Il Patio di Eataly
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
The food was not good at all. Their pizza was floppy, pastas were oversalted. The carbonara pasta tasted bad and rancid and we had to send it back
Overall we had a bad experience and would not come here again
Food was cold and they don't offer to many options, waiter was really sweet though.
Just not enough food choices! Wanted a fish option.
The food was high quality but was a bit pricey for sitting outside of Macy's vs. having a rooftop view. There was confusion at the various check-ins. The Il Patio suggested I go upstairs for rooftop seating while the Le Pizza/Le Pasta suggested I go downstairs for seating. Probably better to make a reservation at Terra next time.
It was a great night to dine outdoors. Great food and drink. Will be back soon.
Very fun night and the store inside is so beautiful!!
Food was fine. Not good, not bad, just fine. The pasta was bland and nondescript. Wouldn’t make a return trip, too many better options near by.
First time eating out at a restaurant since covid and it was a great experience.
Got the wrong food
We agreed to share the entree and have our pizza brought later and share it but were charged for both the pizza and the not ordered food
Caffe was cold and they never brought the sugar
No tablecloth which considering COVID is not were hygienic
Food quality was good
Amazing food, great wine. Service was outstanding.
Sat infront of Macy’s in the mall instead of the patios. Host and hostess were just chatting the whole time infront of the podium. Nobody asked how everything was. Pasta ragu was dry. When I tried to use open table redeem points $25 and they denied said they don’t do that even though i booked the reservation with the points. They were so rude about it saying they don’t do it and it’s open tables problem.
Our waitress made my 21st birthday feel so special. I wish I got her name but she had light brown hair and green eyes so she can get credit for this!!! I went to Eataly because it's been my favorite restaurant forever. I've never been to this location just the Chicago and New York ones but oh my gosh this location is my favorite despite covid. I went went my boyfriend and I ordered my first drink as a legal adult and got dinner and dessert and it was all AMAZING. It was my boyfriends first time there and he was in heaven the food is sososo good. But our waitress answered all of our questions and was super friendly and sweet and ended up giving us my drink and dessert for free and said "you only turn 21 once enjoy it" and it was the nicest thing ever. She made me feel so special on my birthday when I was feeling kind of down before because a lot of the things I wanted to do we couldn't because of corona. But her kindness made up for it and I'll never forget it! Thank you for this experience Eataly! 😊💞
It was amazing
Everything was superb!!
lovely to be able to eat outdoors and be safe during these times we live in.
Love the place and the staff was amazing
Sweetest waiter . I didn’t catch her name, but she is a doll
Due to Covid, the outside seating area, making it a bit interesting and food wasn't as hot as typical. Still delicious food and outstanding service.
The food was amazing and so was our server. Our table did have problems getting seated and different hosts would send us running up and down the store. Our group arrived at 07:15, our reservation was at 07:30 and by the time we were finally seated it was 08:00pm.
We had a great dinner on the patio. The setting is great looking into the Century City towers during sunset. Our server was wonderful under what must be trying circumstances. Our dinner was great. Will be back next time I’m in town. Thank you!
Tables are spaced well apart to physically distance. Real utensils are wrapped in paper and shinier than ever. All staff wear masks and face shields. Felt completely comfortable eating on their patio.
This was my second time at Eataly, and I wish I could say I was thrilled but I wasn't impressed... Maybe the kitchen is short staffed at the moment due to DineLA? Ordered the bruschetta as a starter and the tomatoes were really pale and not ripe at all. The bolognese tasted a little flat... it needed salt. The raviolis were tiny and had barely any ricotta inside. Overall, disappointed with the food, but filled ourselves up with a couple bottles of wine, so... there's that.
Not crazy about the location. Noisy mall music playing in the background. Food was good.
Love coming here. Love the choices of restaurants or grocery items to buy. Makes me feel like I am in Europe grocery shopping.
We sat outside for to have DineLA lunch. Definitely enjoyed the Hibiscus spritzer over the one cant even remember what flavor it was . We shared the plates so we can have a little of everything. Delish delish delish. Felt like I was back in Italy. Service was attentive and professional. Lol our drinks were wayyy more expensive than the yummy food.
All three of our pasta dishes were undercooked, not al dente.
Decided to use Dine LA to try out this particular part of the Eataly experience. First off, staff was GREAT... extremely attentive without being bothersome and the host was accomodating by adjusting my reservation to an earlier seating. Had the Caprese salad which was very flavorful, but the Ravioli was well below my expectations. It tasted like it had been frozen, was tough to chew and VERY al dente. Also - I wasn't expecting to be literally sitting in the middle of the mall which isn't a "patio". I've been to Eataly on the East Coast so I had high hopes, but I defintiely wouldn't recommend this location EVER.
Great service during COVID. They check your temperature. There’s hand sanitizer for you when you walk in. They give out one use menus. The tables are cleaned and signed off by the person who cleaned them same with utensils. We ate here for DineLA and got the bruschetta, caprese, bolognese and pizza. Everything was delicious besides the pasta. It tasted liked spaghettios and wasn’t blown away with it. We also got the mango, strawberry, pistachio and hazelnut gelato for dessert. Mango and hazelnut were my fave!
Definitely try this place out not bad for $25pp for lunch with DineLA!
How good can the ambience be when the outdoor tables are set up in the walkway between the restaurant and Macy's? Had to eat on the patio because the Terra didnt open until 5pm.
Eataly is outstanding in every possible way. This hastily assembled situation in the middle of a pandemic is no reflection on the quality experience I've had every time I've either eaten or shopped at Eataly.
Front door girl could be little more polite when taking temperature of a person. Usually there is a discreet question “may I take your temperature?” Rather than just pointing straight to your forehead and scaring someone. It jilted me a little as I wasn’t expecting it.
So happy to have Eataly pizza and salads again! The only criticism I would give is the ambiance needs a bit more plants and maybe a couple more barriers. This would make it feel more quaint and help you forget you are sitting in front of Macy’s on a sidewalk.
The food and service however is exactly what it was in the restaurant. That’s why I will recommend going to the Il patio and visit again.
What a great lunch. Great oysters and a swordfish entre were such a deal! A $25 lunch at a beautiful spot with the freshest seafood is one of LA"s best deals. GO NOW
Food was ok I like the pasta and pizza place better but was ok
I was looking forward to eating here, but had some doubts as the reviews on Open Table are better than Yelp. Celebrating a birthday, we had a great table and the server knew her wines. But after that it was all downhill. We each ordered a seafood entree and the two sides one can order separately are roasted potatoes or broccoli rabe. All dishes however come with potatoes and there are no substitutions. Potatoes are practically passé in this health conscious society and we were greatly disappointed. So everyone asked for the potatoes to be held. The entrees arrived barely warm. I had scallops and was waiting for the server to ask how our meal was so I could ask her to reheat them. She NEVER came back so I ate 1-1/2 out of the 3 meager scallops served on my plate.
I noted we were celebrating a birthday when I made the reservation and again the server had not been informed so I had to go asking for a surprise dessert. Overall it was very disappointing even though the ambiance is quite fun. Won’t be back for the price we paid.
Fish was bland and portions small, but prices high. Seems they cut back. We ate there twice before and it was better.
Must be the $15.00 hour wage increase in CA.
Normally enjoy eating here but 2 in my party ordered branzino. While the flavor and prep were excellent, these fish were basically inedible. Whoever was in charge of deboning them was...on vacation. We both gave up on our meals after attempting 4-5 bites. What a shame! And shame for a fish restaurant that supposedly knows its way around seafood.
Excellent selection of seafood creativity presented. Pricey for a casual restaurant.
Open Table did not show all seating choices....we could only select counter or high table.
Regular tables were not a choice even though the house was early.
the food quality was spotty. the grilled calamari was not tender, lacking in flavor and not warm. the octopus was weirdly puffy and taste was just ok. the endive salad was excellent. the visual presentation was excellent and most beautifully artistically executed, but we eat with our eyes and our taste buds. I noticed that the co-owner, or co-host (?) owns Connie and Teds. I have found the qualify of food at Connie and Teds to be very high and very consistent. perhaps this partner isn't spending enough time at this location checking quality. i was hoping for a chef staff that had not become complacent. this high-volume, often-hyped west side eatery location did not live up to my expectations.
Really great food. Nice option to have the pizza and pasta. Service staff seems a bit miserable. Service isn’t bad, just not warm.
We always enjoy our meal here. We would definitely return.
Il Patio di Eataly is rated 4.4 stars by 180 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.