Hooley House - Westlake

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1. MC

   MikeC

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food2service4ambience2

   Out of the entree Fish and Chips that they were actually promoting and it was only 2 o’clock in the afternoon

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2. B

   Brutus

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Food and service were great. Our waitress Ashley is awesome and does a great job taking care of her customers 🤗

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3. DC

   DebbieC

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined on June 21, 2022

   overall5food5service5ambience5

   Great food, great service and wonderful live music

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4. GG

   GeorgeG

   Cleveland

   1 review

   3.0

   1 review

   Dined on June 19, 2022

   overall3food4service1ambience3

   We usually enjoy Hooley House. This day was strange. It took 5 minutes for anyone to acknowledge us after we walked in. It took 20 minutes to get our drinks. Food order took 45 minutes. Food was good and hot. They were short staffed due to calloffs. The servers were new hires. The manager and additional help arrived and immediately got things moving. The manager comped our entire meal for 3.

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5. MB

   MamaBear

   Cleveland

   10 reviews

   4.0

   10 reviews

   Dined on May 11, 2022

   overall4food3service5ambience4

   Trivia is a blast, a little hard to hear sometimes but it's the perfect length and great variety of questions. Service was very good - our waitress was handling a lot of tables but still managed to check in fairly regularly and kept us "hydrated." The food is your weak point - tots other menu items need attention (examples: fried fish not much taste, corned beef generous but soggy bread and average quality meat, shepherds pie generous serving needs more veggies.) We'll come back for the Trivia alone!

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6. S

   Sally

   Cleveland

   8 reviews

   vip
   4.0

   8 reviews

   Dined on May 7, 2022

   overall4food4service5ambience4

   It was really great, We had so much fun enjoying The New Barleycorn and will return definitely when they are back for another performance. Thanks to Ashley our server. She was really great. We will also be back for our monthly dinner with classmates. We enjoy your Hooley House Westlake. Thank you

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7. J

   Jericho

   1 review

   5.0

   1 review

   Dined on April 30, 2022

   overall5food4service4ambience5

   Loved the Band!!! Would come back to see them anytime.

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8. RG

   RandallG

   Cleveland

   130 reviews

   vip
   5.0

   130 reviews

   Dined on April 12, 2022

   overall5food4service5ambience2

   I love hooley house a great place to watch a game or sporting event

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9. GC

   GailC

   1 review

   5.0

   1 review

   Dined on April 1, 2022

   overall5food4service5ambience5

   Had a great night out at Westlake's Hooley House. Our waitress "T" was terrific and very personable. Ordered appetizers- they were out of pizzas. Cheese curds were luke warm, the Bavarian pretzel was good. Drinks were good even though the bartenders were a bit backed up. Recommend for a fun, casual night out.

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10. CR

    ChrisR

    Cleveland

    32 reviews

    vip
    4.0

    32 reviews

    Dined on March 25, 2022

    overall4food4service2ambience3

    Overall, a good place to eat. Even though we booked through Open Table and they had our reservation, they initially did not have a table for us. They quickly rectified that. Food good, service average at best. Environment was energetic.

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11. CH

    CharleneH

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food5service5ambience5

    It’s a great sports bar; has booths, bar and tables. Great service. Band was starting at 8:30. Has Irish food and great fish, good burgers and a really good Black Bean burger.

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12. AT

    AllisonT

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food4service5ambience4

    Cocktails were fantastic. Chips were a bit overcooked. Sad that there was only 1 dessert option. Wait staff was great

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13. s

    sm123

    Cleveland

    5 reviews

    2.0

    5 reviews

    Dined on March 11, 2022

    overall2food2service5ambience2

    I reserved a table... forgot to say no booth, where I was stuck. Lobster bisque looked and tasted like tomato bisque..... Irish stew was Irish soup... no meat or potato pieces found. Server Angie was the saving grace.... an awesome lady. VERY disappointed with this visit. Been there many times before with outstanding experience. Not last night.

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14. PD

    PamD

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on March 11, 2022

    overall5food5service5ambience5

    Had a wonderful evening listening to New Barleycorn, excellent food, service, atmosphere! Cant wait to go back!!!😁😁😁

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15. KH

    KatH

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 1, 2022

    overall4food3service5ambience5

    Our service was outstanding!!! LaTeasha did a great job!!

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16. S

    Sally

    Cleveland

    8 reviews

    vip
    4.0

    8 reviews

    Dined on February 28, 2022

    overall4food5service5ambience4

    the only problem was the fans were on and we were getting a little chilly but once we told our server about it she relayed the message to management and the problem was corrected. Thank you

    Report
17. OT

    OpenTable Diner

    Cleveland

    1 review

    1.0

    1 review

    Dined on February 19, 2022

    overall1food1service1ambience1

    My wife and I have dined at this Hooley House before and have enjoyed the experience. However, this time was extremely disappointing. We arrived for our reservation and was shown to a table very quickly. After being seated, the host told us that the kitchen was behind and we could expect it to take a while for food to be served. Since it was a date night, and we were looking forward to a relaxing evening out, this was not a problem. If fact, I joked with the host that it wouldn’t be a problem as long as the bar still had draft beer available. During the next 30 minutes we had servers pass by our table, and the host stopped at the table next to us if everything was OK. However, during that entire time not one person even acknowledged our presence, never the less asked if we would like to order something to drink, etc. Not even somebody saying someone will be along shortly. Just no contact at all by any staff member. After 30 minutes my wife and I left the restaurant and went somewhere else. Nobody said anything or acknowledged our leaving. I have enjoyed dining at Hooley House in the past, but odds are very good that I will not dine there again. There are plenty of alternatives within a very short distance and this experience was extremely disappointing.

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18. BE

    BernieE

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 4, 2022

    overall5food5service5ambience5

    We went there to hear Disco Inferno. We always go early to get closer in parking, better table and have a leisurely dinner.

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19. KH

    KimH

    Cleveland

    28 reviews

    4.0

    28 reviews

    Dined on January 22, 2022

    overall4food3service4ambience4

    Perfect atmosphere to watch some football games on a cold day.

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20. G

    Groovychick

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on January 22, 2022

    overall5food3service5ambience5

    Great music. Food could be better but average. Very good service. One of our favorite hangouts

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21. AS

    AllysonS

    1 review

    1.0

    1 review

    Dined on December 27, 2021

    overall1food5service5ambience5

    It took over 2 hours to get our food then they forgot someones and it took another 30 minutes for his. I know everyone is very short staffed so we didnt complain and tgey did take it off the bill but we spent $130 dollars before the tip. It was very disappointing. We even had reservations.

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22. SW

    ScottW

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 4, 2021

    overall5food5service5ambience5

    I ordered the Hooley grilled chicken chunks and they didn’t disappoint. Overall great place to grab dinner with the family.

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23. B

    Begs

    Chicago

    47 reviews

    vip
    2.0

    47 reviews

    Dined on November 24, 2021

    overall2food2service2ambience3

    Mozzarella on the pizza is less than desirable. Corned Beef is grisly.

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 16, 2021

    overall5food5service5ambience5

    Excellent service. Fun, good suggestions and easy to watch any game from any seat.

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25. MO

    MicheleO

    1 review

    5.0

    1 review

    Dined on October 3, 2021

    overall5food5service5ambience5

    We have been reserving high top tables for Cleveland Browns games at Hoolie House the past 2 years. Tables are always ready and service has been top notch. Our server this past weekend was Tiarra and she was excellent. We actually had extra guests show up, and Tiarra insisted we sit and enjoy the game while she and other servers brought us another table. Thank you Hoolie House for making customer service a priority. Excellent job and very much appreciated. M. O'Donnell and Chris Bartsche.

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26. S

    Sally

    Cleveland

    8 reviews

    vip
    5.0

    8 reviews

    Dined on September 27, 2021

    overall5food4service4ambience4

    It was good as usual. Although I think our server got confused with our Hooley cards. I tried to get on today using the card she gave me back and the number was not accepted. Can I possibly get a newwcard with my 317 points

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27. CJ

    CherylJ

    1 review

    4.0

    1 review

    Dined on September 25, 2021

    overall4food2service5ambience4

    I had the Rubin that is my favorite sandwich. Very disappointed. Very little sauerkraut and dressing witch made the sandwich dry

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28. OT

    OpenTable Diner

    Cleveland

    17 reviews

    vip
    4.0

    17 reviews

    Dined on September 19, 2021

    overall4food5service3ambience5

    Food was great but very limited menu. Service very slow and inattentive. Ambience good for football game viewing.

    Report
29. BS

    BrianS

    Cleveland

    12 reviews

    5.0

    12 reviews

    Dined on September 17, 2021

    overall5food5service5ambience5

    Excellent food - the Irish Eggrolls ROCK! Our server was awesome!

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30. OT

    OpenTable Diner

    Cleveland

    9 reviews

    4.0

    9 reviews

    Dined on September 12, 2021

    overall4food5service5ambience5

    Overall, a good experience. The bucket specials were not as good as in the past, but service was great as usual. Our server was very attentive to our needs.

    Report
31. BL

    BudL

    Cleveland

    2 reviews

    4.0

    2 reviews

    Dined on August 20, 2021

    overall4food5service5ambience5

    No happy hour. First table that was offered to us was sticky. Bad varnish? Rubin sandwich and onion rings were excellent.

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32. OT

    OpenTable Diner

    Cleveland

    1 review

    vip
    5.0

    1 review

    Dined on August 4, 2021

    overall5food5service5ambience5

    Wednesday trivia rocks!!

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33. S

    Sally

    Cleveland

    8 reviews

    vip
    4.0

    8 reviews

    Dined on July 26, 2021

    overall4food3service4ambience4

    although they were out of many things we wanted, overall it was good.

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34. WC

    WhyCook

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on July 16, 2021

    overall5food5service5ambience4

    Friday night - the service was good despite every restaurant being short-staffed. Multiple people checked on us, which was great. The food was great! I will return for the Hooley Club. :) I really like that we could book on Open Table and know we were getting in on a busy night/time.

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35. S

    Sally

    Cleveland

    8 reviews

    vip
    4.0

    8 reviews

    Dined on June 28, 2021

    overall4food4service5ambience4

    Our group comes to Hooley once a month and we really like it. Out server Alissa was outstanding as usual and we will be returning next month with our Magnificat group. We come in other times during the month by really look forward to our monthly dinner which we have been doing at Hooley for over 3 years. Really enjoy it. Thanks for such good service and hope you get the salmon back on the menu. Great.

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36. OT

    OpenTable Diner

    Columbus

    1 review

    1.0

    1 review

    Dined on March 27, 2021

    overall1food1service1ambience1

    Just poor all around Snotty staff bad service and cold food Reserved 5 tables of ten so 50 people Never again will we eat here

    Report
37. P

    Peggy

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 13, 2021

    overall5food5service5ambience4

    I'm personally a fan we got a lot of TV's a lot of drinks I think the food menus pretty decent-sized

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38. DP

    DavidP

    1 review

    4.0

    1 review

    Dined on February 8, 2021

    overall4food4service5ambience5

    Good service. Good atmosphere. Chicken was dry. A little pricey.

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39. KH

    KenH

    1 review

    5.0

    1 review

    Dined on January 9, 2021

    overall5food5service5ambience5

    I have eaten there many times and have always had a great experience.

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40. MA

    MARYB

    Cleveland

    1 review

    5.0

    1 review

    Dined on December 20, 2020

    overall5food5service5ambience5

    The Staff is Always friendly and such a warm atmosphere!

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