Hugo's Frog Bar & Chop House-Philadelphia
Due to the restaurant being located within Rivers Casino Philadelphia, YOU MUST BE 21 TO ENTER.
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Out waiter Michael is very kind and resourceful. He is also very attentive and diligent.
Garfield was fabulous. The manager check bonus twice and the food was excellent.
Excellent steaks, stuffed flounder and shrimp coctail! Best ever big birthday cake@
The restaurant is amazing, staff is friendly and brings food at a nice pace, always clearing the table for next plate to arrive, music is soothing to the ear, I just love sing along, I will be visiting the restaurant again soon
We went for lunch and had a very good meal. The Fried calamari with sweet chili sauce was delicious. I had porcini crusted scallops with risotto and it was very rich and decadent. My husband had Cajun crab and sausage. Great meal in a nice setting. Very quiet even inside of a casino. It’s not cheap but you usually get what you pay for. The service was great. Efficient and unobtrusive.
We will be back!
1st issue: butter for the bread was not softened but right out of the refrigerator so we could not spread it on the bread.
2nd issue: ordered a drink requiring the use if their blender to be informed the blender was broken.
3rd issue: ordered french dip to only be told they were out of french dip.
4th issue: we order bacon wrapped scallops which the scallops were rubbery and hard to cut through & the bacon was burnt and not wrapped around the scallops.
I settled for a sunrise burger which was delicious and made perfect.
My wife ordered the flounder stuffed with king crab and it was ok but not great.
The best thing was the mac & cheese w/king crab. It was banging.
We also ordered for dessert "The Meankng of Life" cake which was 7 layers. It is huge but the size is more overwhelming then the taste of the cake. It was not moist but dry and very bland.
For the $134 lunch we were expecting to be blown away. We went to Guy Fieri's in AC prior and Hugo's is not on Fieri's level.
I would have complained but we was given a gift card so it cost us nothing but our time which we could never get back.
The server Mike was outstanding and was the best part of the whole experience.
That was our experience.
I know it's in a casino, but the menu should be more kid friendly.
My fiancé and I went out to Hugo's to celebrate Valentine's Day the day after the holiday, on Saturday. We had reservations for 6PM and were seated right away. Everyone was nice, polite, and very welcoming. We were checked on multiple times throughout our meal by different people. Not once did we have to request assistance because someone was always around and refilling our drinks. The food was amazing. We had steak and Porcini Crusted Scallops. We will definitely be returning back to Hugo's since we had such a fantastic experience.
Well from the outside looking in it appeared to be a nice place but once we was seated that’s when I noticed ppl playing music off their phones, restaurant policy calls for business casual wear I seen ppl wearing sweatsuits and hoodies, my server offered champagne I asked for Moët he said they didn’t have any, the Lobster Bisque soup tasted like it was only made with heavy cream and sugar and there wasn’t a taste of lobster in it. The restaurant claims to be the “Best Steak House” in Philadelphia but the steak had absolutely no taste or flavor whatsoever! Overall me and my wife had a horrible experience there on top of that it was Valentines Day!
Dined here for Valentines day dinner. We were Promptly greeted on arrival by a very friendly host. All wait staff and bussers were very attentive and professional. Overall I would have given this place a 5 star, except the food left much to be desired. Mainly the steak; for being a “Chop House” it lacked flavor and seasoning. Cooked to The correct temperature, but I had to ask for A1 sauce I in order to eat it! The seafood was prepared well. The drinks were strong and tasty. I wouldn’t return here for a steak though....
It was very good
Delicious food, HUGE portions and great service!! Or server, Garfield was not only personable and attentive, but extremely helpful!! Can't wait to go back again and try something different!!!
Our Valentines dinner was GREAT!!! The food portions were a nice size. Good service...The food was delicious,,,my crab cakes were huge!!! I would definitely recommend!!!
Friendly staff. Unfortunately one person in the group received a rare steak and he had ordered a medium. My steak was great. Manager is very nice. We had a minor with us and he was treated with respect. I do miss the steamed clams though.
Great food and service
Dinner was pretty good. Steaks cooked perfect (Medium Well) most places cannot get.
Service was Excellent.
Prices were normal for a high end chain steakhouse.
Service was great, and the food was excellent!
Gave good size portions, and was bought out in a timely fashion
My baked potato was cold when brought out. They had to reheat it. The dessert was a chocolate mouse pie. It was so big and expensive. Thought I was getting a slice. This was basically a whole pie and the cost was outrageous
This was my second time coming to this restaurant. Just ok this time. I ordered the lobster bisque soup, but it had NO lobster in it. Very disappointing.
Best steak and salmon ever. Will definitely be back. Service was great as well. Pricey but worth it
For the price of the food would expect higher quality. We visited during restaurant week, soup was very good, entrees were mediocre and dessert was disappointing.
Had an excellent meal..the lobster bisque was truly delicious, and I am from New England and have tasted many versions. My small fillet was cooked perfectly and tender although not 100% flavorful. The crabcakes was very good. I think that the sides are a bit expensive on top of the already pricey entrees. Overall very good
Best dinner I ve enjoyed in a long time, thank you Hugo Frog Resturant.
I love Hugo Frog. I tell everyone it is my favorite spot in all of Fishtown. I was just disappointed in the dessert. I took my daughter amd her family there for her birthday
Great steaks and crab cakes.
The food was amazing!!! The service was friendly and attentive and from the looks of it the chocolate cake would be out of this world.
New Year’s Eve Dinner for $175.00 Food was outstanding, delicious!
Very clean with a nice atmosphere the food was great and the sevice was friendly
Thanks for a great night
The prices are mid range however the service we received wad definitely not what we expected. It took 15 mins after being seated for someone that didn't even introduce himself to ask us about drinks. When he was asking it was like he was being rushed and we needed to hurry up to give him an answer. We had to send 1 plate back 2x and then the manager worked with us however by that time I was disgusted with the restaurant. We dine at many high end & mid- range restaurants in PA, NJ and Del. so we know what to expect from service in a restaurant truly this one we will not return. Sorry to give such a bad review and I even understand it was New Years Eve however the place was not overcrowded and people weren't waiting to get in especially since they requested reservations for the evening. Others were given party favors and my husband had to go get ours the server when we asked have an excuse not sure if we have them but never even looked. SMH
We had an awesome time food was amazing service was great can't wait to go back.
The food was amazing, our server Joe was super friendly and helpful. Overall, nothing but good things to say about our experience!
Great service and the dinners were excellent
Had a PHENOMENAL experience here CAN'T WAIT to go back !!!!!!!!
Never going back there horrible.
Service good,waiter pleasant. Cajun chicken and crab was very good. Would like to try the beef next time.
Love ...eat all the time at the bar
We enjoyed everything we had to eat. The view of the river was beautiful. Very nice place.
I was disappointed with the confusion of whether dinner was included with the Brian McKnight tickets. I felt marketing did a bate and switch after the ticket purchase. Having the name of the artist for the concert on the menu ruined my surprise to my significant other. The meal was good however, the bill at the end with all the confusion ruined my mood for the evening.
This was my first dining event at Hugo's Frog Bar however, I very much look forward to returning. The staff went over the top the entire evening. They checked in with us frequently to determine if we needed anything, provided recommendations on food, articulated greatly on each of the questions we asked about different meals, provided recommendations, solicited feedback on food, if needed beverage refills, etc. They all were so friendly, happy and upbeat the entire evening. The manager of the establishment visited our group a couple times to do the same. The manager even surprised my group with a complimentary dessert !! We were so surprised and the dessert was DELISH !! We thanked them extensively and ensured the manager, "we will be back" !!
We had the pleasure of enjoying the Chef’s Tasting Menu. We didn’t know what to expect but we were pleasantly surprised - it was amazing. The flavors, the wine pairings and especially the service. The service blew us away. Everyone was so friendly and made us feel special. I think the only thing that could have made it better was smaller portion sizes, so we could enjoy each course more fully. We highly recommend Hugo Frog’s to anyone who wants an exceptional dining experience.
Hugo's Frog Bar & Chop House-Philadelphia is rated 4.3 stars by 387 OpenTable diners.
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