Houlihan's - Algonquin
Our complaint was the service towards the end of our dining. Staff was there in the beginning to take our drink order and than our dinner order. During the meal not much attention given. Table was cleaned up after dinner justvplates were removed. We ordered the dessert and then the attention was dropped for our table. The table needed to be cleared and it wasn't. We waited quite some time for our bill and to go boxes. Water wasn't replenished and only once were we asked if we wanted snother drink. Our table was disappointed.
Young waiter was terrible. No personality and brought main course less than 5 minutes before bringing main entrees. No acknowledgement of the issue on his part made it worse. We usually have excellent service at this restaurant so this experience was a surprise.
Hot food served HOT!
My friends and I meet up a few times a year, and we have always chosen Houlihan’s, for the convenience of the location and we are all fans of the stuffed chicken. The last few times we’ve gone, the wait staff has been decent for the most part, we stay to talk after the meal but always tip well to compensate. This last visit was a little disappointing. One friend and I ordered the stuffed chicken, we both asked for asparagus for a side and each of us chose a different potato. My asparagus was terrible. I got maybe 4-5 very small dried out pieces, while my friend got 8-10 small pieces, hers were cooked well. I’m surprised that my plate was allowed out of the kitchen. My chicken was very dried, and had almost no cream cheese on the inside. I had to ask for several refills of my drink to get through my meal. I usually order a stuffed chicken meal to go for my husband, but I didn’t as I was so disappointed in my meal. Our waitress brought our meals & checked one us once, then out table was cleared and she brought the checks. She mixed up all the checks when giving them up us, and again when we needed to sign. She seemed in a hurry, maybe her shift was ending, I’m not sure. Before we left another friend went to the bathroom, and was disappointed, just as she was the last time she e were there. There was one stall that had toilet paper, the other stalls were dirty and someone had written their name in the mirror. I’m not sure if this location is under new management, but the service, food & cleanliness of the restaurant has gone down, and I don’t think that we will be returning to this location for out next get together.
Always love eating at this restaurant. Excellent meal with excellent service. Our server, Mike, was outstanding. Very personable and attentive.
The staff and service was great and the food was delicious! Several people in my party got the “All day fix” which was a great deal!
Much slower service than usual
Nice patio and great Sangria! Loved the baked potato soup! Will return!
Over priced but ok if have a coupon! Good soups! Burgers good!
I'm on a keto diet so, when I arrive at houlihan's to my great surprise was an entree just for keto dieters. What a wonderful surprise! Steak, cauliflower rice with toasted cauliflower on top. It was delicious and very satisfying. I highly recommend it to all keto dieters not to mention the cocktails were wonderful and the service was spectacular. What a good experience! I frequently visit houlihan's and I'm never disappointed.
Service was horrible. The waitress ignored us for 45 minutes. She didn’t bring us the water we had asked for u til an hour later. We waited for five minutes after receiving our food to get silverware. We will not be returning.
The food was very good and the 3 course dinner was an excellent value. I'm planning to bring guests next week. :-)
Our food was fine, our service was not. We made reservation, asked for high chair. Got there and they did not check us in under reservation, could not get a high chair for 10 minutes and when asked for a cup of water for our daughter we were told they had no childrens cups at that time, then our waitress took multiple childrens cups to the all adult table next to us so they could take their drinks to go. Not very cool.
All four of us had the Happy Hour special hamburger and fries. Wow! Made with sirloin, brisket, and chuck...mouthwatering to say the least! Kim, the manager greeted us with a friendly smile and made us feel welcomed and the service was perfect. We shall return.
I previously really enjoyed houlihans but I'm not sure if I'll go back. I asked for water 3 times before we got it. The food took an hour to get once we ordered and the waitress didn't check on us once while we had the food. My boyfriends steak was well done when he asked for medium. I didn't get the green beans I asked for but at that point I was just upset at the whole experience. It was my birthday and I said that to the waitress and it was not anything special. I was very disappointed.
The server was friendly, we were sat quickly. My partner felt his ramen steak bowl was small especially given the price. My parents also stated that they have changed their menu to a smaller sirloin and it is more expensive. My fries were just warm, instead of hot. I like how they often offer coupons and deals. I hope they get the impossible burger back.
Food was good and have no complaints.
I have always liked Houlihan’s. The variety of food, service And prices are all good.
Went during happy hour but didn’t even know that prior to making a reservation and had a great time with awesome food! Prices were really good and reasonable! I was with my friend and we split 4 items from the happy hour menu and each got a sangria and the total came out to be $30.00! Love the outdoor seating. They unfortunately don’t allow reservations for outdoors but luckily enough they had room available! Service was great too, highly recommend and will be back- especially during happy hour.
Dinner was good. Our waitress was spread a little thin. She was good but should of stopped by more often to refill drinks and water. My steak was not Medium well, more like medium rare. So that was a little disappointing. I didn't get a chance to send it back because I couldn't find our waitress, it was very busy and a Friday night. All and All it was good.
Had a steak special with cauliflower a (potato substitute) side. It was very runny. It didn’t have the firmness as illustrated in the special placard or how mashed potato should be. Also I believe our server needs more training. He seemed new at his job, didn’t welcome us to the restaurant or give his name and hard to hear him talk. Too soft spoken. Otherwise he was ok. We’ve had better experiences at houlihans, Algonguin in the past. Hope this was a one timer!
The restaurant was dirty - it was Mother’s Day and I know it was very busy but omg it was a disaster!
I had a reservation for 4 plus a toddler since she can squeeze in or sits on lap - the hostess was making a smirk and talking with the other one about wrong reservation and laughing. Rude!
The server was quirky and just not good - he didn’t bring carrots for kids which comes with meal - we had to ask to have them and then food arrivered - so that was all wrong.
My husband had Korean chicken and for almost $20 the portion should’ve been big but was Small. Overall restaurant went downhilll!
Regulars here. Went put for Easter dinner with mom. Staff is always friendly and accommodating. Food is always good!
Was amazing place and would recommend. We did the pick 3 for $19 special and was more than enough food.
Great choice on Easter morning. Easy tip get in and great service. Food was good.
The service was perfect, however, for the size of the dishes and the amount of food given, it was extremely overpriced.
We chose Houlihan's on a Friday during Lent because we could get a group reservation and they had a fish & chips option. We were very pleased the variety of meatless options. Food was very good.
Wonderful service and good food. Would have rated this five stars but they ran out of baked potatoes and told us 30 minutes after we placed our orders
Waitress was vet attentive
Menu selection was cut and dry, not a lot of choices. I felt like I was forced to choose something that I didn’t want.
Great food and drinks!!
Good food and our server was very attentive to our needs.
Great food and great service ....so sad that there are so few left in the area !!!
Great food for a reasonable price. Service was great as well and the waiter made sure we got all the customizations we wanted. I will definitely be going back and I highly recommend this place.
The service was great our food was amazing my daughter said her steak was a little dry but the drinks were amazing
Our server was very attentive and made the evening special. The room was a bit noisy, but every table was full so that was to be expected, and, it was a Friday night and diners were having a good time. Great evening.
Our table was ready when we arrived and our server gave us great ideas on specials. It was perfect for Valentines Day and we had a great time.
Fun place to go for drinks with friends. Happy hour is an amazing value and so fun to share around the table!