Il Fornaio - Pasadena
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Great service from the moment we walked through the door. Host was courteous, informative and professional as were our waiter, busser and the Ambassador who all treated us ROYALLY! Presentation of our food was immaculate and it was only surpassed by the taste. A repeat? Definitely!!!
Excellent service and food
The food was overpriced and meh, the ambience commissary like and the service slow. It offends me when I’m offered bread only to find out on the bill that there is an additional charge. At the price point of the meals this is absurd. I will not be back.
Also in reviewing my bill just now i paid for someone else’s meal. hope they had a nice night on my tab.
My wife and our friends have enjoyed Il Fornaio for many years and it has always been consistently above and beyond. Good attentive service excellent food terrific ambience whether you sit inside or on the patio. If you're looking for place to go this will soon become one of your favorites.
Great in all aspects
Rebecca the best server, Angelica a great hostess
I’ll be back soon
One of the best of the best in Pasadena. I almost never write Resturant reviews because I am a complete food snob,
Excellent customer service, healthy, delicious food served so beautifully it looked like it was out of a food magazine. The Manager was SO KIND to let us in a half hour before the restaurant normally opened due to some pressing time constraints of my business clients. Thank you Il FORNAIO FOR A FANTASTIC LUNCH!!! Peg Collins
Dining in Il Fornaio Pasadena's patio offers an excellent dining experience. We always enjoy the food, but further enhancing our dining experience was the service.
Chase has waited us on numerous times at Il Fornaio Pasadena, and he is always professional, courteous, and accommodating. In addition, we never have to wait long between courses; Chase checks in just to ensure that we do not need anything. We had a good dining experience last night.
The only drawback was that as the patio filled, the noise level increased which is to be expected.
Interestingly, when we left, the inside dining area had few people and might have worked out well under the circumstances.
Wonderful evening- sincerely welcoming and attentive staff- there was even a star siting!
The food is always great! The ambience is light and welcoming.
Upon arrival, our host was not welcoming. Zero attentiveness and minimal interaction. We should have left but decided to stay despite the cold greeting. Our waiter looked overwhelmed and lacked service skills. We had to repeat our orders several times and he never asked for any drink orders, just gave us a water option. He did not return until the food came and even than didn’t offer any refills. The steak was not great at all. It lacked seasoning. By lacked, there was none. I had to add salt and pepper from the shakers on the table. It was dry abs not cooked well. I asked for medium and it was not. I waited for someone to come by but by the time a bus boy came by my company was done with their food. I had them take the plate. We sat next to a water station and had to refill our glasses ourselves. The chicken plate was also dry and lacked seasoning. This was supposed to be the highlight of the end of our sisters trip. It was supposed to be special. Instead we were made felt like we were a nuisance and the food was not great. I was extremely disappointed overall. The restaurant itself is beautifully appointed and maybe we were just unlucky that night. However, it was enough for me to not return. I filed a complaint but not much was offered to remedy the situation. I wish we had never gone
I was not happy at all, service was not good everying was late .. I don't mind to wait but no one came by to tel us they were running behind
Surprisingly good for a chain restaurant. Although it was way too hot to dine outdoors, the space inside was ventilated and roomy enough to feel Covid safe.
We were visiting Pasadena and luckily for us this restaurant was walking distance from our hotel. My husband and I had lunch there and it was wonderful. It was so good the we even brought our son back for lunch the next day. The service was great and the burrata and roasted cherry tomato appetizer was especially good!
Server took our order for drinks and apps. She brought water, then someone delivered the lukewarm calamari and wonderful carpaccio, and we couldn't flag anyone down to send back the calamari so we just ate it. Halfway done with the food and then the 2 drinks finally arrived. Then, as we finished the food someone else dropped off the bread and olive oil. We were done with dinner so didn't bother eating the bread...which is supposed to show up first. The really great part was the charge for the bread that arrived like it was dessert. Savannah the server shows up at the end and asked how everything was. We said fine because it was way too late to fix anything and just paid the bill $70! It will be a long time before we return. Had the calamari been hot it would have been great. Go during the week and avoid Savannah.
The dishes I ordered were not that great. I was expecting more. My lasagna was cold in the inside, the pizza was just not great.
This restaurant very cost-effective，food is great.
Food was very good. Service at many restaurants has declined because I believe they are having problems getting enough help. Prices at most restaurants, we frequent, have risen substantially over the past year and a half.
We waited almost 1/2 hour for order to be taken. Wine came 10 minutes later. Food good. Noise level so high we couldn’t hear each other until 1/2 way through the meal.
The staff was very friendly and attentive. We had seafood with pasta, unfortunatley, the shell fish part was not very fresh..
I love everything they have, and the bartender is very professional, Service is immaculate, no complaints
The menu changed and now they charge for bread, doesn’t taste the same:(
Everything about dining here is just super!!!
This is our “go to” place in Pasadena. Limited menu but good food reasonably priced at a great location. Service consistently good and friendly
Service was professional and a bit slow at first. Once I told waiter of our time constraints it was quick but we had to wait almost 30 minutes from seating to ordering
Nice atmosphere and great food and service even though very busy.
Reservation was on time. Food was very good as was the service.
Our table was ready on time, we sat down and....waited. Had to flag someone down to get water, get drinks, and the waitress wanted to have our food order before we ordered cocktails. The entrees were delivered without replacing forks then we had to wait for our bottle of wine to show up before we finished the meal. The food was tasty, but with the stress of incompetent service, we probably won't be back for awhile.
Great food, excellent service.
Everyone was very Friendly. Except our server. She looked frustrated with us.
Il Fornaio has a great menu and excellent service. I've been to this location about 15 times and love their food and staff. The only feedback I would have from this visit? Our table on the patio was too close to a neighbor table -- My chair was 12 inches from a stranger's. Other than that, this was a great meal. Will be back!
Service was terrific. Food was great and came out quickly
Great food and nice setting, but the background music was a bit too loud.
Very tasty and great service. Would recommend and will return.
Fantastic service and food as always.
Not impressed with food. Prices high. Service just ok.
This was a great place 20 years ago. I don’t think they’ve changed as much as the level of italian cuisine we have access too has
The food at Il Fornaio was superb, and the service was impeccable. Highly recommended!
Great outdoor terrace, away from traffic. Indoors has great ambiance too.
Even though we are vaccinated, it is important for us to dine out carefully. We like Il Fornaio because the food is good, the outdoor dining area is comfortable and established, and the restaurant is set away from the street. We have eaten in the outdoor and indoor areas in pre-pandemic times.
Il Fornaio - Pasadena offers takeout which you can order by calling the restaurant at (626) 683-9797.
Il Fornaio - Pasadena is rated 4.4 stars by 2632 OpenTable diners.
Il Fornaio - Pasadena does offer gift cards which you can purchase here https://www.ilfornaio.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.