Houlihan's - Overland Park
Our waitress had only been on the job for 3 days so it was normal to have some glitches. She was a hard worker though and wanted to make sure we had a good lunch experience.
To say our service was underwhelming would be an understatement. I’ve been in the service industry for 20 years and have a lot of patience but our server, Rayvin, was rude and beyond inattentive. We asked for more chips (sans tomato) to go with our spinach dip and she rolled her eyes and stated that “I guess I can check.” Then charged us $5 for said chips.
Once our food was delivered, the server didn’t come back until we were completely done eating. I ate my entire meal with a completely empty beverage glass. We heard the manager tell the server she was cut (done with her shift once her tables leave and sidework is done) and getting her back to the table seemed increasingly hopeless.
Once we were finished with the main course, we ordered dessert. It seemed to take quite a while to get to the table and my sister needed to leave, so we stopped the server to see how much longer the dessert would be. She didn’t answer the question and simply walked away without saying a word. Blew my mind.
I realize this is a casual restaurant but I expect a much better experience out of a $150+ lunch.
I like Holihan's because it provides very good food at a reasonable price in a comfortable setting.
Lunch was pretty good and it came out quick. Server was a bit forgetful and not terribly professional. Overall experience a 6.5 on a 10 scale. Thanks
Best drinks made happen at the bar - food quantity is enough to split if you are moderately hungry - service is a bit slow outside - overall expect solid tasty food for price
Very friendly hostess and got us a table inside out of the heat! The food was delicious. The prices were a tad higher than I'm used to paying for food. But if you're going as a special treat, then it's definitely worth the splurge!
Met for a girls night out at Houlihans. Loved the white sangria and the fried mushrooms. As this was our second time to meet here, it has become a favorite with the group.
We were a party of 5 with a reservation on Sunday at noon. Immediate seating. Quick response from wait staff. Food was good and served promptly. They honored a coupon for a discount. Overall a good experience.
Emily was our server and was very friendly and checked back with us often to see if we need anything else.
This is a very good chain restaurant. They are always improving and expanding their menu. The service is excellent.
It has been several years since we dined at Houlihan's in Overland Park. I forgot how much I like this place. I made a reservation on Open Table. We were greeted at the main entrance and were seated immediately. The young people who greeted us were so friendly and kind. My sister-in-law was with us and she has difficulty walking, but they were patient and gentle with her as they held the door open and she came into the restaurant. I joked that she wanted 10 margaritas pronto. They recalled the joke and told her the "other 9" margaritas were being held for her.
I love the eclectic menu of this restaurant which is interesting, fusion and tempting. Our waitress was friendly and attentive even though she was very busy with the tables around us. We placed our orders and the first course was brought to us very soon. Our main entree was very yummy.
We were seated in the "bar" side of the restaurant in a very comfortable booth. The sound level is a little bit loud for my regular preference, but then I knew when I made the reservation that it would be that way. The decor is very modern, plus there is a very nice, shady outdoor dining area. This was a fun place for lunch and we will return.
Good food. We split a bunch of apps so that was fun.
Our waiter was outstanding!! I believe his name was Nick W.
We go here all the time, because it is consistent with food being good and service good.
Service was great, as always. The staff was very gracious when a larger table opened up and we asked to be moved to it. My absolute favorite dish, Scallops with Risotto, was a little off this time - the scallops were a tad overdone and the risotto was a bit runny - but that's compared to the perfect dish it almost always is. My husband loved the French Dip sandwich and the other six in our party all seemed happy!
Wonderful food, and wonderful service!! Would definitely return!!
Great food and service AS always! We'll keep coming back for sure!
Monday nights might be our new favorite night to go in. Everything is more relaxed. The dining room is quite empty compared to the bar and my big brood(7 kids, 2 adults) isn't distracted as much as other nights.
Houlihan’s missed the mark tonight...it just wasn’t up to their usual quality. We will probably return with the hope that it will be as good as it used to be!
Initially our server was very good but was not as visible toward the end of our meal. The food was quite tasty and a great bargain for the $5.00 burger special.
Kids pizza is not really ideal for kids taste buds. Tasted like garlic bread underneath. Never got the kids carrots to munch on to keep our toddler occupied so the wait for food was extra long.
Also ordered a bowl of soup and got a cup.
Mixed review, I made a reservation for 5:30pm because we had a party of 10 on mothers day. We we arrived a couple minutes early and they said they had to move a party from outside to inside because it started raining so it would be a couple minutes for them finish up and we would get their table. After checking in multiple times we were finally seated 35 minutes AFTER our reservation time. The manager was very apologetic and gave us a couple free appetizers for the mix up. We were very appreciative of that. We decided for the 3 course Mothers day special they had and the food was taking an exceptionally long time. Drink orders from the bar took about 20 minutes each time after ordering, for them to make it to the table. Finally at 730 when our dessert course was still not out, we just asked to take it to go. We left about 740. The food was fantastic and the dessert at home was great!
I always love Houlihan's but the Overland Park location is the best in the area - consistently wonderful service and food. The scallops and risotto are my go-to favorite but, this time, I tried the Ahi Tuna Salad and tortilla soup. Both were very good!
We did the pre fixe menu which had a good selection of dishes to choose from. The food was tasty and well prepared. We had a small issue with the fruit my wife ordered being past ripe (primarily the blueberries), and it took a while to get our desserts out to us. But to be fair, we were there right at peak happy hour and the beginning of the dinner rush, so not a bit deal.
The ambience was nice, and noise level wasn’t overwhelming. We certainly plan on going back again. it’s SUPER convenient that they’re on open table because we decided to go on Friday night at 5:15 and had heard that they get busy fairly early on Friday’s and Saturday. So to get a quick and easy reservation was really nice.
Food was good and service was also good-great value
Love your place. Very welcoming and the updated menu is awesome!
Great food...really slow food service
We had a lovely lunch on Easter. Sound level was really good - we could hear each other. New menu item ofSeared Salmon Pesto on Spaghetti Squash was amazing
We were very happy with everything, just wish it wasn’t so expensive. My mother in law got a stuffed chicken she said was phenomenal. My husband got the impossible burger, and said it was pretty delicious. This wasn’t our first time, and won’t be our last.
Easter lunch. Houlihan’s has good food and great ambiance.
Delicious food and great service! What's not to like? We have dined at Houlihan's Overland Park three times in the last two months. Each time the food was very fine complimented by a beautiful presentation. I love to order the Salmon at Houlihan's because they do not overcook it. It literally melts in your mouth. The service is good, although it is sometimes hard to tell who is wait staff and who isn't because there is no uniform required.
Will be back, thank you for a wonderful time.
Always have enjoyed eating at Houlihan’s in the past. However, your hostess at the front, lacks people skills , and really seems disinterested in greeting & waiting on customers to be seated.
Our waitress on the other hand, was very personable, and took our order & served us with class. Hats off to your waitress!
Great as usual- a little busy, so service not the usual
We had the special of the chicken sandwich.
It was terrific.
Large piece of chicken. Very tender and well dressed.
The service was the worst. It took over 10 minutes before we greeted and our drink order was taken. Then the waiter never brought our children the carrots and ranch they are suppose to get as starters for the kids meals. When I asked for the carrots he brought out a bag of baby carrots, that’s right a bag, they were not plated nor did they have ranch with them. It took almost 40 minutes for food to come out for 4 people. My wife’s steak was cold and so was my son’s mashed potatoes. Also I ordered my burger without onion and it had little chopped up onions on it. Then there was paper in my son’s mashed potatoes.
Bad service . It took 45 minutes for our food/ 20 minutes for our cocktails ... - granted we had a party of 8. We had to get a hold of someone to get a waiter to start our waters, menu, and drinks .
Also, sat us right by the kitchen - noise level and busyness of the kitchen, entire restaurant , and waiter traffic just added to the frustration of us waiting for our cocktails and food forever .
Our waitress was odd and always trying to upsell us on things but we still had a good time and good food
We dined here for lunch one day with our kids and remembered how much we love Houlihans. Everyone enjoyed their meals and our service was great too. Portions are generous but not ridiculous and everything we had tasted so fresh.
Great for lunch