Hotel Chantelle

4.3
icon/ic_reviewCreated with Sketch.
1073 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Contemporary American
One of Manhattan’s rare eateries featuring dining on multiple floors including our rooftop & naturally lit dining room, this LESer flaunts a downtown scene paired with Contemporary-American eats; a retractable glass roof makes it an all-seasons affair, and two lounges downstairs are just the thing for after-dinner cocktailing.
avatar copy

Private Dining

Book your next event with us

View details

Specials

Instantly increase your points with dining rewards

See availability for bonus point tables

Daily 5:00PM - 7:00PM

What 1073 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.1
service
4.5
ambience
4.1
value
Noise · Moderate
87% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
New York Area
7 reviews
Dined a day ago
Overall 4food 5service 4ambience 5

The food was amazingly tasty.. the service was on point...a staff member noticed from across the room that our table was a bit wobbly so he came over apologizing and fixed it on the spot! So awesome ! It was a very party like energy and the music was a bit loud but ok for the type of ambiance they were setting. The dining area is tight but a very attentive staff made sure we were comfortable. I would visit again.. to eat not so much to have conversations.. lol

SM
New York Area
4 reviews
Dined on October 6, 2019
Overall 5food 5service 4ambience 5

Absolutely LOVE this place! Great music, excellent food, delicious drinks (Breakfast Margarita!)

OT
Washington DC
1 review
Dined on October 6, 2019
Overall 3food 4service 2ambience 3

We had completed our meal and wanted to order some drinks and they asked us to move to the bar, a party of 5 when there was no space at the bar. There were also at least 15 open tables. Truly unacceptable. Won’t be going back.

A
1 review
Dined on September 29, 2019
Overall 5food 5service 5ambience 5

I went here for my birthday and absolutely loved it! They did not give us a hard time when we couldn't decide what to eat and the food was DELICIOUS! I had the chicken and waffles and my friends had the stuffed French toast, banana waffle, breakfast flatbread, and the tater tots with parmesan. SO good. The only thing I wish was different was that I wished we could've been able to take photos on the pink wall, but there were tables there blocking the way. Otherwise amazing!

OT
New York Area
1 review
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Amazing food! Super cute environment.

OT
1 review
Dined on September 28, 2019
Overall 1food 2service 2ambience 4

The door man was extremely rude

MA
1 review
Dined on September 22, 2019
Overall 5food 5service 5ambience 4

Love this place!! My favorite thing is the lobster eggs Benedict! I am disappointed that the stopped their 97 cent drinks, but still a good vibe.

JR
New York Area
1 review
Dined on September 22, 2019
Overall 4food 3service 3ambience 5

The ambiance alone is worth a visit for brunch. Extremely instagram worthy with awesome music and cool vibes. The table split the truffle tater tots as an appetizer which were delightful with the "spicy" ketchup. One person ordered the breakfast pizza, which was good, while the other three ordered burgers. The burgers were a little too over seasoned and over cooked, but still ok. We saw an order of chicken and waffles come out after we ordered and immediately regretted our decision (looked SO good!). Our table was ordering drinks and wanted to continue to have a few more before leaving but felt slightly rushed out by the waitress, even though it appeared no one was waiting for a table/they still had open tables available. Would definitely go back, even for the vibe alone!

GL
1 review
Dined on September 21, 2019
Overall 3food 5service 3ambience 4

I love this restaurant! food is great and usually we have great service. My one issue that we had Saturday is after sitting down we could barely hear one another because we sat underneath a loud speaker. We ask the hostess if we could be moved to another table because we were celebrating our anniversary and was told no because they have a large party coming in and would need all the open tables. But 5 mins later she sat 3 people on the table and all of the other tables stayed empty the reminder of the night

N
New York Area
8 reviews
Dined on September 21, 2019
Overall 2food 4service 1ambience 1

It looked like they were short staffed. Very busy and servers looked angry. Also the hostess was rude.

DE
Los Angeles
5 reviews
Dined on September 21, 2019
Overall 3food 5service 1ambience 4

The receptionist / hostess at the front was completely rude and unprofessional. We arrived and did not have a reservation and she said everything was booked and would put us on the wait list - she had a massive attitude the entire time. I then went on opentable and made a reservation and she wouldn't honor the reservation stating that "just because you made a reservation online it doesn't guarantee that you'll be seated". I was appalled at her attitude but continue to treat her with the respect I would've hoped she would have with patrons of a restaurant. Alas we were sat on the patio on one of the side patios. It truly is a shame to have that kind of attitude as a hostess.

The server we had was amazing and so was the food. Management should please look into training their hostess.

S
New York Area
29 reviews
Dined on September 20, 2019
Overall 2food 1service 4ambience 2

On arrival confronted by surly security guy to give ID.

Then escorted to dining area where loud speakers made conversation impossible.

Then order the only vegetarian pasta with butternut squash sauce which was not available.

Will never return!

WR
1 review
Dined on September 14, 2019
Overall 1food 2service 3ambience 3

After spending over $350 we were forced to leave our table by the hostess. The alcohol/drinks are water down, I work in this industry and it’s ridiculous charging $16 shot of Don Julio tequila and it was watered down!!!

OT
New York Area
6 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Really loved this place! Got to check it out this past weekend for brunch with my friend and we were very pleased. The ambiance was chic yet relaxing. The food and drinks were great, and we loved the live music. Would definitely return again!

OT
New York Area
1 review
Dined on September 8, 2019
Overall 5food 4service 4ambience 5

So much fun!!

M
New York Area
18 reviews
Dined on September 7, 2019
Overall 1food 2service 1ambience 3

HORRIBLE SERVICE

OT
Los Angeles
3 reviews
Dined on September 6, 2019
Overall 4food 5service 5ambience 4

Loved the decor, service, and delicious food. Disappointed they would not open the roof at 7pm since no chance of rain until 10 to 11pm. Wasn't crowded, but very loud with the roof closed.

DK
Jacksonville
5 reviews
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Had a wonderful brunch with excellent service. Will go back again.

OT
New York Area
5 reviews
Dined on August 29, 2019
Overall 3food 2service 5ambience 3

Food wasn’t great service was great

JM
New York Area
7 reviews
Dined on August 24, 2019
Overall 4food 5service 3ambience 5

Food was fantastic! Ambiance was very nice. However, during our dinner we had 4 different servers. We were offered a dessert menu but 20 minutes later, no one checked up on us so we got the check and got dessert elsewhere.

C
1 review
Dined on August 24, 2019
Overall 2food 2service 2ambience 3

Waited 20 mins after my reservation, once we sat we ordered drinks that came after the food arrived!! The food wasn’t great either but presentation was good . Server didn’t check on us once had to search for him. 2 stars

HM
New York Area
1 review
Dined on August 24, 2019
Overall 4food 4service 3ambience 4

Such a cute rooftop atmosphere. Loved the live music. Food + drinks were fun and fantastic!

LA
Richmond
4 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 4

Excellent food and service. Ambiance and open roof top was very pleasant.

G
New York Area
1 review
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Great service, great food. The DJ was on point and the ambiance was nice. The prices were decent as well. Overall great vibes and I would def return and recommend to someone else.

RI
Chicago
13 reviews
Dined on August 18, 2019
Overall 1food 1service 1ambience 3

Had a reservation. Arrived and was sat. Took about 10 minutes before we were greeted and received water. Decided rather than eating our calories we were going to drink our calories. Well I suppose it’s a requirement to eat, which doesn’t seem like something they should be able to require. Maybe a minimum spend amount? Whatever. I guess my reservation meant nothing. And even though there were 8 other tables open, no one waiting, it still meant more for them to assert their policy rather than letting us order individual drinks, which in my mind means more income for the restaurant...right? But rather than arguing I asked for the check and left and will never go back. Service means so much. And when logic and excellence is not provided, there is no coming back from that.

G
New York Area
3 reviews
Dined on August 17, 2019
Overall 4food 5service 5ambience 5

Went for a birthday brunch on a Saturday afternoon and the food was amazing from the Lobster egg benedict down to the Quinoa bowl. Truly delicious.

AH
Miami
2 reviews
Dined on August 10, 2019
Overall 5food 4service 5ambience 5

Awesome rooftop, loved the jazz quartet!! Food was great, drinkable reasonably priced! Service was super friendly

NL
New York Area
2 reviews
Dined on August 9, 2019
Overall 1food 1service 1ambience 1

Celebrating a special occasion and were asked to leave! If I could give 0 stars I would!

OT
1 review
Dined on August 4, 2019
Overall 5food 3service 4ambience 5

Always my go-to brunch!

CF
New York Area
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

I love Hotel Chantelle!!! The staff was accommodating and friendly. Tia is amazing!!!!!

OT
Atlantic City
3 reviews
Dined on August 3, 2019
Overall 5food 4service 5ambience 5

We had a great bottomless brunch experience. Our server was amazing and it was all definitely worth the value.

TS
Miami
9 reviews
Dined on August 3, 2019
Overall 4food 4service 4ambience 4

Nice spot for brunch. Good value - $35 includes one entree and bottomless for 1 hour. Eggs benedict and garlic parmesan tater tots were delicious. Rooftop does get a bit hot however, so try to get a spot in the shade.

AR
New York Area
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

went for our anniversary. Loved the ambience and the food was great. Would definitely go back.

C
New York Area
3 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Wonderful experience. Great food! Great music and excellent service!

OT
1 review
Dined on August 1, 2019
Overall 4food 5service 2ambience 5

The food was amazing and the space was excellent. The waitstaff left us feeling like we hey needed help. We kept being forgotten.

n
1 review
Dined on July 28, 2019
Overall 5food 2service 4ambience 4

Overall it was a great experience. The music was great. The service was great. Very friendly. The food needed a little more work. Perhaps a more variety or better variety. Drinks were awesome. Its a great place for hanging out with friends.

MJ
1 review
Dined on July 28, 2019
Overall 2food 3service 4ambience 2

Very loud and very hot—and other people were very drunk. We sat in a back porch area, smooshed in with other people in the heat. Only when owner came back was a fan added. My food came much earlier than my family’s food so by the time I ate it, it was cold. Do not recommend.

OT
1 review
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

From the moment we walked in we were greeted, staff is so friendly and energetic, the ambiance was great, good DJ, nice set up in the rooftop. Our waiter was very attentive, can’t wait to go back.

OT
New York Area
4 reviews
Dined on July 26, 2019
Overall 5food 4service 4ambience 5

Wonderful atmosphere and happy hour!

AN
New York Area
7 reviews
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

Went for Sunday bottomless brunch. Staff and service amazing and accommodating. Food excellent and prices reasonable!

1
2
3
27

Tweets by Hotel Chantelle