Hidden Gem Restaurant
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Limited number of seated diners
Will leave impressed
My experience on Sunday could have been better if our waiter hadn't hovered over the table quite so much. Yes he was attentive but became more of a distraction with his efficiency, possibly because it was a slow evening and he wasn't as occupied.
Visiting with our party was supposed to be a special evening but we found it a bit rushed.
Food was great and would return for it if I thought we would have more time and privacy to enjoy our friends while we enjoyed our evening.
Food and service was amazing !! Will definitely be back.
Some delay for our table, but we ended up with good private seating on the mezzanine and the food was excellent. Some dusting needed at the bar where we sat while waiting.
It was a busy evening February 13). The server was rushed. I think the evening was under-staffed.
Really enjoyed our dinner here as always. Food was good and atmosphere is excellent. Service was also very good
We were there during the kelowna dine around kelowna program and had a fixed menu. I had the salmon and it was the best tasting salmon I've had in years. It was cooked prefect and so moist. I will definitely go again
Years ago I was trained to do restaurant evaluations. These people get an A. 100%. We have only dined out twice in the last year due to the COVID for some achievement celebrations, both times we could not have enjoyed our selves more. Good job glad to see the awesome customer service. Thank you so much
Not great customer service waited for our table and no one greeted us for 10 mins and then when we had to leave because of an emergency the chef basically threw the hill at us
Absolutely breathtaking environment. Beautiful art, beautiful set up, beautiful restaurant. Great prices, for incredible food. Absolutely can not believe how amazing the food is! I most certainly tell everyone who comes to Kelowna to go to Hidden Gem! It’s like nothing you have experienced before! Very personal experience, service was amazing! Definitely will be going there all the time for date night or any occasion!
A great little restaurant for our weekly date night. Food was fantastic and service was not rushed.
We had a wonderful meal at Hidden Gem. Excellent food at a very reasonable price, excellent and unobtrusive service, and cosy ambience. Highly recommended!
Good location, nice restaurant. Food was as expected. COVID measures OK except staff were not wearing masks.
Made our 25th Wedding Anniversary a night to remember! Excellent food, wine and service!
The Hidden Gem was just that, a hidden gem. Food was amazing. Service was great. I will definitely be going back every time I’m in Kelowna.
Super impressed with quality & service, we will be back again soon!
the truffle chicken was delicious however the french onion soup tasted like curry and the carbonara was nothing like a true carbonara, it tasted ok for a pasta dish but was not the traditional dish at all.
I also don't like salads that you have to cut yourself-a lazy trend in favour or presentation but I don't like it and here you have to cut your own caesar salad. Tasted great but annoying.
Glad we tried it, don't think we'll go back.
The waitress was attentive and knowledgeable. Food was simple, though very tasty and the atmosphere was small and intimate. As much as we try to avoid downtown these days, it was nice to enjoy a meal out.
Great place. Food was awesome, serving staff was top notch, and the place was nice and quiet.
Level of professionalism unparalleled in this area. Had a wonderful time at Hidden Gem. The timing of the servings were impeccable. The food was amazing from appetizers to dessert. 10/10 would definitely recommend !
This was a lovely place to celebrate my husband’s birthday. Tammy accommodated us upstairs and we felt spoiled as she was attentive but not intrusive.
The food was wonderful, fresh and good value for entrees! The lamb special was exceptional and crab cakes to die for! Already recommended it to other friends who live here.
We will definitively go again!
It was such a wonderful experience, delicious food and wonderful service. A favorite for sure.
The service was very good. The food was ok-not bad not great but ok. I ordered my steak medium rare and it came medium. The risotto it was served with was ok as were the vegetables. We started with the shrimp appetizer which was good. Overall it was an ok meal. The service was friendly and prompt and really was
the highlight of the night,
Great serving by Tammy. we had a wonderful time celebrate our anniversary.
was our 1st and be will back again.
Simple menu done incredibly well. Attentive but unobtrusive service. Excellent value.
A very romantic little place. We went there for anniversary. Food was excellent as was the service. Very reasonably priced and relatively large servings. We will go back next time we are in Kelowna.
Amazing service and food!! Could use more cocktail selection but overall we had a great experience.
We love this spot - it fits the bill when it comes to date nights. Great food and good wine!
Everything was great at the hidden gem. Definitely affected by the health restrictions placed on businesses it definitely could have been a little busier but the service food and wine recommendations were fantastic. Overall just great!
This was our first real date night since Covid began. We were looking for a unique dining experience. Found it!! Had an amazing evening with the love of my life!
Our server was helpful and friendly and the food was absolutely amazing.
We have decided that this is our new favourite restaurant in Kelowna!!
This restaurant was terrible. The waitress was pleasant and helpful, but the food was not good, over priced and the drinks were completely watered down. The white wine we ordered was diluted with some kind of fizzy drink (maybe club soda or tonic water). My husband's cocktail was purely water with a tiny bit of fruit juice. The food was alright but extremely over priced. When we walked in there was no one else in the restaurant, that should have sent us running, but we kind of felt bad. The waitress was nice, but she had an excuse for everything. All the positive reviews must be written by the restaurant itself because I can't believe they could get over a one or two star rating. The good reviews were one of the reasons we wanted to go. BIG MISTAKE. This restaurant should not be allowed to operate because it is basically theft to provide such horrible food while trying to pass it off as fine dining. The owner is going to say that I don't know what I'm talking about, but we are world travellers who have eaten in all sorts of restaurants from Michelin star restaurants to neighbourhood diners. We know good food and this was not good.
You are certainly entitled to your opinion. If you were not happy with the wine on tap then I would like to think you would not have ordered a second glass as you did. We use high end spirit's so all our cocktails are very smooth on your palate. I am confused as you tipped the server 20% that evening which usually a direct reflection of quality of service and food. Some of your comments are slanderous/defamatory however more people enjoy my restaurant, than a few like yourselves whom did not.
Attentive and friendly service. The food was presented very nicely. Bold flavours, rich sauces and very fresh ingredients. We would recommend this restaurant to friends and others. Thanks to the restaurant for a great evening.
Thank you it was a sheer pleasure to have you in and dine with us. Hope to see you again.
Service was questionable and food was expensive for the quality provided. No rush to return
Great flavours. Staff was very attentive. All good.
Food is amazing, staff was super nice.
Valentine’s Day. The service was fantastic and super professional. Food was great and it was great nice for us as a couple! Highly recommended!
We have been there for our Valentine's dinner. Based on Google reviews, we were expecting a nice dinner.
Our first impression of the place was poor but we didn't want to judge a book by its cover and still decided to try the food. It was a mistake! All 5 courses of the menu was flat, mostly testless.
The soupe was like average supermarket food, the "prawn cocktail" was only 4 boiled prawn on top of shredded salad then the "campaign salad" another handful of leafs with no toppings at all and a lobster tail as big as a nordic shrimp with flat safran risotto. Finally the desert, a chocolate cake the size of table spoon, tasted like pur white sugar! We don't know why we had to pay 170$ for this!
This place definitely needs to improve their quality and put more effort into their menu.
Portions were way too small for price. Lobster size was 3 bites and over cooked
This was the worst experience I have ever had in a restaurant. They lost our reservation, spoke down to us, slammed our water glasses down on the table. They ruined my 8 year anniversary and Valentine’s day
Hidden Gem Restaurant is rated 4.4 stars by 107 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.