Hotpot Palace

Reseñas de Hotpot Palace de comensales del restaurante. Basadas en valoraciones recientes.

1. TW

   TeresaW

   Vancouver3 reseñas

   5.0

   Comieron en 24 de enero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food is good and fresh. Service is good too. Quiet as we go on a weekday.
   

   ¿Te fue útil?

2. SY

   ShirleyY

   Vancouver1 reseña

   1.0

   Comieron en 20 de enero de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Poor quality of the food. The service is also impolite
   

   ¿Te fue útil?

3. OT

   Comensal de OpenTable VIP

   Vancouver8 reseñas

   5.0

   Comieron en 14 de enero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Three price levels of AYCE. Good quality beef, sashimi. Good location and Easy free parking just outside the door.
   

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4. OT

   Comensal de OpenTable

   Vancouver1 reseña

   2.0

   Comieron en 13 de enero de 2024

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 1

   options are ok. they don’t turn on the heat was freezing inside
   

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5. T

   Tina

   Vancouver1 reseña

   3.0

   Comieron en 10 de enero de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   好吃的花膠雞湯，味道很濃醇，食材也不錯，服務也很好，很喜歡！雖然店不大但感覺很溫馨舒適，會推薦朋友來試試。
   

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6. CF

   CuriousFood VIP

   Vancouver16 reseñas

   2.0

   Comieron en 5 de enero de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   We chose the $58/person for AYCE. We ordered 10 plates of Wagyu but one plate came. We asked our server, he said it's up to the kitchen to prepare the portions. We ordered 5 pieces of sashimi and received a big serving. We added 8 more, then received a smaller portion and it just went downhill from there. The Amaebi was not fresh but leaves after taste in your mouth. The wagyu was not as tender as we'd hoped, they taste like regular beef slices. The server did not answer our question about wagyu beef, but hurried off. We ordered all-you-can drink plum juice and barley tea; the server brought two pitchers without telling us which is which. We asked for clarification, the server took a taste test but even he can't tell. The service was slow, unfriendly. The manager was yawning when serving our dish. He collected the used plates and splashed sauce on my friend. It was unpleasant, unprofessional and not worthwhile. We will not return again and we do not recommend this place.
   

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7. KP

   KimP

   Vancouver1 reseña

   1.0

   Comieron en 3 de enero de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Food was not fresh. Do not come here if you don’t want to waste your money
   

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8. AL

   AstorL

   Hong Kong1 reseña

   1.0

   Comieron en 31 de diciembre de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   bad experience bad food, bad service totally bad experience
   

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9. f

   faye VIP

   Vancouver3 reseñas

   1.0

   Comieron en 21 de diciembre de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   this place scammed their customers! I used to be a loyal customer for many years. They sold us a VIP card saying for future any bills can be 22% off. and so we bought it for $100, thinking we come here all the time so its worth it. We purchased the card end of Oct, they said we can only start using it in Nov. We only get to use it once. then in Dec they put out the AYCE menu suddenly. WHICH you cannot use the VIP card with that menu!!!!! and that is the ONLY menu you can choose. We tried it out last night, and the soup base we used to love is sukiyaki, its SOOO tasteless compare to before, its taste like just water with a little soy sauce. They replaced the entire menu, they no longer have the quality pork meat, (only one pork dish to choose from), they also took all the quality shrimp paste and cuttlefish paste. The meat balls are NO LONGER the same. they are now using cheap fish and meat balls from t&t. Lastly, the sauce bar has NO satay sauce!!!!! i have never encounter a hot pot restaurant has no satay sauce to supply!!!! it was extremely disappointed, all the quality items we used to love are all gone. and now we are stuck with a VIP card that does not do us anything!!! this is a huge SCAM!!! we paid $100 for the freaking card. and its useless! i am considering reporting to consumers association of canada for this!! They used to have a very comfortable enviorment for dining. but its now turned into a terrible experience. They rushed you from the beginning when they assigned you your table, without even giving you a chance to look at the menu, they will rush you to order the soup base ASAP, and then when you order second round, they take forever to bring you the second round food. then they take away all your plates and chopsticks when its not even the 2 hours yet.
   

   A 1 persona le resultó útil

10. PA

    PlamenA

    Vancouver1 reseña

    5.0

    Comieron en 17 de diciembre de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    Great staff. Amazing food. Good for 2 or more people.
    

    ¿Te fue útil?