Prices used to be reasonable; now are sky high. $16 for a cocktail? Seriously?
Server was borderline rude and unhelpful. Plus, though he said he validated our parking, when we got back to the garage, we discovered he hadn't. Il Fornaio used to be one of our all-time favorites...for many years. Not any longer. We won't ever return; way too many, better choices. Seems like since Westin took over the hotel, prices have sky-rocketed while food and service quality have nose-dived. Huge disappointment.
It took a long time before a waiter came and asked if we would like anything to drink. By that time we had been served bread, but no water. When we were finally served our water, everything went well from there on. The meal was very good and so was dessert.
We used to come here a few times a month. Service was super slow. Food was cold. Not good for a business meal.
I love going to Il Fornio. This is my go to restaurant every time I am in San Jose, for the Theatre. I let them know that I am attending the Theatre when I arrive and they always make sure we are able to have a stress free dinner and dessert and still make it out in plenty of time for the Theatre. Excellent service and excellent food.
Excellent food with attentive service.
We usually love Il Fornaio, but Sunday was not their best day. They were WAY understaffed, which makes it difficult/unpleasant for everyone. Our served did the best she could, she just had too many tables. I ordered a drink and it took 10 minutes for the server to let me know they were out of an ingredient for my drink.
The entrees took a long time to arrive (and then only 2 of the 3 arrived, the third, a pizza “broke” so we had an extra long wait.
The food was good, but the restaurant should have known it was going to be a busy night with a concert, a Sharks game and a few other events. No excuse for this.
I have been going to IF since I lived in PA years ADP and always enjoyed it. I had t been to the SJ restaurant in quite a while for more than appetizers which are awesome. Service was great but the entries were really poor. I had the roast chicken which was extremely bland and dry. Couldn’t eat it because it was so dry. My son had the beef tenderloin which seemed like it was in the sous vide too long and had a grey boiled quality to it, then lightly drilled for grill marks. Very bland with a balsamic reduction with way too much balsamic. My wife’s ravioli was mediocre with a red sauce that was chunky with tomatoes and also very bland. Inexcusable for an Italian restaurant. The appetizers were the highlight as was the service from our excellent waiter. I will chalk this up to an off night and try again. Hopefully with a better result.
My husband and I had an excellent dining experience at Il Fornaio. We both had the mixed seafood grill and it was scrumptious! We love fresh fish and seafood, and many restaurants do not offer this specific dish, so we appreciate you adding this offer to your menu. It was healthy and delicious. We also appreciated the very warm hospitality from the staff and Patrick's service was outstanding.
We love Fornaio - wish it were more quiet - great food - service spotty but they do try - they do skimp on top brand alcohol.
The occasion I visited Il Fornio was a date. The atmosphere was welcoming, the food was exceptional, and the service was great. Amazing experience!
Great restaurant with delicious appetizers and entree. Wonderful service and very hospitable staff.
The food was ok, but not great. I used to look forward to their fresh, warm bread, but the bread wasn't fresh, nor warm.
Service wasn't great either. Perhaps the waiter was overloaded?
Il Fornacio was a wonderful restaurant to take my special person on Valentine's Day! I appreciated the quality of service and attention to detail of the staff.
I have been here twice and enjoyed it both times. They have some good vegetarian options and a great wine selection. The servers are great as well.
A great atmosphere, with great service, and GREAT FOOD!!!
Great place. Excelent food. Juan our server was amazing! Highly recommend.
Good service on a valentine day lunch, decent food, excellent wines by the glass.
Slow server. Take out box included eaten chicken bones!!
Tried to use an Il Fornaio gift card, but it was not activated at corporate when it was sent.
The food was good to excellent however the service rather spotty.
The bar tenders were excellent offering wine tastings and commentary while the floor server was terrible in terms of finesse and attention to details. Poor service as the fault of even poorer management . I would not recommend Il Fornaio if you are looking for a Four Star dining experience, be prepared for inattentive and poorly trained servers.
We always dine at Il Fornaio after the opera, our waiter definitely didn't want to be at work on 2/11/18. This was the worst service we ever had. We decided we would just ignore his bad service and enjoy our meal.