House of Blues Restaurant & Bar - New Orleans
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Fun time and food was amazing
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Great atmosphere, great nachos. Had a fun night with the family.
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At first service was great. We were promptly seated at our table for 12. Our drink and food order were taken and provided after a reasonable amount but after the food arrived, it all went downhill. No one returned to see if we wanted another drink, if our food order was correct or if we needed anything else like dessert, our check, how did we want the check, etc. The manager came to provide us each our individual checks since the waiter was busy with his other tables. We would have combined checks but we went ahead and paid them individually if that was easier for the restaurant but it took longer b/c some had a salad that they hadn't ordered on their bill or a drink that wasn't theirs on their check. As I said, it went smoothly in the beginning but very rough at the end. We arrived at 5:30pm for our reservation and didn't leave until after 8pm b/c the latter part of the process was so slow when we were ready for our check at 7:15pm.
Katie Rose was an excellent server!!! I enjoyed the historic New Orleans experience!!!
Thank you! We will share your comments with her. Please come back soon.
The staff went out of their way to help us with special needs. The food was excellent and the music was great, too.
This is so good to hear Jerry! Thank you for the wonderful comments and 5 star review. Please come back soon!
Amazing service, nice music and food to go with it! I got jambalaya which was amazing and my husband got chicken fried steak!
Hi Misti, thanks for the 5 star review and positive feedback! We are so glad to here that you and your husband both loved the food! Please come back soon.
It’s a great atmosphere, but the service was so poor; I’ve truly never experienced such poor service. We had a 12:15 reservation and waited over an hour after ordering before we had food. It’s my understanding ticket time over 20 minutes is considered pretty bad service. Food wasn’t worth the wait. :(
Ryan, our server/stage manager took amazing care of us! Outstanding attention to detail. Handled everything like a pro, at just the right frequency of check ins. Really enjoyed it, and the tray of meat rocked as always too! Thx
The only problem at the 'house of blues' is... there was NO Blues.
Tom Petty and Simon and Garfunkle music is NOT blues...
The Food and the atmosphere and waiters were wonderful...
But, no blues... made me kinda blue.
Reallly good and fun atmosphere, portions were really big!
Hi, thanks for the feedback. So glad you enjoyed your visit with us. Please come back soon.
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Ate at the restaurant before a concert, and would highly recommend it.
Thanks Perry! Please come back again soon.
Waitress service was horrible and slow. I have been there a few times. That was absolutely horrible service. I have been there when it was more crowded and rec'd better service.
When we arrived for our reservation time at 6:45, we were seated pretty quickly. After a short wait, our server approached and took our drink order (2 beers). We already knew what we wanted to eat, in the interest of time we gave him our food order also.
After about a half hour wait, we had not yet even received our beers! Shortly thereafter, I flagged down our server requesting our drinks. He said he was very busy at this time and they are coming. Another 15 minutes, still no beers! Finally, after a 40-45 minute wait, our beers arrived (not real cold, BTW).
Another 10-15 minutes passed and our food arrived. Since we live just across the river, we come here every now and then, because we do like the food, and it did not disappoint this time. It was an exercise in patience! The bright side of the ordeal is that our beers were comped.
It was a great experience overall. The only real issue was the smoking from other patrons in the outdoor garden which did not allow us to sit and enjoy the music since I am allergic to the smoke. Other than that I would have rated it 5 stars!! Great food and service!
Thanks for the review. We appreciate your feedback and have shared your notes with our Restaurant Director. Please come back again soon.
We had a great time. Service was excellent, food was delicious, such a variety and the entertainment was great! A delightful evening!
Excellent experience overall! Service was great. Food was great. Enjoyed the live entertainment. Highly recommend the brisket tacos!
Thanks for the positive feedback! So glad you enjoyed the service, food and live music. We have shared your comments with the Executive Chef and his staff. Please come back soon.
Had Brunch and dinner at HOB. Both meals fantastic. Service was tops.
Hi John! Thanks for the 5 star review. So happy you enjoyed our brunch and dinner. Please come back soon.
Great experience but very long wait time for food and drinks.
Thanks for the feedback. We regret to hear that the wait was longer than anticipated. Please send us additional information so we can address this matter further. Thank you.
Awesome food, huge portions
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It was our first time here! We will definitely return.
Pretty loud, the music poorly balanced. Food was OK, but compared to other fantastic food in this city, was below average. Could be more than a “tourist trap!”
Food was great. Waitress was good as well
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Great food and fun atmosphere!
Thanks for the 5 star review Alan! Please come back soon!
The food was awesome very taste and the performer at the time sounded good and we enjoyed him
Thanks for the positive review Keytone. We will share your comments with the Restaurant Director and Executive Chef. Please come back and visit soon.
This was a great place to eat and relax!!! They had some of the best BBQ I’ve had in awhile!!!
Thanks for the review Benjamin! We will share your comments with the team. Please come back soon!
The voodoo shrimp appetizer was delicious! Great service from the moment we walked in the door.
Signature drinks...muh...should have been better.
Thanks Kristy, so happy you enjoyed our Voodoo Shrimp and service. Please come back soon!
Rib eye steak was perfect, Mac and cheese a great side. Luke was wonderful as our waiter. Great experience all around
Thanks Frank! Please come back soon.
I would have rated the restaurant higher but there was an incident with the hostess that lowered the service level. The server and manager were great though.
The BBQ smoked brisket was AMAZING!! The Gumbo awesome, I love the set and the merchandise in the back was pretty cool.
Oh and yes the Blackberry Mojito was delicious!
And the alleyway to the restaurant is gorgeous too. All around excellent experience.
The waitress was awesome too
Thanks for the positive feedback! So glad to know that you enjoyed the food! Please come back soon.
I didn't enjoy it. And neither did my cousins. The food lacked flavor. We didn't finish our meal, and the waiter kept disappearing on us. We were left unattended for quite some time. This place gave me the blues.
Very slow service. Food was not good. Music was very good.
Great meal and atmosphere. Enjoyed some live music after we ate. Had a fantastic time.
Thanks John, we appreciate your feedback. Please come back soon.
Took a family trip down to NOLA for an extended weekend. Staff was super courteous and engaging with the kids (7 & 11). Kids enjoyed the music and I had fun teaching them more about the blues.
Thanks for the 5 star review and positive feedback! Please come back soon.
The brisket tacos were amazing!!!! Everyone needs to try these!!
Hi Sherri, so glad you enjoyed the brisket tacos! We will share your comments with our Executive Chef and his team. See you soon.
Awesome Food! Great Service! Wonderful atmosphere!
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The nachos and brisket were fantastic..huge portion. Service was quick and friendly.
Hi Alan, thanks for the review. We will share your comments with our team. Please come back soon.
The food was really good, the service was awesome and so was the love music. Would definitely go again
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Absolute waste of time and money. Ladies toilets were disgusting
Reserved table for dinner before a concert. Waitress took drink order promptly, drinks delivered and then we waited for more than 10 minutes. Finally had another waiter take our order, at that time our waitress dropped a drink order nearby so she was having a rough time. Food delivered in reasonable amount of time and our original waitress was back on our table. She was great after the early hiccup. Food was much better than I expected. Will return.
Thank you for the feedback. We appreciate the comments. Please come back and see us soon.