Inca - The Social House

Reseñas de Inca - The Social House de comensales del restaurante. Basadas en valoraciones recientes.

1. G

   Getafix

   kenya1 reseña

   1.0

   Comieron en 21 de diciembre de 2021

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We did not get the type of table we booked. The system should not allow for selection of a standard table for two if that is not the option we will get. It was also too noisy - the description of INCA does not provide that ‘Club loud’ type of place yet we were seeking a conversation enabling dinner experience. We left for a different restaurant in the same hotel though- ratings for the other areas …food, etc can be ignored
   

   Inca - The Social HouseSe respondió el 6 de enero de 2022

   Hi Gatefix, thank you for taking the time to share your experience with us. I apologize for the late response and am sincerely sorry for not meeting your expectations. I have taken note of all your comments and have discussed them with the team for consideration. We hope to host you again soon and to give you a better experience. Take care
   

   ¿Te fue útil?

2. VM

   VManTravel

   Richmond31 reseñas

   3.0

   Comieron en 20 de diciembre de 2021

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   Food is good. Service needs to be more attentive. Waited too long before we were given water, or any attention.
   

   ¿Te fue útil?

3. HL

   HenrikL

   Nueva York1 reseña

   4.0

   Comieron en 20 de diciembre de 2021

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Great view and atmosphere. I little bit pricy with main courses at 30 USD which is rather expensive in Kenya.
   

   Inca - The Social HouseSe respondió el 30 de diciembre de 2021

   Hi HenrikL, thank you for taking the time to share your experience with us. I am glad you enjoyed the views and atmosphere. I have taken note of your comments on our meal prices and will share with the team for consideration. We hope to host you again soon. Take care
   

   ¿Te fue útil?

4. JG

   JoseG

   kenya1 reseña

   4.0

   Comieron en 13 de diciembre de 2021

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 5

   Keep doing well it in terms but you have to pay some attention and care on service
   

   Inca - The Social HouseSe respondió el 17 de diciembre de 2021

   Thank you, JoseG, for taking the time to share your experience with us. I have taken note of your comments on Service and have shared them with the team for correction. We look forward to hosting you again soon. Take care
   

   ¿Te fue útil?

5. EO

   EdnaO

   kenya1 reseña

   1.0

   Comieron en 7 de diciembre de 2021

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 5

   It was honestly a good night mostly because of the atmosphere. The service was lacking and though I made a booking they did not have my table
   

   Inca - The Social HouseSe respondió el 15 de diciembre de 2021

   Hi Edna, Thank you, for taking the time to share your experience with us. I am glad to hear that you enjoyed the night. We take guest bookings very seriously and sincerely apologize for not honoring your booking. I have taken note of your comments on service and have shared them with the team for improvement. We hope to host you again soon and to change your mind about our services. Take care
   

   ¿Te fue útil?

6. WW

   WendyW

   kenya1 reseña

   4.0

   Comieron en 2 de diciembre de 2021

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   We had the carnivore platter. The food was well cooked and delicious though the pork ribs were a tad oily. Best cow hearts I've ever eaten! The music was delightful. A good mix of the old and new. The creative addition of a live drummer working with the dj was a special touch. Took some time to get the attention of the servers when we wanted dessert. Overall terrific experience and will definitely be back!
   

   Inca - The Social HouseSe respondió el 8 de diciembre de 2021

   Hi WendyW, thank you for taking the time to share your experience with us. I am glad you enjoyed the food and entertainment. I have noted areas that did not meet your expectations and have discussed them with the team for correction. We look forward to hosting you again soon. Take care
   

   ¿Te fue útil?

7. J

   Joan

   kenya1 reseña

   5.0

   Comieron en 25 de noviembre de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience and will definitely go back again
   

   Inca - The Social HouseSe respondió el 6 de diciembre de 2021

   Thank you, Joan, for taking the time to leave us a review. I am glad you had a great experience. We look forward to hosting you again soon. Take care
   

   ¿Te fue útil?

8. MM

   MissM

   kenya1 reseña

   3.0

   Comieron en 12 de noviembre de 2021

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 4

   My experience at INCA was not good this time. I'm vegetarian and my friend is not. We had gone there for dinner. Not only was the service exceptionally slow, when the time came for dinner to be served, my friend got his food first, and only at this time was I informed that the ingredients for the meal I had ordered were not available. My new order then took an hour before it was served, and by this time, my friend had long had his dinner. This was a pathetic display of hospitality. The meals should've been served at the same time, and I should have been informed of the lack of available ingredients earlier.
   

   Inca - The Social HouseSe respondió el 18 de noviembre de 2021

   Hi MissM, My sincere apologies for the late response to your review and for the unfortunate experience at the restaurant. We dropped the ball and I sincerely apologize for giving you a less than exceptional experience. We have discussed your experience in detail with the team to avoid a future reoccurrence of the same and will reach out to you personally for further discussion. We hope to change your opinion of our service levels. Meanwhile, take care
   

   ¿Te fue útil?

9. A

   Axel

   kenya2 reseñas

   5.0

   Comieron en 23 de octubre de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service, happy environment, boring DJ as usual.
   

   Inca - The Social HouseSe respondió el 28 de octubre de 2021

   Hi Axel Thank you for taking the time to share your experience with us. I am glad you had a good time. I have noted your comments on our DJ and will discuss them with the team for improvement. We hope to hear from you again soon in regards to improved DJ quality. See you soon. Take care
   

   ¿Te fue útil?

10. A

    Andie

    San Antonio1 reseña

    5.0

    Comieron en 20 de agosto de 2021

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    DJ needs to lower the music a bit and get a better speaker that doesn't have so much static sound.
    

    Inca - The Social HouseSe respondió el 27 de agosto de 2021

    Hi Andie, Thank you, for taking the time to give us a 5-star rating. I am glad you enjoyed our service. We have taken note of your comments on levels of music and have discussed with the DJ for adjustment. We hope to host you again soon and to change your mind about our entertainment quality. Take care
    

    ¿Te fue útil?