We usually love Il Fornaio, but Sunday was not their best day. They were WAY understaffed, which makes it difficult/unpleasant for everyone. Our served did the best she could, she just had too many tables. I ordered a drink and it took 10 minutes for the server to let me know they were out of an ingredient for my drink.
The entrees took a long time to arrive (and then only 2 of the 3 arrived, the third, a pizza “broke” so we had an extra long wait.
The food was good, but the restaurant should have known it was going to be a busy night with a concert, a Sharks game and a few other events. No excuse for this.
I have been going to IF since I lived in PA years ADP and always enjoyed it. I had t been to the SJ restaurant in quite a while for more than appetizers which are awesome. Service was great but the entries were really poor. I had the roast chicken which was extremely bland and dry. Couldn’t eat it because it was so dry. My son had the beef tenderloin which seemed like it was in the sous vide too long and had a grey boiled quality to it, then lightly drilled for grill marks. Very bland with a balsamic reduction with way too much balsamic. My wife’s ravioli was mediocre with a red sauce that was chunky with tomatoes and also very bland. Inexcusable for an Italian restaurant. The appetizers were the highlight as was the service from our excellent waiter. I will chalk this up to an off night and try again. Hopefully with a better result.
My husband and I had an excellent dining experience at Il Fornaio. We both had the mixed seafood grill and it was scrumptious! We love fresh fish and seafood, and many restaurants do not offer this specific dish, so we appreciate you adding this offer to your menu. It was healthy and delicious. We also appreciated the very warm hospitality from the staff and Patrick's service was outstanding.
We love Fornaio - wish it were more quiet - great food - service spotty but they do try - they do skimp on top brand alcohol.
The occasion I visited Il Fornio was a date. The atmosphere was welcoming, the food was exceptional, and the service was great. Amazing experience!
Great restaurant with delicious appetizers and entree. Wonderful service and very hospitable staff.
The food was ok, but not great. I used to look forward to their fresh, warm bread, but the bread wasn't fresh, nor warm.
Service wasn't great either. Perhaps the waiter was overloaded?
Il Fornacio was a wonderful restaurant to take my special person on Valentine's Day! I appreciated the quality of service and attention to detail of the staff.
I have been here twice and enjoyed it both times. They have some good vegetarian options and a great wine selection. The servers are great as well.
A great atmosphere, with great service, and GREAT FOOD!!!
Great place. Excelent food. Juan our server was amazing! Highly recommend.
Good service on a valentine day lunch, decent food, excellent wines by the glass.
Slow server. Take out box included eaten chicken bones!!
Tried to use an Il Fornaio gift card, but it was not activated at corporate when it was sent.
The food was good to excellent however the service rather spotty.
The bar tenders were excellent offering wine tastings and commentary while the floor server was terrible in terms of finesse and attention to details. Poor service as the fault of even poorer management . I would not recommend Il Fornaio if you are looking for a Four Star dining experience, be prepared for inattentive and poorly trained servers.
We always dine at Il Fornaio after the opera, our waiter definitely didn't want to be at work on 2/11/18. This was the worst service we ever had. We decided we would just ignore his bad service and enjoy our meal.
We've never had a bad meal at Il Fornaio! Our servers have always been the best.
Tristen was great! He was very attentive and helpful with menu suggestions.
We came for lunch on Sunday and enjoyed a nicely paced delicious meal. We started with a house salad and the wonderful bread and then some bruschetta on flat bread. My husband & I shared the veal scallopini which was delicious. Our companion really enjoyed the Pennoni alla vodka. Our seat in the window afforded a great view of the goings on downtown. We always enjoy our meals here and will be back.
Service was very good. We were seated right away. Ambience also nice. Wine and drinks were good but entrées were disappointing; e.g. lentil soup, beef filet undercooked, peppercorn sauce too sweet. Dessert menu was minimal. There are better places for lower price. More impressed with the food at other Il Fornaio locations.
Il Fornaio in downtown San Jose never disappoints. The service is always great and the food always exceeds expectations. In addition, there is 2 hours of parking validated if you park across the street at the convention center parking lot. I would visit this place again.
Always great food and service. Mentioned we had theater tickets , our waiter was so accommodating.
My wife and I dine at Il Fornaio during the monthly Festa Regionales. Custom menus are created for the first 2-3 weeks a month that highlight the unique fare of a region in Italy. February 2018 region focused was Umbria. With the Il Fornaio phone app, you can have your Passaporto stamped during the months with a chance to win a trip for two to Italy. Also, you will earn reward points for future discounted menu items. On this particular visit we redeemed reward points that reduced our bill from $103 to $22. Sweet.
This is authentic Italian cuisine and the pace is not rushed. It is a very comfortable dining here. During our trip to Italy last summer we sampled all the Tiramisu from north to south. Without a doubt, the finest Tiramisu is right here at Il Fornaio San Jose. We're sure you will also enjoy the professional staff from the receptionists Rosemary and Debbie to our favorite waiters John and Armando and the manager Andy Rowe. Andy does run a 'good ship'.
Go here a lot...and this time it was terrible. Took 15 minutes to take a drink order. Overall terrible.
Birthday ... was treated very well
Excellent food and service. Positive business environment.
I made a reservation for me and a group of my friends to eat here before our schools winter ball and it was a fantastic experience. Delicious food, a private room for our party, and friendly staff that helped us get that perfect picture were some of the highlights. Would absolutely do it again next year!
The food was good and so was the service. We will be back.
Food and service were excellent! You can always count on a great meal at Il Fornaio, San Jose.
Eden, our server, was very friendly and gave us good recommendations. He was very attentive without being intrusive; we were celebrating 7yr anniversary 😊
Excellent food. Service was good but things were pretty busy. Ambiance is very nice.