an igloo and had a great time with how quiet it was outside on the patio, inside our private igloo. A little disappointed that they do not have igloos on the rooftop patio (we were at street level) as indicated when we made the reservation. The drinks were great, the food was good. Service model is very much our style—order on the app what you want in the next few minutes and a happy server brings it by. Don’t order your whole meal at once, the kitchen sends out everything you order at one time. If you want separate courses, order accordingly.

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29. A

    Anlycoar

    Richmond

    1 review

    3.0

    1 review

    Dined on February 26, 2022

    overall3food2service3ambience4

    My party of six was underwhelmed with their food choices. I and another of my party had the fish and chips. The fish had absolutely no flavor. I had also ordered the pineapple upside-down cake which were really two mini muffins, and I emphasize the mini, and a less than quarter cup scoop of ice cream, did not look like photo at all and two pieces of pineapple. Another in our our party had hot chicken sandwich. It was not cooked all the way. She took half home to finish cooking at home. Extremely disappointed. This was my second time here. There won't be a third.

    Report
30. AB

    AlexB

    1 review

    5.0

    1 review

    Dined on February 25, 2022

    overall5food5service5ambience5

    Food and service was amazing!!! Will be going back on a regular.

    Report
31. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 15, 2022

    overall3food3service3ambience5

    The food was okay. The drinks were pretty good. I would come back for happy hour and apps.

    Report
32. SN

    SyndelN

    1 review

    3.0

    1 review

    Dined on February 15, 2022

    overall3food5service5ambience2

    It was cold inside the restaurant. The light was to bright but food and service was amazing

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33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service4ambience4

    The food was a bit pricey, but everything was delicious! It's OK for a special occasion, but I couldn't frequent the place because the cost is prohibitive for that.

    Report
34. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food2service3ambience2

    Valentine’s Day reservation. Food looked better than it tasted

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35. OT

    OpenTable Diner

    Richmond

    3 reviews

    3.0

    3 reviews

    Dined on February 13, 2022

    overall3food3service3ambience2

    Cool neat place and decor but a few issues. The service could be faster. We had no problem dining on a weekday but on a weekend it was horrible. Cold food, inattentive young waiters and a long wait to receive your order. I highly recommend experiencing this place on Weekdays.

    Report
36. DB

    DennisB

    Orlando

    19 reviews

    vip
    3.0

    19 reviews

    Dined on February 13, 2022

    overall3food4service3ambience2

    Order system wasn’t so good. Didn’t get our salad we ordered and food and drinks did not arrive at the same time as the couple sharing our table.

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37. OT

    OpenTable Diner

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on February 5, 2022

    overall5food5service5ambience5

    Great dining experience with hot fresh food, a cool color scheme and a non touch menu. The staff simply bring out your food after ordering via mobile and they’re pretty fast.

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38. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food4service5ambience5

    Dined in the igloo on a cold evening and stayed warm. The staff was friendly and attentive even though they had to keep walking out in the cold to bring us food and drinks

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39. MS

    MelindaS

    1 review

    4.0

    1 review

    Dined on January 27, 2022

    overall4food5service4ambience5

    Food was excellent and enjoyed by my whole party. Handicap accessible. Hands off menu and ordering could be troublesome for people without phone internet access and/or savvy. The staff was helpful and I'm sure would have had a solution if our party had truly needed it.

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 23, 2022

    overall5food5service5ambience5

    The food was amazing! Went during a happy hour and the shareables were great. Out service was amazing! The igloo experience is a must! Thank you!!

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