i read good reviews about this [lace, so I chose it for a group of 12 pre-theater dinner. The menu had wonderful selections. The waitress got our drinks out right away. And then we sat - and had to track our waitress down to take the orders. One hour later, our burgers came out - delicious but room-temperature, as if they had been sitting around for a while. The staff seemed flustered and overwhelmed. The host was doing waiter duties, and our waitress was lollygagging. The place was not crowded AT ALL, so there was little excuse for the delay. it's too bad - becasue teh food was GOOD.