Infusion Lounge Philly

Infusion Lounge Philly reviews from people who’ve dined at this restaurant. Based on recent rating.

1. AL

   AntonioL

   Charlotte2 reviews

   1.0

   Dined on February 17, 2017

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The place had a good vibe but the whole experience was overshadowed by the price of everything. Extremely overpriced.
   

   1 person found this helpful

2. OT

   OpenTable Diner

   Philadelphia1 review

   3.0

   Dined on February 15, 2017

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   We purchased a Groupon to use for the night. However we were told that the Coupon would not be honored because it was past 8 o'clock. Only problem with that is, there was no time limit stated in the Fine Print of that particular coupon. We honestly felt like the coupon was not honored just because the owner didn't not want to take it at the time, which should have been better explained to us upon arrival. Other than that, it is a pretty nice place with a great Choice of drinks!
   

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3. FT

   FarihaT

   Philadelphia4 reviews

   1.0

   Dined on November 26, 2016

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked 2 tables for friend's birthday party ($200 deposit). We arrived around 10pm with 7 people. Smelled of marijuana soon as we walked in (i mean its a smoke club after all) We were given 1 table to sit at. All 7 of us cramped up on each other had 2 specialty hookahs and 1 round of drinks and 1 round of shots. Total came up to $286. My friend paid for the shots ($70). When we proceeded to pay for the rest of $216 (which includes 20% gratuity) i gave them $80 cash and requested to keep the rest from the deposit---- hell broke on earth! He said they will put $100 towards the bill and the other $100 they will keep as a booking fee for the 2 tables (which we never got) , because we didnt reach the $300 mark on our bill! Hah! We fell from the sky, mind you we just came from El Vez paying up a $900 bill for full on dinner for 12 people. We were accused of theft when asked for our money back- (the $100 deposit) they were so fishy- had no contract nor any written statement anywhere that stated of this hidden charge. Their response was because they turned away other customers the whole week they are keeping $100 , we never got the 2 tables we reserved ! 7 of us were cramped in a corner. The place was half empty. They got into a heated argument with us, finally the owner like person bolted and said he is gonna give us our money back and keep the money from the person's pay that initially booked us. Of course he called us a theif first/ also said he would report us! What a joke! I feel horrible for the way the night turned out for my friends. This is my first horrendous review ever. This place needs a serious management replacement. Recommending to no one ever/ instead warning people to never set a foot upstairs to this shady lounge!
   

   3 people found this helpful