Hula Hulas

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1. MQ

   MaddensQueen

   Hawaii

   10 reviews

   3.0

   10 reviews

   Dined on January 1, 2020

   overall3food2service3ambience4

   Unhappy that the only thing my husband & I could eat to cater to our diet (gluten & dairy free) was apparently not an option. The process of working with our sever took a long time before we knew what was safe to order. Ended up ordering what we didn’t really want or pay for but settled considering we didn’t have reservations else where. Restaurants should include more options for those with specific diets or at least keep the option open to order regardless what special occasion it is.

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2. AE

   AEFHi

   Las Vegas

   32 reviews

   4.0

   32 reviews

   Dined on November 29, 2019

   overall4food4service3ambience3

   They do have "live music" between the main dinning room and bar...right in the middle and it is way too loud. Sorry, I like live music but when it is overbearing it kills the atmosphere. Our service was compromised by the noise because our poor server just couldn't hear us.

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3. B

   Bacchus4us

   New York Area

   9 reviews

   vip
   5.0

   9 reviews

   Dined on November 27, 2019

   overall5food5service5ambience4

   Delicious mushroom and goat cheese pizza!

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4. TO

   TooOldForBadFood

   1 review

   2.0

   1 review

   Dined on November 10, 2019

   overall2food2service5ambience1

   I always get into trouble when I give an honest review. I don't want a call back, I don't want another chance, I'm just telling it like I see it, so maybe someone in charge can make adjustments. We made reservations, made it clear it was our anniversary, we got seated in the farthest corner of the restaurant, near an open door where just feet outside, was a pool full of screaming kids having a pool party. It may have actually been the quietest part of the restaurant, there was a single musician playing to a room of fifty diners, with the amp turned up like he was at Wembly Stadium. I had to speak uncomfortably loud just trying to be heard by my wife, sitting across a wonderfully crappy table, dirty, with scratches and scars on it. I was seated on a bench, at least 50 years old, that I sank into, placing the table right at nipple level. I am 6 feet 2 inches tall, so my nipples are up there. I wasn't having any fun from the start, so I had a beer, hoping a little alcohol would lighten my mood. The beer arrived in a plastic cup. Looked like a regular tumbler, but it was PLASTIC! No mood lightening here. The beer was cool in temperature and Maui Blonde is a tasty beer. Wife had a Mai Tai, which was plenty strong, so her mood got lightened! There were at least two vegetarian selections; my wife is reducing her intake of animal protein for health reasons. She had Mac Nut Pesto pasta. I had baby back ribs. I don't know when it became popular to pile food on top of other food, but the ribs came out looking like they should have been in a cereal bowl, not on a plate. About six "finger" potatoes (we call them seeds on the farm), the seasonal vegetables, which was four baby bok choy that had been sitting in the steam table for several hours, and literally six little ribs. not even half a rack, $28. All neatly piled on top of each other, like a little food landfill. Ribs might have been cooked in a pressure cooker, there was no char, no Millard Effect (sp)

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5. OT

   OpenTable Diner

   Hawaii

   5 reviews

   5.0

   5 reviews

   Dined on November 8, 2019

   overall5food5service5ambience5

   Outstanding service. Lea did an incredible job. Thank you, Lea.

   Report
6. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on November 5, 2019

   overall2food1service5ambience1

   Our server Kristine was outstanding!!!! But the food ABSOLUTELY & TOTALLY SUCKED!!! 40.00 rib eye, the worst I ever ate. Ahi poke nachos my husband hated. The fish was white looking & old, not pink or red like raw Ahi suppose to look like, & the wonton chips was stale, he said tasted gross. For such a high price the food needs major major work. WE WILL NEVER EVER RETURN!!! The only thing that was actually good was our lava flows from the bar and our waitress Kristine. We know it wasn’t her fault that the food sucked & we didn’t have the heart to complain to her cuz she was so nice!! OUR ANNIVERSARY DINNER=TOTAL FAIL!! Thanks Hula Hulas for the horrible experience;(

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7. OT

   OpenTable Diner

   Chicago

   9 reviews

   vip
   5.0

   9 reviews

   Dined on October 31, 2019

   overall5food5service5ambience4

   Great location, good view, tasty food. Our server, Mary was outstanding.

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8. LH

   LynneH

   1 review

   4.0

   1 review

   Dined on October 27, 2019

   overall4food4service5ambience2

   Yes, I would recommend for the food. The band was way too loud. Could barely have a conversation. In fact the waitress brought the wrong drink because she did not hear the order correctly. All of the wait help were very attentive.

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9. AN

   AnaN

   Milwaukee

   6 reviews

   vip
   5.0

   6 reviews

   Dined on October 23, 2019

   overall5food4service5ambience5

   Our server was great! Very friendly.

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10. JC

    JulieC

    Miami

    2 reviews

    2.0

    2 reviews

    Dined on October 7, 2019

    overall2food2service2ambience4

    Service was extremely slow, most of the restaurant was empty, yet they said they were very busy. The best part of the meal was the appetizer cheesy garlic bread. Will not recommend nor return

    Report
11. C

    Christine

    Washington DC

    5 reviews

    4.0

    5 reviews

    Dined on September 20, 2019

    overall4food4service4ambience4

    Lovely setting, interesting menu, nice service. Worth a stop if you are in Hilo.

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12. OT

    OpenTable Diner

    Las Vegas

    11 reviews

    5.0

    11 reviews

    Dined on September 14, 2019

    overall5food5service4ambience4

    This was a get together with my sisters. Our server Tanya was very friendly and personable from start to finish, making sure we had everything we needed. The food portions were quite generous and everything was delicious. I thought the dark miso glaze on the salmon was a little bit rich and salty for my taste and preferred the lighter miso, which was served on the side. You must try the Truffle Parmesan Garlic Fries! The serving size was huge, however, we still finished the whole thing! All in all, it was a great evening with live music, which always is a bonus!!!

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13. MK

    MichaelK

    Switzerland

    1 review

    2.0

    1 review

    Dined on September 10, 2019

    overall2food2service3ambience2

    As my wife ordered, because of her allergies, a different side order, she received like kinda nothing, it was arragend like hell and tasted like nothing.

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14. e

    ericn

    Oklahoma City

    1 review

    2.0

    1 review

    Dined on September 8, 2019

    overall2food2service2ambience1

    For the price the food should be better. Hotel sort of run down. Would dine elsewhere next time

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15. S

    Sherri

    Hawaii

    1 review

    3.0

    1 review

    Dined on September 3, 2019

    overall3food2service3ambience3

    First I was reprimanded for not checking in for my reservation. A smiling face and compassionate tone of voice would have been appreciated. My order for side of veggies did not come with my food. I had to ask the waitress about it and then it came 16 minutes later when I had finish my sandwich, cold and much too oily. My portabella mushroom sandwich was much too oily. This is my third time to Hula Hulas and each time I’ve been dissatisfied with my meal. Too bad because I love the location and the view. Unfortunately it wasn’t worth it.

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16. EL

    EnriquezL

    1 review

    5.0

    1 review

    Dined on August 25, 2019

    overall5food5service5ambience5

    Good entertainment. Great service and food. Nice ambience. Our server was very helpful with her recommendations off the menu.

    Hula HulasResponded on August 30, 2019

    Aloha Enrique, Mahalo for your great feedback! We are glad to hear you enjoyed our live entertainment, service and food. We hope to see you back in the future and look forward to your return! Joslynne K. McDonough, GM of Hula Hulas

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17. AM

    AndreaM

    1 review

    4.0

    1 review

    Dined on August 19, 2019

    overall4food5service3ambience4

    We came here to celebrate my daughter's 13th birthday. When we arrived the hostess saw the note and was so friendly and recognized that it was my daughter's birthday. I was disappointed however, that our server said nothing about it. The restaurant was fairly busy, but our server would be gone for really long stretches and when it was time to pay, I went to pay at the check-in because we were waiting so long for our server. We have eaten at Hula Hulas before and Mary was our server. She was one of the best if not the best server we've ever had. The food was so delicious and between that and our great previous experience, we wanted to come back for my daughter's birthday. The food was still wonderful and we would come back again, I just felt let down on this occasion.

    Hula HulasResponded on August 30, 2019

    Aloha Andrea, I am glad to hear your special occasion was acknowledged by the host, but I am sorry to hear the rest of your experience didn't quite meet your expectations. We appreciate your feedback and will share with our team so we may better serve you in the future! Mahalo, Joslynne McDonough, GM of Hula Hulas

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18. K

    Kekai03

    Hawaii

    6 reviews

    4.0

    6 reviews

    Dined on August 16, 2019

    overall4food5service4ambience5

    Good for girls’ night out. Ordered couple orders of calamari, couple ahi poke, garlic fries, garlic shrimp, lilikoi mules. Perfect for 6 of us. Ordered steak and lobster and pork belly dinners to go. Foods were so flavorful. Loved the valet parking, music, and being accomodated in a booth. 15% kamaaina discount was an added bonus.

    Hula HulasResponded on August 30, 2019

    Aloha Kekai, Mahalo for your feedback on our menu items and other amenities. We look forward to seeing you again! Joslynne K McDonough, GM of Hula Hulas

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19. M

    Morice

    London

    14 reviews

    4.0

    14 reviews

    Dined on August 15, 2019

    overall4food4service3ambience3

    Good food and happy hour menu and drinks until 10pm 👍🏼

    Hula HulasResponded on August 30, 2019

    Mahalo for the feedback Morice! Glad to hear you enjoyed our late night happy hour! Joslynne McDonough, GM of Hula Hulas

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20. FC

    FilippoC

    Saxony-Anhalt

    2 reviews

    4.0

    2 reviews

    Dined on August 15, 2019

    overall4food5service5ambience3

    I definitely recommend the lilikoi bbq ribs and the lilikoi cheesecake. The ambiance doesn’t have much personality and there are only tourist.

    Hula HulasResponded on August 30, 2019

    Aloha Filippo, Mahalo for the compliments on our flavorful dishes! We do hope you come back to join us again not only for our delicious offerings, but to enjoy our local live entertainment that we feature nightly, as well as our nightly specials and daily happy hour. Looking forward to your return! Joslynne K. McDonough, GM of Hula Hulas

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21. SD

    SandiDoylestown

    Philadelphia

    11 reviews

    4.0

    11 reviews

    Dined on August 13, 2019

    overall4food5service3ambience4

    Food was outstanding, especially the appetizers which we tried many. The service is a little sub standard due you to lack of sufficient staff.

    Report
22. T

    Tracker

    1 review

    4.0

    1 review

    Dined on August 12, 2019

    overall4food3service4ambience5

    This was my second visit. The sausages were dried, over cooked and potatoes were in the warmer too long, over cooked, not freshly made. The made to order omelet was over cooked. I was disappointed because everything was so perfect the first time. The omelet was the best I ever had.

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23. SS

    SandraS

    Hawaii

    2 reviews

    4.0

    2 reviews

    Dined on August 7, 2019

    overall4food5service4ambience4

    Radio station was there so a bit noisy for conversation. Staff was mostly attentive although it took a little time to get our food and refill on water glasses. Parking outside the restaurant is not always available and it's a hike from the front lobby. Overall love the view overlooking the bay and harbor and it was clean and food was great.

    Hula HulasResponded on August 14, 2019

    Aloha Sandra, Mahalo for your feedback. We will be sure to share your review with our team so we can better improve your service. We look forward to seeing you again soon! Joslynne McDonough, GM of Hula Hulas

    Report
24. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on August 6, 2019

    overall3food4service3ambience4

    The food is good, the service dropped the starter. Never showed up. Good thing, it never made it on the check ... overall good place to eat if you are not up for fine dining.

    Hula HulasResponded on August 14, 2019

    Aloha, We are sorry to hear that your service did not meet yours or our expectations. We will be sure to share this with our teams so we can better improve the experience here at Hulas and hope to see you again soon. Mahalo, Joslynne McDonough GM of Hula Hulas

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25. P

    Patoni

    New York Area

    15 reviews

    4.0

    15 reviews

    Dined on August 5, 2019

    overall4food4service5ambience4

    friendly staff, live place

    Hula HulasResponded on August 14, 2019

    Mahalo for the feedback Patoni! Glad you enjoyed our lively atmosphere and awesome staff! Joslynne McDonough GM of Hula Hulas

    Report
26. JG

    JodiG

    Hawaii

    5 reviews

    1.0

    5 reviews

    Dined on July 28, 2019

    overall1food2service1ambience2

    Wait service was terrible. What should've been a nice family birthday dinner, was a very rude experience!! My family have vowed to never go there again

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27. NC

    NickC

    1 review

    2.0

    1 review

    Dined on July 27, 2019

    overall2food3service4ambience1

    Uncomfortably noisy. Impossible to carry on a conversation with table mates. The ambiance is okay if you only want to sit at the bar, have a drink, and listen to the band. But, with the band playing, this is not a good dining experience

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28. J

    Jezelle

    Hawaii

    1 review

    5.0

    1 review

    Dined on July 26, 2019

    overall5food5service5ambience5

    Really love this place...excellent food and service

    Report
29. C

    Colbs808

    1 review

    5.0

    1 review

    Dined on July 23, 2019

    overall5food5service5ambience4

    First time here and the food was excellent. I’ll be back for more

    Report
30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 23, 2019

    overall5food5service4ambience5

    My family and I went here on the recommendation of the local Hilo juice shop owner and the experience was amazing. While waiting for the food we were able to explore the tide pools outside the restaurant and they called us when the table was ready. Staff was friendly and inviting. The food and drinks were delicious. I had the Marlin fish tacos and I would definitely eat them again. The Miso Salmon was moist, flavorful, and crispy to perfection. For desert we had the chocolate cake which was rich and moist, as well as the Lilokoi cheesecake. All of our food was delicious.

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31. OT

    OpenTable Diner

    Hawaii

    16 reviews

    4.0

    16 reviews

    Dined on July 22, 2019

    overall4food3service4ambience4

    Truffle fries were fantastic! Poke bowl delicious. Mushroom pizza was a bit skimpy on the mushrooms. Service was very good.

    Report
32. FS

    FrancesS

    1 review

    5.0

    1 review

    Dined on July 21, 2019

    overall5food5service5ambience5

    We had a great time, view was beautiful and our server was great! We will definitely recommend and come back and have dinner.

    Report
33. L

    Lava

    1 review

    3.0

    1 review

    Dined on July 13, 2019

    overall3food4service2ambience3

    The service sucked. The food was great. Atmosphere was kind of loud but manageable. No refills on water. No one offered more drinks. A friend I sat with asked for a take out box. Our waiter took her food instead to wrap it up. The waiter ended up tossing the food and then asking if she wanted them to remake it. By that point we had been waiting 30 minutes for our bill so she said no we got our bill and left. Arrived at 7:30 and didn’t leave til after 9 because we were waiting for our bill. We ended up going to the hotel lobby bar to have more drinks and got way better service there. Good food but seriously work on your service!

    Hula HulasResponded on July 18, 2019

    Aloha Lava and Mahalo for your feedback. We apologize the service did not meet standards and this is absolutely not the service we want you experience. We will continue to train and guide our staff on how to create the best experience for our guests and deeply appreciate your honest feedback. We hope you will chose to join us again, Joslynne K. McDonough, GM

    Report
34. LV

    LynnVonB

    Hawaii

    24 reviews

    vip
    2.0

    24 reviews

    Dined on July 10, 2019

    overall2food2service3ambience2

    It was Taco Tuesday night, but no menu with tacos, no billboard posted. We had to ask. “Ala carte” was one taco, nothing else. The “plate” was two tacos, scoop rice, scoop refried beans, $14. I ordered one beef and one chicken. I received two beef. The lilikoi cheesecake was very good. Noise level was horrible! Live music was tooooooo loud.

    Hula HulasResponded on July 18, 2019

    Aloha Lynn, Mahalo for your feedback. We apologize your service and the explanation of the taco plate was not better presented to you. We will continue to work on our standards so we can better serve our guests. We do hope you will chose to join us again, Joslynne K. McDonough, GM

    Report
35. OT

    OpenTable Diner

    Des Moines

    1 review

    5.0

    1 review

    Dined on July 7, 2019

    overall5food5service5ambience5

    We really enjoyed eating here! Everything was great.

    Hula HulasResponded on July 18, 2019

    Mahalo for your feedback! We are happy to hear you enjoyed the restaurant. Joslynne K. McDonough, GM

    Report
36. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on July 6, 2019

    overall5food5service5ambience5

    Welcoming new addition to the family. Thanks for everything — food, entertainment, and attentive staff.

    Hula HulasResponded on July 18, 2019

    Aloha, We are glad to hear you enjoyed all of restaurant has to offer and that we could be your place for celebrating. We look forward to providing you with more exceptional experiences in the future, Joslynne K. McDonough

    Report
37. j

    janie

    Hawaii

    21 reviews

    vip
    4.0

    21 reviews

    Dined on July 4, 2019

    overall4food4service4ambience4

    Kristina our server is a big reason we keep going back to Hulas. Wish the music wasn’t so loud but it depends where you sit.

    Hula HulasResponded on July 10, 2019

    Aloha Janie and mahalo for your feedback! We love to hear that you enjoy Kristine as she is truly a great part of our team. We look forward to having you back and further enhancing your experience. Mahalo, Joslynne K. McDonough

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38. k

    kpno97

    Hawaii

    83 reviews

    vip
    4.0

    83 reviews

    Dined on July 2, 2019

    overall4food5service3ambience5

    Service was pretty slow to start and we weren't sure if we would be helped or not once we were seated. we had to wait about 15 minutes before our server came by. But, other than that, the food was good and the service was fine after that.

    Hula HulasResponded on July 10, 2019

    Aloha and mahalo for your feedback, We are glad to hear you enjoyed the remainder of your service, and will be sure that we address your wait time at the beginning of your experience. We look forward to having you back again here at Hulas and exceeding your expectations in the future. Mahalo, Joslynne K. McDonough

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39. H

    Howall

    Hawaii

    7 reviews

    vip
    2.0

    7 reviews

    Dined on June 29, 2019

    overall2food2service3ambience2

    Server tried to hurry us out...so she could turn the table ASAP. Way too loud. Food was cold.

    Hula HulasResponded on July 10, 2019

    Aloha Howall, Our apologies for the lack of experience you had at our restaurant and that the food did not meet the appropriate standards. We want all of our guests to be able to relax, and enjoy our atmosphere as well as the excellent food our kitchen executes. I do hope you give us a another chance and we look forward to providing you a great guest experience in the future, Joslynne McDonough

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40. EK

    ErinK

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on June 25, 2019

    overall5food5service4ambience4

    Service was a little slower than we have had in the past. But we had a great dinner and appreciate the dessert we were given to celebrate our anniversary.

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