Home Run Inn Pizza – Berwyn
Monday-Thur: 11am – 10pm
Fri: 11am – 11pm
Sat: 12pm – 11pm
Sun: 12pm – 10pm
Contact: Colleen Brown Email: firstname.lastname@example.org
Love their pizza especially the crust. Server was polite and attentive. Will be back.
Service by Michellee was outstanding..very personable and attentive ...excellent customer service. Looking forward to coming back and having her as my server!
The customer service from the waiter could have been much better she took my order and never came back to my table until it was time for the bill i had to ask other workers for more to drink and anything else i needed
Service and parking at this location is outstanding. Boneless wings and burgers are a bit overpriced however our kids meals made up for the shortage. The sausage and mushroom pizza while delicious is not as good as the original on 31st Street.
This is right down the block from Mom's house so it's a staple when I go back down there. I absolutely LOVE going here. Being someone who's from the industry (starting as a chef & working my way into management) it's rare to have servers that are patient with a 3yr old & attentive as well. He's special needs so I've been staying home with him & try to get him out to a restaurant weekly as a reward for him.
Matthew LOVES to order his own food even though his speech isn't perfect. The ladies here take their time & always understand him. This makes him SO happy when they reiterate his order & ask him if he is enjoying his food. They NEVER ignore him they ALWAYS include him. This is WHY I continue to go back. Also the issue since my last review was resolved.....we placed an order for a specialty pizza again & this time it was out promptly. I just think that the kitchen crew forgot about the order last time & were overwhelmed due to the amount of carry-outs they had at that same time. This time was so much smoother!!
Thanks again to the whole team here for treating children just as importantly as the adults. You made my little guys day!!!!
The service was excellent and the food was delicious!!
Great as usual
I had a party of six with two separate bills and it was a Wednesday. I think it is ridiculous and unfair for HRI to charge every check a service fee of their (HRI) choice. The service fee is too expensive and unfair. And because of that extremely high and unfair service fee the dingy waitress did not get a rip. Me or my family will never visit any HRI ever again. Way too expensive!!!
We did not stay, the air conditioning was not working, it was hotter than heck in the restaurant.
Bianca was the bartender but also our server since we got seated in an awesome booth in the bar area. She was attentive & got my 3 1/2yr old son's order in immediately (he's special needs & was beyond tired). My son was doing great & about 10 minutes later my Mom & I ordered a special pizza the Turkey Florentine. The ONLY issue is the kitchen must've forgotten about our order because Bianca kept going back there for it & kept getting told "5 more minutes". 45 minutes later we FINALLY got it. Nothing on the menu either says that this takes longer then other pizzas to make either.
Sorry but unfortunately for them I was a chef & assistant GM prior to staying home with my son......I've worked all aspects of this industry & know it inside & out. We sat & sat & sat.....we asked Bianca & she even came up to us herself to fill us in because she was annoyed by how long this was taking. She kept going back there but had more & more people come into the area so she couldn't keep leaving the bar. That's WHY I knocked off 2 stars.....it would've been 5 stars but the wait time was absolutely ridiculous for 1 pizza. Someone should've just came out to our table (a manager specifically) & TELL what was going on. I mean other tables that came in after us got served including 2 pizzas to a party of 6. They walked in after us & left before us because everything came to them so fast. No manager.....no chef.....no assistant anyone came out & gave us an explanation. Poor Bianca had it dumped on her & did a stand up job trying to resolve it. SHE should be promoted to a management position because she was on top of it unlike anyone else. I've been here twice before & had no issues so I'll definitely go back but I WILL be sure to check on the timing of the pizza before I place an order like this again. To bad to because this pizza was a killer pizza....tasted outstanding.
Very bad experience. Pizza took forever to come to our table. Mac & cheese had a long blonde hair in it. And there were no apologies from the server, or the manager. Not even a discount of any kind or comped future meal. Never going back there again.
Mothers Day Lunch
The food was delicious and our server Paige was great! We'll definitely be back.
Excellent food (pizza, salads, soups) and excellent service
Delicious pizza, salad, and dessert. Great service too
Good food good place
Great food as always, good prices, but this particular Saturday it was very very loud and noisy. Acoustics not good in this restaurant, ceilings are very high.
1st time at this location. Seated quickly, service was good and food was good. This location is smaller than some of the others, but it was good for what we needed it for. Would definitely go back.
Everything was pretty good, the waitress was wonderful and the food was delicious! Also, the drinks from the bar were great. It was a bit pricey but other than that, we really enjoyed ourselves. Would definitely go again
Food was excellent, service was on point, the bill was a little higher than expected but everything is expensive nowadays. The parking is limited cause they share the lot with another restaurant. Overall I recommend this restaurant as a good family spot or even to hang out with friends
Great service and GREAT pizza. My families all time favorite love the location
Good evening tonight.
My children and I enjoyed our time at Home Run Inn Pizza....The food and service was great... two thumbs up.
Our waitress was very nice. The restaurant is clean and spacious. There are big TVs with sports on. The pizza was delicious. Pepsi products come with free refills. Salads are a bit pricey, as is the pizza. My only complaint was that thin crust pizza took 45 minutes with no explanation from our server. I'll end with- the pizza was delicious and made the trip worthwhile.
The pizza, garlic cheese bread, and the sausage and kale soup were very good. Nice atmosphere, good for families.
The pizza was fantastic but our service was the worst. I waited 30 minutes for a beginner salad. And then when the waitstaff delivered, it was given to me ACROSS one of my guest's plate. WOW! Oh, and when we sat down, we asked for a clean plate, we were never brought one and had to reask for a clean plate AFTER the pizza was delivered to the table, then the plate that was brought was also dirty and the finally a few minutes later, a clean plate was brought.
Awesome waiter! Everything was great!
First time at the Berwyn Home Run Inn location - love the restaurant ambiance and the food. The service could use a little improvement but overall a good experience.
My husband and I love homerun inn and we've never had any issues with any other location besides this location in Berwyn, IL. I recently emailed that same location complaining about the crappy service my husband and I received. We decided to give this location another chance, and the staff failed us again! Food is great but staff is terrible. We will no longer be going to this location, staff treats you like they are paying you to dine in .. Very disappointment.
We like coming here, food is great and service too. Everyone is friendly 😊
I was not happy, they never recived my reservation that was made online . Hosts were both rude and ignorant. Manger try to fix the situation by put us(a party of 6 ) in a small booth that only fits 4 people . We did not stay to eat . We felt very uncomfortable and unsatisfied with the service, will never eat at this location.
Great new location. Food and service good. Love the new items added to the menu
I have enjoyed Home Run Inn for many years, I was thrilled when they opened a place in Berwyn. This was my first visit to this location. We were the first customers for the day. It wasn't crowded in the least. Our server, Dawn was very attentive. The pizza was delicious. I'm going there again next week for a fundraiser. I'll definitely be back and will recommend it to friends.
Very loud but service was wonderful
It was s good experience for me and my friends. I really enjoy myself.
When we charged our meal on Discover the signature charge sheet was not ours. The incorrect substantially higher amount had been charged to our charge card. This is very careless handling of your customers charges.
The service was very poor overall. The waiter did not come enough at all to check on us, for anything we needed. He forgot our eating utensils more than once, he forgot to ask us for a refill. He messed up our order of food, our pizza was not done for us, he forgot our french fries. We waited too long for one pizza. Then we had to wait for the other pizza. It was just a mess.
Such an amazing experience! It starts as soon as you walk in the door. The staff is very welcoming! I didn't have any wait with my reservation and actually received my seating preference as requested (to be by the bar to watch the Cubs game). As soon as I was sat, we were greeted by an extremely friendly server. He was definitely on top of his game. The food was amazing as always! I will definitely be back!
I had a great experience. Didn't wait at all with reservation our table was immediately available. Service was excellent and food was timely, accurate, and good. I have no negative feedback what so ever. I hope they can keep up this level of service.