Incontro

4.4
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1181 Reviews
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$30 and under
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Italian
The word Incontro means encounter, signifying the coming together of the cuisine from the mountains of north of Italy, to the beautiful hills of Tuscany and the southern Italian regions on the Adriatic Sea. Our menu is uncomplicated, but there is always a new encounter with special items that change weekly. Our bread, dessert and pasta are made by hand on the premises daily.
What 1181 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.2
service
4.6
ambience
4.2
value
Noise · Moderate
89% of people would recommend it to a friend
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D
Houston
5 reviews
Dined 2 days ago
Overall 5food 4service 5ambience 4

Good food, good service. Sat outside, ended sitting in a bush. They need to do some landscaping. The food and service were great. Recommend highly.

SS
Chicago
4 reviews
Dined 3 days ago
Overall 3food 3service 3ambience 4

What we ate was good but the menu is pedestrian at best and the specials are just OK

G
San Francisco
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Drinks were delicious, the gnocchi and eggplant parmesan are always our favorites, and the staff is prompt, pleasant and attentive! A favorite date night spot, and wonderful live music also!

OT
San Francisco
4 reviews
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Our family did the Sunday Brunch. Kids and adults loved the food and wait staff.

CC
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Brett is an amazing waiter! Very professional great personality. Peach appetizer was delicious. Live music was lovely

M
San Francisco
4 reviews
Dined on August 28, 2019
Overall 5food 4service 4ambience 5

My lady and I have enjoyed this wonderful venue for many years and especially now due to the wonderful attention one gets from the Owners. Food is great, love the music and the outside venue! My favorite Ristorante Italian! The Sunday Brunch is the absolute best in Danville and night time dining is very intimate. Love Incontro!!

T
San Francisco
2 reviews
Dined on August 25, 2019
Overall 2food 3service 1ambience 3

They had a big church party that night for 50, not enough staff to assist the other guests. Food took forever to get out of the kitchen

M
San Francisco
5 reviews
Dined on August 25, 2019
Overall 3food 2service 5ambience 5

We love INCONTRO
But the quality of the food has changed.

We are disappointed because we love coming for Brunch. But the pork sausage was different before.
They were delicious before.

And No more mashed potatoes and the chicken use to be really good. The last 3 times we went the food has
Definitely changed. The rice is was tasteless and
Scrambled eggs were so dry.

Please go back to the quality it was.

Thank you for caring about our opinion.

The staff is awesome.

E
San Francisco
1 review
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Incontro is my favorite restaurant in Danville. Everything is always fabulous!!!
Food, service, ambiance, music.
They always make us feel very special.

OT
San Francisco
9 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Simply the best

S
San Francisco
3 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Always a fantastic experience with amazing food and outstanding service at Incontro!

Incontro
Responded on August 24, 2019

Thank you for your great review! We look forward to seeing you again.

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BC
1 review
Dined on August 16, 2019
Overall 1food 1service 1ambience 2

Salt the food...Use salt in the water for the Pasta!?! Over-priced...Service was a huge Cluster and not real busy...Too expensive for the food presented...Not going back...Wish them well!!!

Incontro
Responded on August 24, 2019

I am so sorry you did not have a good dining experience with us. Thank you for taking the time to write a review. We do hope you will give us another visit for a better experience.

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SM
San Francisco
1 review
Dined on August 14, 2019
Overall 5food 5service 4ambience 5

I would highly recommend this restaurant. Authentic Italian food by an authentic Italian family!!

Incontro
Responded on August 24, 2019

Grazie! We appreciate the great review.

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z
San Francisco
10 reviews
Dined on August 9, 2019
Overall 3food 4service 2ambience 3

The food was delicious. I had the lasagna which was perfect. My wife had the eggplant which was also very good.
The issue was the service. We were seated quickly (we had a reservation), next to the guitarist vocalist speaker, which was loud based on our table. We waited 30 minutes for our waiter to come back with the bread we requested when he took our drink order and that was after my wife went up to the hostess to see if she could locate our waiter.
We will always give them another try based on the food.

Incontro
Responded on August 24, 2019

Thank you for taking the time to write this review. We are so happy you enjoyed the food and apologize for the wait. We look forward to your next visit and hope to earn five stars!

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LL
San Francisco
2 reviews
Dined on August 3, 2019
Overall 5food 5service 4ambience 4

A mostly excellent experience. One criticism I have was that, although our dishes were delivered to the table well chilled (salad) and quite warm (pasta), the person who served the dishes had not been properly trained, and his familiarity with English was limited. No fresh ground pepper was offered with the Caesar salad but he indicated that we could use the ground pepper shaker which was on the table. And no fresh parmesan was offered with the pasta - I asked for it and he seemed to not understand what I was requesting. After repeating my request several times, and acting out the sprinkling of cheese, he finally did understand and brought it. The waiter, after quite a delay after each of the salad and then the pasta were served, came by and asked if we wanted fresh ground pepper for the salad ... we said it was too late as we had already used the pepper shaker. And asked if we wanted fresh parmesan for the pasta, I said that I had requested, and received, that from the person who brought the warm pasta dish.
Also, I loved sitting on the patio but cigar smoke from the next door cigar shop came wafting to my table, it was not real strong but I am sensitive to smoke.

S
San Francisco
4 reviews
Dined on August 1, 2019
Overall 4food 5service 3ambience 4

Everything was fine except slow getting main course.

R
San Francisco
37 reviews
Dined on August 1, 2019
Overall 5food 5service 4ambience 4

My friend and I have been here before and we love the place. The food is great. If it can get a little noisy... but we will definitely come back

HS
1 review
Dined on July 28, 2019
Overall 3food 3service 4ambience 4

Not too many choices for selections and the place is too small for a buffett line.

RS
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

We love this restaurant. The staff is so friendly, accommodating and the food is WONDERFUL. This is our go to place for anniversaries and nice occasions. Live music on the patio made a great vibe and we already can't wait to come back.

k
San Francisco
9 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Had a great experience at Encontro and will definitely go back. The bar served delicious drinks and the food in the restaurant excellent as well. Nothing disappointing about our night out.

P
San Francisco
4 reviews
Dined on July 26, 2019
Overall 4food 5service 3ambience 5

Food was fabulous! Service a bit slow. Love the ambience of the outdoor seating

J
San Francisco
3 reviews
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

Our waiter was just outstanding! Food was delicious. We sat outside on the porch and weather couldn’t have been better!

Incontro
Responded on July 24, 2019

That's wonderful, thank you for the great review. The porch is our favorite seat in the restaurant.

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OT
San Francisco
5 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Been going to Incontro for years and it never disappoints.

Incontro
Responded on July 24, 2019

Thank you so much!!

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RS
1 review
Dined on July 19, 2019
Overall 5food 4service 5ambience 5

Great ambiance, terrific live music, excellent grub!

Incontro
Responded on July 24, 2019

Mile Grazie!

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PB
San Francisco
32 reviews
Dined on July 19, 2019
Overall 3food 3service 1ambience 4

Our service on 7/19/19 was horrible in the outside space. Good food and menu but experience ruined by very poor service.

Incontro
Responded on July 21, 2019

We are very disappointing that you had a bad experience. We aim to please all our guests and if we missed it with you this time, we hope you give us a chance to correct it next time.

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RL
San Francisco
3 reviews
Dined on July 19, 2019
Overall 4food 4service 4ambience 5

Extremely pricey. Guess it goes with the neighborhood.

Incontro
Responded on July 24, 2019

Thank you for our feedback. We use only fresh high quality ingredients which is what gives our food the best flavor possible. We source from top quality and local suppliers which sometimes can be costly.

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MK
San Francisco
2 reviews
Dined on July 16, 2019
Overall 4food 4service 4ambience 4

Great food and great service. Portions a bit on the small side.

Incontro
Responded on July 21, 2019

Thank you for your feedback!

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J
San Francisco
63 reviews
Dined on July 11, 2019
Overall 3food 4service 2ambience 4

Our waiter was very inattentive and standoffish. I believe he had too many tables one of which (by the fire pit) was a large group of very loud ladies which made our nice romantic dinner not so nice. He never said hello just "what do you want to drink"? Took our appetizer request (when I had to ask him if we could order something with our cocktails) and then we sat for over 30 minutes before he came back to take our dinner order and that was after asking the busboy to get him. I couldn't eat my entire entree and asked for a box which he never brought back until we paid our bill and we asked where our lasagna was. No I am sorry, nothing. He said, "hummm I wonder where it is"? It was our anniversary, it was noted in the Open Table reservation, but there was never any mention of it or happy anniversary on our paid dessert. Food was good. Service was not up to their standards.

Incontro
Responded on July 21, 2019

We are so sorry you had a back experience. We aim to please all our guests. We hope you give us a chance for earn a 5 star review.

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CP
San Francisco
1 review
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

Sat out on the patio on a warm summer evening. Both of us are gluten free and our dishes did not disappoint. Super yummy brussel sprouts for an appetizer and we both had gluten free pasta dishes finished off with a gluten free dessert. Heaven!

Incontro
Responded on July 21, 2019

Thank you! We look forward to your next visit.

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AB
San Joaquin
2 reviews
Dined on July 4, 2019
Overall 5food 5service 5ambience 5

Best restaurant for the 4th of July to observe the parade. Great food any day.

BG
San Francisco
25 reviews
Dined on June 30, 2019
Overall 5food 5service 5ambience 5

Great, wonderful food, wonderful service, wonderful atmosphere

Incontro
Responded on July 1, 2019

Thank you so much!

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OT
San Francisco
1 review
Dined on June 30, 2019
Overall 5food 5service 5ambience 5

Always good and consistent in the food and service. Today was especially slow since most locals are on vacation during this time.

s
San Francisco
4 reviews
Dined on June 29, 2019
Overall 3food 2service 3ambience 3

This restaurant used to have amazing food, this visit it was just fair at best...very disappointing

J
San Francisco
55 reviews
Dined on June 29, 2019
Overall 3food 4service 3ambience 4

Had dinner Saturday night. The service wasn’t up to par; had to wait for a server to finally take our order, food was ok but the servings were small. We both had pasta and had to ask server for Parmesan cheese. Took a while to get cheese. Focaccia bread was stale. I was disappointed with the meal and probably will not return.

C
1 review
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Great food great service favorite restaurant will always come back

Incontro
Responded on July 1, 2019

Thank you! Looking forward to seeing you again.

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MV
San Francisco
6 reviews
Dined on June 28, 2019
Overall 4food 5service 3ambience 5

Celebrating school project completion.

F
San Francisco
6 reviews
Dined on June 23, 2019
Overall 4food 4service 5ambience 5

Mimosas are great

Incontro
Responded on July 1, 2019

We agree, a mimosa is the best accompaniment to brunch.

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J
San Francisco
22 reviews
Dined on June 22, 2019
Overall 4food 4service 2ambience 4

Server was not not as attentive as expected.

Incontro
Responded on July 1, 2019

Thank you for your comment. We will work on that.

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JW
San Francisco
13 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Nice location, friendly staff, delicious presentation and hearty entrees. My husband and I enjoyed our group dinner of 6 people. Jeff, our waiter, recommended the perfect wine pairing (Jeff Carr, Napa) that was a nice surprise after having a lovely Italian wine. We'll be back!

Incontro
Responded on July 1, 2019

Thank you for your great review. We look forward to your next visit.

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MC
San Francisco
3 reviews
Dined on June 16, 2019
Overall 3food 2service 3ambience 4

Both mine and my wife’s main course was very salty. Can’t say it was bad or good. I will give props to the beet salad as that was delicious.

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