Iron Horse Hotel (formerly Smyth)

4.0
1146 reviews
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$30 and under
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American
The Iron Horse Hotel is the transformation of a 100-year-old warehouse into a one-of-a-kind Milwaukee hotel that delivers an authentic Milwaukee experience. As the industry’s first upscale hotel geared for business travelers and motorcycle enthusiasts alike, we meet the distinct needs of both corporate and leisure guests with special services. Please join us as we say farewell to Smyth and reopen the space as a brand new restaurant. During this time we will be featuring our new Branded menu, featured specials, and our new ala carte brunch Saturdays and Sundays 10am - 2pm.

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Mon - Sat 5:00PM - 6:00PM

What 1146 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
4.1
service
4.3
ambience
3.8
value
Noise · Moderate
65% of people would recommend it to a friend
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OT
1 review
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

My birthday brunch was phenomenal! I will be back!

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OT
Savannah
1 review
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

We loved it!!! Waitress brandy was a joy

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KB
1 review
Dined on July 6, 2019
Overall 1food 1service 1ambience 1

We were sat at a dirty table. There was hair from the person before me all over the booth, crumbs and drinks rings on the table. We left...

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EC
Milwaukee
6 reviews
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Our waiter was fantastic and the grits dish I had was seasoned to perfection!

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J
1 review
Dined on June 16, 2019
Overall 2food 3service 4ambience 4

When I made reservations, it was for the Smyth restaurant. We went under the pretenses that the brunch was buffet style like it was previously, especially for an occasion such as Father’s Day which is a common trend amongst restaurants. Very disappointed when we found out it wasn’t buffet style. Not to mention it is no longer the Smyth restaurant, it is under new ownership and I was not made aware of that as my reservation blatantly stated Smyth Restaurant, not the now updated “former Smyth”. The menu is extremely limited, but the portion size was good and overall food was okay. It’s extremely noisy with the music they play. Would not go back nor recommend this place as I had previously.

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FN
1 review
Dined on June 16, 2019
Overall 2food 2service 2ambience 3

We will not return. Worst service and food. Waitress was clueless. Tables had food stuck in the crevices. We were there for Fathers Day. Never again.

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ML
1 review
Dined on June 16, 2019
Overall 2food 3service 2ambience 2

Maybe, I was really disappointed when I arrived and found out their was no longer a brunch buffet. I had been to the buffet less than a year ago and loved it, which was the reason I made reservations for Father's Day, as brunch buffet's are my husband's favorite. We were seated in the bar area which wasn't awesome and our food was only average, not as good as I remembered it.

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P
Milwaukee
12 reviews
Dined on June 15, 2019
Overall 4food 5service 5ambience 2

We met some friends for brunch at 10am when they opened. We dined in the Yard which looks great after the update. The food was excellent. I had the chicken and waffles which was outstanding.

Despite the food being really good our brunch was soured by the fact they had the music blasting the whole time making it hard to talk. Soon after being seated they turned the music on and cranked the volume up. It was loud enough that I could barely hear the person talking to me across the table. We asked three separate times to have the music turned down and it never was. There were probably three other tables in the Yard it was kind of weird they had the music turned up at 10am. We ended up leaving after we were done eating instead of staying for more drinks.

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OT
New York Area
1 review
Dined on June 9, 2019
Overall 5food 5service 5ambience 5

We went for Brunch, it’s a little expensive but worth it for a special occasion. I went for my birthday, the food and service was really good and gotta love the bottomless mimosas!!

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OT
1 review
Dined on June 8, 2019
Overall 3food 3service 2ambience 2

Birthday. Too loud, service poor, food mediocre

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OT
St. Louis
1 review
Dined on May 28, 2019
Overall 3food 1service 3ambience 2

Food was terrible and very limited. As a frequent foodie and restaurant enthusiast, I would not recommend Smyth restaurant to anyone.

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MA
Milwaukee
1 review
Dined on May 26, 2019
Overall 5food 5service 5ambience 5

Fantastic experience! The patio was beautiful, food was delicious, and the service was great. We’ll definitely be back soon!

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CM
1 review
Dined on May 19, 2019
Overall 1food 3service 1ambience 2

You know, I so rarely leave bad reviews for a resturant but this one has disappointed me both times I've come here. Here's the deal. I often eat alone. I enjoy going out and savoring a meal.

I made a reservation last night for a table for one. When I get here I am told it's actually for bar seating. Mind you, there are tons of tables open for seating and I have a reservation. I explain that I want a table and they say sorry, we are full. I shouldn't have to explain that my legs go numb when sitting on a bar stool because of the fractures in my back.

If this was an isolated incident I wouldn't be super concerned. However, the last time I came for for a 5pm reservation during the week - the entire restaurant was empty. I was told the same thing by the same hostess. I insisted and thankfully I was seated at a table.

It took an entire year for me to try this place again.

So I'm sitting here enjoying my $35 brunch with a bitter taste in my mouth. I shouldn't be relegated to a bar stool for eating alone. I shouldn't have to explain why the bar doesn't work for me to get seated at the table I reserved to eat a meal I am paying for.

On the bright side, my server Carter is kind and very helpful. My water glass is full and I'm content.

Iron Horse Hotel (formerly Smyth)
Responded on May 23, 2019

Hello, thank you for your review. First off I want to apologize if you felt relegated to the bar for brunch due to dining alone. unfortunately the day you joined us was graduation day brunch and our location had been reserved out for weeks in advance. That left only bar service to customers who were unable to make an advanced reservation. I am so happy that we were able to accommodate and get you to a table and I'm glad that Carter was very helpful.

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OT
New Orleans
3 reviews
Dined on May 12, 2019
Overall 4food 4service 5ambience 5

Great time. Pricey buffet — but quality foods and endless mimosas: worth it.

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j
1 review
Dined on May 5, 2019
Overall 3food 3service 1ambience 3

My husband and I took our parents to Smith for an early Mother's Day Sunday Brunch. We went the Sunday before Mother's Day. The restaurant and food itself was very good, however, I wish they would have offered more vegetarian options in the cooked food section. Everything had meat. :( Also the service was unfortunately terrible. Our server never once asked if we needed water or drink refills, or wanted to order anything off of the brunch made to order menu. We had to flag the server down for anything, then had to remind the server that we needed something, every single time. Very disappointing when you are shelling out $35 per person, plus drinks, plus a tip. This was not my first experience at Smyth, and the previous visits had all been excellent. However, based on the service we received last weekend, I would be hesitant on going back.

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M
Milwaukee
12 reviews
Dined on April 28, 2019
Overall 3food 3service 3ambience 4

In fairness, we arrived for brunch at 1:00, so should’ve expected some limited options because we ate late. That said, it seemed they were short staffed, as one poor guy was trying to refill all the buffet stations, coffee station, dishes, etc. on his own. Our server was very pleasant, but must’ve had a lot of tables because we’ve had more attentive service there. Made to order omelet was great, as was the prime rib. I was disappointed that their menu listed short ribs, but they substituted shrimp?! We’ve eaten here before and we’re impressed with brunch. This visit was a disappointment.

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M
Chicago
31 reviews
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Love this place! The food is fantastic, the ambiance is so very cool. Just an overall good experience.

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LI
Milwaukee
1 review
Dined on April 21, 2019
Overall 4food 4service 4ambience 3

The rustic industrial decor was warm and inviting, however, at times the noise level due to a live singer drowned out all conversation. Staff was not interested in balancing Easter brunch ambiance over musical entertainment. Would expect this during evening happy hour, but not noontime. Food was very good. All-on-all a good experience.

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s
Seattle
50 reviews
Dined on April 19, 2019
Overall 2food 1service 1ambience 4

It’s good this place is closing. The service was terrible . I sent the $32.00 pork chop back and told them
to take it off my bill .

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l
Milwaukee
1 review
Dined on April 13, 2019
Overall 2food 1service 4ambience 3

Our server was lovely and kind, especially having two kids in tow. However, the food was sub-par. The pork was overcooked, my grits were underseasoned, and our kids’ burgers were inedibly salty. Not worth the money.

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JR
Milwaukee
8 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

Great atmosphere, friendly host, efficient waitress. I had the Wisconsin breakfast which was delicious, and my husband had the French toast which he thought was almost too sweet, but still good. I look forward to going back for the Sunday brunch.

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MG
Las Vegas
1 review
Dined on April 7, 2019
Overall 1food 1service 1ambience 3

We were so disappointed. The brunch has received very good reviews so we chose to go for our anniversary. The food was less than mediocre. Brunch runs from 10 am to 2 pm. Our reservations were for noon. First, they could not find the reservation in the system. They finally found a table for us - 15 minute wait when the reservation was made with Open Table weeks ago. By 12:30, they ran out of desserts. All they had were very bland yogurt parfaits and slices of kringle. I can buy kringle myself and cut it up.
I understand they are closing and the owners of Dan Dan will be taking over. I'm hoping for the best!

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RF
Milwaukee
10 reviews
Dined on April 7, 2019
Overall 4food 5service 4ambience 5

Once again, great brunch. Love the vibe! Good selection and quality food. The small plates from the kitchen are a must.

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N
Milwaukee
13 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Amazing dinner, sad to see Smyth closing in a few weeks.
I got the 30 day dry-aged ribeye, and it was fantastic. My girlfriend got the filet, and that was even better!!
Server was attentive and beyond nice.

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OT
Milwaukee
3 reviews
Dined on March 31, 2019
Overall 2food 1service 4ambience 1

Food was cold or not replenished. No coffee cups at station. Seated in the bar which has no sound buffering so we could barely here each other. Mimosas were served from a pitcher but must have had ice because they were watered down and unappetizing. Several items were available “made to order” from the kitchen and they all came out cold. We reordered one of he items; that one came out cold too.
One person manned the omelet, waffle and carving station. The poor guy was not yet trained up enough to be efficient in making omelettes, let alone be manning all three stations. Omelette was raw in center and burned on the outside. Staff was great but I wouldn’t go back for brunch.

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KS
Chicago
4 reviews
Dined on March 31, 2019
Overall 3food 3service 3ambience 1

We were visiting my daughter at college, and went for Sunday brunch. The first thing we noticed upon entering the restaurant, was that it had a really strong smell of bad cologne. It was not good in a public place. The seating was uncomfortable, and the food selection was poor. There were no bagels, or muffins, or even bread.

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GR
1 review
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

We had the brunch, great selection of delicious food. We brought our dog and sat in the comfy couches, it was such a great atmosphere and great service

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EC
1 review
Dined on March 30, 2019
Overall 4food 2service 4ambience 5

Service was great. There is an item on the menu with the word "porterhouse" in it. I assumed it was beef. It turned out to be a pork chop. Looking back at the menu, the description did have the work "pork" in it, but not the word chop. My mistake, but they did replace the item with a scallop dish. (Excellent.) I would suggest the title include the word "chop" to avoid confusion.

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OT
Milwaukee
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

I wanted to take my boyfriend for a special dinner for his birthday before the Eric Church concert. I couldn’t have asked for a better experience, the food and drinks were outstanding and we loved the decor. Our server acknowledged Mikes birthday in a perfect way. We definitely want to come back.

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LK
Milwaukee
1 review
Dined on March 20, 2019
Overall 5food 5service 5ambience 5

Already have recommended & we'll definitely go back!

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h
Milwaukee
295 reviews
Dined on March 10, 2019
Overall 4food 5service 3ambience 4

Great food, selection. Staff at craving station friendly engaging. Wait staff distant, gone for long periods- pricey compared to some comparable in area

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AD
Milwaukee
5 reviews
Dined on March 9, 2019
Overall 3food 3service 5ambience 2

Food was unique but over done in terms of too many sauces etc. Restaurant has solid ceiling and floors with terrible noise as a result.

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CM
Milwaukee
2 reviews
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

Great spot. First time there for my daughter's 30th birthday brunch. Love the food, staff, and atmosphere.

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HM
Milwaukee
3 reviews
Dined on March 3, 2019
Overall 5food 5service 5ambience 4

I will definitely be back. Unique dishes, friendly waitstaff, and comfy spacious booths

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ED
Milwaukee
22 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 4

excellent food excellent service
we will be back
good time

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m
1 review
Dined on February 24, 2019
Overall 5food 5service 5ambience 5

From the minute we walked in, to the end of our meal the experience was great. Waitress was very observant of our needs and made sure we had everything we needed. The food was fantastic and they kept the buffet fully stocked.

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R
Chicago
28 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

Fun brunch with excellent service!

Iron Horse Hotel (formerly Smyth)
Responded on February 20, 2019

Thank you!

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BM
Chicago
2 reviews
Dined on February 17, 2019
Overall 4food 4service 4ambience 3

Different brunch offerings - we like that it represents foods and likes of the Midwest. We went on the day of a Harley event which included a DJ. The music genre and volume had an adverse affect on the atmosphere. We liked that we were seated right away and our waitress was pleasant.

Iron Horse Hotel (formerly Smyth)
Responded on February 20, 2019

Thank you for coming in and we are happy you enjoyed brunch. This one did happen to be our headbangers brunch, so it is completely understandable to see the adverse affect you may have picked up. hope to see you soon!

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CH
Milwaukee
7 reviews
Dined on February 16, 2019
Overall 3food 3service 3ambience 2

Welll Smyth tries hard. But misses the mark. Third time here in three years. It’s ok. Tonight the grilled Caesar had hardly any green leaf and was all white heart and impossible to eat. The BLT salad was better but super salty. The flat iron steak was suggested by the waitress to be served medium rare. But it was too undercooked I think. Tasty for sure. It sat in an onion purée that was meh. My wife has the filet and it was good. Not great. For $40 it was lacking. The potatoes on both dishes were fantastic. The server poured the wrong wine. Ordered Smith & Hook - she delivered Joel Gott. For dessert two of the four desserts were sold out on a Saturday night. Our reservations were at 7. How could they be sold out already?! We ended up with a giant piece of chocolate cake. It was great. The cappuccino never arrived. The manager came to the table to tell us the cappuccino machine just broke. That’s too bad. Again the restaurant appears to try hard but these are not the mistakes to make on a Saturday night. Sunday maybe. For some reason I want to come back again despite all the amazing choices downtown.

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A
1 review
Dined on February 16, 2019
Overall 5food 5service 4ambience 5

I loved the atmosphere and the food at the Smyth! I ordered the chicken with sweet potato mash and kale, and it was cooked perfectly! The menu options are unique, but everyone could find something they liked. The only downside was the service was a bit slow and the restaurant was not even full. And towards the end of the dinner an event in the hotel lobby featured a rock band, so we didn't talk much while enjoying our dessert which was okay, but I felt bad for the people still having dinner.

Iron Horse Hotel (formerly Smyth)
Responded on February 20, 2019

Thank's for your review! Glad you found the experience enjoyable

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