It’s my 10plus time eating there the food is amazing! However service every time is slow and there’s no reason. Staff need training on how often to refill drinks and check in on your table. And if it’s busy the hostess can help refill drinks.
Again food is fabulous so is decor the servers are kind but nice too slow and if not busy chat with each other. A little speedier and it’s perfect!
Great food, great people, great ambience, all around good spot.
Our waiter was Roman and he did a fantastic job. The atmosphere was great and the food was absolutely delicious. We will definitely be back.
Excellent food, cocktails and service! Love this place and highly recommend!
Great drinks and food! Waiter was very friendly!
The food & drinks are out of this world. The service is always great too!
The food never disappoints!! So flavorful and high quality. Three are lots of unique options too.
We made a special trip down to Irving from Oklahoma to eat at Hugo's based on ourprevious amazing experience last time. This time, the food was fabulous, but our server was absent a lot and not very friendly. We never learned the night's specials. Our server seemed to disappear for 20+ minutes at a time. I guess maybe he was having a bad day or something. Just didn't seem to care about us at all. Whereas previously, we always felt welcomed like family.
Awesome service and amazing food
Our server, Christian, was great! Food was fresh and interesting.
I've been at least 6 times and I've never had a bad meal or service.
The only good part of being at Hugo's was the waiter. He was wonderful. The food was horrendous. The chips were the size of a half dollar and tasted burnt. Hot sauce wasn't hot at all. Green sauce has absolutely no flavor. I don't know the name of the red sauce they used on my order, and it was beyond horrible tasting, so I really don't care what the name is. They're trying to be upscale in hopes of getting the North Dallas type clientele, but they should worry more about serving food that's edible.
Always good! We love taking business and out of town visitors to Hugos. Never disappoints.
Had high hopes for this place - the menu reads great and ambience is good. But we found the food very bland. Got the barbacoa appetizer, asparagus soup, enchilada, and some other items and they all seemed to be lacking - no bold flavors, lacking in spice, generally disappointing. The cocktails were good however so might still suggest for happy hour.
It was my first time at Hugo's and loved it.. Great atmosphere friendly waiters and staff. Food was delicious.
Absolutely awesome brisket enchiladas!!!
Hugo’s hit a home run and can’t wait to go back for more.
The food is amazing - the atmosphere is 2nd to none - the service is impeccable.
A must for anyone who loves Mexican food!!
Noise level is a tad more than “energetic”, incredibly LOUD. can’t even have a conversation LOUD. LOUD!
Outstanding Food and Service !
Definitely we came back for sure .
The food was excellent, and I loved the mini margaritas.
Not for the feint of hearing. Very noisy though food is good. Service OK.
Loved Hugo’s. We had a business lunch there and it was perfect. The earliest person to get there even met Hugo!
Fresh food in plenitude, great service, highly recommend Hugo’s.
Great all around. It's too loud inside for me, but the patio is perfect!
I have been wanting to try out Hugo's in hopes of adding a new restaurant to our local list for our visiting employees. Hugo's did not disappoint.
My guest and I started off with the Cucumber Serrano margarita and we ended up having 3 each. They were yummy. For the appetizer, we had their Ceviche Fresco and Mexican Avocado Toast. I am not much of a fish eater and took a chance with trying the ceviche. Although it was good, it was a tad too salty. I grew up with my mother making us corn masa so the avocado toast was by far my favorite. Between our chips and the appetizers, we were pretty fulfilled but decided to split the special, Pork Tomahawk with mole sauce. The tomahawk was fantastic, unfortunately we did not enjoy the sautéed swiss chard-corn
salad and yellow tomato coulis that also had the mole sauce. I would try it again minus the mole sauce.
Overall a great experience. Service was impeccable. The ambiance was inviting and comfortable. We will certainly be back again.
Another great meal at Hugo’s
We had a wonderful experience! Everything from start to finish was perfect.
Table was not ready, service was sporadic
Come to Hugos often! Had the black paella again and it was very good. Service is also always great and attentive! And their happy hour house margaritas at only five dollars are of great quality.
Inventive and fantastic food.
The food and service were great. The noise level was really high, but as the lunch crowd started to leave,, it got a bit quieter. The decor was lovely.
Delicious. Great atmosphere and fantastic service
Delicious fresh and creative food that put our taste buds on notice that this was going to be a truly memorable meal.
Great food and great drinks!
This was my first visit to Hugo's as we were celebrating a friend's birthday and this was her restaurant choice. When I attempted to order an old fashioned cocktail, I was told they didn't have my bourbon choice and didn't have a "house" bourdon, so I wound up ordering a gin martini. The appetizer of avocado toast was delicious, but my entree of chipolte shrimp tacos was really nothing special and seemed overpriced at $15 for two tacos. When I mentioned to our server that we were celebrating a birthday, I was told "someone has a birthday every day" and the only acknowledgement of a birthday was putting a candle on whatever dessert we ordered. We passed on desserts. I know this restaurant gets wonderful reviews, but from my personal experience I won't be returning.
The experience was great from the time we walked in and left! It was my daughter's birthday and our first time at Hugo's and we couldn't have picked a better place to celebrate! Our waiter was amazing and made the night feel special. It did get kind of loud as the restaurant filled up, but not loud enough where we couldn't hear ourselves speak. The food was delicious, we all had something different and we weren't disappointed. I would love to try their brunch menu so I will be back!
Great food, the server's have excellent knowledge on the tequila
The menu is so unique and the food healthy, fresh and beautifully presented. The wait staff is knowledgeable and knows the extensive menu extremely well. Our waiter, Christian, was terrific. I try to eat at Hugo's every chance i get. This was probably my 20th visit! I always go with the specials and have never been disappointed.
Too loud and food was not great. We loved the atmosphere though.