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Horton Grange Country House Hotel, Newcastle upon Tyne, Tyne and Wear

Horton Grange Country House Hotel

4.1
4.1
111 Reviews
£26 to £40
English
Horton Grange is an intimate Grade-II Listed Country House Hotel situated near Newcastle Airport and is also in close proximity to the charming village of Ponteland.
The hotel's restaurant has an excellent reputation and with the possibility to hire all of the Grade-II listed house exclusively, this makes it one of the premier venues in Northumberland. A warm, friendly welcome awaits you at Horton Grange Country House Hotel.

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Additional information

  • Dining style
    Fine Dining
  • Price
    £26 to £40
  • Cuisines
    English, Contemporary British
  • Hours of operation
    Open 7 Days & 7 Nights a week for Breakfast, Lunch, Afternoon Tea & Dinner
  • Phone number
    01661 860686
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Mark Young
  • Neighborhood
    Newcastle upon Tyne
  • Parking details
    Hotel Parking
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, High Tea, Indoor Fireplace, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

What 111 people are saying

Overall ratings and reviews

4.1
4.1 based on all time ratings
  • 4.3Food
  • 4.1Service
  • 4Ambience
  • 3.8Value

NoiseEnergetic

111 Reviews
  1. JudithH

    Newcastle

    1 review

    4.0

    1 review

    Dined on March 11, 2020

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    Really enjoyed our afternoon tea food lovely plenty of it couldn't fault our visit.

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  2. OpenTable Diner

    Newcastle

    4 reviews

    5.0

    4 reviews

    Dined on February 14, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food, good service, great value

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  3. CazAnn

    Newcastle

    1 review

    2.0

    1 review

    Dined on January 24, 2020

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    My husband and I went for afternoon tea. We were greeted nicely and our coats were taken. Unfortunately, this was the only good bit of customer service we received. The coffee was not particularly hot and the pot dripped badly on the table cloth. The scenes had been heated up more than once so were extremely crusty. We ate one but not the second one which I actually put out for the birds when I got home. The texture of the syllabub was very dense, not enjoyable. After several attempts to attract someones attention, we received another pot of coffee but the waitress moved off so quickly without leaving us more milk we had to wait again. No one came to ask if everything was okay. So we left. I asked for our coats and was told they were around the corner, not shown there, so had to go hunting for them myself. By the time the takeaway box I'd asked for arrived, I was wearing my coat and was told to go back into the dining room to get the uneaten food myself. I was not impressed.

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  4. HelenD

    Newcastle

    1 review

    5.0

    1 review

    Dined on January 2, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went to Horton Grange for afternoon tea, with my mam and my daughter (9), the room we were served in was lovely, with plenty of room to move about. The service was great and the food was delicious. They were happy to provide extra tea for my daughter, and we shared 2 afternoon teas between 3 of us.

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  5. BrendaC

    Newcastle

    1 review

    4.0

    1 review

    Dined on December 3, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food and everything else good but not. Chritmasy enough

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  6. johnl

    Newcastle

    1 review

    3.0

    1 review

    Dined on December 1, 2019

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 1
    The food was good. The service was far from good. The staff, especially the lady who seemed the most senior, had attitude in spades. The gents toilet had an awful smell and when mentioned to a staff member she shrugged her shoulders and walked off. Waited for over 19 minutes in the reception with at least 3 members of staff walking passed who did not even acknowledge our presence. The dining room was very cold again when mentioned clearly no intention of trying to remedy the situation, just agreed and walked off. We felt the nearby radiator which was turned off, and turned it on ourselves and the room did warm up slightly. Sorry for the dreadful service we are highly unlikely to return.

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  7. MarieJ

    Newcastle

    5 reviews

    5.0

    5 reviews

    Dined on October 9, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely place to have lunch afternoon tea or dinner. Food is delicioua.

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  8. OpenTable Diner

    Newcastle

    1 review

    4.0

    1 review

    Dined on September 24, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Lovely afternoon tea this afternoon at my wedding venue. Lovely as always. Thanks

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  9. GlennH

    Newcastle

    1 review

    3.0

    1 review

    Dined on September 2, 2019

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 2
    Visited Horton Grange several times now over the past few times for dinner and have always found the food to be excellent and the service very good. However, visited for the first time on a Monday and whilst the food was as good as ever, the service was not up to the usual standard. On this occasion my wife and I took a guest with us as we recommended this was a very good local restaurant. On arrival, it didn't seem as though we were expected. Asked if we wanted to go straight to the table or in to the bar for a drink. We opted for the bar as we always do. Took between 5 and 10 minutes before we were offered a drink and only after I asked. Having got the drinks and having waited between 20 and 30 minutes, I had to ask for the menu. I was then asked if I required the dinner or bar menu - even though my booking was for dinner. The food was as delicious as ever and all three courses were served in a timely manner. After the final course, it seemed the waitress had disappeared. We were not asked if we required coffee so eventually we decided to leave. Having waited in reception for someone to attend to us so that I could pay, I wandered through into the kitchen to see if there was any member of staff there but found no one. Eventually, some one came down stairs on her mobile phone and asked me to wait whilst she wandered off, presumably to finish her call. I could have easily wandered off without paying! In all, we spent around 2 1/2 hours at the hotel, of which about 45 minutes was taken up waiting to be attended to for various reasons. Suffice it to say, we will not be hurrying back and certainly not on a Monday evening.

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  10. Issy

    Newcastle

    1 review

    5.0

    1 review

    Dined on August 4, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely setting, excellent service, dining room nice and cool considering how hot is was outside. Thank you

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FAQs

Horton Grange Country House Hotel is rated 4.1 stars by 111 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for Horton Grange Country House Hotel

Berwick Hill, Newcastle upon Tyne, Tyne and Wear NE13 6BU

Additional information

  • Neighborhood
    Newcastle upon Tyne
  • Hours of operation
    Open 7 Days & 7 Nights a week for Breakfast, Lunch, Afternoon Tea & Dinner
  • Price
    £26 to £40
  • Cuisines
    English, Contemporary British
  • Dining style
    Fine Dining
  • Dress code
    Smart Casual
  • Parking details
    Hotel Parking
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    Mark Young
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, High Tea, Indoor Fireplace, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine
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